# Cape Granite Connection, Inc

**Trade:** Specialty Services · **Address:** 18 Fruean Ave, South Yarmouth, MA 02664 · **Phone:** (508) 694-7734 · **Website:** https://www.capegraniteconnection.com/ · **Languages:** English

**Rating: 4.8/5** (medium confidence) — from 55 reviews across 8 sources.
98% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 0 negative.

## The honest read

Cape Granite Connection is a South Yarmouth stone fabrication and installation shop for granite, quartz and marble countertops, vanity tops, fireplace surrounds and related residential stonework. Its own site says its in-house crew handles templating, cutting, polishing and installation rather than sending the installation to a subcontractor. That makes this an installer/fabricator with a warehouse component, not a materials-only showroom; BBB likewise describes material selection, design, measurement, fabrication, installation and maintenance.

The customer record is both deep and recent. Google shows 4.9 stars from 102 ratings, while 55 written reviews from 2021 through July 2026 describe countertop work, selections in the stone yard, templating, seam work and installation. Recent reviewers repeatedly mention organized communication, professional installation, careful crews, good material selection and quick turnaround. A Cape Cod kitchen-remodeling contractor wrote in May 2026 that it had used CGC for countertops on 78 of more than 80 kitchens over four years; homeowners also describe repeat kitchen, bathroom and vanity projects. Reviews from 2023 and 2022 add specific accounts of fast fabrication, fair prices, help choosing slabs and flexible scheduling.

There is one terse one-star January 2026 review reading “Bad customer service,” without details or a response in the supplied text. Ask who will be the point person, confirm the template-to-install schedule in writing, and make sure the quoted scope includes any on-site adjustments, backsplash work or plumbing coordination. The company says it offers free in-home estimates and notes that special-order material can take longer than stocked stone.

This looks like a strong fit for homeowners who want one local team to select, fabricate and install kitchen or bath stone rather than buy slabs separately and coordinate another installer. Visit the warehouse to inspect the actual material, then confirm the installation timing and exact scope for the particular stone and project.

**Strengths:**
- In-house installation — reviews describe careful, professional countertop crews
- Stone selection — customers cite helpful slab and material guidance
- Quick turnaround — recent reviews praise prompt measurement and installation
- Repeat kitchen work — remodeler reports 78 installed countertop projects
- Active HIC license — registry holder matches the company exactly

**Concerns:**
- Customer service — one January 2026 review gives an unexplained one-star complaint
- Special-order timing — company says supplier material may take longer

**Where sources disagree:**
- The intake address says 18 Fruean Ave; the company site and BBB say 18 Fruean Way, while BuildZoom shows Ave. The matching phone, business name and South Yarmouth location support the same business; verify the street suffix before visiting.
- Angi’s matching-name/address profile contains generic flooring-installation copy inconsistent with Cape Granite Connection’s stone work; its narrative was not used as business evidence.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Cape Granite Connection says its own crew templates, fabricates and installs stone countertops from its South Yarmouth shop. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/s-yarmouth/profile/granite-installation/cape-granite-connection-inc-0021-188745) — “Services offered (Better Business Bureau): stone fabrication and installation, granite counters, marble counters, quartz counters, fireplace…”
- The business’s documented work includes granite, marble and quartz counters, vanities, fireplace surrounds, tile flooring, backsplashes and sinks. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/s-yarmouth/profile/granite-installation/cape-granite-connection-inc-0021-188745) — “Services offered (Better Business Bureau): stone fabrication and installation, granite counters, marble counters, quartz counters, fireplace…”
- Google reports 4.9 stars from 102 ratings, with 55 written reviews from 2021 through 2026 represented in the track record. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Granite%20Connection%2C%20Inc&query_place_id=ChIJK0nciZQ5-4kR9RAEjcSlyqw) — “Google: 4.9★ from 102 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5TGNEaGllRVEwTFRsWlVHSjVSR3c0ZDFONGRFRRAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CAIQACodChtycF9oOk9LcDhieEQ0LTlZUGJ5RGw4d1N4dEE%7C%7C?hl=en) — “5★ We had a wonderful experience with Cape Granite Connection. From start to finish, the process was organized, professional, and seamless. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2bDRYRmFnEAE!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CIHM0ogKEICAgID6l4XFag%7C%7C?hl=en) — “5★ We just had new quartz countertops installed by Cape Granite Connection, and we could not be more pleased.  This is why:
1. They had a be…”
- Recent reviewers repeatedly cite fast, careful installation, responsive communication, selection help and reasonable pricing. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5TGNEaGllRVEwTFRsWlVHSjVSR3c0ZDFONGRFRRAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CAIQACodChtycF9oOk9LcDhieEQ0LTlZUGJ5RGw4d1N4dEE%7C%7C?hl=en) — “5★ We had a wonderful experience with Cape Granite Connection. From start to finish, the process was organized, professional, and seamless. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aQ1V6RlVWa2RTTlROT1JUVjZXVkJEYjJVeU4zYxAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CAIQACodChtycF9oOmZCUzFUVkdSNTNORTV6WVBDb2UyN3c%7C%7C?hl=en) — “5★ Cape Granite Connection is a pleasure to do business with. They have now completed three projects for us. Their prices are reasonable, an…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4YVJrNVNUbVZ6U0dOQk16VTBMVU5yTTFSNFQxRRAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CAIQACodChtycF9oOkxaRk5STmVzSGNBMzU0LUNrM1R4T1E%7C%7C?hl=en) — “5★ Customer service..amazing! Product-outstanding!  What an absolutely wonderful experience from start to finish!  Hilton listened to us abo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25FdE1IQjFhbUl5ZUhaclIzTlNkRGN5U0ROb2FVRRAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CAIQACodChtycF9oOnEtMHB1amIyeHZrR3NSdDcySDNoaUE%7C%7C?hl=en) — “5★ Hilton was professional, responsive and very knowledgeable. We were impressed with the fast and thorough communication. Once we chose our…”
- One January 2026 Google reviewer wrote only “Bad customer service,” with no further detail in the supplied text. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWblJXSnFZbXRxTFMwellsZzJZbUpOZWxsa05HYxAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CAIQACodChtycF9oOkVnRWJqYmtqLS0zYlg2YmJNellkNGc%7C%7C?hl=en) — “1★ Bad customer service”
- Massachusetts HIC license 213718 is registry-verified active with holder Cape Granite Connection, Inc. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 213718 registry-verified active — registry holder of record: Cape Granite Connection, Inc”
- BBB lists the company as accredited and gives it an A+ grade. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/s-yarmouth/profile/granite-installation/cape-granite-connection-inc-0021-188745) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/s-yarmouth/profile/granite-installation/cape-granite-connection-inc-0021-188745) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/ma/s-yarmouth/profile/granite-installation/cape-granite-connection-inc-0021-188745) — “Listed certification: BBB Accredited Business”
- Specializes in Specialty Services _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/s-yarmouth/profile/granite-installation/cape-granite-connection-inc-0021-188745) — “Services offered (Better Business Bureau): stone fabrication and installation, granite counters, marble counters, quartz counters, fireplace…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5TGNEaGllRVEwTFRsWlVHSjVSR3c0ZDFONGRFRRAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CAIQACodChtycF9oOk9LcDhieEQ0LTlZUGJ5RGw4d1N4dEE%7C%7C?hl=en) — “5★ We had a wonderful experience with Cape Granite Connection. From start to finish, the process was organized, professional, and seamless. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZM1NTMTBkSGxqWW5aSFp6SkNjM2hIVlhoMVpGRRAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CAIQACodChtycF9oOjY3SS10dHljYnZHZzJCc3hHVXh1ZFE%7C%7C?hl=en) — “5★ As a Kitchen Remodeling contractor on Cape Cod I strongly recommend to all my customers that they consider using Cape Granite Connection(…”
- Also offers Kitchen Remodel _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZM1NTMTBkSGxqWW5aSFp6SkNjM2hIVlhoMVpGRRAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CAIQACodChtycF9oOjY3SS10dHljYnZHZzJCc3hHVXh1ZFE%7C%7C?hl=en) — “5★ As a Kitchen Remodeling contractor on Cape Cod I strongly recommend to all my customers that they consider using Cape Granite Connection(…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkME5tcHRNM055TUVWYWRXaFhWbHBOWHpOTlYwRRAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CAIQACodChtycF9oOld0NmptM3NyMEVadWhXVlpNXzNNV0E%7C%7C?hl=en) — “5★ Our experience with Cape Granite Connection was five star from beginning to end. Their selection on site is plentiful; we chose a beautif…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2bDRYRmFnEAE!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CIHM0ogKEICAgID6l4XFag%7C%7C?hl=en) — “5★ We just had new quartz countertops installed by Cape Granite Connection, and we could not be more pleased.  This is why:
1. They had a be…”
- Also offers Bathroom Remodel _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6eDdlUGlRRRAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CIHM0ogKEICAgICzx7ePiQE%7C%7C?hl=en) — “5★ Outstanding quality and service.  The granite top construction and installation were professional and demonstrated the high experience le…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwbUlETDJnRRAB!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CIHM0ogKEICAgIDpmIDL2gE%7C%7C?hl=en) — “5★ We are so happy with the quality, workmanship and beauty of our new kitchen countertops! Hilton and his team at CGC were so professional …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXOHFQTEVREAE!2m1!1s0x0:0xaccaa5c48d0410f5!3m1!1s2@1:CIHM0ogKEICAgICW8qPLEQ%7C%7C?hl=en) — “5★ We recently worked with Cape Granite Connection on a rather large and complex renovation project, our satisfaction over the entire workin…”

## License

Status: **active** (#213718, hic) — verified against the official MA state registry on 2026-08-24, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Cape%20Granite%20Connection%2C%20Inc&query_place_id=ChIJK0nciZQ5-4kR9RAEjcSlyqw): 4.9★ from 102 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Cape%20Granite%20Connection%2C%20Inc&query_place_id=ChIJK0nciZQ5-4kR9RAEjcSlyqw): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/s-yarmouth/profile/granite-installation/cape-granite-connection-inc-0021-188745): Listed on this source
- [Official Website](https://www.capegraniteconnection.com): Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/countertop/cape-granite-connection-pfvwus-pf~405956775): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/bass-river/cape-granite-connection-reviews-78193741.htm): Listed on this source
- [Exa](https://www.capegraniteconnection.com/): 0 web mentions across the open web (each linked to its source)
- [BuildZoom](https://www.buildzoom.com/contractor/cape-granite-connection-inc): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Laura Coates · 2026-07-11**: We had a wonderful experience with Cape Granite Connection. From start to finish, the process was organized, professional, and seamless. The team did an outstanding job installing our quartz countertop, and the workmanship was excellent. The installation was perfect, and we couldn’t be happier with …
- **5/5 · Google Reviews · Dennis McCartney · 2026-05-22**: As a Kitchen Remodeling contractor on Cape Cod I strongly recommend to all my customers that they consider using Cape Granite Connection(CGC). We have installed over 80 kitchens in the past 4 years and CGC has installed countertops in 78 of those projects. We have no financial connection with them. …
- **5/5 · Google Reviews · Gary Stankiewicz · 2026-05-15**: Cape Granite Connection is a pleasure to do business with. They have now completed three projects for us. Their prices are reasonable, and they kept all project timeline commitments, delivering great customer service and a high quality outcome for us.
- **5/5 · Google Reviews · Lillian Krause-Ely · 2026-03-09**: Our countertops came out beautiful highly recommend this company from start to finish. They actually ended up being less expensive than Home Depot for what we were looking for. We will definitely be using them again for our next project!
- **5/5 · Google Reviews · Kathy Zimo · 2026-02-11**: Customer service..amazing! Product-outstanding!  What an absolutely wonderful experience from start to finish!  Hilton listened to us about our project, assisted in selection and took the time to work with our specific needs.  His installers were on time, professional, courteous and went above and b…
- **5/5 · Google Reviews · Maureen · 2026-02-11**: Great business to work with!!
- **1/5 · Google Reviews · Gergana Zhivkova · 2026-01-08**: Bad customer service
- **5/5 · Google Reviews · Dale Mccarthy · 2025-10-18**: The reviews don’t lie. CCG is an outstanding vendor. Hilton was a pleasure to work with. He is very clear in responding to your needs and helping you select the right products etc. The templating process was impressive, which was highlighted further when I saw the actual counter installed. It was fa…
- **5/5 · Google Reviews · Cathy Berlo · 2025-08-11**: I called the owner, Hilton cause I purchased backsplash and side bar with a vanity from HD and it needed to be adjusted. He was very accommodating and had the workers cut it down for me . He is not in the business of small little jobs but truly wonderful customer service ! Much appreciated!
- **5/5 · Google Reviews · Sarah Pierson · 2025-08-08**: Hilton was professional, responsive and very knowledgeable. We were impressed with the fast and thorough communication. Once we chose our counter, there was a quick turn around for installation, only a few days! The install team arrived early, worked carefully and neatly. Highly recommend for anyone…

---

Data freshness: last scanned 2026-08-24T01:33:24.497Z.
Cite as: Cape Granite Connection, Inc — Tavlee (https://tavlee.com/contractor/cape-granite-connection-inc-south-yarmouth)
Source: https://tavlee.com/contractor/cape-granite-connection-inc-south-yarmouth