# Cape Cod Septic Services

**Trade:** Plumbing · **Address:** 350 Main St, West Yarmouth, MA 02673 · **Phone:** (508) 775-2825 · **Website:** https://www.capecodsepticservices.com/location/cape-cod-septic-services-west-yarmouth/?utm_source=google&utm_medium=organic&utm_campaign=gbp-listing&utm_content=west-yarmouth-office · **Languages:** English

**Rating: 3.2/5** (medium confidence) — from 16 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
63% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 2 negative.

## The honest read

Cape Cod Septic Services is a septic-only contractor working out of 350 Main Street in West Yarmouth with a second yard at 100 Echo Road in Mashpee. The company describes itself as family-owned and says septic work is all it does — pumping, installs and repairs, Title V inspections and drain cleaning — for homeowners and commercial customers across the Cape.

It was incorporated in April 2015 and its president of record is Christopher Maki. The Better Business Bureau grades it A+, though the company is not BBB accredited, and Google shows a 4.2 average across 37 ratings.

What customers praise is consistent and specific, and much of it is about the same two people. Homeowners repeatedly name Amy in the office for picking up the phone and following through, and Hayden on the truck for finding buried tanks and working tight driveways. A homeowner in May 2026 with water pooling in the yard had someone out within hours, had roots cleared from a clogged line, and called the charge extremely reasonable. Pricing comes up often in their favour: a Chatham cottage-colony owner in October 2025 priced two tanks with three other firms and found this company several hundred dollars cheaper, and a 2023 customer who needed a distribution box replaced ahead of a house sale said the job came in thousands below a competitor's quote and was finished on schedule.

The other half of the record is about follow-through, and it recurs across several years. One homeowner said the company did not finish the job and never answered calls, messages or email. Another, in June 2022, said crews never returned after November to grade and seed the yard or re-hang wires their machinery had pulled off the house, despite having been paid. A 2022 customer said three attempts to locate a septic cover instead punctured an irrigation main line in several places, and that the company declined to cover the repair. In May 2026 a caller reported four calls with no call-back and said the advertised round-the-clock availability did not hold that day.

Two more recent complaints are about conduct rather than workmanship — a May 2025 customer described a hostile visit that ended with the technician leaving without pumping, and a July 2026 driver was reported for aggressive driving in a branded truck.

This is a reasonable call for a routine pump-out, where the speed and pricing reports are strongest and most recent. For an install, a repair or anything with a second visit attached, get the scope, the return date and the restoration work in writing before you pay, and confirm what the emergency line actually covers.

**Strengths:**
- Urgent pump-outs — same-day and two-hour arrivals reported repeatedly
- Competitive pricing — customers found them cheaper than three rival quotes
- Named staff — Amy and Hayden praised by name across several years
- Customer education — technicians explain the system, not just pump it
- Difficult access — reviewers cite tanks found and tight driveways handled

**Concerns:**
- Finishing the job — several customers report crews never returning
- Returning calls — one caller logged four calls with no call-back
- Site restoration — grading, seeding and wire re-hanging left undone
- Damage disputes — a punctured irrigation line the company declined to repair
- Emergency availability — a 2026 caller said 24/7 did not hold

**Where sources disagree:**
- One Google review carries a 5-star rating but its text is a complaint that the job was not finished and the owner never responded, so the 4.2 platform average is inflated by at least one negative account.
- The site's own structured data describes the company as 'a new company that possesses all the attributes of a company that has been around for a 100 years', so the 100-year phrasing on the About page is a comparison, not a tenure claim; BBB records the business as started in April 2015.
- The company advertises 24/7 emergency response, while a May 2026 reviewer reported four unanswered calls and said that availability was not accurate that day.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Cape Cod Septic Services Inc. is a corporation started in April 2015, based at 350 Main St in West Yarmouth with a second location at 100 Echo Rd in Mashpee; its principal contact of record is Christopher Maki, President. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/w-yarmouth/profile/septic-tank-cleaning/cape-cod-septic-services-inc-0021-185706) — “BBB profile for Cape Cod Septic Services Inc., 350 Main St, W Yarmouth MA (second location 100 Echo Rd, Mashpee), a septic tank cleaning cor…”
- The company describes itself as family-owned and says septic work is its sole focus, covering pumping, installs and repairs, Title V inspections and drain cleaning. _(confidence: medium)_
  - [Official Website](https://www.capecodsepticservices.com) — “A septic-only contractor with offices in West Yarmouth and Mashpee that pumps, installs, repairs and Title V inspects septic systems for res…”
  - [Official Website](https://www.capecodsepticservices.com) — “Ownership (self-reported): Family-owned business”
  - [Official Website](https://www.capecodsepticservices.com) — “Stated ownership (self-reported): Family-owned”
- The Better Business Bureau grades the company A+, and its BBB business category is septic tank cleaning. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/w-yarmouth/profile/septic-tank-cleaning/cape-cod-septic-services-inc-0021-185706) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/w-yarmouth/profile/septic-tank-cleaning/cape-cod-septic-services-inc-0021-185706) — “Services offered (Better Business Bureau): Septic Tank Cleaning”
- Google shows a 4.2 star average across 37 ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Septic%20Services&query_place_id=ChIJWazo5Zsw-4kR6w-AU3gs6RU) — “Google: 4.2★ from 37 ratings”
- The company states it serves Cape Cod towns including Yarmouth, Mashpee, Hyannis, Sandwich, Dennis, Harwich, Chatham, Orleans, Falmouth and Eastham, plus Wareham, Carver and Plymouth. _(confidence: medium)_
  - [Official Website](https://www.capecodsepticservices.com) — “Stated service area (self-reported): Yarmouth, West Yarmouth, Mashpee, Hyannis, Sandwich, Dennis, Harwich, Chatham, Orleans, Falmouth, Easth…”
- Reviewers repeatedly report fast response on urgent pump-outs: a May 2026 customer had a technician out within hours of calling, a 2024 reviewer said they needed a pump-out ASAP and the company delivered, and a 2022 customer with a backed-up system said a truck arrived within two hours. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNNFNraFRSekJ5Y2swNVZGWlBhekpqYldKZlMxRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOlM4SkhTRzByck05VFZPazJjbWJfS1E%7C%7C?hl=en) — “5★ I reached out to Cape Cod septic for water accumulating in my backyard.  I have never had septic before and don’t know a lot about About …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuanNUcGVBEAE!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDnjsTpeA%7C%7C?hl=en) — “5★ Quick response, friendly and professional.  We needed a pump out ASAP and they delivered!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1Nk5DYV93RRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDu6NCa_wE%7C%7C?hl=en) — “5★ We had a backed up septic system and needed someone to pump it ASAP. Cape Cod Septic Service came within 2 hours!
The service guy was kno…”
- Pricing draws specific praise. A Chatham cottage-colony owner in October 2025 compared quotes from three other firms for two tanks and found this company several hundred dollars cheaper, and a 2023 customer replacing a distribution box before a house sale said the work came in thousands below a competitor's quote. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210dVMwZ3Raa05LY2tNeFdtbHRhRmRHV0Y4MlVsRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOmtuS0gtZkNKckMxWmltaFdGWF82UlE%7C%7C?hl=en) — “5★ Needed to have my two tanks (2000 gal & 1500 gal) at my cottage colony in S Chatham pumped. Had previously used RB Our for years but they…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaeXI3MzlnRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDZyr739gE%7C%7C?hl=en) — “5★ I can't say enough good things about Cape Cod septic. We had a difficult situation and an extremely tight time frame to get the distribut…”
- Named staff get credit by name across several years: Amy in the office for answering the phone and following through, and Hayden on the truck for locating tanks and working tight access. _(confidence: high)_
  - [Nextdoor](https://nextdoor.com/p/4hq3gCBpfqkm) — “Nextdoor (South Chatham, MA) — Hayden showed up yesterday around 11am which was earlier than the 12-3pm window that was given. I had located…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNNFNraFRSekJ5Y2swNVZGWlBhekpqYldKZlMxRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOlM4SkhTRzByck05VFZPazJjbWJfS1E%7C%7C?hl=en) — “5★ I reached out to Cape Cod septic for water accumulating in my backyard.  I have never had septic before and don’t know a lot about About …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6ejUtLUpnEAE!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDzz5--Jg%7C%7C?hl=en) — “5★ Great Overall experience with my septic pump in Orleans & fairly priced too.  Thank you Amy for your communication throughout the schedul…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaeXI3MzlnRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDZyr739gE%7C%7C?hl=en) — “5★ I can't say enough good things about Cape Cod septic. We had a difficult situation and an extremely tight time frame to get the distribut…”
- Reviewers describe technicians explaining the system rather than just pumping it, including one May 2026 customer new to septic who was walked through the components and what problems to watch for. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNNFNraFRSekJ5Y2swNVZGWlBhekpqYldKZlMxRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOlM4SkhTRzByck05VFZPazJjbWJfS1E%7C%7C?hl=en) — “5★ I reached out to Cape Cod septic for water accumulating in my backyard.  I have never had septic before and don’t know a lot about About …”
- On larger work, a 2023 customer said the crew kept adjusting, repairing and redesigning when a small job turned up multiple problems in the line from the house to the tank, and provided updates as it went. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKN3Nyd25BRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDJ7srwnAE%7C%7C?hl=en) — “5★ We had a great experience with Cape Cod Septic Service!  Chris was professional, polite and fair, and continued to provide updates on our…”
- Several customers report the company not returning to finish. One said the job was left unfinished and calls, messages and email to the owner went unanswered, and a June 2022 customer said crews never came back after November to grade and seed or re-hang wires their machinery had knocked off the house, despite having been paid. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURockxTd2JnEAE!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDhrLSwbg%7C%7C?hl=en) — “5★ I would not recommend this company they did not finish the job even though i called left messages and emailed the owner i have never gott…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPaE5HaklBEAE!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDOhNGjIA%7C%7C?hl=en) — “1★ Very Very Dissatisfied with this Company😡!!!!.  Had septic done in November. They said they would come back after ground thawed in the b…”
- A 2022 customer said three attempts to locate a septic cover instead punctured an irrigation main line in multiple places, and that the company refused to cover the repair. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1cl95YWNBEAE!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDur_yacA%7C%7C?hl=en) — “1★ I have been a home owner for 50 years and have had my septic tank pumped at various houses and never had a problem until I hired Cape Cod…”
- A May 2026 caller reported four calls with no call-back and said the advertised round-the-clock availability did not hold that day. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kWGVWcHBPVzlLVG1NMlpIRnpZVEZSV1ZKSVpIYxAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOndXeVppOW9KTmM2ZHFzYTFRWVJIZHc%7C%7C?hl=en) — “1★ Called 4 times. No call back. I can be the odd 1 star but 24x7 is not accurate today.”
- Two complaints concern conduct rather than workmanship: a May 2025 customer described a hostile visit that ended with the technician leaving without pumping, and a July 2026 report described aggressive driving by a driver in a company-branded truck. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pobFlrVm5TMnBSV0daRFMzQjVaazFaVEc4dFozYxAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOjhlYkVnS2pRWGZDS3B5Zk1ZTG8tZ3c%7C%7C?hl=en) — “1★ This goes to the driver this morning who plowed through a 4 way intersection refusing to yield right away to the other 3 drivers and then…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMRFV4WkxXeDZMMEh3EAE!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKELDUxZLWx6L0Hw%7C%7C?hl=en) — “1★ Terrible. The truck guy was hostile. I had to correct him, that my name was not "Dude". He said the cover was two feet deep it was 14" an…”
- One customer who called the work an emergency job said the price was a lot more than expected and used up their budget, while still rating the crew five stars. _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaVmIyNTJSbTVPTkdVeWRFNUJhRWw2YlZsQ05GRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOlZVb252Rm5ONGUydE5BaEl6bVlCNFE%7C%7C?hl=en) — “5★ I am giving 5 stars for the employees with whom I worked with! Incredibly friendly, knowledgeable and understood
urgency!!
This was an em…”
- Residential and commercial septic tank pumping is the core of the business and the work most reviewers hired them for. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/w-yarmouth/profile/septic-tank-cleaning/cape-cod-septic-services-inc-0021-185706) — “Services offered (Better Business Bureau): Septic Tank Cleaning”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210dVMwZ3Raa05LY2tNeFdtbHRhRmRHV0Y4MlVsRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOmtuS0gtZkNKckMxWmltaFdGWF82UlE%7C%7C?hl=en) — “5★ Needed to have my two tanks (2000 gal & 1500 gal) at my cottage colony in S Chatham pumped. Had previously used RB Our for years but they…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1Nk5DYV93RRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDu6NCa_wE%7C%7C?hl=en) — “5★ We had a backed up septic system and needed someone to pump it ASAP. Cape Cod Septic Service came within 2 hours!
The service guy was kno…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyd2UzVGdnRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIC2we3TggE%7C%7C?hl=en) — “5★ Simply the best. Great service, always on time, and they do a thorough job cleaning out the septic tank. Highly reccomended.”
- The company also performs septic repairs and component replacement, including a distribution box replacement and a rebuilt line from house to tank. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaeXI3MzlnRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDZyr739gE%7C%7C?hl=en) — “5★ I can't say enough good things about Cape Cod septic. We had a difficult situation and an extremely tight time frame to get the distribut…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKN3Nyd25BRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDJ7srwnAE%7C%7C?hl=en) — “5★ We had a great experience with Cape Cod Septic Service!  Chris was professional, polite and fair, and continued to provide updates on our…”
- The company states it performs Title V inspections and drain cleaning. _(confidence: medium)_
  - [Official Website](https://www.capecodsepticservices.com) — “A septic-only contractor with offices in West Yarmouth and Mashpee that pumps, installs, repairs and Title V inspects septic systems for res…”
- The read balances a deep, specific vein of praise for fast, fairly priced pumping against a recurring, multi-year pattern of unfinished work and unanswered calls, with two of the three most recent reviews negative. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kWGVWcHBPVzlLVG1NMlpIRnpZVEZSV1ZKSVpIYxAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOndXeVppOW9KTmM2ZHFzYTFRWVJIZHc%7C%7C?hl=en) — “1★ Called 4 times. No call back. I can be the odd 1 star but 24x7 is not accurate today.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNNFNraFRSekJ5Y2swNVZGWlBhekpqYldKZlMxRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOlM4SkhTRzByck05VFZPazJjbWJfS1E%7C%7C?hl=en) — “5★ I reached out to Cape Cod septic for water accumulating in my backyard.  I have never had septic before and don’t know a lot about About …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210dVMwZ3Raa05LY2tNeFdtbHRhRmRHV0Y4MlVsRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOmtuS0gtZkNKckMxWmltaFdGWF82UlE%7C%7C?hl=en) — “5★ Needed to have my two tanks (2000 gal & 1500 gal) at my cottage colony in S Chatham pumped. Had previously used RB Our for years but they…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURockxTd2JnEAE!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDhrLSwbg%7C%7C?hl=en) — “5★ I would not recommend this company they did not finish the job even though i called left messages and emailed the owner i have never gott…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPaE5HaklBEAE!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDOhNGjIA%7C%7C?hl=en) — “1★ Very Very Dissatisfied with this Company😡!!!!.  Had septic done in November. They said they would come back after ground thawed in the b…”
- Specializes in Demolition & Excavation _(confidence: high)_
  - [Official Website](https://www.capecodsepticservices.com) — “A septic-only contractor with offices in West Yarmouth and Mashpee that pumps, installs, repairs and Title V inspects septic systems for res…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/w-yarmouth/profile/septic-tank-cleaning/cape-cod-septic-services-inc-0021-185706) — “Services offered (Better Business Bureau): Septic Tank Cleaning”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaeXI3MzlnRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDZyr739gE%7C%7C?hl=en) — “5★ I can't say enough good things about Cape Cod septic. We had a difficult situation and an extremely tight time frame to get the distribut…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKN3Nyd25BRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CIHM0ogKEICAgIDJ7srwnAE%7C%7C?hl=en) — “5★ We had a great experience with Cape Cod Septic Service!  Chris was professional, polite and fair, and continued to provide updates on our…”
- Also offers Plumbing _(confidence: medium)_
  - [Official Website](https://www.capecodsepticservices.com) — “A septic-only contractor with offices in West Yarmouth and Mashpee that pumps, installs, repairs and Title V inspects septic systems for res…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNNFNraFRSekJ5Y2swNVZGWlBhekpqYldKZlMxRRAB!2m1!1s0x0:0x15e92c7853800feb!3m1!1s2@1:CAIQACodChtycF9oOlM4SkhTRzByck05VFZPazJjbWJfS1E%7C%7C?hl=en) — “5★ I reached out to Cape Cod septic for water accumulating in my backyard.  I have never had septic before and don’t know a lot about About …”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Septic%20Services&query_place_id=ChIJWazo5Zsw-4kR6w-AU3gs6RU): 4.2★ from 37 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Septic%20Services&query_place_id=ChIJWazo5Zsw-4kR6w-AU3gs6RU): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/w-yarmouth/profile/septic-tank-cleaning/cape-cod-septic-services-inc-0021-185706): Listed on this source
- [Official Website](https://www.capecodsepticservices.com): Self-reported profile and service details
- [Exa](https://www.capecodsepticservices.com/our-services/septic-tank-installation-repairs/): 0 web mentions across the open web (each linked to its source)
- [Exa](https://www.yarmouth.ma.us/Archive/ViewFile/Item/6525): 1 web mention across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Hayden showed up yesterday around 11am which was earlier than the 12-3pm window that was given. I had located one tank and he quickly found the other one. He was initially concerned about the tight cl…” — nextdoor.com (2026-04-05) — https://nextdoor.com/p/4hq3gCBpfqkm
- “Chris Maki, Cape Cod Septic Services, 350 Route 28, West Yarmouth” — yarmouth.ma.us — https://www.yarmouth.ma.us/Archive/ViewFile/Item/6525

## Recent reviews

- **1/5 · Google Reviews · Steven JD · 2026-07-09**: This goes to the driver this morning who plowed through a 4 way intersection refusing to yield right away to the other 3 drivers and then giving the finger out the window to us who were beeping our horns. Clearly didn't have the basic sense to realize his advertising is all over the truck. Nice guy …
- **1/5 · Google Reviews · joshua brimdyr · 2026-05-27**: Called 4 times. No call back. I can be the odd 1 star but 24x7 is not accurate today.
- **5/5 · Google Reviews · Colleen Collins · 2026-05-23**: I reached out to Cape Cod septic for water accumulating in my backyard.  I have never had septic before and don’t know a lot about About It.  I spoke with Amy who answered the phone, explained my problem to her and within hours I had somebody out to check it. Hayden arrived from Cape Cod septic Took…
- **5/5 · Google Reviews · Brenda Reardon · 2026-02-01**: I am giving 5 stars for the employees with whom I worked with! Incredibly friendly, knowledgeable and understood
urgency!!
This was an emergency situation for us so I understand the price, but still a lot more than we expected - used up the budget plus!
I will definitely be calling them year after y…
- **5/5 · Google Reviews · John Hallgren · 2025-10-15**: Needed to have my two tanks (2000 gal & 1500 gal) at my cottage colony in S Chatham pumped. Had previously used RB Our for years but they have spun that part of business off to another company. Checking prices, Our and JMB were both $600 & $450 respectively so $1,050 total. Called Daniel’s and they …
- **1/5 · Google Reviews · Stephen Walsh · 2025-05-28**: Terrible. The truck guy was hostile. I had to correct him, that my name was not "Dude". He said the cover was two feet deep it was 14" and that there were "roots" over the cover. There were two  roots that were at most 1/4" in diameter, hanging over the sides This stopped him.  He left in a huff. Wh…
- **5/5 · Google Reviews · David Volpe · 2024-10-05**: Quick response, friendly and professional.  We needed a pump out ASAP and they delivered!
- **5/5 · Google Reviews · John Mikullitz · 2024-06-13**: Great Overall experience with my septic pump in Orleans & fairly priced too.  Thank you Amy for your communication throughout the scheduling, and Hayden was very efficient with his work.  Thank you both.
- **5/5 · Google Reviews · Mark Mulkerrin · 2023-09-28**: I can't say enough good things about Cape Cod septic. We had a difficult situation and an extremely tight time frame to get the distribution box on our septic system replaced before the sale of the house. I reached out to a handful of companies, and had to leave voicemails for most, and didn't get c…
- **5/5 · Google Reviews · Palmer Egan · 2023-07-17**: We had a great experience with Cape Cod Septic Service!  Chris was professional, polite and fair, and continued to provide updates on our project as it went on.  Originally our project was small, however as we got into it, we found multiple problems with the pipeline from the house to the tank.  Thi…

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Data freshness: last scanned 2026-08-20T07:53:21.049Z.
Cite as: Cape Cod Septic Services — Tavlee (https://tavlee.com/contractor/cape-cod-septic-services-west-yarmouth)
Source: https://tavlee.com/contractor/cape-cod-septic-services-west-yarmouth