# Budget Exteriors

**Trade:** Roofing · **Address:** 354 Merrimack St Entry C, suite 500, Lawrence, MA 01840, USA · **Phone:** (617) 830-1358 · **Website:** https://budgetexteriorsma.com/ · **Languages:** English

**Rating: 2.4/5** (medium confidence) — from 28 reviews across 9 sources.
79% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Five visits, and the roof was still leaking. That is what a homeowner wrote in November 2024, saying the job had left more damage behind than it repaired. Another customer that same month described the same shape of problem on BuildZoom: a roof redone again and again and still not right. In June 2025, a siding customer said the work started a month late and then stalled a second time when the wrong quantity of siding was ordered, leaving the house unsided for weeks.

Budget Exteriors sells siding, roofing, windows, porticos, decks and gutters, and markets itself on "factory cost" pricing. Louis Milano runs it. BuildZoom records 223 permitted projects for the company, about 13 of them in the last three years, at a typical permit value near $19,000 and mostly siding and re-roofing, and scores it 89 — the 30th percentile of Massachusetts contractors.

The earlier accounts are warmer, and they are mostly about siding. A May 2020 customer described a full tear-off and re-side and named Lou, John and Angel for their follow-up. A March 2020 reviewer had four windows and the related porch carpentry installed and chose the company on price. In October 2023, a homeowner said a three-family on a windy hill was resided and looked good. A March 2025 shopper, still comparing quotes, said John walked them through the process and options in more detail than any other vendor.

The credentials are worth checking before a deposit. Directory listings show Massachusetts home improvement contractor registration #177704 as active with an April 2026 issue date, and an earlier registration, #161932, recorded as cancelled. BuildZoom also lists the company's EPA renovation certification, NAT-F124500-1, as inactive — that is the federal lead-safe renovation credential, which governs work on any house built before 1978 — and a City of Newton builder licence whose last listed verification expired in August 2022. The company's own site claims more than 25 years of experience, over 5,000 completed projects, and "platinum level installer" status without naming the program, while its Houzz profile carries a self-description as "A rated on Angie's List based on over 100 reviews" that Houzz itself does not corroborate.

The platforms disagree: 4.3 stars from 51 ratings on Porch, 5.0 from three Houzz reviews dated 2013 to 2020, 3.0 from two on Google, and 1.0 from the single review on BuildZoom.

For siding — the work most of the good accounts describe — put the start date, the material order and the completion date in the contract, with what happens if the material comes up short. For a roof, weigh the 2024 and 2025 accounts of return visits that did not stop the leak, and ask for addresses of roofs finished this year that you can go and see. Confirm the current registration and the EPA lead-safe certification with the agencies themselves before any money changes hands.

**Strengths:**
- Siding volume — 223 permitted jobs, mostly siding and re-roofing
- Detailed quoting — a March 2025 shopper cited unusually thorough options
- Named crew — 2020 siding customers credited Lou, John and Angel

**Concerns:**
- Repeat roof callbacks — 2024 reviews report five visits, still leaking
- Schedule and materials — a 2025 siding job stalled on a short order
- Prior registration cancelled — an earlier MA HIC number is recorded cancelled
- EPA certification inactive — the lead-safe renovation credential is listed inactive
- Unbacked marketing claim — the Angie's List rating is uncorroborated on Houzz

**Where sources disagree:**
- The platforms disagree sharply about this company: 4.3 stars from 51 Porch ratings and 5.0 from three Houzz reviews dated 2013-2020, against 3.0 from two Google ratings and 1.0 from the single BuildZoom review.
- The recent and older written accounts point in opposite directions: siding jobs from 2017 to 2023 describe responsive crews and finished work, while the 2024 and 2025 accounts describe repeat roof visits that did not stop a leak and a siding job left unfinished for weeks.
- Directory profiles give three different bases for the business — Lawrence, Woburn and Pelham, NH.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Exterior home improvement contractor offering siding, roofing, windows, porticos, decks and gutters, marketing itself on "factory cost" pricing _(confidence: high)_
  - [Official Website](https://budgetexteriorsma.com) — “A Massachusetts exterior home improvement contractor offering siding, roofing, windows, porticos, decks and gutters, marketing itself on low…”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “Services offered (Houzz): Gutter Installation, Roof Installation, Roof Replacement, Roof Repair, Asphalt Shingle Roofing, Skylight Installat…”
- Run by Louis Milano, with listed bases in Lawrence and Woburn, MA and in Pelham, NH _(confidence: high)_
  - [BuildZoom](https://www.buildzoom.com/contractor/budget-exteriors-ma) — “BuildZoom profile for Budget Exteriors at 354 Merrimack St Entry C, Lawrence, MA (owner Louis Milano), showing a BuildZoom score of 89 (30th…”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “Houzz roofing-and-gutters profile for Budget Exteriors, 400 West Cummings Park Suite 1725, Woburn, MA 01801, (781) 504-2346, budgetexteriors…”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “Houzz profile for Budget Exteriors, a residential roofing, siding and window contractor based at 400 West Cummings Park Suite 1725, Woburn, …”
- BuildZoom records 223 permitted projects, about 13 in the past three years, at a typical permit value near $19,000 and mostly siding and re-roofing, and scores the company 89 — the 30th percentile of Massachusetts contractors _(confidence: high)_
  - [BuildZoom](https://www.buildzoom.com/contractor/budget-exteriors-ma) — “BuildZoom profile for Budget Exteriors at 354 Merrimack St Entry C, Lawrence, MA (owner Louis Milano), showing a BuildZoom score of 89 (30th…”
  - [BuildZoom](https://www.buildzoom.com/contractor/budget-exteriors-ma) — “223 project(s) shown on BuildZoom”
- BuildZoom and Houzz list Massachusetts home improvement contractor registration #177704 as active, issued April 14, 2026 _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “Licence listed on Houzz: MA HIC# 177704”
  - [BuildZoom](https://www.buildzoom.com/contractor/budget-exteriors-ma) — “Licence listed on BuildZoom: License #177704, Status Active, State Massachusetts, Type Home Improvement Contractor, Date Issued 04-14-2026 (…”
- An earlier Massachusetts home improvement contractor registration, #161932, is recorded as cancelled _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/budget-exteriors-ma) — “Licence listed on BuildZoom: License #161932, Status Inactive, State Massachusetts, Type Home Improvement Contractor — Mass.gov Consumer Aff…”
- The company's EPA renovation certification, NAT-F124500-1 — the federal lead-safe credential for pre-1978 housing — is listed as inactive, and a City of Newton builder licence was last verified with an August 2022 expiration _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/budget-exteriors-ma) — “BuildZoom profile for Budget Exteriors at 354 Merrimack St Entry C, Lawrence, MA (owner Louis Milano), showing a BuildZoom score of 89 (30th…”
  - [BuildZoom](https://www.buildzoom.com/contractor/budget-exteriors-ma) — “Licence listed on BuildZoom: License #NAT-F124500-1, Status Inactive, Environmental Protection Agency, Type Renovation — the EPA records it …”
- A November 2024 reviewer said a botched roof job caused further damage and that the company had been out five times without stopping the leak _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BudgetExteriors.37680604.html) — “1★ Budget Exterior, under their President and owner Lou Milano, Did a botched job and caused more damage to our roof and home. The company h…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BudgetExteriors.37680604.html) — “1★ Budget Exteriors Review Budget Exterior, under their President and owner Lou Milano, Did a botched job and caused more damage to our roof…”
- A November 2024 BuildZoom reviewer said the roof was redone repeatedly and still was not right _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/budget-exteriors-ma) — “1★ This company does horrible work> Lou Milano and his team are scam artist> They did an horrible job on my roof and came back so many times…”
- A June 2025 siding customer said the job began a month late and stalled again when too little siding was ordered, leaving the house unsided for weeks, and described poor communication _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VObWlsNXFrLWZUUWFnEAE!2m1!1s0x0:0xdae6f9d55cee426f!3m1!1s2@1:CIHM0ogKENmil5qk-fTQag%7C%7C?hl=en) — “1★ The worst experience of my life! Not only did the siding on my house start a month later than expected, they also didnt order the right a…”
- A November 2021 reviewer said siding and trim problems went unfixed and promised shutters were never installed despite repeated calls, emails and texts _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BudgetExteriors.37680604.html) — “1.5★ Had some issues with the installed siding and trim. They were also supposed to install shutters. I called, emailed and texted the compa…”
- A March 2018 reviewer said the company became hard to reach toward the end of the job, though a trim and light-fixture issue was eventually resolved _(confidence: low)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BudgetExteriors.37680604.html) — “4★ They were good at the beginning. At the end they were hard to get hold of and kind of forgot about me. I had an issue with them concernin…”
- A May 2020 customer described a full siding tear-off and replacement and named Lou, John and Angel for their responsiveness and follow-up _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BudgetExteriors.37680604.html) — “5★ The Budget Exteriors crew did an outstanding job on tearing off the old siding and installing the new siding on my house in May 2020. I'm…”
- A March 2020 reviewer had four windows and the related porch carpentry installed and chose the company after comparing several quotes _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “5★ Budget Exteriors did a great job installing four windows and the related carpentry work into my front porch. Throughout the process, they…”
- An October 2023 customer said a three-family house on a windy hill was resided and the work was completed on schedule _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BudgetExteriors.37680604.html) — “5★ Budget Exteriors were extremely professional, Lou was responsive on a timely manner and the job was completed in a timely manner. They di…”
- A March 2025 homeowner comparing quotes said John explained the process and options in more detail than any other vendor they met _(confidence: medium)_
  - [Thumbtack](https://www.thumbtack.com/ma/woburn/roofing/budget-exteriors/service/104235836646966442) — “John was through in explaining process, options , and walking around with us to show us options . We received much more detailed information…”
- Houzz lists James Hardie Preferred Contractor and IKO Storm Shield certifications and one Houzz award _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “Listed certification: James Hardie Preferred Contractor”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “Listed certification: IKO Storm Shield Certified”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “Listed certification: 1 Houzz Award”
- The Houzz profile carries a self-description as "A rated on Angie's List based on over 100 reviews" that Houzz does not corroborate, and the company's own site claims "platinum level installer" status without naming the program _(confidence: medium)_
  - [Official Website](https://budgetexteriorsma.com) — “Stated certification/affiliation: Describes itself as a 'platinum level installer' without naming the manufacturer or program”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “The Houzz profile for this business (profile URL houzz.com/pro/louis-milano, website budgetexteriorsma.com — the row's own domain), showing …”
- 28 reviews on file from 2013 to 2025 across nine sources: siding jobs praised between 2017 and 2023, and the 2024 and 2025 accounts reporting repeat roof callbacks, a stalled siding schedule and unanswered follow-up _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VObWlsNXFrLWZUUWFnEAE!2m1!1s0x0:0xdae6f9d55cee426f!3m1!1s2@1:CIHM0ogKENmil5qk-fTQag%7C%7C?hl=en) — “1★ The worst experience of my life! Not only did the siding on my house start a month later than expected, they also didnt order the right a…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BudgetExteriors.37680604.html) — “1★ Budget Exterior, under their President and owner Lou Milano, Did a botched job and caused more damage to our roof and home. The company h…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BudgetExteriors.37680604.html) — “5★ The Budget Exteriors crew did an outstanding job on tearing off the old siding and installing the new siding on my house in May 2020. I'm…”
- Platform ratings differ widely: 4.3 stars from 51 Porch ratings, 5.0 from three Houzz reviews dated 2013 to 2020, 3.0 from two Google ratings and 1.0 from one BuildZoom review _(confidence: high)_
  - [Google](https://maps.google.com/?cid=15773569439694209647&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 3★ from 2 ratings”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “Houzz: 5.0★ from 3 ratings”
  - [BuildZoom](https://www.buildzoom.com/contractor/budget-exteriors-ma) — “BuildZoom: 1.0★ from 1 ratings”
  - [Porch](https://pro.porch.com/woburn-ma/siding-contractors/budget-exteriors-2/pp) — “Porch: 4.3★ from 51 ratings”
- Specializes in Roofing _(confidence: high)_
  - [Official Website](https://budgetexteriorsma.com) — “A Massachusetts exterior home improvement contractor offering siding, roofing, windows, porticos, decks and gutters, marketing itself on low…”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “Services offered (Houzz): Gutter Installation, Roof Installation, Roof Replacement, Roof Repair, Asphalt Shingle Roofing, Skylight Installat…”
  - [BuildZoom](https://www.buildzoom.com/contractor/budget-exteriors-ma) — “1★ This company does horrible work> Lou Milano and his team are scam artist> They did an horrible job on my roof and came back so many times…”
- Specializes in Windows / Siding / Gutters _(confidence: high)_
  - [Official Website](https://budgetexteriorsma.com) — “A Massachusetts exterior home improvement contractor offering siding, roofing, windows, porticos, decks and gutters, marketing itself on low…”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901) — “5★ Budget Exteriors did a great job installing four windows and the related carpentry work into my front porch. Throughout the process, they…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BudgetExteriors.37680604.html) — “5★ The Budget Exteriors crew did an outstanding job on tearing off the old siding and installing the new siding on my house in May 2020. I'm…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [HomeAdvisor](https://www.homeadvisor.com/rated.BudgetExteriors.37680604.html): 4.0★ from 15 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Budget%20Exteriors&query_place_id=ChIJD_eWmucG44kRb0LuXNX55to): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Budget%20Exteriors&query_place_id=ChIJD_eWmucG44kRb0LuXNX55to): 3.0★ from 2 ratings
- [Official Website](https://budgetexteriorsma.com): 25 yrs in business · Self-reported profile and service details
- [Yelp](https://www.yelp.com/biz/budget-exteriors-woburn): Listed on this source
- [Thumbtack](https://www.thumbtack.com/ma/woburn/roofing/budget-exteriors/service/104235836646966442): 4.6★ from 132 ratings
- [Porch](https://pro.porch.com/woburn-ma/siding-contractors/budget-exteriors-2/pp): 4.3★ from 51 ratings
- [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/budget-exteriors-pfvwus-pf~1828898901): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/budget-exteriors-ma): 1.0★ from 1 ratings

## Recent reviews

- **1/5 · Google Reviews · Brigid O'Reilly · 2025-06-07**: The worst experience of my life! Not only did the siding on my house start a month later than expected, they also didnt order the right amount of siding so they left my house unsided for a few weeks. They really lack communication skills. When you call the owner with an issue, he changes the subject…
- **Thumbtack · Penny H. · 2025-03-31**: John was through in explaining process, options , and walking around with us to show us options . We received much more detailed information from Budget than any other vendor .
- **1/5 · BuildZoom · Mikki G. · 2024-11-16**: This company does horrible work> Lou Milano and his team are scam artist> They did an horrible job on my roof and came back so many times to do the roof and still didn't get it right. Do not do business with this company
- **1/5 · HomeAdvisor · Mik B. · 2024-11-01**: Budget Exteriors Review Budget Exterior, under their President and owner Lou Milano, Did a botched job and caused more damage to our roof and home. The company has been out five times to fix our roof and it is still leaking. Budget exterior is a front for Lou they have businesses in Lawrence, Saugus…
- **1/5 · HomeAdvisor · Mik B. · 2024-11-01**: Budget Exterior, under their President and owner Lou Milano, Did a botched job and caused more damage to our roof and home. The company has been out five times to fix our roof and it is still leaking. Budget exterior is a front for Lou they have businesses in Lawrence, Saugus, Woburn Massachusetts, …
- **5/5 · HomeAdvisor · Rosemarie P. · 2023-10-01**: Budget Exteriors were extremely professional, Lou was responsive on a timely manner and the job was completed in a timely manner. They did high quality work; resided a 3-family home that sits on a very windy hill. The house looks great. I recommend this company.
- **Thumbtack · George K. · 2021-12-17**: John and Lou and their crew were responsive and professional.I highly recommend Budget Eteriors for roof replacement.Great job thank you
- **1.5/5 · HomeAdvisor · Andrea M. · 2021-11-01**: Had some issues with the installed siding and trim. They were also supposed to install shutters. I called, emailed and texted the company and Lou repeatedly. The company/Lou never came to fix the issues or install the shutters. I would not recommend this company. They act like they care about the cu…
- **Thumbtack · Beth K. · 2021-10-22**: It was a real pleasure to work with the Budget Exteriors team. Communication was excellent. After talking to John, I could see where his approach to the job was going to give me the look and quality I wanted. The installation team were all really great folks. I couldn't believe how fast the installa…
- **4/5 · HomeAdvisor · Paul M. · 2021-01-01**: We used to have the worst looking house on the street. Now we have the best.

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Data freshness: last scanned 2026-07-30T21:28:04.070Z.
Cite as: Budget Exteriors — Tavlee (https://tavlee.com/contractor/budget-exteriors-lawrence)
Source: https://tavlee.com/contractor/budget-exteriors-lawrence