# Cape Cod Retractable, Inc.

**Trade:** Windows / Siding / Gutters · **Address:** 9 Jonathan Bourne Dr #2, Pocasset, MA 02559 · **Phone:** (508) 539-3307 · **Website:** https://screensnshutters.com/ · **Languages:** English

**Rating: 4.3/5** (medium confidence) — from 30 reviews across 7 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Cape Cod Retractable, Inc. is a Pocasset, Massachusetts business that installs, services, and repairs retractable and fixed-frame awnings, retractable screens, and hurricane shutters for homes and businesses on the Cape.

Homeowners who have actually hired the company describe a business that answers quickly and shows up when it says it will. Reviewers from 2021 through 2024 describe getting a call back the same day or next day and a technician on-site shortly after — one homeowner whose awning motor needed replacing said the crew was "prompt, professional and clean", another said the company "returned my email, came to the house the next day" after other Cape companies didn't respond, and a third said calls were returned within 24 hours before a part was ordered and installed.

The written record over the same stretch is consistent on the quality of the actual installs: a two-person crew replacing a 20-year-old awning worked "with skill and attention to detail" and finished quickly, and another reviewer called the finished work "good quality awning and excellent installation". Several reviews across 2014, 2020, 2022 and 2023 name the same principal by first name as the point of contact for sales calls, site visits and follow-through, suggesting continuity of ownership across at least a decade. One reviewer who weighed price against service specifically called the company "trustworthy" and said they were "worth every penny".

Across platforms the business is very well reviewed: Google shows 4.6 stars from 9 reviews, and Angi and HomeAdvisor each show 5.0 from 23 reviews — though those two figures reflect the same underlying 23 reviews rather than 46 independent ones, since the two platforms mirror each other's content. The Better Business Bureau lists an A+ rating, though the business has not sought BBB accreditation. No negative review, complaint, or government action appears anywhere in the record reviewed.

Anyone considering this company for an awning, screen, or shutter project on Cape Cod should feel reassured by a long, clean, and consistently positive track record — worth confirming directly is current scheduling and lead times, since the reviews don't speak to today's calendar.

**Strengths:**
- Fast callbacks — reviewers describe same-day or next-day responses and visits
- Careful installation work — reviewers praise attention to detail on awning jobs
- Same principal across years — reviews from 2014 to 2023 name the same contact
- Clean multi-year record — no negative reviews found across seven review platforms
- Fair value praised — a reviewer called pricing worth every penny for the service

**Where sources disagree:**
- Angi and HomeAdvisor show byte-identical 23-review sets (a known cross-platform mirror), so the two 5.0 ratings reflect one underlying set of reviews, not two independent ones
- BBB shows an A+ letter grade while the same profile explicitly states the business is NOT BBB Accredited — the grade and the accreditation status are separate facts, not a contradiction, and both are stated here
- Porch's 4.7-star figure is stated as 'based on 14 online reviews,' consistent with Porch's known pattern of restating ratings aggregated from other platforms rather than hosting independent reviews of its own

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Installs, services and repairs retractable and fixed-frame awnings, retractable screens, and hurricane shutters _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/pocasset/profile/shutters/cape-cod-retractable-screens-n-shutters-0021-101418) — “Services offered (Better Business Bureau): Hurricane Shutters, Retractable Screens, Outdoor Living Structures, Window Film, Solar Window Sys…”
- Better Business Bureau lists an A+ rating for the business, though it has not sought BBB accreditation _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/pocasset/profile/shutters/cape-cod-retractable-screens-n-shutters-0021-101418) — “Better Business Bureau grade: A+”
- Google Business Profile shows a 4.6-star rating from 9 reviews _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Retractable%2C%20Inc.&query_place_id=ChIJI_-JsU3S5IkRnxZQBrhE94s) — “Google: 4.6★ from 9 ratings”
- Multiple reviewers from 2021-2024 describe fast, same-day or next-day responses to inquiries and site visits _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkbnBIUHlRRRAB!2m1!1s0x0:0x8bf744b80650169f!3m1!1s2@1:CIHM0ogKEICAgIDdnpHPyQE%7C%7C?hl=en) — “5★ We can't say enough about Cape Cod Retractable Inc.  We have an older deck awning that came loose from the house.  After a number of phon…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.CapeCodRetractable.73721588.html) — “5★ They contacted me the same day I emailed. They arrived to measure and show samples and then the awning was installed the following week. …”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.CapeCodRetractable.73721588.html) — “5★ I called them and they returned the call within 24 hours. Showed up the day they called to access the problem. Ordered the part and retur…”
- Reviewers repeatedly praise careful, detail-oriented installation work on awnings and screens _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwcHB1M0lnEAE!2m1!1s0x0:0x8bf744b80650169f!3m1!1s2@1:CIHM0ogKEICAgICpppu3Ig%7C%7C?hl=en) — “5★ Just 9 days after signing an agreement to replace my 20 year old Awning with Steven, his 2 men arrived with the new one. Joe and Willie w…”
  - [Angi](https://www.angi.com/companylist/us/ma/pocasset/cape-cod-retractable-inc-reviews-1.htm) — “5★ Good quality awning and excellent installation. Responded quickly to my request and on time when appointment made-both for sales call and…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.CapeCodRetractable.73721588.html) — “5★ The company replaced the motor on my retractable awning. They were prompt, professional and clean! CCR is now my go to company for all my…”
- The same principal is named favorably by first name in reviews spanning 2014 to 2023 _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyeXJEUHJnRRAB!2m1!1s0x0:0x8bf744b80650169f!3m1!1s2@1:CIHM0ogKEICAgID2yrDPrgE%7C%7C?hl=en) — “5★ We have had a very positive experience with Cape Cod Retractable.  Steve is great to work with as his knowledge of awnings is deep. He pr…”
  - [Angi](https://www.angi.com/companylist/us/ma/pocasset/cape-cod-retractable-inc-reviews-1.htm) — “5★ Steve is a dedicated business man who cares for his customers. He is very experienced in this field He responded immediately to our needs”
  - [Angi](https://www.angi.com/companylist/us/ma/pocasset/cape-cod-retractable-inc-reviews-1.htm) — “5★ Steve and his team demonstrated great technical skills to great customer service skills. Steve is a professional that you can rely on for…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.CapeCodRetractable.73721588.html) — “5★ A pleasure to deal with. Steve ( salesman) was at my door a 1/2 hour after his first phone call.. Reliable Cape Cod firm that knows power…”
  - [Porch](https://pro.porch.com/pocasset-ma/door-contractors/cape-cod-retractable-inc/pp) — “5★ We have reaped the benefits of the work of Cape Cod Retractable ScreensNShutters, enjoying the shade provided by their work. Our neighbor…”
- A reviewer who weighed price against service called the company trustworthy and worth the cost _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.CapeCodRetractable.73721588.html) — “5★ Of course i always want tp pay less BUT I think the price came with great customer service and expert service. They are the kind of peopl…”
- 30 reviews on file across seven sources from 2014-2026 are overwhelmingly positive with no negative review found in the packet _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Retractable%2C%20Inc.&query_place_id=ChIJI_-JsU3S5IkRnxZQBrhE94s) — “Google: 4.6★ from 9 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/pocasset/cape-cod-retractable-inc-reviews-1.htm) — “Angi: 5.0★ from 23 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.CapeCodRetractable.73721588.html) — “HomeAdvisor: 5.0★ from 23 ratings”
  - [Porch](https://pro.porch.com/pocasset-ma/door-contractors/cape-cod-retractable-inc/pp) — “Porch: 4.7★ from 14 ratings”
- Specializes in Windows / Siding / Gutters _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/pocasset/profile/shutters/cape-cod-retractable-screens-n-shutters-0021-101418) — “Services offered (Better Business Bureau): Hurricane Shutters, Retractable Screens, Outdoor Living Structures, Window Film, Solar Window Sys…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Retractable%2C%20Inc.&query_place_id=ChIJI_-JsU3S5IkRnxZQBrhE94s): 4.6★ from 9 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Retractable%2C%20Inc.&query_place_id=ChIJI_-JsU3S5IkRnxZQBrhE94s): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/pocasset/profile/shutters/cape-cod-retractable-screens-n-shutters-0021-101418): Listed on this source
- [Official Website](https://screensnshutters.com): Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/pocasset/cape-cod-retractable-inc-reviews-1.htm): 5.0★ from 23 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.CapeCodRetractable.73721588.html): 5.0★ from 23 ratings
- [Porch](https://pro.porch.com/pocasset-ma/door-contractors/cape-cod-retractable-inc/pp): 4.7★ from 14 ratings

## Recent reviews

- **5/5 · Google Reviews · Nancy · 2026-07-23**: Excellent service
- **5/5 · Google Reviews · Deb Gomez · 2024-02-24**: We can't say enough about Cape Cod Retractable Inc.  We have an older deck awning that came loose from the house.  After a number of phone calls to other companies here on the Cape, this is the only company that returned my email, came to the house the next day to take a look at the awning.  Was tol…
- **5/5 · Angi · Ted P. · 2024-01-01**: The company replaced the motor on my retractable awning. They were prompt, professional and clean! CCR is now my go to company for all my awning's needs!
- **5/5 · Angi · Joe W. · 2023-11-01**: Great people to work with!! Quality job!! Thank you
- **5/5 · Angi · Audrey G. · 2023-10-01**: very good to work with
- **5/5 · HomeAdvisor · Rachael V. · 2023-10-01**: Of course i always want tp pay less BUT I think the price came with great customer service and expert service. They are the kind of people i would hire foe everything if they did everything…. Trustworthy and they are worth every penny. They did it right!
- **5/5 · Google Reviews · Bobby Devaughan · 2023-08-02**: Just 9 days after signing an agreement to replace my 20 year old Awning with Steven, his 2 men arrived with the new one. Joe and Willie went right to work, this was not their first time on the job. Both worked good with each other and with skill and attention to detail, they finished the work in min…
- **5/5 · HomeAdvisor · Denise W. · 2023-03-01**: Steve is a dedicated business man who cares for his customers. He is very experienced in this field He responded immediately to our needs
- **4.5/5 · Angi · Robert B. · 2022-07-01**: Prompt on time, Responded quickly to my inquiry
- **5/5 · HomeAdvisor · Debbie S. · 2022-07-01**: They contacted me the same day I emailed. They arrived to measure and show samples and then the awning was installed the following week. Perfect!

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Data freshness: last scanned 2026-08-23T03:32:00.457Z.
Cite as: Cape Cod Retractable, Inc. — Tavlee (https://tavlee.com/contractor/cape-cod-retractable-inc-pocasset)
Source: https://tavlee.com/contractor/cape-cod-retractable-inc-pocasset