---
title: "Casella Waste Systems"
description: "Casella's transfer station in Old Town is, in the company's own words, a drop-off point where materials are collected, consolidated and transported out for"
doc_version: "2026-10-29"
last_updated: "2026-10-29"
---

# Casella Waste Systems

**Trade:** Unknown · **Address:** 248 Gilman Falls Ave, Old Town, ME 04468 · **Phone:** (207) 848-7551 · **Website:** https://local.casella.com/location/transfer-station/old-town-me-248-gilman-falls-avenue?utm_source=google&utm_medium=local&utm_campaign=google-local · **Languages:** English

**Rating: 1.9/5** (medium confidence) — from 10 reviews across 5 sources.
10% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 1 negative.

## The honest read

Casella's transfer station in Old Town is, in the company's own words, a drop-off point where materials are collected, consolidated and transported out for processing or disposal. The company reports 50 years in business and lists a service area that includes Bangor, Brewer, Belfast and Bucksport.

A recent Google reviewer says the company has never once answered the phone, an email or an online request, and that their residential dumpster has not been picked up in over a month.

A 2025 customer wrote that they showed up whatever time they felt like and picked and chose what was okay to pick up from one week to the next. A 2024 customer said their trash had been taken twice in three and a half months, and that calls to have a note made for the truck never led to a pickup. A 2024 reviewer said they could not get their recycling picked up and had to pack their car and drive it there themselves. A 2023 customer said they kept forgetting to dump barrels and left them half full.

A 2024 customer called a $12.50 charge to dispose of an old rusted propane grill highway robbery. A 2026 customer complained about buying overpriced plastic bags for trash. A 2025 reviewer objected to a very loud horn blown near their house every week at pickup.

A 2023 Google reviewer said the employees at the transfer station were very helpful.

**Strengths:**
- Helpful transfer station staff — a 2023 Google reviewer called the employees very helpful

**Concerns:**
- Unanswered contact — a recent reviewer says phone and email go unanswered
- Irregular trash pickup — a 2024 customer said trash was taken twice in 3.5 months
- Disposal fee — a 2024 customer objected to $12.50 for a propane grill
- Recycling pickup — a 2024 reviewer had to drive recycling in themselves

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Operates a transfer station in Old Town where materials are collected, consolidated and transported out for processing or disposal, by its own account _(confidence: high)_
  - [Official Website](https://local.casella.com/location/transfer-station/old-town-me-248-gilman-falls-avenue) — “About (self-reported, verbatim): At Casella, we are committed to making waste disposal simple and efficient for our customers. Our transfer …”
- Reports 50 years in business _(confidence: medium)_
  - [Official Website](https://local.casella.com/location/transfer-station/old-town-me-248-gilman-falls-avenue) — “Self-reported 50 years in business”
- 1.3 stars from 12 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Casella%20Waste%20Systems&query_place_id=ChIJRcnyOVG3r0wRR4a9AqY5OrI) — “Google: 1.3★ from 12 ratings”
- A recent reviewer says calls, emails and online requests go unanswered and a residential dumpster went unpicked for over a month _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KU1pHRXhWbE5FU0V4aU5VcEVXV3d3Y1ZsVFRWRRAB!2m1!1s0x0:0xb23a39a602bd8647!3m1!1s2@1:CAIQACodChtycF9oOmJSZGExVlNESExiNUpEWWwwcVlTTVE%7C%7C?hl=en-US) — “1★ Awful company.  They have never once answered the phone, responded to an email or an online request.  Never.  Not once.  Don’t be fooled …”
- A 2024 customer said trash was taken only twice in three and a half months _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQxdy1lOFFBEAE!2m1!1s0x0:0xb23a39a602bd8647!3m1!1s2@1:CIHM0ogKEICAgID1w-e8QA%7C%7C?hl=en-US) — “1★ They have taken my trash twice in the last 3 and 1/2 months. I keep calling and they say they’ll make a note for the truck to pick it up …”
- A 2025 customer described irregular pickup times and inconsistent rules on what gets picked up _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psNFUwOXZlakZOWVRKNlp6ZDVSemhNTVdWR2JXYxAB!2m1!1s0x0:0xb23a39a602bd8647!3m1!1s2@1:CAIQACodChtycF9oOjl4U09vejFNYTJ6Zzd5RzhMMWVGbWc%7C%7C?hl=en-US) — “1★ Worse trash company I’ve ever had to deal with show up whatever time they feel like. Pick and choose what is okay one week to pick up isn…”
- A 2024 customer objected to a $12.50 fee to dispose of a propane grill _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQLXZxQTRBRRAB!2m1!1s0x0:0xb23a39a602bd8647!3m1!1s2@1:CIHM0ogKEICAgICP-vqA4AE%7C%7C?hl=en-US) — “1★ 12.50 to dispose of a old rusted out propane grill that your gonna haul in for scrap money anyway sounds like highway robbery.”
- A 2023 reviewer said transfer station employees were very helpful _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaM2VlcUx3EAE!2m1!1s0x0:0xb23a39a602bd8647!3m1!1s2@1:CIHM0ogKEICAgIDZ3eeqLw%7C%7C?hl=en-US) — “5★ Employees at the transfer station are very helpful.”
- Specializes in Junk Removal _(confidence: medium)_
  - [Official Website](https://local.casella.com/location/transfer-station/old-town-me-248-gilman-falls-avenue) — “About (self-reported, verbatim): At Casella, we are committed to making waste disposal simple and efficient for our customers. Our transfer …”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Casella%20Waste%20Systems&query_place_id=ChIJRcnyOVG3r0wRR4a9AqY5OrI): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Casella%20Waste%20Systems&query_place_id=ChIJRcnyOVG3r0wRR4a9AqY5OrI): 1.3★ from 12 ratings
- [Reddit](https://www.reddit.com/r/MaineJobsForAll/comments/y7ykfk/hiring_25_jobs_in_me_hiring_now/): 0 community mentions discussing this business
- [Official Website](https://local.casella.com/location/transfer-station/old-town-me-248-gilman-falls-avenue): 50 yrs in business · Self-reported profile and service details
- [Local News](https://www.aaii.com/investingideas/article/556636-why-casella-waste-systems-inc8217s-cwst-stock-is-up-615): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “[Casella Waste Systems, Inc.](https://redejobs.com/job.php?j=1114660124&p=14&s1=reddit&s2=MaineJobsForAll) | [Diesel Technician - $5,000 Hiring Bonus!!](https://redejobs.com/job.php?j=1114660124&p=14&…” — u/PritchettRobert506 in r/mainejobsforall (2022-11-10) — https://www.reddit.com/r/MaineJobsForAll/comments/yrca3u/hiring_25_jobs_in_me_hiring_now/
- “[Casella Waste Systems, Inc.](https://redejobs.com/job.php?j=7926065174&p=14&s1=reddit&s2=MaineJobsForAll) | [Heavy Equipment and Dump Truck Operator - $3,000 Hiring Bonus!!](https://redejobs.com/job.…” — u/PritchettRobert506 in r/mainejobsforall (2022-05-12) — https://www.reddit.com/r/MaineJobsForAll/comments/unxjvj/hiring_25_jobs_in_me_hiring_now/
- “Casella Waste Systems Inc.” — u/PritchettRobert506 in r/mainejobsforall (2022-02-20) — https://www.reddit.com/r/MaineJobsForAll/comments/sx0h8k/hiring_25_jobs_in_me_hiring_now/
- “Call Casella. they did this for me while i was cleaning out my old apartment” — u/MedusasShampoo in r/portlandme (2022-01-24) — https://www.reddit.com/r/portlandme/comments/sbymck/any_recommendations_for_1_or_2_day_dumpster/hu33bll/
- “Casella Waste Systems, Inc.” — u/PritchettRobert506 in r/mainejobsforall (2021-12-08) — https://www.reddit.com/r/MaineJobsForAll/comments/rbq72c/hiring_25_jobs_in_me_hiring_now/

## Recent reviews

- **1/5 · Google Reviews · JPC · 2026-08-10**: Awful company.  They have never once answered the phone, responded to an email or an online request.  Never.  Not once.  Don’t be fooled by the kind sounding responses the countless bad reviews.   The number given is not monitored.   My residential dumpster hasn’t been picked up in over a month.
- **1/5 · Google Reviews · Keith Kennedy · 2026-04-16**: Shocking! I didn't know it was possible to have such a low rating, but have had my own issues with Casella since moving here from Glenburn 8 years ago. After a national concern with plastic to degree you can't even get plastic bags for groceries and most other shopping, we still are buying Overprice…
- **1/5 · Google Reviews · Dylan Carrow · 2025-12-17**: Don’t even do their job
- **1/5 · Google Reviews · allison robinson · 2025-09-22**: Worse trash company I’ve ever had to deal with show up whatever time they feel like. Pick and choose what is okay one week to pick up isn’t okay the next IF THEY EVEN SHOW UP AND DONT SKIP YOUR ROAD . All they value is money screw the customers
- **1/5 · Google Reviews · Douglas Ouellette · 2025-08-22**: Why do you always blow your very loud horn near my house every week when you pick up trash?  Our neighbors like afternoon naps.  It's very rude and annoying.  You keep this up and you'll be without a job.
- **1/5 · Google Reviews · Charles St Lawrence · 2024-11-23**: 12.50 to dispose of a old rusted out propane grill that your gonna haul in for scrap money anyway sounds like highway robbery.
- **1/5 · Google Reviews · Corina Hetu · 2024-08-27**: These men are useless! They can't pick up our recycling and I have to pack my car with all the recycling and drive there to get rid of it all. Just as I'm pulling up to the building there's 2 grown men standing there doing nothing but talking and smoking cigarettes while I am doing yet one more thin…
- **1/5 · Google Reviews · L · 2024-01-09**: They have taken my trash twice in the last 3 and 1/2 months. I keep calling and they say they’ll make a note for the truck to pick it up but it never does. If I could give 0 stars I would.
- **5/5 · Google Reviews · Nick Cronin · 2023-10-07**: Employees at the transfer station are very helpful.
- **1/5 · Google Reviews · Mike Pear · 2023-08-16**: Keep forgetting ing to dump barrels and leaves them half full

---

Data freshness: last scanned 2026-10-29T07:05:48.269Z.
Cite as: Casella Waste Systems — Tavlee (https://tavlee.com/contractor/casella-waste-systems-old-town)
Source: https://tavlee.com/contractor/casella-waste-systems-old-town

## Sitemap

[Full site index](https://tavlee.com/sitemap.md)
