# Cape Cod Stoneworks

**Trade:** Masonry · **Phone:** (978) 505-3926 · **Website:** https://www.capecodstoneworks.com/ · **Languages:** English

**Rating: 3.2/5** (medium confidence) — from 18 reviews across 9 sources.
83% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Cape Cod Stoneworks is a masonry and hardscaping contractor based in Orleans, run by owner-operator and stone mason Tyler Hale (self-reported). The company's own site describes it as an exteriors business building patios, retaining walls, stone veneer, decks, driveways, walkways, fire pits, and stone or brick fireplaces and chimneys, and BBB lists the business as roughly 11 years in business as of its file.

Customers who hired Tyler for retaining walls, patios, and driveways consistently describe careful, high-quality craftsmanship. One customer whose 2025 retaining-wall project preserved existing landscaping without machine damage returned to hire Tyler again for a separate stoop project. A 2023 review describes a bluestone patio with cobblestone edging plus a retaining wall and fire pit, calling the crew the most skilled masonry team on the Cape, and a 2022 review calls the finished work "perfect, above expectations." On Angi, a 2019 reviewer needing a chimney and roof repair praises Tyler's next-day response and quick scheduling.

The record also includes real reliability complaints from more than one customer. A 2022 Google review says the finished work itself was good, but that leftover materials sat on the customer's lawn for six months despite four follow-up requests. More seriously, two 2024 reviews from the same customer (posted on Angi and mirrored on HomeAdvisor) describe a deck and garage addition contracted in mid-2022 with a 2023 completion target; the customer says the crew stopped showing up, a certified letter terminating the contract went unanswered and was returned undeliverable, and finishing the job with another contractor cost an extra $3,000.

Rating platforms diverge: Google shows 4.7 from 12 ratings and Houzz shows 5.0 from a single review, while Angi and HomeAdvisor both show 4.2 from 13 reviews — the same 13-review set republished on both sites, not two independent samples, and where the 1-star complaint appears. BBB lists the business as A+ but explicitly not accredited.

Worth asking about before booking: get a written project timeline and completion date in the contract, and confirm a plan for job-site material cleanup once the work wraps. For a well-defined masonry or hardscape installation — a patio, retaining wall, or driveway — the track record shows real skill and repeat business; for a larger, multi-month build like a deck or addition, the record shows at least one case where the schedule slipped badly and communication broke down.

**Strengths:**
- Retaining wall craftsmanship — praised for careful, damage-conscious work near existing landscaping
- Repeat customers — rehired for a second project after a retaining-wall job
- Detailed patio installs — bluestone patio, fire pit and retaining wall called Cape's most skilled crew
- Responsive estimates — next-day walkthrough and quick scheduling on a 2019 chimney repair

**Concerns:**
- Unfinished deck project — two reviews describe termination and $3,000 extra to complete elsewhere
- Post-project cleanup — a 2022 review reports leftover materials left 6 months despite follow-up
- Mirrored review platforms — Angi and HomeAdvisor show the identical 13-review set, not independent

**Where sources disagree:**
- BBB shows an A+ letter grade while stating plainly the business is NOT BBB Accredited — two separate facts
- Angi and HomeAdvisor publish byte-identical 13-review sets (same reviews, same 4.2-star rating, same star distribution) — one underlying pool, not two independent samples
- Platform ratings diverge sharply: Google 4.7/12 and Houzz 5.0/1 read strongly positive, while the Angi/HomeAdvisor mirror sits at 4.2/13 and is where the two 1-star complaints appear

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Careful retaining-wall work near existing landscaping led a customer to rehire Tyler for a second project _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kU2FYcGhZa055YUhsa01uUXpRUzEyVW5OQ2NtYxAB!2m1!1s0x0:0xf8697bdb6727cb0f!3m1!1s2@1:CAIQACodChtycF9oOndSaXphYkNyaHlkMnQzQS12UnNCcmc%7C%7C?hl=en) — “5★ Tyler and his team replaced two old, timber retaining walls outside my walk-out basement. We have a lot of landscaping, and Tyler agreed …”
- 2023 review praises a bluestone patio with cobblestone edging, retaining wall and fire pit as the most skilled masonry crew on the Cape _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCc3ZiWUt3EAE!2m1!1s0x0:0xf8697bdb6727cb0f!3m1!1s2@1:CIHM0ogKEICAgIDBsvbYKw%7C%7C?hl=en) — “5★ 10/10 AMAZING! Installed a bluestone patio with cobblestone edging, as well as a retaining wall and fire pit so we now have the perfect o…”
- Responsive on a 2019 chimney/roof repair estimate with next-day walkthrough and quick scheduling _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/orleans/cape-cod-stoneworks-reviews-1.htm) — “5★ I reached out to Cape Cod Stoneworks for an estimate for a major repair on my chimney and roof. Tyler responded immediately and was able …”
- 2022 review calls finished work perfect, above expectations, with a prompt, efficient, neat crew _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtNHFPU3ZBRRAB!2m1!1s0x0:0xf8697bdb6727cb0f!3m1!1s2@1:CIHM0ogKEICAgID-4qOSvAE%7C%7C?hl=en) — “5★ Work was perfect, above expectations. Tyler and his team were prompt, efficient and neat. Lovely products, thoughtful landscape/architect…”
- Two 2024 reviews from one customer describe an unfinished deck/garage addition, termination by certified letter, and $3,000 extra cost to complete elsewhere _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/orleans/cape-cod-stoneworks-reviews-1.htm) — “1★ To amend my previous review, I contracted with Cape COD Stoneworks on 7/12/22 after reviewing the plans with Tyler. The project had an es…”
  - [Angi](https://www.angi.com/companylist/us/ma/orleans/cape-cod-stoneworks-reviews-1.htm) — “1★ We hired Tyler and his company to add a deck and "bump out" addition to our garage. The work was supposed to be done in 2-3 months. We co…”
- 2022 review says finished work was good but leftover materials sat on the customer's lawn for 6 months despite repeated follow-up requests _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPdXJ2NGhnRRAB!2m1!1s0x0:0xf8697bdb6727cb0f!3m1!1s2@1:CIHM0ogKEICAgICOurv4hgE%7C%7C?hl=en) — “2★ The work they did was really good. The follow up on anything after is terrible. There is large pile of left over materials that had sat o…”
- BBB lists the business as A+ rated but explicitly not BBB Accredited, owner Tyler Hale, roughly 11 years in business as of the BBB file _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/hardscaping/cape-cod-stoneworks-0021-189788) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/hardscaping/cape-cod-stoneworks-0021-189788) — “BBB profile for Cape Cod Stoneworks (Orleans, MA), a non-accredited hardscaping business with an A+ BBB rating, owned by Tyler Hale, 11 year…”
- Website states the business is owner-operated by a local Cape Cod stone mason _(confidence: medium)_
  - [Official Website](https://www.capecodstoneworks.com) — “Ownership (self-reported): Owner-operated by a local Cape Cod stone mason”
- Google 4.7 stars (12 ratings); Angi and HomeAdvisor both 4.2 stars (13 reviews, the identical set republished on both sites); Houzz 5.0 stars (1 review) _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Stoneworks&query_place_id=ChIJYRqGrNVr-4kRD8snZ9t7afg) — “Google: 4.7★ from 12 ratings”
  - [Houzz](https://www.houzz.com/professionals/stone-pavers-and-concrete/cape-cod-stoneworks-pfvwus-pf~1134338762) — “Houzz: 5.0★ from 1 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/orleans/cape-cod-stoneworks-reviews-1.htm) — “Angi: 4.2★ from 13 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.TylerDHaleInc.64540946.html) — “HomeAdvisor: 4.2★ from 13 ratings”
- Retaining walls, patios, driveways, stone veneer, fireplaces and chimneys _(confidence: high)_
  - [Official Website](https://www.capecodstoneworks.com) — “A Cape Cod-based masonry and exteriors contractor building patios, retaining walls, stone veneer, decks, driveways, walkways, fire pits, and…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/hardscaping/cape-cod-stoneworks-0021-189788) — “Services offered (Better Business Bureau): Patios, Steps, Walkways, Driveways, Fireplaces”
  - [Houzz](https://www.houzz.com/professionals/stone-pavers-and-concrete/cape-cod-stoneworks-pfvwus-pf~1134338762) — “Services offered (Houzz): Patio Construction, Hardscaping, Retaining Wall Construction, Paver Installation, Stone Masonry, Outdoor Fireplace…”
- Specializes in Masonry _(confidence: high)_
  - [Official Website](https://www.capecodstoneworks.com) — “A Cape Cod-based masonry and exteriors contractor building patios, retaining walls, stone veneer, decks, driveways, walkways, fire pits, and…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/hardscaping/cape-cod-stoneworks-0021-189788) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/hardscaping/cape-cod-stoneworks-0021-189788) — “Services offered (Better Business Bureau): Patios, Steps, Walkways, Driveways, Fireplaces”
  - [Houzz](https://www.houzz.com/professionals/stone-pavers-and-concrete/cape-cod-stoneworks-pfvwus-pf~1134338762) — “Services offered (Houzz): Patio Construction, Hardscaping, Retaining Wall Construction, Paver Installation, Stone Masonry, Outdoor Fireplace…”
  - [Angi](https://www.angi.com/companylist/us/ma/orleans/cape-cod-stoneworks-reviews-1.htm) — “Services offered (Angi): Brick, Stone or Block Wall - Install, Brick, Stone or Block Wall - Repair”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.TylerDHaleInc.64540946.html) — “Services offered (HomeAdvisor): Brick, Stone or Block Wall - Install, Brick, Stone or Block Wall - Repair”
- Also offers Landscaping _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtNHFPU3ZBRRAB!2m1!1s0x0:0xf8697bdb6727cb0f!3m1!1s2@1:CIHM0ogKEICAgID-4qOSvAE%7C%7C?hl=en) — “5★ Work was perfect, above expectations. Tyler and his team were prompt, efficient and neat. Lovely products, thoughtful landscape/architect…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Stoneworks&query_place_id=ChIJYRqGrNVr-4kRD8snZ9t7afg): 4.7★ from 12 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Cape%20Cod%20Stoneworks&query_place_id=ChIJYRqGrNVr-4kRD8snZ9t7afg): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/hardscaping/cape-cod-stoneworks-0021-189788): Listed on this source
- [Yelp](https://www.yelp.com/biz/cape-cod-stoneworks-orleans): Listed on this source
- [Official Website](https://www.capecodstoneworks.com): Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/stone-pavers-and-concrete/cape-cod-stoneworks-pfvwus-pf~1134338762): 5.0★ from 1 ratings
- [Angi](https://www.angi.com/companylist/us/ma/orleans/cape-cod-stoneworks-reviews-1.htm): 4.2★ from 13 ratings
- [Exa](https://www.capecodstoneworks.com/): 0 web mentions across the open web (each linked to its source)
- [HomeAdvisor](https://www.homeadvisor.com/rated.TylerDHaleInc.64540946.html): 4.2★ from 13 ratings

## Recent reviews

- **5/5 · Google Reviews · Joshua Hassol · 2025-06-24**: Tyler and his team replaced two old, timber retaining walls outside my walk-out basement. We have a lot of landscaping, and Tyler agreed to do the job without bringing in a Bobcat or other machinery that could cause damage, even though the manual approach made the job harder.

The quality of the wor…
- **1/5 · Angi · Ernest C. · 2024-03-01**: To amend my previous review, I contracted with Cape COD Stoneworks on 7/12/22 after reviewing the plans with Tyler. The project had an estimated completion date of 9/10/23. I sent a number of requests for updates when the contractors didn't show. Many of which were never responded to. On 12/11/23, I…
- **1/5 · HomeAdvisor · Ernest C. · 2024-03-01**: We hired Tyler and his company to add a deck and "bump out" addition to our garage. The work was supposed to be done in 2-3 months. We contracted with him in May and Fired him in November when the work was not even half done. He came up with every excuse imaginable for not getting the work done. It …
- **5/5 · Google Reviews · Lily Summer · 2023-01-15**: Great advice and knowledge. I was not sure how to get the exact steps and pool deck design I was looking for,  but the crew was highly knowledgable and gave great advice. They have a true understanding of stonework.
- **5/5 · Google Reviews · Rebecca Smith · 2023-01-15**: 10/10 AMAZING! Installed a bluestone patio with cobblestone edging, as well as a retaining wall and fire pit so we now have the perfect outdoor set up for cape cod outdoor life. Professional, on time and definitely the most highly skilled masonry crew on the cape. Highly recommend.
- **5/5 · Google Reviews · mcqs info · 2022-11-25**: Work was perfect, above expectations. Tyler and his team were prompt, efficient and neat. Lovely products, thoughtful landscape/architectural advice. Highest recommendation!
- **2/5 · Google Reviews · Drew Allison · 2022-06-07**: The work they did was really good. The follow up on anything after is terrible. There is large pile of left over materials that had sat on my lawn for 6 months now. It has interfered with 3 other projects we’ve been working on. The project was last year. I discovered the material in March and have a…
- **5/5 · HomeAdvisor · Cindy C. · 2021-05-01**: Tyler has a creative mind and comes up with great ideas. We're very pleased with our new driveway!!
- **4/5 · Angi · Robert U. · 2020-07-01**: quick to respond good price quality job
- **5/5 · Angi · Joseph D. · 2019-08-01**: Best price by far

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Data freshness: last scanned 2026-08-22T19:32:46.175Z.
Cite as: Cape Cod Stoneworks — Tavlee (https://tavlee.com/contractor/cape-cod-stoneworks)
Source: https://tavlee.com/contractor/cape-cod-stoneworks