# BuiltSmart Construction

**Trade:** General Contractor / Remodeling · **Address:** 615 Boston Post Rd Ste 230, Sudbury, MA 01776 · **Phone:** (617) 420-9270 · **Languages:** English

**Rating: 2.9/5** (medium confidence) — from 11 reviews across 7 sources.
82% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

BuiltSmart Construction is a Sudbury general contractor whose reviews describe home additions, a basement-to-playroom conversion and full-condo bathroom renovations rather than one narrow specialty. The company's owner, Justin, is described in several reviews as an architect/builder who works alongside a dedicated project manager on each job — the recurring reason customers give for choosing them.

Its written record runs from 2018 to 2020 across HomeAdvisor, Google, BuildZoom and Angi — 11 reviews in all, and the tone through most of it is strongly positive. In a 2018 review, a homeowner whose basement was rebuilt into a playroom called Justin "incredibly communicative, honest, and hardworking" and said the project stayed on budget even after a costly carpet upgrade. Another 2018 review describes a full bathroom renovation in a condo, done "quickly and thoroughly." A 2019 HomeAdvisor review from a homeowner who added onto their house credits the project manager's design suggestions for the finished look, calling the transformation remarkable.

Not every account is glowing. A 2020 BuildZoom review says the company couldn't produce the architectural plans the customer wanted after about a year of discussion, and that a 10% down payment for a plot plan was never refunded — a specific, credible complaint worth asking about directly. A 2019 review also notes the company's quote came in well above three competitors, which tracks with a business built more around custom, owner-led projects than volume pricing.

One thing worth confirming before signing anything: Massachusetts' registry shows BuiltSmart Construction LLC's home improvement contractor registration (HIC 186200) as expired, even though BuildZoom's own listing separately shows a Construction Supervisor license for the company as active — those are two different Massachusetts license types, and the second doesn't substitute for the first. Ask to see current registration before hiring.

For a homeowner planning an addition or a full-room renovation who wants direct access to the owner rather than a large crew, the reviews point to a company that listens and stays involved start to finish — just confirm the licensing is current and get deposit and refund terms in writing given the 2020 dispute.

**Strengths:**
- Owner-led projects — reviewers repeatedly credit Justin's direct, hands-on involvement
- Design input — a project manager's suggestions are praised across several jobs
- On-budget delivery — a 2018 basement conversion stayed on budget despite upgrades

**Concerns:**
- Licence lapsed — its Massachusetts HIC registration shows expired in the state registry
- Unresolved deposit dispute — a 2020 review says a 10% down payment was not refunded
- Above-market quote — a 2019 review says pricing came in well above three competitors

**Where sources disagree:**
- Houzz's profile prints a Medford, MA address for the business while every other source places it in Sudbury, MA — treated here as the same business, but the address disagreement is unresolved.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Based in Sudbury, Massachusetts, with reviews describing home additions, a basement conversion, and condo bathroom renovations across the Greater Boston area. _(confidence: medium)_
  - [Google Reviews](https://maps.google.com/?cid=6768547411354135582&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I had a positive experience with not only the owner of the business but his project manager and crew.  His project manager made a view su…”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “We have them to re-model our 2nd floor, including remove wall paper, paint, remove carpet and install new flooring. They have provided effic…”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “BuiltSmart Construction came out do a bathroom renovation in my condo. Justin was great from the minute he gave the quote to the completion …”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “Justin is great. Incredibly communicative, honest, and hardworking. BuiltSmart turned our crumby old basement into a gorgeous playroom, and …”
- Reviewers on HomeAdvisor, Google and BuildZoom from 2018-2019 repeatedly praise owner Justin and his project manager for hands-on communication and design input on additions, a basement playroom conversion and a bathroom renovation. _(confidence: medium)_
  - [Google Reviews](https://maps.google.com/?cid=6768547411354135582&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I met with Justin, who is the owner of the business. He assured me at the beginning of the project that he could do what I was asking. Af…”
  - [Google Reviews](https://maps.google.com/?cid=6768547411354135582&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I had a positive experience with not only the owner of the business but his project manager and crew.  His project manager made a view su…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BuiltSmartConstruction.56585365.html) — “5★ First, I met with the owner who is an architect/builder. He gave me a great quote and reassured me the quality would be top notch. I had …”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “BuiltSmart Construction came out do a bathroom renovation in my condo. Justin was great from the minute he gave the quote to the completion …”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “Justin is great. Incredibly communicative, honest, and hardworking. BuiltSmart turned our crumby old basement into a gorgeous playroom, and …”
- A 2018 review of a basement-to-playroom conversion says the project stayed on budget despite an expensive carpet upgrade the homeowners chose themselves. _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “Justin is great. Incredibly communicative, honest, and hardworking. BuiltSmart turned our crumby old basement into a gorgeous playroom, and …”
- Its Massachusetts home improvement contractor registration (HIC 186200) is registered to BuiltSmart Construction LLC but the state registry shows it expired. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 186200 registry-verified expired — registry holder of record: BUILTSMART CONSTRUCTION LLC”
- A 2020 BuildZoom review says the company couldn't complete requested architectural plans after about a year and did not refund a 10% down payment for a plot plan. _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “In the end he couldn't do the architectural plans we wanted after a year of leading is on. Then did an out door plot plan and after paying a…”
- A 2019 BuildZoom review says the company's quote came in significantly higher than three competing bids. _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “Great detail of the quote, but came in significantly higher than 3 others.”
- Home additions and full-room renovations (basement, bathroom) overseen directly by the owner, an architect/builder, and a dedicated project manager. _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BuiltSmartConstruction.56585365.html) — “5★ First, I met with the owner who is an architect/builder. He gave me a great quote and reassured me the quality would be top notch. I had …”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “BuiltSmart Construction came out do a bathroom renovation in my condo. Justin was great from the minute he gave the quote to the completion …”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “Justin is great. Incredibly communicative, honest, and hardworking. BuiltSmart turned our crumby old basement into a gorgeous playroom, and …”
- BuildZoom's own profile lists a Construction Supervisor license for the company as active and gives the business a BZ Score of 120, in the 99th percentile of Massachusetts licensed contractors, based on its building-permit history. _(confidence: low)_
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “22 project(s) shown on BuildZoom”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “Licence listed on BuildZoom: Building Licenses, Construction Supervisor license and 4 other licenses according to the Massachusetts license …”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “BuildZoom profile for Builtsmart Construction in Sudbury, MA: BZ Score 120 (99th percentile of MA licensed contractors), a verified active C…”
- Ratings across platforms run high — 5.0 from 4 reviews on HomeAdvisor, 5.0 from 4 on Angi, 5★ from 2 on Google, and 4.5 from 12 on BuildZoom — with the written reviews behind them dating 2018-2020. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=BuiltSmart%20Construction&query_place_id=ChIJRd_t68KP44kRHiwnYwK27l0) — “Google: 5★ from 2 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/sudbury/builtsmart-construction-llc-reviews-56585365.htm) — “Angi: 5.0★ from 4 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BuiltSmartConstruction.56585365.html) — “HomeAdvisor: 5.0★ from 4 ratings”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “BuildZoom: 4.5★ from 12 ratings”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Google Reviews](https://maps.google.com/?cid=6768547411354135582&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I had a positive experience with not only the owner of the business but his project manager and crew.  His project manager made a view su…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/builtsmart-construction-pfvwus-pf~1512841938) — “Services offered (Houzz): Home Remodeling, Bathroom Remodeling, Kitchen Remodeling, General Contracting, Custom Homes, New Home Construction…”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “We have them to re-model our 2nd floor, including remove wall paper, paint, remove carpet and install new flooring. They have provided effic…”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “Justin is great. Incredibly communicative, honest, and hardworking. BuiltSmart turned our crumby old basement into a gorgeous playroom, and …”
- Also offers Bathroom Remodel _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/builtsmart-construction-pfvwus-pf~1512841938) — “Services offered (Houzz): Home Remodeling, Bathroom Remodeling, Kitchen Remodeling, General Contracting, Custom Homes, New Home Construction…”
  - [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction) — “BuiltSmart Construction came out do a bathroom renovation in my condo. Justin was great from the minute he gave the quote to the completion …”
- Also offers Kitchen Remodel _(confidence: low)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/builtsmart-construction-pfvwus-pf~1512841938) — “Services offered (Houzz): Home Remodeling, Bathroom Remodeling, Kitchen Remodeling, General Contracting, Custom Homes, New Home Construction…”

## License

Status: **expired** (#186200, hic) — verified against the official MA state registry on 2026-09-07, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Houzz](https://www.houzz.com/professionals/general-contractors/builtsmart-construction-pfvwus-pf~1512841938): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=BuiltSmart%20Construction&query_place_id=ChIJRd_t68KP44kRHiwnYwK27l0): Listed on this source
- [Exa](https://pro.porch.com/sudbury-ma/general-contractors/builtsmart-construction/pp): 0 web mentions across the open web (each linked to its source)
- [Google](https://www.google.com/maps/search/?api=1&query=BuiltSmart%20Construction&query_place_id=ChIJRd_t68KP44kRHiwnYwK27l0): 5.0★ from 2 ratings
- [Angi](https://www.angi.com/companylist/us/ma/sudbury/builtsmart-construction-llc-reviews-56585365.htm): 5.0★ from 4 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.BuiltSmartConstruction.56585365.html): 5.0★ from 4 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/builtsmart-construction): 4.5★ from 12 ratings

## Recent reviews

- **BuildZoom · Jonathan G. · 2020-01-19**: In the end he couldn't do the architectural plans we wanted after a year of leading is on. Then did an out door plot plan and after paying a 10 percent downpayment didn't get a refund after only getting a plot plan. Stay away!
- **BuildZoom · Kevin B. · 2019-04-23**: Great detail of the quote, but came in significantly higher than 3 others.
- **5/5 · Google Reviews · Michael Rundlett · 2019-02-18**: I had a positive experience with not only the owner of the business but his project manager and crew.  His project manager made a view suggestions that made a huge difference in the visual appeal of my house.  I have received so many compliments since adding this addition to my home.  The project wa…
- **5/5 · HomeAdvisor · Michael R. · 2019-02-01**: First, I met with the owner who is an architect/builder. He gave me a great quote and reassured me the quality would be top notch. I had a positive experience working with him because he is a trustworthy guy. His project manager was great! She made some design suggestions that were fantastic. The qu…
- **5/5 · Google Reviews · Michael Rundlett · 2018-12-27**: I met with Justin, who is the owner of the business. He assured me at the beginning of the project that he could do what I was asking. After meeting with him it was not long after that I was able to establish a build date. I worked with his project manager who had some creative ideas for the front o…
- **BuildZoom · Sammy · 2018-07-25**: We have them to re-model our 2nd floor, including remove wall paper, paint, remove carpet and install new flooring. They have provided efficient work timeline and good quality of services. We are happy about their work.
- **BuildZoom · a user in Boston · 2018-05-02**: BuiltSmart Construction came out do a bathroom renovation in my condo. Justin was great from the minute he gave the quote to the completion of the project. BuiltSmart did their work quickly and thoroughly. I would highly recommend BuiltSmart Construction.
- **5/5 · Angi · Will H. · 2018-05-01**: Great service and direction. They show up on time and offered some good ideas for my project. Best part is that I get to directly talk with the project manager who detailed the potential problems and work arounds.
- **BuildZoom · Ben · 2018-03-22**: Justin is great. Incredibly communicative, honest, and hardworking. BuiltSmart turned our crumby old basement into a gorgeous playroom, and aside from my wife and I choosing a super expensive carpet on our own, Justin kept the entire project on budget. The quality of the work, and his electricians a…
- **5/5 · Angi · Serap K. · 2018-03-01**: They are reliable and punctual.

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Data freshness: last scanned 2026-09-09T20:51:46.968Z.
Cite as: BuiltSmart Construction — Tavlee (https://tavlee.com/contractor/builtsmart-construction-sudbury)
Source: https://tavlee.com/contractor/builtsmart-construction-sudbury