# Carleton's Home Improvement Services, LLC

**Trade:** Handyman · **Address:** 61 Hamilton Rd, Northborough, MA 01532 · **Phone:** (508) 944-1429 · **Website:** http://www.carletonshomeimprovement.com/ · **Languages:** English

**Rating: 3.9/5** (medium confidence) — from 11 reviews across 5 sources.
91% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Carleton Home Improvement is a family-owned Northborough company operating since 2019. Its website lists carpentry, flooring, doors and windows, siding, porch and deck work, small remodels, and home repairs across Massachusetts towns. Eleven reviews from 2021-2026 commonly praise communication, punctuality, workmanship, and small projects; one 2023 review reported delayed response on an exterior installation. BuildZoom and registry evidence list active HIC license 205502; confirm insurance, warranty, materials, and schedule.

**Strengths:**
- Responsive communication - recent reviewers praise quick replies and personable service
- Exterior repairs - reviewer cites rotted-wood replacement at a fair price
- Small-project flexibility - reviews describe vanity, storm-door, faucet, and siding jobs
- Licensed contractor - Massachusetts registry lists active HIC license 205502

**Concerns:**
- Scheduling consistency - one 2023 review reported delayed communication
- Materials lead times - an older siding review mentioned a lengthy COVID-era delay
- Project fit - confirm scope for work outside listed home-improvement services

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The website lists carpentry, flooring, doors and windows, siding, porch and deck work, and small remodels. _(confidence: high)_
  - [Official Website](http://www.carletonshomeimprovement.com) — “The business's website describes a family-owned home-improvement service offering carpentry, repairs, flooring, doors and windows, siding, p…”
- Recent reviews praise responsive communication, personable service, quick appointment setting, and quality vanity and storm-door work. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tocVJVZFBRVWM0YkRseVkwWXpja2x0Y2tWRlRWRRAB!2m1!1s0x0:0x41b417d3f0270c7!3m1!1s2@1:CAIQACodChtycF9oOkhqRUdPQUc4bDlyY0YzckltckVFTVE%7C%7C?hl=en) — “5★ I really appreciated the work done by the Carleton’s Home Improvement team! They came to our house to give a quote on the work we were lo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KcU1uUkJYM0JtVW14QlNYTmxYMDlCVDFWNFprRRAB!2m1!1s0x0:0x41b417d3f0270c7!3m1!1s2@1:CAIQACodChtycF9oOmJqMnRBX3BmUmxBSXNlX09BT1V4ZkE%7C%7C?hl=en) — “5★ I highly recommend them to anyone who needs a home improvement service.  Carolyn was excellent with communication, and Paul and Chris tac…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21neldYVmxNRmhPVlRsVFVtNVZlVVZMZGpScldGRRAB!2m1!1s0x0:0x41b417d3f0270c7!3m1!1s2@1:CAIQACodChtycF9oOmgzWXVlMFhOVTlTUm5VeUVLdjRrWFE%7C%7C?hl=en) — “5★ Carleton's Home Improvement Services is awesome in every way!  Carolyn was so very kind & she helped us to set up an appointment quickly …”
- A 2023 review describes replacing rotted exterior wood for a fair price. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxZ0xId2Z3EAE!2m1!1s0x0:0x41b417d3f0270c7!3m1!1s2@1:CIHM0ogKEICAgIC1gLHwfw%7C%7C?hl=en) — “5★ Carleton’s home improvement services did an amazing work on a few jobs we needed done on the exterior of our house.  They replaced severa…”
- A 2022 review praises rapid assessment, quoting, and completion of a kitchen faucet job. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtMkppU2lBRRAB!2m1!1s0x0:0x41b417d3f0270c7!3m1!1s2@1:CIHM0ogKEICAgIDm2JiSiAE%7C%7C?hl=en) — “5★ Fantastic job installing a new water faucet for my kitchen sink. Super impressed with the response time for a small job. The team at Carl…”
- A 2023 reviewer reported delayed communication while waiting for an exterior installation. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNaMWJYT2lBRRAB!2m1!1s0x0:0x41b417d3f0270c7!3m1!1s2@1:CIHM0ogKEICAgICZ1bXOiAE%7C%7C?hl=en) — “1★ I’m at a loss to understand why so many people have had such a different experience than I did. I contacted Carleton’s Home Improvement J…”
- The Massachusetts registry lists Home Improvement Contractor license 205502 as active. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 205502 registry-verified active — registry holder of record: Carleton's Home Improvement Services, LLC”
- The website identifies the company as family owned and operating since 2019. _(confidence: high)_
  - [Official Website](http://www.carletonshomeimprovement.com) — “Company history (self-reported): 2019”
  - [Official Website](http://www.carletonshomeimprovement.com) — “Ownership (self-reported): family owned and operated”
- Google shows 4.3 stars from 12 ratings, with 11 quoted reviews from 2021 through 2026. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Carleton's%20Home%20Improvement%20Services%2C%20LLC&query_place_id=ChIJSU_LCiIL5IkRx3ACP31BGwQ) — “Google: 4.3★ from 12 ratings”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Official Website](http://www.carletonshomeimprovement.com) — “The business's website describes a family-owned home-improvement service offering carpentry, repairs, flooring, doors and windows, siding, p…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/northborough/profile/home-improvement/carletons-home-improvement-services-llc-0261-337880) — “Services offered (Better Business Bureau): Home Improvement”
- Specializes in Carpentry _(confidence: high)_
  - [Official Website](http://www.carletonshomeimprovement.com) — “The business's website describes a family-owned home-improvement service offering carpentry, repairs, flooring, doors and windows, siding, p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxZ0xId2Z3EAE!2m1!1s0x0:0x41b417d3f0270c7!3m1!1s2@1:CIHM0ogKEICAgIC1gLHwfw%7C%7C?hl=en) — “5★ Carleton’s home improvement services did an amazing work on a few jobs we needed done on the exterior of our house.  They replaced severa…”
- Also offers Flooring _(confidence: medium)_
  - [Official Website](http://www.carletonshomeimprovement.com) — “The business's website describes a family-owned home-improvement service offering carpentry, repairs, flooring, doors and windows, siding, p…”
- Also offers Windows / Siding / Gutters _(confidence: high)_
  - [Official Website](http://www.carletonshomeimprovement.com) — “The business's website describes a family-owned home-improvement service offering carpentry, repairs, flooring, doors and windows, siding, p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxZ0xId2Z3EAE!2m1!1s0x0:0x41b417d3f0270c7!3m1!1s2@1:CIHM0ogKEICAgIC1gLHwfw%7C%7C?hl=en) — “5★ Carleton’s home improvement services did an amazing work on a few jobs we needed done on the exterior of our house.  They replaced severa…”
- Also offers Bathroom Remodel _(confidence: medium)_
  - [Official Website](http://www.carletonshomeimprovement.com) — “The business's website describes a family-owned home-improvement service offering carpentry, repairs, flooring, doors and windows, siding, p…”
- Also offers Kitchen Remodel _(confidence: medium)_
  - [Official Website](http://www.carletonshomeimprovement.com) — “The business's website describes a family-owned home-improvement service offering carpentry, repairs, flooring, doors and windows, siding, p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtMkppU2lBRRAB!2m1!1s0x0:0x41b417d3f0270c7!3m1!1s2@1:CIHM0ogKEICAgIDm2JiSiAE%7C%7C?hl=en) — “5★ Fantastic job installing a new water faucet for my kitchen sink. Super impressed with the response time for a small job. The team at Carl…”
- Specializes in Handyman _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tJeE1GWmZWRkUwYjFGRmNuRnZiblZ3YkVkUU9YYxAB!2m1!1s0x0:0x41b417d3f0270c7!3m1!1s2@1:CAIQACodChtycF9oOkIxMFZfVFE0b1FFcnFvbnVwbEdQOXc%7C%7C?hl=en) — “5★ I'm so glad I asked a neighbor for a handyman recommendation. They gave a few. Looking at the information on each option, I quickly appre…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5eGNyYk1BEAE!2m1!1s0x0:0x41b417d3f0270c7!3m1!1s2@1:CIHM0ogKEICAgIC9xcrbMA%7C%7C?hl=en) — “5★ Hands down the best handyman around. Paul is knowledgeable, friendly, and easy to work with.”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#205502, hic) — verified against the official MA state registry on 2026-08-24, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Carleton's%20Home%20Improvement%20Services%2C%20LLC&query_place_id=ChIJSU_LCiIL5IkRx3ACP31BGwQ): 4.3★ from 12 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Carleton's%20Home%20Improvement%20Services%2C%20LLC&query_place_id=ChIJSU_LCiIL5IkRx3ACP31BGwQ): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/northborough/profile/home-improvement/carletons-home-improvement-services-llc-0261-337880): Listed on this source
- [Official Website](http://www.carletonshomeimprovement.com): Self-reported profile and service details
- [BuildZoom](https://www.buildzoom.com/contractor/carletons-home-improvement-services-llc): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Presley · 2026-07-16**: I really appreciated the work done by the Carleton’s Home Improvement team! They came to our house to give a quote on the work we were looking to have done and had our vanity installed a week later. The whole team is very responsive and personable and great with dogs!
- **5/5 · Google Reviews · Lori · 2026-02-18**: I highly recommend them to anyone who needs a home improvement service.  Carolyn was excellent with communication, and Paul and Chris tackled a tricky problem and got the job done.  They were pleasant to deal with, professional, and reasonable.  I couldn't be happier.
- **5/5 · Google Reviews · Nicole Huggins · 2026-01-22**: Carleton's Home Improvement Services is awesome in every way!  Carolyn was so very kind & she helped us to set up an appointment quickly for Chris to come and take a look at the job.   Chris arrived right on time and did excellent work installing our storm door.  Quality work and a really nice guy. …
- **5/5 · Google Reviews · Koritha Mitchell · 2026-01-16**: I'm so glad I asked a neighbor for a handyman recommendation. They gave a few. Looking at the information on each option, I quickly appreciated that Carleton's website has a detailed list of the sorts of things they do. One thing on my list wasn't on their website, so I called and asked about that s…
- **5/5 · Google Reviews · Maryna Toumilovich · 2026-01-02**: Excellent work!
- **5/5 · Google Reviews · Dan Salter · 2024-03-07**: Hands down the best handyman around. Paul is knowledgeable, friendly, and easy to work with.
- **5/5 · Google Reviews · Matt Quinn · 2023-12-24**: Fantastic work and highly communicative. Would recommend and will use again!
- **5/5 · Google Reviews · Paul Koulopoulos · 2023-12-20**: Carleton’s home improvement services did an amazing work on a few jobs we needed done on the exterior of our house.  They replaced several areas of rotting wood and did it all for a fair price.  We will definitely use them again……and again
- **1/5 · Google Reviews · Frances Gillespie · 2023-09-15**: I’m at a loss to understand why so many people have had such a different experience than I did. I contacted Carleton’s Home Improvement July 21 to tell them I would need help in August to install something on the exterior of my home. I contacted them again Aug 25 when the item arrived – received a r…
- **5/5 · Google Reviews · Alicia Mansfield · 2022-01-18**: Fantastic job installing a new water faucet for my kitchen sink. Super impressed with the response time for a small job. The team at Carleton’s was able to schedule an assessment, send a quote and complete the job in record time! Thank you for a job well done. I highly recommend!!

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Data freshness: last scanned 2026-08-24T11:58:42.996Z.
Cite as: Carleton's Home Improvement Services, LLC — Tavlee (https://tavlee.com/contractor/carleton-s-home-improvement-services-llc-northborough)
Source: https://tavlee.com/contractor/carleton-s-home-improvement-services-llc-northborough