# Cape Cod Master Plumbers, Inc.

**Trade:** Plumbing · **Address:** 73 Cranberry Hwy, Sagamore, MA 02561, USA · **Phone:** (508) 317-5525 · **Website:** http://www.capecodmasterplumbers.com/ · **Languages:** English

**Rating: 4.7/5** (high confidence) — from 139 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
99% of sentiment-scored reviews read net-positive. Last 6 months: 19 reviews, 0 negative.

## The honest read

Cape Cod Master Plumbers, Inc. is a Sagamore-based plumbing company with an active Massachusetts plumber license verified by the state and an A+ grade with the Better Business Bureau. Its Google page shows a 4.9-star average across 194 ratings.

Recent reviews describe a team built around a handful of named techs — Mike, Steve, Chris — who show up on time, diagnose the actual problem, and explain it before starting work. Several reviewers specifically note being told a repair wasn't needed rather than being upsold. Owner Tim personally handles bigger-job estimates: reviewers describe him coming out to quote installing gas piping for a fire pit, and detailing options before replacing a failing electric water heater with a tankless gas unit.

The work spans beyond routine repairs. In a 2025 review, one customer described Mike installing a Kohler ADA toilet, working through several complicated issues along the way. In a 2024 review, another described a dead well water filtration system fixed after Tim scheduled a look and quoted promptly, writing about finally being able to shower without the water turning orange. In another 2025 review, a customer described a mystery hot-water problem where Mike recreated the issue, diagnosed a broken internal flow valve, and sourced the replacement part.

The one negative in the written record, a 2023 review, described a five-day wait for a backed-up toilet as unacceptable — an isolated complaint against a much larger and more recent body of reviews describing same-day and next-day response.

For plumbing and heating work on the Cape — from a stuck valve to a full water heater swap — this is a licensed, well-reviewed operation with a deep bench of named techs and an owner who handles estimates personally on bigger jobs.

**Strengths:**
- Verified license — active Massachusetts plumbing registration
- BBB A+ accredited — strong standing
- No unnecessary upselling — reviewers cite honest scoping
- Handles complex jobs — ADA fixtures, filtration systems, gas piping

**Concerns:**
- One old complaint — a 2023 review described a 5-day wait

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- State registry verifies an active Massachusetts plumber license _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 3606-PL-C verified active”
- Better Business Bureau grade of A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/sagamore/profile/plumber/cape-cod-master-plumbers-inc-0021-558339) — “Better Business Bureau grade: A+”
- Google shows a 4.9-star rating from 194 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=4954068830100112910&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.9★ from 194 ratings”
- Installed a Kohler ADA toilet, working through several complicated issues _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWRFUybDBOMjgyVGxOR2FHSnBhbUpmWTBkUlExRRAB!2m1!1s0x0:0x44c0635a6af3c60e!3m1!1s2@1:CAIQACodChtycF9oOjVDU2l0N282TlNGaGJpamJfY0dRQ1E%7C%7C?hl=en) — “5★ Mike has been to our home 2X and just finished ba successful install of a Kohler ADA toilet. To do so, he solved a number of complicated …”
- Repaired a dead well water filtration system _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzbUpLY21nRRAB!2m1!1s0x0:0x44c0635a6af3c60e!3m1!1s2@1:CIHM0ogKEICAgID3mJKcmgE%7C%7C?hl=en) — “5★ Truly a great experience, from my first email..Tim made a date to take a look @ my dead well water filtration system
. Promptly provided …”
- Diagnosed and replaced a failed internal flow valve causing intermittent hot water _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxeVEyazFla2xKZEROcFJYVndlbEpuVWxWc1NHYxAB!2m1!1s0x0:0x44c0635a6af3c60e!3m1!1s2@1:CAIQACodChtycF9oOi1yQ2k1eklJdDNpRXVwelJnUlVsSGc%7C%7C?hl=en) — “5★ Hot water would randomly get cold and then hot again while the furnace worked as designed. Mike showed up and was able to recreate the si…”
- Installed gas piping for a new fire pit _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvMmRTME93EAE!2m1!1s0x0:0x44c0635a6af3c60e!3m1!1s2@1:CIHM0ogKEICAgMDo2dS0Ow%7C%7C?hl=en) — “5★ Tim (the owner) came out to give me an estimate on installing gas piping to our new fire pit. He got back to us quickly with a reasonable…”
- Installed an indirect water heater running off the existing boiler _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214WlN5MDNYMFpJUzJNdGJWOHdlWFpaTkRCa09WRRAB!2m1!1s0x0:0x44c0635a6af3c60e!3m1!1s2@1:CAIQACodChtycF9oOmxZSy03X0ZIS2MtbV8weXZZNDBkOVE%7C%7C?hl=en) — “5★ I had to have my water heater replaced.  I replaced an old natural gas fired water heater with an indirect heater that works off my exist…”
- A 2023 review described a five-day wait for a backed-up toilet _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4NnB1MHd3RRAB!2m1!1s0x0:0x44c0635a6af3c60e!3m1!1s2@1:CIHM0ogKEICAgICx6pu0wwE%7C%7C?hl=en) — “1★ 5 day wait for a backed up toilet is unacceptable.”
- Specializes in Plumbing _(confidence: high)_
  - [Google](https://maps.google.com/?cid=4954068830100112910&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.9★ from 194 ratings”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 3606-PL-C verified active”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoanF2eDZ3RRAB!2m1!1s0x0:0x44c0635a6af3c60e!3m1!1s2@1:CIHM0ogKEICAgIDhjqvx6wE%7C%7C?hl=en) — “5★ Thanks Mike  for a great job providing maintenance on our boiler.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xWlgxVnBObU5hYW5kTFdIZDNZVXBrWnpaVFZrRRAB!2m1!1s0x0:0x44c0635a6af3c60e!3m1!1s2@1:CAIQACodChtycF9oOm1ZX1VpNmNaandLWHd3YUpkZzZTVkE%7C%7C?hl=en) — “5★ Steve showed up right on schedule. Quickly assessed and took care of the problem with my heating system, gave tips on things I can do mys…”

## License

Status: **active** (#3606-PL-C, plumber) — verified against the official MA state registry on 2026-07-02, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Master%20Plumbers%2C%20Inc.&query_place_id=ChIJKxUAR4XM5IkRDsbzalpjwEQ): 4.9★ from 197 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Master%20Plumbers%2C%20Inc.&query_place_id=ChIJKxUAR4XM5IkRDsbzalpjwEQ): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/sagamore/profile/plumber/cape-cod-master-plumbers-inc-0021-558339): Listed on this source
- [Official Website](http://www.capecodmasterplumbers.com): Self-reported profile and service details
- [Exa](https://reviews.birdeye.com/cape-cod-master-plumbers-inc-167046639060775): 6 web mentions across the open web (each linked to its source)
- [Exa](https://capecodmasterplumbers.com/): 0 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Cape Cod Master Plumbers. Professional. Good prices. They do lots of work in this area.” — whodoyou.com (2015-03-24) — https://www.whodoyou.com/biz/1101962/cape-cod-master-plumbers-inc-sandwich-ma

## Recent reviews

- **5/5 · Google Reviews · Kim Longley · 2026-07-01**: Was able to get an appointment right away...technician arrived on time...job was done quickly and technician friendly, knowledgeable and courteous.
- **5/5 · Google Reviews · Christine Lazorchak · 2026-06-30**: I have used the Falmouth location with confidence for many years. They are responsive, reliable and have reasonable and fair pricing. A recent misunderstanding was resolved to my satisfaction quickly and politely. I highly recommend them.
- **5/5 · Google Reviews · Nora Sanders · 2026-06-20**: Very friendly and experienced - we appreciate how we are able to work with the same plumber year after year, and it’s always easy to schedule.
- **5/5 · Google Reviews · Elizabeth McDevitt · 2026-06-15**: Cape Cod Master Plumbers are very responsive and go above and beyond to solve difficult problems. I recommend them very enthusiastically.
- **5/5 · Google Reviews · John Dennehy · 2026-05-30**: Professional and friendly service. Highly recommended.
- **5/5 · Google Reviews · David MACA · 2026-05-27**: Mike didn’t have the easiest job today, but he still got it done.
Thanks Dude(s).
- **5/5 · Google Reviews · Brent Harwood · 2026-05-22**: Adrianne in the office was great to deal with and the plumber, Mike, did a great job and explained what the issues were and how he was addressing them. Some parts needed to be ordered and Adrianne proactively called me to set up a follow-up appointment, which I appreciated.
- **5/5 · Google Reviews · Barbara Gildea · 2026-05-15**: Prompt reply to every inquiry, service scheduled in a reasonable time frame, absolutely reliable, and full of fabulous humans. Highly recommend!

Editing in 2026 to add: yet another fabulous service from Mike. Great guy, great company, great service!
- **5/5 · Google Reviews · Darrin Mitchell · 2026-05-06**: Tim's entire crew are top notch professionals! From the initial call setting up an appointment appraisal, through more several communications to get exactly what I needed, to the final handshake goodbye after job was completed. They made me feel  like I was one of their friends and neighbors and und…
- **5/5 · Google Reviews · Joseph Palladino · 2026-04-13**: Thanks Mike  for a great job providing maintenance on our boiler.

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Data freshness: last scanned 2026-07-02T03:54:49.968Z.
Cite as: Cape Cod Master Plumbers, Inc. — Tavlee (https://tavlee.com/contractor/cape-cod-master-plumbers-inc-sagamore)
Source: https://tavlee.com/contractor/cape-cod-master-plumbers-inc-sagamore