# Cape Cod Appliance Service

**Trade:** Appliance Repair · **Address:** 11 Jan Sebastian Dr Ste 5, Sandwich, MA 02563 · **Phone:** (508) 888-2400 · **Website:** https://www.capecodapplianceservice.com/?utm_source=GMB&utm_medium=organic&utm_campaign=listing · **Languages:** English

**Rating: 3.4/5** (medium confidence) — from 49 reviews across 6 sources.
86% of sentiment-scored reviews read net-positive. Last 6 months: 7 reviews, 1 negative.

## The honest read

Two names keep showing up across four years of Google reviews for Cape Cod Appliance Service: Bob and Dan. The company repairs home appliances on Cape Cod — refrigerators, dryers, dishwashers, ovens, ranges — and the reviews describe the same shape of visit over and over: a call in the morning, a technician at the door the same day or the next, the problem explained in plain language.

Speed is the through-line. One customer called at 8:30am and had a technician by 1:30 that afternoon; another said a Speed Queen dryer with no heat was diagnosed and fixed within an hour of a next-morning visit — faster, they noted, than the appliance store where they'd bought the machine. A 2022 review describes a freezer that quit one morning being fixed the same day it was called in.

The loyalty runs deep — several reviewers say they've used the company for a decade or more, and a 2023 review recalls a neighbor's recommendation "many years ago" that turned into an ongoing relationship. That same year, a Sub-Zero and a Dynasty oven that "several other appliance repair places had refused to even look at" both got diagnosed and fixed. When a fix doesn't hold the first time, a recent review describes a free second trip for a frozen ice-maker line, and a 2025 review describes the same for a washer with a bra wire tangled in the drum — no extra charge either time.

The recurring complaint, appearing in reviews from 2022 through this spring, is the diagnostic fee. Several customers describe paying $140 to $185 just to have a technician look at the problem, occasionally ending in a recommendation to replace the appliance rather than repair it. In a 2022 review, one customer said a technician called an actuator repair "wouldn't be worth fixing," then found the $25 part online and installed it themselves, calling the visit "a $170 bill for NOTHING." A separate 2024 review describes a $370 dryer repair that stopped working after a single day, with a refund refused despite what the reviewer describes as a parts-and-labor warranty.

Its Google page reads 4.2 stars from 68 ratings, and its BBB profile carries an A+ rating with accreditation. This isn't a fly-by-night operation — it's a long-running, name-recognized local shop — but the diagnostic fee is worth pinning down before the truck rolls: what the visit costs, whether it credits toward the repair, and what happens if nothing gets fixed. For a straightforward repair on a fridge, dryer, dishwasher, oven or range, it's the company Cape Cod homeowners keep calling back, technician by name.

**Strengths:**
- Same-day response — reviewers repeatedly cite morning calls fixed by afternoon
- Named technicians — Bob and Dan draw repeat, specific praise for years
- Decade-long customers — several say they've used the company for 10+ years
- No-charge return visits — repairs that didn't hold got a free second trip

**Concerns:**
- Diagnostic fee complaints — $140–185 charged even when nothing gets fixed
- Refund pushback — a 2024 review describes a failed repair with no refund

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google shows 4.2★ from 68 ratings; the 49 reviews on file run 2022–2026, mostly detailed 5★ praise for two named technicians alongside a recurring complaint about diagnostic fees. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Appliance%20Service&query_place_id=ChIJs6r1HAcz-4kRDCuYCY_w-74) — “Google: 4.2★ from 68 ratings”
- BBB-accredited with an A+ rating; BBB lists its services as appliance maintenance, appliance repair, dishwasher, dryer, ice maker, oven, range and refrigerator repair. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/sandwich/profile/small-appliance-dealers/cape-cod-appliance-service-0021-32907) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/sandwich/profile/small-appliance-dealers/cape-cod-appliance-service-0021-32907) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/ma/sandwich/profile/small-appliance-dealers/cape-cod-appliance-service-0021-32907) — “Services offered (Better Business Bureau): Appliance Maintenance, Appliance Repair, Dishwasher Repair, Dryer Repair, Ice Maker Repair, Oven …”
- Reviewers repeatedly describe same-day or next-morning response for urgent repairs. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25vd05HOVFXV0UwYTBkTFMwaDZNMmxFUlY5VVdFRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOnowNG9QWWE0a0dLS0h6M2lERV9UWEE%7C%7C?hl=en) — “5★ Made an emergency same day call at 8:30 AM, kept me advised when they would arrive, which was 1:30, not too long of a wait considering th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GR1RtdERkVkF5V21WSVdWbFBVbUZETm1sRWNVRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOnFGTmtDdVAyWmVIWVlPUmFDNmlEcUE%7C%7C?hl=en) — “5★ Speed Queen dryer wouldn’t heat. Called yesterday and they came this morning. They had the parts on the truck and were gone in 1 hour. Th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlZ1pfaHZRRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgICegZ_hvQE%7C%7C?hl=en) — “5★ These guys are great. Called this morning for a freezer not working issue and they were here same day.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNldG9YejdBRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgICetoXz7AE%7C%7C?hl=en) — “5★ Bob and Team were great. They arrived the next-day, were always in contact via text/phone for their on-time arrivals, and were super prof…”
- Named technicians Bob and Dan draw repeat praise for being on time and explaining the problem clearly. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SeFFVYzBTMmR2U3psc1p6Wm1kREJrZW10eFRYYxAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOnRxQUc0S2dvSzlsZzZmdDBkemtxTXc%7C%7C?hl=en) — “5★ Bob, the technician was on time. He thoroughly investigated our issue and went above and beyond expectations. He was professional, courte…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOUVdrWnRaR3hoV1Vsc1ZHWkphekI2TmxsTFgyYxAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOjNQWkZtZGxhWUlsVGZJazB6NllLX2c%7C%7C?hl=en) — “5★ We contacted the place where we bought our sub zero refrigerator to service us but they couldn’t come for 3 weeks. CCA came within a few …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGb09HRmpjV2swWHpCblZUUjRkamN6V2pOTE9XYxAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOjFoOGFjcWk0XzBnVTR4djczWjNLOWc%7C%7C?hl=en) — “5★ Very happy with the service received! Technician Dan was very nice, professional and knowledgeable.  My washing machine had a very challe…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfeExTU3ZRRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgID_xLSSvQE%7C%7C?hl=en) — “5★ Dan showed up on schedule and solved our problem with our clothes dryer.  Very professional and friendly.  I would recommend Cape Cod App…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCMXV1allREAE!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgIDB1uujYQ%7C%7C?hl=en) — “5★ Bob and Dan are professional and thorough. Very satisfied.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSUMtczVJRBAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgIC-s5ID%7C%7C?hl=en) — “5★ Bob was very professional, changed out the computer board in no time! Thank you for saving my refrigerator! This is an amazing company! T…”
- Long-tenured customers describe using the company for a decade or more, including for appliances other shops declined to service. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfNWVUd2hRRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgIC_5eTwhQE%7C%7C?hl=en) — “5★ We have been using Cape Cod Appliance Service for decades, whether to repair a dryer, refrigerator, or other some appliance.  They have a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQb05YZzdnRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgICPoNXg7gE%7C%7C?hl=en) — “5★ CCA has serviced our appliance repairs for over 10 years. Super responsive and pricing is fair. Bob is great- efficient and knowledgable.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1dGFpeWFREAE!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgID5taiyaQ%7C%7C?hl=en) — “5★ Many years ago when I was having an appliance problem my neighbor recommended Cape Cod Appliance. I have been using them ever since. They…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwa2VxbzVRRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgIDpkeqo5QE%7C%7C?hl=en) — “5★ JR Sullivan did an outstanding job on maintenance for our ancient Sub-Zero, and clearly explained what he was doing and why. Then he diag…”
- When a repair doesn't hold, reviewers describe a free follow-up visit rather than an extra charge. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21zd09FcERWMlpZYms5WGNERnJkWFJIVGt4NFgwRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOmswOEpDV2ZYbk9XcDFrdXRHTkx4X0E%7C%7C?hl=en) — “5★ My GE refrigerator’s external water/ice maker stopped working and called CCA to come out and take a look. Bob, the tech, came out on time…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGb09HRmpjV2swWHpCblZUUjRkamN6V2pOTE9XYxAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOjFoOGFjcWk0XzBnVTR4djczWjNLOWc%7C%7C?hl=en) — “5★ Very happy with the service received! Technician Dan was very nice, professional and knowledgeable.  My washing machine had a very challe…”
- Multiple reviews from 2022 through 2026 describe a $140–$185 diagnostic fee charged even when the appliance isn't repaired. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ONGNUY3RUVUowYmxsclJHMHdjbEZ4ZG0xNFJGRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOmN4cTctTUJ0bllrRG0wclFxdm14RFE%7C%7C?hl=en) — “1★ If you know the issue with your appliance, they are not interested in your business. Because they want to charge you $140 to diagnose it …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aeFpFMXZkRTFRUkRVd2FrNDRjWGx3VXpWVmEyYxAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOnZxZE1vdE1QRDUwak44cXlwUzVVa2c%7C%7C?hl=en) — “1★ Disappointed with the service and lack of expertise.
I called for a certified GE technician to diagnose a leak on the bottom left side of…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tacWVXSXhWV1prZEhKTVVFVjNlVXRIUjA1dlFXYxAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOkZqeWIxVWZkdHJMUEV3eUtHR05vQWc%7C%7C?hl=en) — “1★ Please go elsewhere!!!!
A service call set amount but getting charged to level off a dishwasher and telling me I can get ignitors for sto…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBOFBpRUtBEAE!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgMCA8PiEKA%7C%7C?hl=en) — “1★ I called this place to fix my dishwasher and told them the issue. They told me it would cost 179.00 to go there to my home. They said the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtX19HczdBRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgID-__Gs7AE%7C%7C?hl=en) — “1★ Told my mother her burner was broke for 185 dollars and couldn't do anything like she says what a joke”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXbUlPNTJnRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgIDWmIO52gE%7C%7C?hl=en) — “2★ Nice kid came and looked at our 2 year old washer machine. Pushed a few buttons, called his boss to ask what could be the problem. Got of…”
- One 2024 review describes a $370 dryer repair that failed after one day and a refund refused despite a stated parts-and-labor warranty. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQdVpDRm93RRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgIDPuZCFowE%7C%7C?hl=en) — “1★ Very disappointed with Cape Cod Appliance. I paid $370 for a dryer repair that worked for only one day. Despite their warranty on parts a…”
- Refrigerator repair, including high-end brands like Sub-Zero. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOUVdrWnRaR3hoV1Vsc1ZHWkphekI2TmxsTFgyYxAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOjNQWkZtZGxhWUlsVGZJazB6NllLX2c%7C%7C?hl=en) — “5★ We contacted the place where we bought our sub zero refrigerator to service us but they couldn’t come for 3 weeks. CCA came within a few …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3OTllY0dBEAE!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgMCw99ecGA%7C%7C?hl=en) — “5★ Had issues with our Bosche refrigerator. I was able to get an appointment quickly, and Chris diagnosed the problem right away. A part nee…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBb0l6aUd3EAE!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgMCAoIziGw%7C%7C?hl=en) — “5★ My technician Bob went above and beyond in the install of a new filter system in my sub zero refrigerator and updating the outdated softw…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwa2VxbzVRRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgIDpkeqo5QE%7C%7C?hl=en) — “5★ JR Sullivan did an outstanding job on maintenance for our ancient Sub-Zero, and clearly explained what he was doing and why. Then he diag…”
- Dryer repair. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GR1RtdERkVkF5V21WSVdWbFBVbUZETm1sRWNVRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOnFGTmtDdVAyWmVIWVlPUmFDNmlEcUE%7C%7C?hl=en) — “5★ Speed Queen dryer wouldn’t heat. Called yesterday and they came this morning. They had the parts on the truck and were gone in 1 hour. Th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQdVpDRm93RRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgIDPuZCFowE%7C%7C?hl=en) — “1★ Very disappointed with Cape Cod Appliance. I paid $370 for a dryer repair that worked for only one day. Despite their warranty on parts a…”
- Dishwasher repair. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ONGNUY3RUVUowYmxsclJHMHdjbEZ4ZG0xNFJGRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOmN4cTctTUJ0bllrRG0wclFxdm14RFE%7C%7C?hl=en) — “1★ If you know the issue with your appliance, they are not interested in your business. Because they want to charge you $140 to diagnose it …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aeFpFMXZkRTFRUkRVd2FrNDRjWGx3VXpWVmEyYxAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOnZxZE1vdE1QRDUwak44cXlwUzVVa2c%7C%7C?hl=en) — “1★ Disappointed with the service and lack of expertise.
I called for a certified GE technician to diagnose a leak on the bottom left side of…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tacWVXSXhWV1prZEhKTVVFVjNlVXRIUjA1dlFXYxAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOkZqeWIxVWZkdHJMUEV3eUtHR05vQWc%7C%7C?hl=en) — “1★ Please go elsewhere!!!!
A service call set amount but getting charged to level off a dishwasher and telling me I can get ignitors for sto…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBOFBpRUtBEAE!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CIHM0ogKEICAgMCA8PiEKA%7C%7C?hl=en) — “1★ I called this place to fix my dishwasher and told them the issue. They told me it would cost 179.00 to go there to my home. They said the…”
- Specializes in Appliance Repair _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Appliance%20Service&query_place_id=ChIJs6r1HAcz-4kRDCuYCY_w-74) — “Google: 4.2★ from 68 ratings”
  - [Better Business Bureau](https://www.bbb.org/us/ma/sandwich/profile/small-appliance-dealers/cape-cod-appliance-service-0021-32907) — “Services offered (Better Business Bureau): Appliance Maintenance, Appliance Repair, Dishwasher Repair, Dryer Repair, Ice Maker Repair, Oven …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25vd05HOVFXV0UwYTBkTFMwaDZNMmxFUlY5VVdFRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOnowNG9QWWE0a0dLS0h6M2lERV9UWEE%7C%7C?hl=en) — “5★ Made an emergency same day call at 8:30 AM, kept me advised when they would arrive, which was 1:30, not too long of a wait considering th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GR1RtdERkVkF5V21WSVdWbFBVbUZETm1sRWNVRRAB!2m1!1s0x0:0xbefbf08f09982b0c!3m1!1s2@1:CAIQACodChtycF9oOnFGTmtDdVAyWmVIWVlPUmFDNmlEcUE%7C%7C?hl=en) — “5★ Speed Queen dryer wouldn’t heat. Called yesterday and they came this morning. They had the parts on the truck and were gone in 1 hour. Th…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Appliance%20Service&query_place_id=ChIJs6r1HAcz-4kRDCuYCY_w-74): 4.2★ from 68 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Appliance%20Service&query_place_id=ChIJs6r1HAcz-4kRDCuYCY_w-74): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/sandwich/profile/small-appliance-dealers/cape-cod-appliance-service-0021-32907): Listed on this source
- [Yelp](https://www.yelp.com/biz/cape-cod-appliance-service-sandwich): Listed on this source
- [Official Website](https://www.capecodapplianceservice.com): 47 yrs in business · Self-reported profile and service details
- [Exa](https://linkedin.com/in/leahdsullivan): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Kathleen Finnegan · 2026-08-13**: Made an emergency same day call at 8:30 AM, kept me advised when they would arrive, which was 1:30, not too long of a wait considering they have to fit you in with existing appointments!
Service was excellent, price less than I thought!
Highly recommend 😊
- **5/5 · Google Reviews · Kevin Bynoe · 2026-07-24**: Outstanding customer service and phenomenal technicians!
- **5/5 · Google Reviews · Martin Solomon · 2026-07-16**: Bob, the technician was on time. He thoroughly investigated our issue and went above and beyond expectations. He was professional, courteous and thorough. Although our issue ended up not being part of our appliance, his experience and insight were critical in getting to a plan.
- **5/5 · Google Reviews · Barbara Perreault · 2026-06-30**: Dan was very efficient, professional and friendly.  Would have needed a part and fixing the oven would have been over $500 so we’re living with the issue.
- **5/5 · Google Reviews · Peg Hadzima · 2026-06-15**: We contacted the place where we bought our sub zero refrigerator to service us but they couldn’t come for 3 weeks. CCA came within a few days. We were very pleased with Bobs responsiveness and clarity of the problem. It was an expensive part to replace but seemed fair. There was a need for a follow …
- **1/5 · Google Reviews · Mona K · 2026-04-20**: If you know the issue with your appliance, they are not interested in your business. Because they want to charge you $140 to diagnose it (even if you know the problem). and then come back again another time with the right part to replace it for additional fees.
- **5/5 · Google Reviews · Alison Irish · 2026-03-18**: My GE refrigerator’s external water/ice maker stopped working and called CCA to come out and take a look. Bob, the tech, came out on time and was friendly, able to identify the issue being a frozen line. Unfortunately, 3 days later the same issue occurred and no water dispensing again. Bob came out …
- **5/5 · Google Reviews · Bachie · 2026-02-13**: Very good service
- **5/5 · Google Reviews · E Lakeed · 2025-12-05**: Speed Queen dryer wouldn’t heat. Called yesterday and they came this morning. They had the parts on the truck and were gone in 1 hour. The technician (Dan) was great.

Much better response than the appliance store, where we purchased a washer, dryer, microwave, 2 refrigerators, and a dishwasher. The…
- **5/5 · Google Reviews · Tangley Lloyd · 2025-09-10**: The best service ever!!!

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Data freshness: last scanned 2026-08-22T04:32:01.396Z.
Cite as: Cape Cod Appliance Service — Tavlee (https://tavlee.com/contractor/cape-cod-appliance-service-sandwich)
Source: https://tavlee.com/contractor/cape-cod-appliance-service-sandwich