# Briggs and Heino Plumbing, Heating & A/C

**Trade:** HVAC / Heating & Cooling · **Address:** 36 Rolling Hitch Rd, Centerville, MA 02632, United States · **Phone:** (508) 778-0816 · **Website:** http://www.briggsandheino.com/ · **Languages:** English

**Rating: 4.5/5** (medium confidence) — from 248 reviews across 4 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 23 reviews, 0 negative.

## The honest read

Briggs & Heino Plumbing, Heating & A/C is a Centerville-area family business serving plumbing, heating, air-conditioning, and home heating-oil needs. Its website says the company was established in 1982 and describes a long-running operation built around plumbing, heating, and air-conditioning service; BBB lists the corporation as established in 1981 and incorporated in Massachusetts in 1982.

Customers describe dependable work across plumbing and HVAC repairs and installations. Recent reviews mention furnace and water-heater work, gas-line and mini-split troubleshooting, prompt responses to leaks, and a new furnace and water heater. Reviewers repeatedly praise clear explanations, avoiding unnecessary replacement or upselling, punctual arrival, clean work areas, and courteous communication. One recent emergency review says a plumber arrived within 30 minutes for a complex issue; another describes Chris restoring gas service through several visits and coordination with the inspector.

The written history is unusually deep: Google shows 334 five-star ratings, with 248 written reviews on file from 2021 through 2026, including 23 in the last six months. BBB gives the business an A+ grade but notes it is not BBB accredited.

The business appears best suited to homeowners who want an established local plumbing and heating contractor for repairs, maintenance, and replacement work. Before booking, confirm the exact scope, timing, and whether home-heating-oil delivery is part of the current offering; the website and BBB describe overlapping but not identical services.

**Strengths:**
- Emergency response — reviewers describe quick help during no-heat and plumbing emergencies
- Clear recommendations — customers praise explanations and necessary-only repairs
- Long track record — customers report relying on the company for decades
- Clean workmanship — recent reviews mention punctual, tidy service

**Concerns:**
- Service scope — website and BBB list overlapping but different offerings
- Current availability — confirm timing for the specific repair or installation

**Where sources disagree:**
- The website says established in 1982, while BBB lists business started in 1981 and incorporated in 1982.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB lists Briggs & Heino as an A+ rated, non-accredited corporation established in 1981 and incorporated in Massachusetts in 1982. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/heating-contractors/briggs-heino-plumbing-heating-co-inc-0021-7944) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/heating-contractors/briggs-heino-plumbing-heating-co-inc-0021-7944) — “Services offered (Better Business Bureau): Plumbing service, Heating service, Home heating oil delivery and sales”
- Customers repeatedly describe prompt, professional plumbing and heating service, including quick emergency response. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paVFdVbDNaMEZQUzBOblRFSnZXbmxPUzFrMWIxRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOjZTWUl3Z0FPS0NnTEJvWnlOS1k1b1E%7C%7C?hl=en) — “5★ Chris fixed the leaks in our gas heating furnace and water heater. He communicated clearly what it needed, and didn't try to upsell me on…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHcV92YzhnRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CIHM0ogKEICAgICGq_vc8gE%7C%7C?hl=en) — “5★ Furnace not kicking in around dinner time. Contacted Nicole by text and she immediately got back to me with her concerns about us not hav…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQcTl5NEdZMjRXZk53EAE!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CIHM0ogKEPq9y4GY24WfNw%7C%7C?hl=en) — “5★ Had a plumbing emergency Called and a plumber was there in 30 mins.
Fixed the complex issue.  They were fast, efficient, respectful, hone…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5MWRIUlRTakZaT1d4R2EwMDNhM2hWYUc1RGFYYxAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOl91dHRTSjFZOWxGa003a3hVaG5DaXc%7C%7C?hl=en) — “5★ As always, Chris did exactly what we wanted/needed in a professional manner. We have used Briggs and Heino for decades, always happy with…”
- Recent reviewers praise clear explanations, reasonable recommendations, punctuality, and clean work areas. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLcnJ3SWVKMjYzVTB3RRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CIHM0ogKEKrrwIeJ263U0wE%7C%7C?hl=en) — “5★ Briggs & Heino communicates effectively, shows up on time and leaves the place as clean as they found it. Chris is highly knowledgeable. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25JME9ISXdaVFYwUVdoU1dDMXZjMnd5WlZoWk9WRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOnI0OHIwZTV0QWhSWC1vc2wyZVhZOVE%7C%7C?hl=en) — “5★ Chris Briggs is THE BEST!
He came to look @ our minisplit system and found there was no problem at all.
He's so great. He doesn't "pad" t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paVFdVbDNaMEZQUzBOblRFSnZXbmxPUzFrMWIxRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOjZTWUl3Z0FPS0NnTEJvWnlOS1k1b1E%7C%7C?hl=en) — “5★ Chris fixed the leaks in our gas heating furnace and water heater. He communicated clearly what it needed, and didn't try to upsell me on…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25seVgxOWtUMGw2T0hSNUxWZzNjM1pVUjNSUmVsRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOnlyX19kT0l6OHR5LVg3c3ZUR3RRelE%7C%7C?hl=en) — “5★ Chris Briggs is awesome. I recommend him for all plumbing, heating repairs and maintenance. He is always on time. And very reasonable. **…”
- Reviews describe furnace, water-heater, gas-line, air-conditioning, and mini-split work. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsQmRHVlJjbDlDWldzMGFUVkViRWhSY3pCT01YYxAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOklBdGVRcl9CZWs0aTVEbEhRczBOMXc%7C%7C?hl=en) — “5★ A huge shout out and thank you to Chris for his help in getting my gas restored. He came three times, checked pipes, contacted inspector,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paVFdVbDNaMEZQUzBOblRFSnZXbmxPUzFrMWIxRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOjZTWUl3Z0FPS0NnTEJvWnlOS1k1b1E%7C%7C?hl=en) — “5★ Chris fixed the leaks in our gas heating furnace and water heater. He communicated clearly what it needed, and didn't try to upsell me on…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25JME9ISXdaVFYwUVdoU1dDMXZjMnd5WlZoWk9WRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOnI0OHIwZTV0QWhSWC1vc2wyZVhZOVE%7C%7C?hl=en) — “5★ Chris Briggs is THE BEST!
He came to look @ our minisplit system and found there was no problem at all.
He's so great. He doesn't "pad" t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1ME5Ib3lSRGx2VlZFdGIwTkxPV2xFYVRSNmVFRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOk50NHoyRDlvVVEtb0NLOWlEaTR6eEE%7C%7C?hl=en) — “5★ OUTSTANDING service again!!  Chris diagnosed our A/C problem, promptly fixed it and offered education and advice to avoid future problems…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25seVgxOWtUMGw2T0hSNUxWZzNjM1pVUjNSUmVsRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOnlyX19kT0l6OHR5LVg3c3ZUR3RRelE%7C%7C?hl=en) — “5★ Chris Briggs is awesome. I recommend him for all plumbing, heating repairs and maintenance. He is always on time. And very reasonable. **…”
- BBB describes plumbing, heating, and home heating-oil delivery and sales, with 24-hour service. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/heating-contractors/briggs-heino-plumbing-heating-co-inc-0021-7944) — “Services offered (Better Business Bureau): Plumbing service, Heating service, Home heating oil delivery and sales”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/heating-contractors/briggs-heino-plumbing-heating-co-inc-0021-7944) — “Better Business Bureau grade: A+”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25JME9ISXdaVFYwUVdoU1dDMXZjMnd5WlZoWk9WRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOnI0OHIwZTV0QWhSWC1vc2wyZVhZOVE%7C%7C?hl=en) — “5★ Chris Briggs is THE BEST!
He came to look @ our minisplit system and found there was no problem at all.
He's so great. He doesn't "pad" t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paVFdVbDNaMEZQUzBOblRFSnZXbmxPUzFrMWIxRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOjZTWUl3Z0FPS0NnTEJvWnlOS1k1b1E%7C%7C?hl=en) — “5★ Chris fixed the leaks in our gas heating furnace and water heater. He communicated clearly what it needed, and didn't try to upsell me on…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQcTl5NEdZMjRXZk53EAE!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CIHM0ogKEPq9y4GY24WfNw%7C%7C?hl=en) — “5★ Had a plumbing emergency Called and a plumber was there in 30 mins.
Fixed the complex issue.  They were fast, efficient, respectful, hone…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paVFdVbDNaMEZQUzBOblRFSnZXbmxPUzFrMWIxRRAB!2m1!1s0x0:0x1cd40ccbee9cdb82!3m1!1s2@1:CAIQACodChtycF9oOjZTWUl3Z0FPS0NnTEJvWnlOS1k1b1E%7C%7C?hl=en) — “5★ Chris fixed the leaks in our gas heating furnace and water heater. He communicated clearly what it needed, and didn't try to upsell me on…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/heating-contractors/briggs-heino-plumbing-heating-co-inc-0021-7944) — “Services offered (Better Business Bureau): Plumbing service, Heating service, Home heating oil delivery and sales”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Briggs%20and%20Heino%20Plumbing%2C%20Heating%20%26%20A%2FC&query_place_id=ChIJFRdmWygz-4kRgtuc7ssM1Bw): 5.0★ from 334 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Briggs%20and%20Heino%20Plumbing%2C%20Heating%20%26%20A%2FC&query_place_id=ChIJFRdmWygz-4kRgtuc7ssM1Bw): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/heating-contractors/briggs-heino-plumbing-heating-co-inc-0021-7944): Listed on this source
- [Official Website](http://www.briggsandheino.com): 35 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Loretta Baskys · 2026-08-21**: Chris fixed the leaks in our gas heating furnace and water heater. He communicated clearly what it needed, and didn't try to upsell me on a new system. Very pleased with his service!
- **5/5 · Google Reviews · Charles Whitcomb · 2026-08-14**: Chris is great to work with!
- **5/5 · Google Reviews · Donna Killeen · 2026-08-13**: Excellent service by Chris! Efficient and knowledgeable!
- **5/5 · Google Reviews · Tracey Doyle · 2026-08-04**: Great first appt!
- **5/5 · Google Reviews · Frank Weibel · 2026-07-20**: As always, Chris did exactly what we wanted/needed in a professional manner. We have used Briggs and Heino for decades, always happy with results and would not use anyone else!!
- **5/5 · Google Reviews · Paul Muzyka · 2026-07-02**: Professional, timely and left the sight spotless. Highly recommend
- **5/5 · Google Reviews · Frank DeStefano · 2026-06-27**: Briggs & Heino never disappoint! Chris (as his dad was) is a well-groomed professional who takes pride in his work. We have depended on he & his dad for over 40 years, and they always provided top notch service.
- **5/5 · Google Reviews · Kerry Sullivan · 2026-06-15**: This was my first time using Briggs & Heino. I was impressed. Chris was very professional. I’ll be sure to call again.
- **5/5 · Google Reviews · Richard Sylver · 2026-06-11**: Chris Briggs is THE BEST!
He came to look @ our minisplit system and found there was no problem at all.
He's so great. He doesn't "pad" the bill
- **5/5 · Google Reviews · Merrill Portney · 2026-06-06**: I saw a coupon for B&H in a circular when we first came here circa 2008/09. Was totally satisfied with promptness, quality of work and efficiency.  And our feelings have never changed. Looking forward to continued positive relationship.

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Data freshness: last scanned 2026-08-24T08:29:46.108Z.
Cite as: Briggs and Heino Plumbing, Heating & A/C — Tavlee (https://tavlee.com/contractor/briggs-and-heino-plumbing-heating-and-a-c-centerville)
Source: https://tavlee.com/contractor/briggs-and-heino-plumbing-heating-and-a-c-centerville