# Cape & Islands Heating & Cooling

**Trade:** HVAC / Heating & Cooling · **Address:** 15 Jan Sebastian Dr Ste E4, Sandwich, MA 02563 · **Phone:** (508) 888-9494 · **Website:** http://capeandislandsheatcool.com/ · **Languages:** English

**Rating: 3.8/5** (low confidence) — from 3 reviews across 5 sources.

## The honest read

Cape & Islands Heating & Cooling is a family-owned HVAC contractor based in Sandwich, serving Cape Cod and Plymouth since 1997, when Bill Morrison and his father Phil started the company. The business is an authorized American Standard dealer and Mitsubishi installer, and takes part in the Mass Save Heat Pump Installer Network, handling furnace and boiler installation, central air conditioning, ductless mini-splits, and indoor air quality work.

Customers who have hired them consistently point to Bill personally. A 2024 Google review describes a heating system installed in a barn apartment where the pipe work was clean enough that other contractors on site complimented it. A 2023 reviewer called on one of the coldest days of the year with no heat and got same-day service at a fair price, calling the company 'best of the best.' A third reviewer simply calls Bill experienced, reliable, and excellent — Google shows 4.2 stars from 6 ratings, and every review on file is positive.

Before booking, it is worth confirming the company's HVAC/Mechanical Contractor licence directly with the state: a BuildZoom directory listing shows license #336 as expired since 2019, though that is a directory claim rather than a registry verification here, and BuildZoom's own address and phone for the business also do not match the company's current website — likely stale directory data, but worth a quick call to confirm.

For a homeowner on Cape Cod or in Plymouth needing heating installed or repaired quickly, the reviews on file describe a responsive, hands-on operation — just confirm the license is current before signing a contract.

**Strengths:**
- Careful workmanship — a 2024 reviewer says other contractors complimented the pipe work
- Fast emergency repair — a 2023 reviewer got heat restored same-day at a fair price
- Owner-run reliability — reviewers name Bill directly as experienced and reliable
- Manufacturer-authorized — American Standard and Mitsubishi authorized dealer and installer

**Concerns:**
- Licence status unclear — BuildZoom lists licence #336 expired since 2019, not registry-verified here
- Directory address mismatch — BuildZoom shows a different address and phone than the business's own site

**Where sources disagree:**
- BuildZoom's directory profile lists a street address (40 Spinnaker St.) and phone ((508) 566-2276) that differ from the business's own website (15 Jan Sebastian Dr Ste E4, (508) 888-9494)
- BuildZoom reports the HVAC/Mechanical Contractor licence (#336) as expired since 2019; this is a directory claim, not a registry verification, and should be confirmed with the state

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Family-owned and operated since 1997, founded by Bill Morrison and his father Phil _(confidence: high)_
  - [Official Website](http://capeandislandsheatcool.com) — “A family-owned HVAC contractor based in Sandwich, MA serving Cape Cod and Plymouth with heating, cooling, ductless mini-split, and indoor ai…”
  - [Official Website](http://capeandislandsheatcool.com) — “Company history (self-reported): Founded in 1997 by Bill Morrison and his father Phil; family-owned and operated for over 25 years.”
  - [Official Website](http://capeandislandsheatcool.com) — “Ownership (self-reported): Family-owned and operated, founded by Bill Morrison and his father Phil”
  - [Official Website](http://capeandislandsheatcool.com) — “Stated ownership (self-reported): Family-owned”
- Authorized American Standard dealer and Mitsubishi installer, and a Mass Save Heat Pump Installer Network participant _(confidence: high)_
  - [Official Website](http://capeandislandsheatcool.com) — “Stated certification/affiliation: American Standard Authorized Dealer”
  - [Official Website](http://capeandislandsheatcool.com) — “Stated certification/affiliation: Authorized Mitsubishi Installer”
  - [Official Website](http://capeandislandsheatcool.com) — “Stated certification/affiliation: Mass Save Heat Pump Installer Network”
- A 2024 reviewer says a heating installation's pipe work drew compliments from other contractors on site _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIaUtTaWRREAE!2m1!1s0x0:0x2ea51171b1bf488!3m1!1s2@1:CIHM0ogKEICAgIDHiKSidQ%7C%7C?hl=en) — “5★ Bill and his crew came out and installed the heating system in our barn/apartment. We got compliments from all the other contractors. Eac…”
- A 2023 reviewer got same-day emergency heat repair on one of the coldest days of the year at a fair price _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsNmQ2cUdBEAE!2m1!1s0x0:0x2ea51171b1bf488!3m1!1s2@1:CIHM0ogKEICAgICl6d6qGA%7C%7C?hl=en) — “5★ Best of the best!  My heat stopped working on one of the coldest days of the year. I called Bill and he was able to squeeze me in. He had…”
- BuildZoom lists an HVAC/Mechanical Contractor license (#336) as expired since 2019 — a directory claim, not registry-verified here _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/cape-islands-heating-cooling-inc) — “Licence listed on BuildZoom: HVAC/Mechanical Contractor license #336 (Massachusetts) — BuildZoom reports expiration 04-26-2019, last verifie…”
- BuildZoom's directory profile for this legal name shows a different street address and phone than the business's own website _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/cape-islands-heating-cooling-inc) — “BuildZoom permit-derived directory profile for Cape & Islands Heating & Cooling Inc in Sandwich, MA listing an HVAC/Mechanical Contractor li…”
- Furnace, boiler, and ductless mini-split heating and cooling installation and service _(confidence: high)_
  - [Official Website](http://capeandislandsheatcool.com) — “A family-owned HVAC contractor based in Sandwich, MA serving Cape Cod and Plymouth with heating, cooling, ductless mini-split, and indoor ai…”
- Rated on three detailed, uniformly positive Google reviews from 2023-2024 (Google 4.2 stars from 6 ratings) and no complaints found in the packet; the unverified expired licence listing is a concern to confirm directly, not a review-based signal _(confidence: medium)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Cape%20%26%20Islands%20Heating%20%26%20Cooling&query_place_id=ChIJPeZsOlLd-okRiPQbGxdR6gI) — “Google: 4.2★ from 6 ratings”
  - [BuildZoom](https://www.buildzoom.com/contractor/cape-islands-heating-cooling-inc) — “Licence listed on BuildZoom: HVAC/Mechanical Contractor license #336 (Massachusetts) — BuildZoom reports expiration 04-26-2019, last verifie…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIaUtTaWRREAE!2m1!1s0x0:0x2ea51171b1bf488!3m1!1s2@1:CIHM0ogKEICAgIDHiKSidQ%7C%7C?hl=en) — “5★ Bill and his crew came out and installed the heating system in our barn/apartment. We got compliments from all the other contractors. Eac…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5N05IRHR3RRAB!2m1!1s0x0:0x2ea51171b1bf488!3m1!1s2@1:CIHM0ogKEICAgIC97NHDtwE%7C%7C?hl=en) — “5★ Bill is very experienced, reliable, and provides excellent service.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsNmQ2cUdBEAE!2m1!1s0x0:0x2ea51171b1bf488!3m1!1s2@1:CIHM0ogKEICAgICl6d6qGA%7C%7C?hl=en) — “5★ Best of the best!  My heat stopped working on one of the coldest days of the year. I called Bill and he was able to squeeze me in. He had…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Official Website](http://capeandislandsheatcool.com) — “A family-owned HVAC contractor based in Sandwich, MA serving Cape Cod and Plymouth with heating, cooling, ductless mini-split, and indoor ai…”
  - [Official Website](http://capeandislandsheatcool.com) — “Stated certification/affiliation: American Standard Authorized Dealer”
  - [Official Website](http://capeandislandsheatcool.com) — “Stated certification/affiliation: Authorized Mitsubishi Installer”
  - [Official Website](http://capeandislandsheatcool.com) — “Stated certification/affiliation: Mass Save Heat Pump Installer Network”
  - [BuildZoom](https://www.buildzoom.com/contractor/cape-islands-heating-cooling-inc) — “Services offered (BuildZoom): Sheet Metal Work, Mechanical Work, HVAC”
  - [BuildZoom](https://www.buildzoom.com/contractor/cape-islands-heating-cooling-inc) — “Licence listed on BuildZoom: HVAC/Mechanical Contractor license #336 (Massachusetts) — BuildZoom reports expiration 04-26-2019, last verifie…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Cape%20%26%20Islands%20Heating%20%26%20Cooling&query_place_id=ChIJPeZsOlLd-okRiPQbGxdR6gI): 4.2★ from 6 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Cape%20%26%20Islands%20Heating%20%26%20Cooling&query_place_id=ChIJPeZsOlLd-okRiPQbGxdR6gI): Listed on this source
- [Yelp](https://www.yelp.com/biz/cape-and-islands-heating-and-cooling-east-sandwich): Listed on this source
- [Official Website](http://capeandislandsheatcool.com): 25 yrs in business · Self-reported profile and service details
- [BuildZoom](https://www.buildzoom.com/contractor/cape-islands-heating-cooling-inc): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Kerry McMullin · 2024-09-11**: Bill and his crew came out and installed the heating system in our barn/apartment. We got compliments from all the other contractors. Each pipe was evenly spaced and it really did look beautiful. Pure workmanship!
- **5/5 · Google Reviews · Jeff Uzzel · 2024-03-04**: Bill is very experienced, reliable, and provides excellent service.
- **5/5 · Google Reviews · Catie McDade · 2023-11-21**: Best of the best!  My heat stopped working on one of the coldest days of the year. I called Bill and he was able to squeeze me in. He had my heat back up and running in no time and for a fair price!  Highly recommend! ⭐️⭐️⭐️⭐️⭐️

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Data freshness: last scanned 2026-08-25T00:11:21.988Z.
Cite as: Cape & Islands Heating & Cooling — Tavlee (https://tavlee.com/contractor/cape-and-islands-heating-and-cooling-sandwich)
Source: https://tavlee.com/contractor/cape-and-islands-heating-and-cooling-sandwich