# Brooklines Heating & Air Conditioning Company

**Trade:** HVAC / Heating & Cooling · **Address:** 350 Washington St, Brookline, MA 02445 · **Phone:** (781) 208-8195 · **Languages:** English

**Rating: 2.1/5** (low confidence) — from 4 reviews across 3 sources.

## The honest read

Brooklines Heating & Air Conditioning Company is listed at 350 Washington Street in Brookline, Massachusetts, as an HVAC and heating-and-cooling provider. The public record here is small: Google shows 4.0 stars from four ratings and four written reviews from January 2025 through June 2025.

Three reviews describe professional service, clear explanations, useful solutions, and cleanup, while one detailed June 2025 complaint describes an AC visit that lasted about a minute, alleged that the technician lacked knowledge of a standard split system, and reported insulting follow-up and unanswered calls. The review history therefore gives a mixed picture with limited volume.

Before booking, confirm that the company has experience with the specific equipment involved, the diagnostic or visit fee, refund terms, and the escalation path if the technician cannot complete the work. Also confirm the scope and expected follow-up in writing. Brooklines may be worth comparing for routine HVAC work, but the small review base and detailed service complaint call for careful pre-booking questions.

**Strengths:**
- Professional service — three reviews describe clear, courteous work
- System solutions — one reviewer praised unique solutions
- Worksite cleanup — a reviewer noted cleanup before departure

**Concerns:**
- Equipment expertise — one AC review questioned split-system knowledge
- Communication follow-up — one reviewer reported unanswered calls
- Visit fees — confirm refund and diagnostic terms upfront

**Where sources disagree:**
- Three positive reviews contrast with one detailed complaint about an AC visit and follow-up communication.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google lists Brooklines Heating & Air Conditioning Company at 4.0 stars from four ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Brooklines%20Heating%20%26%20Air%20Conditioning%20Company&query_place_id=ChIJ484dIwB544kR_UgXrVkoFAA) — “Google: 4★ from 4 ratings”
- The business is identified as an HVAC and heating-and-cooling provider. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnNjV6OEZREAE!2m1!1s0x0:0x142859ad1748fd!3m1!1s2@1:CIHM0ogKEICAgMDg65z8FQ%7C%7C?hl=en) — “5★ With a strong emphasis on dependability, effectiveness, and customer service, Brooklines Heating & Air Conditioning Company provides prem…”
- Three reviews describe professional service, clear explanations, useful solutions, and cleanup after work. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnNjV6OEZREAE!2m1!1s0x0:0x142859ad1748fd!3m1!1s2@1:CIHM0ogKEICAgMDg65z8FQ%7C%7C?hl=en) — “5★ With a strong emphasis on dependability, effectiveness, and customer service, Brooklines Heating & Air Conditioning Company provides prem…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmM3BENk1nEAE!2m1!1s0x0:0x142859ad1748fd!3m1!1s2@1:CIHM0ogKEICAgIDf3pD6Mg%7C%7C?hl=en) — “5★ Exceptional service delivered with a smile, I’ll definitely be back!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmdzY3MFd3EAE!2m1!1s0x0:0x142859ad1748fd!3m1!1s2@1:CIHM0ogKEICAgICfw670Ww%7C%7C?hl=en) — “5★ They were very professional and provided unique solutions to situations as they occurred and explained what they were going to do before …”
- A June 2025 review alleged an unproductive AC visit, technician knowledge problems, insulting follow-up, and unanswered calls. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWb1IzcDNiRGhyVUVwUlluVlZXbEp4Um14ZlpVRRAB!2m1!1s0x0:0x142859ad1748fd!3m1!1s2@1:CAIQACodChtycF9oOlVoR3p3bDhrUEpRYnVVWlJxRmxfZUE%7C%7C?hl=en) — “1★ I asked for HVAC help with ny AC unit. The person who came had no idea what that unit is and left. Then he called me next day by mistake,…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnNjV6OEZREAE!2m1!1s0x0:0x142859ad1748fd!3m1!1s2@1:CIHM0ogKEICAgMDg65z8FQ%7C%7C?hl=en) — “5★ With a strong emphasis on dependability, effectiveness, and customer service, Brooklines Heating & Air Conditioning Company provides prem…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Brooklines%20Heating%20%26%20Air%20Conditioning%20Company&query_place_id=ChIJ484dIwB544kR_UgXrVkoFAA): 4.0★ from 4 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Brooklines%20Heating%20%26%20Air%20Conditioning%20Company&query_place_id=ChIJ484dIwB544kR_UgXrVkoFAA): Listed on this source
- [Exa](https://www.checkbook.org/ma/brookline/air-conditioning-and-heating-contractors/atlantic-heating-and-air-conditioning/xdvj8): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **1/5 · Google Reviews · Vadim Gluzman · 2025-06-13**: I asked for HVAC help with ny AC unit. The person who came had no idea what that unit is and left. Then he called me next day by mistake, I told him that I would like to have a refund for his 1 minute visit and the fact thay he had no knowledge on a pretty standard split AC unit. Then guy poured a b…
- **5/5 · Google Reviews · Md Ebrahim · 2025-02-27**: With a strong emphasis on dependability, effectiveness, and customer service, Brooklines Heating & Air Conditioning Company provides premium heating and cooling services.
- **5/5 · Google Reviews · Marcus Anderson · 2025-01-06**: Exceptional service delivered with a smile, I’ll definitely be back!
- **5/5 · Google Reviews · Dilan Banks · 2025-01-01**: They were very professional and provided unique solutions to situations as they occurred and explained what they were going to do before commencing work and cleaned up well before leaving.

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Data freshness: last scanned 2026-09-09T22:30:29.260Z.
Cite as: Brooklines Heating & Air Conditioning Company — Tavlee (https://tavlee.com/contractor/brooklines-heating-and-air-conditioning-company-brookline)
Source: https://tavlee.com/contractor/brooklines-heating-and-air-conditioning-company-brookline