# Cape & Islands Generator **Trade:** Electrical · **Address:** 103 Mid-Tech Dr Unit A, West Yarmouth, MA 02673 · **Phone:** (508) 778-2844 · **Website:** http://www.capeandislandsgenerators.com/ · **Languages:** English **Rating: 2.6/5** (low confidence) — from 1 reviews across 5 sources. ## The honest read Cape & Islands Generators is based in West Yarmouth and says it installs, maintains, and services residential standby generators across Barnstable County. Its website describes turnkey placement, setup, connection, annual or biannual maintenance plans, diagnostic testing, oil and filter changes, and coordination with licensed gas fitters and propane providers; it also claims to be licensed, bonded, and insured, but provides no number. BBB lists the matching West Yarmouth business as operating for 26 years, with an A+ BBB grade and no accreditation. The public customer record is small and dated. Google shows 3.7 stars from 3 ratings, while the only quoted written review is a 1-star Google Reviews account dated January 4, 2018. That homeowner said a maintenance-agreement generator was not starting automatically, described weekly calls since late November and a missed promised visit, and said they would seek a refund; the review is specific but nearly eight years old. Before booking, confirm current maintenance response times, who handles service calls, and what the maintenance agreement includes. This may suit a homeowner seeking standby-generator installation or scheduled upkeep in the Cape Cod area, provided the company confirms present staffing, availability, licensing details, and the scope of gas or propane coordination. **Strengths:** - Generator installation — website describes turnkey residential standby setups - Maintenance plans — annual and biannual service options are stated - Barnstable coverage — website states service throughout the county **Concerns:** - Service response — 2018 review reports repeated calls and missed visit - Licence detail — website claims licensing without publishing a number - Review depth — Google shows three ratings and one dated written account **Where sources disagree:** - Google publishes a 3.7-star customer rating from 3 ratings, while BBB publishes an A+ letter grade; these are different measures. - The website uses Cape & Islands Generators while the BBB profile uses Cape & Islands Generator, but the matching West Yarmouth address and phone support the identity. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - The company installs, maintains, and services residential standby generators, including placement, setup, connection, diagnostic testing, oil changes, and filter changes. _(confidence: high)_ - [Official Website](http://www.capeandislandsgenerators.com) — “Cape & Islands Generators installs, maintains, and services residential standby generators in West Yarmouth and throughout Barnstable County…” - The website states service in West Yarmouth and throughout Barnstable County. _(confidence: high)_ - [Official Website](http://www.capeandislandsgenerators.com) — “Cape & Islands Generators installs, maintains, and services residential standby generators in West Yarmouth and throughout Barnstable County…” - [Official Website](http://www.capeandislandsgenerators.com) — “Stated service area (self-reported): West Yarmouth” - BBB reports 26 years in business, an A+ grade, and no BBB accreditation for the matching business. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/west-yarmouth/profile/generator/cape-islands-generator-0021-433426) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/west-yarmouth/profile/generator/cape-islands-generator-0021-433426) — “BBB profiles Cape & Islands Generator at the matching West Yarmouth address and phone, reports an A+ rating, 26 years in business, and no BB…” - Google publishes 3.7 stars from 3 ratings. _(confidence: medium)_ - [Google](https://www.google.com/maps/search/?api=1&query=Cape%20%26%20Islands%20Generator&query_place_id=ChIJ6_XTzFM3-4kREbnKiBGFVnk) — “Google: 3.7★ from 3 ratings” - A January 2018 1-star review reports repeated calls about a generator failing to start automatically and a missed service visit under a maintenance agreement. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=8743322036942321937&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Terrible. I have a Maintenance Agreement and I have called weekly since Late November because generator not automatically starting weekly…” - The official website claims the business is licensed, bonded, and insured, without publishing a licence number. _(confidence: medium)_ - [Official Website](http://www.capeandislandsgenerators.com) — “Cape & Islands Generators installs, maintains, and services residential standby generators in West Yarmouth and throughout Barnstable County…” - Specializes in Electrical _(confidence: medium)_ - [Official Website](http://www.capeandislandsgenerators.com) — “Cape & Islands Generators installs, maintains, and services residential standby generators in West Yarmouth and throughout Barnstable County…” - [Better Business Bureau](https://www.bbb.org/us/ma/west-yarmouth/profile/generator/cape-islands-generator-0021-433426) — “Services offered (Better Business Bureau): Generators” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Cape%20%26%20Islands%20Generator&query_place_id=ChIJ6_XTzFM3-4kREbnKiBGFVnk): 3.7★ from 3 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Cape%20%26%20Islands%20Generator&query_place_id=ChIJ6_XTzFM3-4kREbnKiBGFVnk): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/west-yarmouth/profile/generator/cape-islands-generator-0021-433426): Listed on this source - [Yelp](https://www.yelp.com/biz/cape-and-islands-generator-west-yarmouth): Listed on this source - [Official Website](http://www.capeandislandsgenerators.com): Self-reported profile and service details ## Recent reviews - **1/5 · Google Reviews · Pam Therrien · 2018-01-04**: Terrible. I have a Maintenance Agreement and I have called weekly since Late November because generator not automatically starting weekly. It’s now January 3rd and I was told someone would come today and that didn’t happen. From what I can tell there’s only one service person. I am going to demand … --- Data freshness: last scanned 2026-08-24T11:44:36.094Z. Cite as: Cape & Islands Generator — Tavlee (https://tavlee.com/contractor/cape-and-islands-generator-west-yarmouth) Source: https://tavlee.com/contractor/cape-and-islands-generator-west-yarmouth