# Burns Tile Installation **Trade:** Bathroom Remodel · **Phone:** (508) 566-7918 · **Website:** https://www.burnstileinstallation.com/ · **Languages:** English **Rating: 4.4/5** (medium confidence) — from 19 reviews across 4 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read Burns Tile Installation is a Falmouth-based tile contractor run by Brian and Jessica, serving the Upper Cape towns of Bourne, Falmouth, Sandwich, Mashpee and Barnstable. The business describes itself as locally owned and operated, and states that its installations follow Tile Council of North America (TCNA) standards. Its stated work spans new construction, remodels and repairs, centered on custom tiled showers, bathroom tile, kitchen backsplashes and tile floors. The business has an unbroken run of five-star Google reviews stretching back to 2021, and nearly all of them describe the same core team: Brian handling demolition and tile installation, and Jessica managing communication and scheduling. In a June 2026 review, a homeowner described Brian rebuilding an old walk-in shower into a new custom-tiled one, calling him attentive to detail and prompt to finish -- the only review inside the last six months. Older reviews describe a similar pattern of specific work: a 4x5-foot custom shower and kitchen backsplash, a marble backsplash install, a full bathroom remodel replacing an unused Jacuzzi and a cramped stall shower, and, in a 2024 review, a case where a third team member, James, joined Brian and Jessica on a backsplash job. Several reviewers specifically describe Brian fixing showers a previous, less experienced contractor had installed poorly and that later leaked. A 2022 review stands out for coming from a fellow professional -- a kitchen and bath remodeler who praised Brian's tile skill directly as rare in the trade, rather than from a typical homeowner customer. Every review on file is five stars -- 19 of them between 2021 and 2026 -- with no complaints, negative reviews or licensing concerns in the record. Google's own aggregate separately shows 5 stars across 24 ratings, a few more than the 19 written reviews retrievable here. The one thing worth confirming before booking is current lead time: most of the review history clusters in 2021 through 2025, with only the one review in the past six months. For homeowners on the Upper Cape looking for a small, owner-operated shop for a custom tiled shower, bathroom remodel or kitchen backsplash, Burns Tile has a long and consistently positive track record -- worth a call to confirm current scheduling. **Strengths:** - Consistent 5-star record — 19 Google reviews from 2021-2026, all positive - Custom tiled showers — repeatedly praised as meticulous, artisan-level craftsmanship - Responsive scheduling — reviewers credit Jessica for quick communication - Trade-peer endorsement — a kitchen and bath remodeler praised Brian's tile skill - Handles tricky repairs — fixed a prior contractor's failed, leaking shower install **Concerns:** - Thin recent volume — only one review posted in the last six months **Where sources disagree:** - Google shows 24 total ratings but only 19 written review bodies are retrievable -- some ratings may lack a written review. - One 5-star review (2022) is from a self-identified professional kitchen/bath remodeler, not a homeowner customer -- a genuine trade endorsement rather than a customer account. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Nineteen Google reviews from 2021 to 2026 are uniformly 5-star, each describing a specific tile project (showers, backsplashes, floor repairs) with the owner named directly. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSa2JuZ3RPVkEyUVdwbGVrbG5VV05UYm1zd1RYYxAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOlRkbngtOVA2QWpleklnUWNTbmswTXc%7C%7C?hl=en) — “5★ Brian did a wonderful job replacing my old walk-in shower with a new custom tiled walk-in shower. He did all the demolition work and rebu…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21RMWVtZFhRa1pDYzNNMGRsRjFOekpUVURabGIwRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOmQ1emdXQkZCc3M0dlF1NzJTUDZlb0E%7C%7C?hl=en) — “5★ We were very pleased with Brian’s work. He is very skilled and thorough and took the time to explain the work to be done and kept us well…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25weGNtTkpWamhNYjJSM2JIbEliRk5TTFRCWFgyYxAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOnpxcmNJVjhMb2R3bHlIbFNSLTBXX2c%7C%7C?hl=en) — “5★ Fantastic bathroom remodel. Brian and Jessica were awesome to work with. My bathroom had become outdated and has a Jacuzzi that was never…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNUamQ3eVp3EAE!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CIHM0ogKEICAgICTjd7yZw%7C%7C?hl=en) — “5★ Burns Tile Installation saved the day on a time-sensitive shower repair we needed while we were out of state. Brian's communication and e…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtdzhQRFBREAE!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CIHM0ogKEICAgIC-w8PDPQ%7C%7C?hl=en) — “5★ Brian and Jessica were wonderful to work with. I feel really fortunate someone with this level of skill is willing to take smaller jobs l…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHX1B6YURBEAE!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CIHM0ogKEICAgIDG_PzaDA%7C%7C?hl=en) — “5★ Top notch service from start to finish. Professional, prompt, attention to detail. All the qualities you want in a professional service a…” - Reviewers consistently praise custom tiled showers as meticulous, detail-oriented work. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sNGNuUm9VRzlQUTBGbU5FMWZWMXBCTTNwT1pGRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOnl4cnRoUG9PQ0FmNE1fV1pBM3pOZFE%7C%7C?hl=en) — “5★ It was an absolute pleasure having Brian from Burns Tile Installation complete the tile project in the bathroom, including a fabulous 4X5…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvcmJXOTVRRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CIHM0ogKEICAgMDorbW95QE%7C%7C?hl=en) — “5★ We are so impressed with Brian and his work. He is an artist with tile, impeccably neat during the process, and provided us with great ad…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHa2YtVWFBEAE!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CIHM0ogKEICAgIDGkf-UaA%7C%7C?hl=en) — “5★ The incredible transformation of our dark and out-dated bathroom is truly amazing. Right form the start, Brian provided insightful advic…” - Jessica is repeatedly credited for prompt, organized communication and scheduling. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWRE5rd3dYMFl5TlZoVFlXbHVabTAyUjNaTmVWRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOkVDNkwwX0YyNVhTYWluZm02R3ZNeVE%7C%7C?hl=en) — “5★ Burns Tile did a spectacular job on our bathroom shower and floor! Brian and Jessica were very knowledgeable and helpful in guiding us t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsTGVITkhhbTV2VURsdlZHUnFTVmRNYkZWemJYYxAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOllLeHNHam5vUDlvVGRqSVdMbFVzbXc%7C%7C?hl=en) — “5★ Brian installed a marble backsplash and it looks great! He was efficient, protected my counters and floors, and left everything neat and …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEcTRqaDRnRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CIHM0ogKEICAgICDq4jh4gE%7C%7C?hl=en) — “5★ From the very beginning, both Brian and Jessica were fantastic to work with. Brian came to the house and was very pleasant and discusse…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROczhIOWhnRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CIHM0ogKEICAgIDNs8H9hgE%7C%7C?hl=en) — “5★ We had a small job for which I was having difficulty finding reliable help. I contacted Burns Tile Installation, and they scheduled me fo…” - Brian is credited with resolving problems found during demolition, including fixing a previous contractor's failed shower install that had leaked. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkTGNrbFBiVzFNVjJ4V2RUQnJTMlYyY3pOVGRFRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOldLcklPbW1MV2xWdTBrS2V2czNTdEE%7C%7C?hl=en) — “5★ We had Brian renovate a shower in the master bathroom. He was to remove existing one piece and install tile. There were some obstacles di…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5aGZES3hnRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CIHM0ogKEICAgID9hfDKxgE%7C%7C?hl=en) — “5★ We had an excellent experience with Burns Tile. We had a serious leak in our shower after a recent renovation, where the tile was install…” - A fellow professional kitchen and bath remodeler publicly praised the owner's tile craftsmanship as exceptional and rare in the trade. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQydTRXTzhBRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CIHM0ogKEICAgID2u4WO8AE%7C%7C?hl=en) — “5★ As a professional remodeler specializing in kitchen and bath remodeling, I fully recognize and appreciate Brian Burns's talent when it co…” - Falmouth, MA-based, locally owned and operated, per its own website. _(confidence: high)_ - [Official Website](https://www.burnstileinstallation.com) — “A Falmouth, MA-based full-service tile installation contractor specializing in custom tiled showers, new construction, remodels, and repairs…” - [Official Website](https://www.burnstileinstallation.com) — “Ownership (self-reported): Locally owned and operated” - States a service area limited to Bourne, Falmouth, Sandwich, Mashpee and Barnstable (the Upper Cape). _(confidence: high)_ - [Official Website](https://www.burnstileinstallation.com) — “Stated service area (self-reported): Bourne, Falmouth, Sandwich, Mashpee, Barnstable” - States that its tile installations follow Tile Council of North America (TCNA) standards. _(confidence: medium)_ - [Official Website](https://www.burnstileinstallation.com) — “Stated certification/affiliation: Tile Council of North America (TCNA) standards” - Google shows an aggregate of 5 stars from 24 ratings. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Burns%20Tile%20Installation&query_place_id=ChIJ0Q6bOR3Z5IkR3h8yAJVBqnQ) — “Google: 5★ from 24 ratings” - Specializes in Bathroom Remodel _(confidence: high)_ - [Official Website](https://www.burnstileinstallation.com) — “A Falmouth, MA-based full-service tile installation contractor specializing in custom tiled showers, new construction, remodels, and repairs…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSa2JuZ3RPVkEyUVdwbGVrbG5VV05UYm1zd1RYYxAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOlRkbngtOVA2QWpleklnUWNTbmswTXc%7C%7C?hl=en) — “5★ Brian did a wonderful job replacing my old walk-in shower with a new custom tiled walk-in shower. He did all the demolition work and rebu…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21RMWVtZFhRa1pDYzNNMGRsRjFOekpUVURabGIwRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOmQ1emdXQkZCc3M0dlF1NzJTUDZlb0E%7C%7C?hl=en) — “5★ We were very pleased with Brian’s work. He is very skilled and thorough and took the time to explain the work to be done and kept us well…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sNGNuUm9VRzlQUTBGbU5FMWZWMXBCTTNwT1pGRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOnl4cnRoUG9PQ0FmNE1fV1pBM3pOZFE%7C%7C?hl=en) — “5★ It was an absolute pleasure having Brian from Burns Tile Installation complete the tile project in the bathroom, including a fabulous 4X5…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25weGNtTkpWamhNYjJSM2JIbEliRk5TTFRCWFgyYxAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOnpxcmNJVjhMb2R3bHlIbFNSLTBXX2c%7C%7C?hl=en) — “5★ Fantastic bathroom remodel. Brian and Jessica were awesome to work with. My bathroom had become outdated and has a Jacuzzi that was never…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkTGNrbFBiVzFNVjJ4V2RUQnJTMlYyY3pOVGRFRRAB!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CAIQACodChtycF9oOldLcklPbW1MV2xWdTBrS2V2czNTdEE%7C%7C?hl=en) — “5★ We had Brian renovate a shower in the master bathroom. He was to remove existing one piece and install tile. There were some obstacles di…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHa2YtVWFBEAE!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CIHM0ogKEICAgIDGkf-UaA%7C%7C?hl=en) — “5★ The incredible transformation of our dark and out-dated bathroom is truly amazing. Right form the start, Brian provided insightful advic…” - Also offers Flooring _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtdzhQRFBREAE!2m1!1s0x0:0x74aa419500321fde!3m1!1s2@1:CIHM0ogKEICAgIC-w8PDPQ%7C%7C?hl=en) — “5★ Brian and Jessica were wonderful to work with. I feel really fortunate someone with this level of skill is willing to take smaller jobs l…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Burns%20Tile%20Installation&query_place_id=ChIJ0Q6bOR3Z5IkR3h8yAJVBqnQ): 5.0★ from 24 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Burns%20Tile%20Installation&query_place_id=ChIJ0Q6bOR3Z5IkR3h8yAJVBqnQ): Listed on this source - [Official Website](https://www.burnstileinstallation.com): Self-reported profile and service details - [Exa](https://b2-assets.dandb.com/businessdirectory/burnstilestone-pocatello-id-31051210.html): 0 web mentions across the open web (each linked to its source) ## Recent reviews - **5/5 · Google Reviews · Robert Olsen · 2026-06-16**: Brian did a wonderful job replacing my old walk-in shower with a new custom tiled walk-in shower. He did all the demolition work and rebuilt the new tiled shower. He was a pleasure to work with. He paid attention to the details and finished the project in a timely manner. I would highly recommend… - **5/5 · Google Reviews · Trina Andrews · 2026-01-06**: Burns Tile did a spectacular job on our bathroom shower and floor! Brian and Jessica were very knowledgeable and helpful in guiding us through the process. They were always available to answer any questions. Brian’s tile work is exceptional. Finished project came out beautiful. Highly recommend Bur… - **5/5 · Google Reviews · Pierre Raymond · 2025-11-11**: We were very pleased with Brian’s work. He is very skilled and thorough and took the time to explain the work to be done and kept us well informed. He was very resourceful when discussing issues and solutions. He was very respectful of our property and took the time to protect the environment with v… - **5/5 · Google Reviews · Gayle Barricelli · 2025-09-03**: It was an absolute pleasure having Brian from Burns Tile Installation complete the tile project in the bathroom, including a fabulous 4X5 foot shower and the backsplash in the kitchen. This extremely positive experience --- 1. The quality of the workmanship is outstanding. Such a wonderful final r… - **5/5 · Google Reviews · Ginger Rabesa · 2025-08-29**: Brian installed a marble backsplash and it looks great! He was efficient, protected my counters and floors, and left everything neat and tidy when he was done! His wife Jessica was quick to respond to questions and it’s refreshing to have a Cape contractor who stays in touch, shows up when they’re s… - **5/5 · Google Reviews · Sonny Rapozo · 2025-08-18**: Fantastic bathroom remodel. Brian and Jessica were awesome to work with. My bathroom had become outdated and has a Jacuzzi that was never used and my shower stall was a small “phone booth” size. I did all the demo and some prep. Brian came in and was meticulous in his prep before he began the tile i… - **5/5 · Google Reviews · Dawn Lancaster · 2025-07-11**: We had Brian renovate a shower in the master bathroom. He was to remove existing one piece and install tile. There were some obstacles discovered after removal of existing shower and they were dealt with very efficiently. Brian and Jessica were both very organized and particular in their approach. W… - **5/5 · Google Reviews · Joan Agretelis · 2025-04-27**: We are so impressed with Brian and his work. He is an artist with tile, impeccably neat during the process, and provided us with great advice/guidance on how to approach our project. He works efficiently but does not rush through the job. A true professional and highly recommended. - **5/5 · Google Reviews · Adam Gold · 2024-08-29**: From start to finish, Burns did an amazing job installing our backsplash. Jessica, Brian and James were the true professionals. In an area where half the battle is just getting someone to show up, they were great communicators, did an amazing job on time and on budget. Admittedly their quote for the… - **5/5 · Google Reviews · d limanov · 2024-07-11**: Absolutely phenomenal experience working with Brian, Jessica and James. I have to say that this has been the most pleasant, stress-free and professional renovation project we’ve ever done, all thanks to Brian and the team. They have wealth of information and happy to share and recommend ideas/produc… --- Data freshness: last scanned 2026-08-22T06:16:40.011Z. Cite as: Burns Tile Installation — Tavlee (https://tavlee.com/contractor/burns-tile-installation) Source: https://tavlee.com/contractor/burns-tile-installation