# Castle Electric Inc.

**Trade:** Electrical · **Address:** 106 Access Rd 201,Suite 201, Norwood, MA 02062, USA · **Phone:** (781) 386-1326 · **Website:** https://www.castleelectric.biz/?utm_source=google&utm_medium=gbp · **Languages:** English

**Rating: 4.8/5** (high confidence) — from 547 reviews across 7 sources.
98% of sentiment-scored reviews read net-positive. Last 6 months: 70 reviews, 2 negative.

## The honest read

547 reviews since 2007, spread across seven platforms, and the story barely changes: technicians who quote a price before touching anything, then explain what they did. Castle Electric Inc. is a Norwood electrical contractor, and on Google — where most of that record sits — it holds 4.9 stars from 771 ratings. Its Massachusetts electrician license (16191) is verified active with the state, and the Better Business Bureau grades it A+.

The company works with a rotating crew customers name by first name — Jessica Connolly, Matt, Chris, Josiah, Jack, Brian, Alex. A February 2026 review describes Josiah and "the owner Jim" both coming out to scope a project and go over price before Brian's crew handled the rewire. The recurring detail across years of reviews is a quote before the truck starts working and an explanation once it's done. In a 2023 review, a homeowner described Castle replacing every wire in a 99-year-old man's home and installing a new panel within two days of a total power failure, with the wiring inspector remarking on the quality of the work; a 2025 review described the company restoring a home's power overnight after a knocked-over telephone pole took out its electrical connection.

Recent work leans heavily on EV chargers and panel work — expanding a panel for a charger, replacing outdated components, adding recessed lighting, fixing outlets and breakers. Most of it earns five-star reviews for showing up on time and explaining the job, but pricing is where the complaints cluster: two recent one-star Google reviews call the company too expensive for small jobs, one citing a $1,200 charge for two outlets. A 2024 review described a more specific miss — an EV charger left configured for 40 amps instead of the requested 48 and never activated, so the homeowner finished the job himself. A June 2026 Reddit commenter who has hired Castle several times put it more mildly: mostly a good job, but always one small thing left undone.

Castle looks set up for the full range of household electrical work, from a quick outlet fix to a full panel replacement, with a crew customers ask for again by name. Get a firm number in writing before the truck rolls, especially on EV charger installs or panel work, where the pricing complaints concentrate.

**Strengths:**
- Verified license — active Massachusetts electrician registration
- BBB grade — A+ rating from the Bureau
- Upfront pricing — quotes given before work begins
- Emergency response — restored power overnight after a downed pole
- Full rewire — replaced all wiring and installed a new panel in two days

**Concerns:**
- Pricing complaints — two recent 1-star reviews call jobs too costly
- EV charger miss — wrong amperage, left inactive in a 2024 review
- Recurring gripe — a repeat customer says one small thing always slips

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts electrician license verified active with the state registry _(confidence: high)_
  - [State License Registry](https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home) — “MA electrician license 16191 verified active”
- Better Business Bureau grades the company A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/norwood/profile/electrician/castle-electric-inc-0021-36358) — “Better Business Bureau grade: A+”
- Technicians give a price before starting the work _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkTGJtSk9RVVF0Tmtoa0xWZGFUalUzYldRellXYxAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOjdLbmJOQUQtNkhkLVdaTjU3bWQzYWc%7C%7C?hl=en) — “5★ Came on time that was scheduled. Respectful, polite, listened to our issue. Provided solutions and up front prices before doing any work.…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psU1FXODFVak10VUV4TlIzcEhiVTFXYmxjNVpuYxAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOjlSQW81UjMtUExNR3pHbU1Wblc5Znc%7C%7C?hl=en) — “5★ Super quick response. On time and quoted work before completing.”
- In a 2023 review, replaced all wiring and installed a new panel for a 99-year-old customer within two days of a total power failure, with the wiring inspector praising the work _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKbWJuWnZnRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CIHM0ogKEICAgIDJmbnZvgE%7C%7C?hl=en) — “5★ Our 99 year old father had a complete power failure. Castle came out immediately and within two days replaced every wire and put in a new…”
- In a 2025 review, restored a home's power overnight after a telephone pole knocked out the electrical connection _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPbkhtc19PbGNYd3N3RRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CIHM0ogKEOnHms_OlcXwswE%7C%7C?hl=en) — “5★ Had an issue just outside my home one late afternoon on a Thursday, as a knocked over telephone poll took out out power to my home (along…”
- Owner Jim personally scoped a February 2026 project alongside technician Josiah _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSS04xOVVUVGxCWDFoeFVrRTVSMll5VHpCMFVtYxAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOjRKN19UTTlBX1hxUkE5R2YyTzB0Umc%7C%7C?hl=en) — “5★ From start to finish I had a great experience with Castle Electric.  Josiah and the owner Jim both came out to fully scope the project an…”
- Two recent 1-star Google reviews call pricing too high for small jobs, one citing a $1,200 charge for two outlets _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205SWQyTXlVRXBHYjA4MlVqRTJablpQU1hWMlJrRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOm9Id2MyUEpGb082UjE2ZnZPSXV2RkE%7C%7C?hl=en) — “1★ tooo pricy for small job”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFd1JURmZhVzFHV0VObWVVeFZNV1kyUm5sV2FFRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOlEwRTFfaW1GWENmeUxVMWY2RnlWaEE%7C%7C?hl=en) — “1★ Not satisfied AT ALL
CHARGING 1200 $ for 2 outlet
Too much costly..”
- A 2024 review described an EV charger installed at the wrong amperage (40 instead of the requested 48) and left inactive, requiring the homeowner to finish it himself _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNuak92anBRRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CIHM0ogKEICAgICnjOvjpQE%7C%7C?hl=en) — “2★ EV charger installation. Technician left without activating the charger even though the test showed it wasn't operating correctly.  Figur…”
- A June 2026 Reddit commenter who has hired Castle multiple times said they consistently leave one small thing undone _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/boston/comments/1r5jh0d/personal_recommendations_for_general_contractors/ouri6bk/) — “r/boston — Castle Electric. We've hired them a few times as they mostly do a good job, but they always end up doing *one* (small) thing that…”
- EV charger installation and panel expansion _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5ek9HUnpVRU5YVDFsVlptbFdiRnBLUVRaTVMxRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOk9zOGRzUENXT1lVZmlWbFpKQTZMS1E%7C%7C?hl=en) — “5★ Had an EV charger installed and our electrical panel expanded. They did a great job and the work was very neat. Some electricians put wir…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuejUzZGx3RRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CIHM0ogKEICAgIDnz53dlwE%7C%7C?hl=en) — “5★ Great experience from the beginning to the end. Need service upgrade to 200amp and EVSE installed. Jack came out on time to give us an as…”
- Electrical panel upgrades and replacement _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVd1JHOVVlbmxJY21zeU1tVm5WM0JhVUdGVVoxRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOjUwRG9UenlIcmsyMmVnV3BaUGFUZ1E%7C%7C?hl=en) — “5★ We were looking to replace our home’s dated and worn-out panels and other electrical components, and requested estimates from a few elect…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKbWJuWnZnRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CIHM0ogKEICAgIDJmbnZvgE%7C%7C?hl=en) — “5★ Our 99 year old father had a complete power failure. Castle came out immediately and within two days replaced every wire and put in a new…”
- Recessed lighting installation _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WMlJYUlZWbnAyYmxkS1UyNWpUbWxITUY5R01GRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOnV2RXRVVnp2bldKU25jTmlHMF9GMFE%7C%7C?hl=en) — “4★ Quick turnaround when requesting a quote for recess lighting. Quote came in the same week. Fast turnaround. Quote was slightly on the hig…”
- Outlet installation and repair _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4MU0wMWxlVWh5ZG01NFMyOUpRbFl0Wms5T1RFRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOk81M01leUhydm54S29JQlYtZk9OTEE%7C%7C?hl=en) — “5★ Jessica fixed an outdoor outlet, getting us all set for the summer season. Friendly, efficient expertise — that’s always our experience w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFd1JURmZhVzFHV0VObWVVeFZNV1kyUm5sV2FFRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOlEwRTFfaW1GWENmeUxVMWY2RnlWaEE%7C%7C?hl=en) — “1★ Not satisfied AT ALL
CHARGING 1200 $ for 2 outlet
Too much costly..”
- Circuit breaker repair _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkZlUycFdVbTh5YVV0NGMxWnRhVUZ4TFVwb1FrRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOjdfU2pWUm8yaUt4c1ZtaUFxLUpoQkE%7C%7C?hl=en) — “5★ We called when the plumber determined our hot water outage was and electrical issue; the office support was kind and helpful. Got us sche…”
- Specializes in Electrical _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsRmIzZHBiRFJhYTNOU05IVlRVRnBXVjB0Q1lsRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOklFb3dpbDRaa3NSNHVTUFpWV0tCYlE%7C%7C?hl=en) — “5★ We had an electrical power issue with a recently installed dishwasher.  Jessica came in and quickly diagnosed the problem ( under the sin…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVd1JHOVVlbmxJY21zeU1tVm5WM0JhVUdGVVoxRRAB!2m1!1s0x0:0xee0b1342788ceb4c!3m1!1s2@1:CAIQACodChtycF9oOjUwRG9UenlIcmsyMmVnV3BaUGFUZ1E%7C%7C?hl=en) — “5★ We were looking to replace our home’s dated and worn-out panels and other electrical components, and requested estimates from a few elect…”
  - [State License Registry](https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home) — “MA electrician license 16191 verified active”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#16191, electrician) — verified against the official MA state registry on 2026-07-29, never self-reported.
Re-check at the official registry: https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Castle%20Electric%20Inc.&query_place_id=ChIJd4bWREd-5IkRTOuMeEITC-4): 4.9★ from 771 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Castle%20Electric%20Inc.&query_place_id=ChIJd4bWREd-5IkRTOuMeEITC-4): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/norwood/profile/electrician/castle-electric-inc-0021-36358): Listed on this source
- [Official Website](https://www.castleelectric.biz): Self-reported profile and service details
- [Thumbtack](https://www.thumbtack.com/ma/norwood/electrical-repairs/castle-electric-inc/service/423258552685789210): 4.8★ from 135 ratings
- [Angi](https://www.angi.com/companylist/us/ma/norwood/castle-electric-inc-reviews-1.htm): 4.7★ from 16 ratings
- [Exa](https://serviceagent.ai/directory/massachusetts/norwood/electrician/castle-electric-inc/): 6 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “* Castle Electric. We've hired them a few times as they mostly do a good job, but they always end up doing *one* (small) thing that irks us.” — u/meowinginthevoid in r/boston (2026-06-30) — https://www.reddit.com/r/boston/comments/1r5jh0d/personal_recommendations_for_general_contractors/ouri6bk/
- “I ended up going with Castle Electric out of Norwood for my last need (ceiling fan installation x 3). They were able to come out fairly quickly and did a good job.” — u/LadyGreyIcedTea in r/boston (2022-08-13) — https://www.reddit.com/r/boston/comments/wmk30n/request_for_referrals_does_anyone_have_an/ik2txyj/
- “Easy to get ahold of. Showed up when they said they would. Worked fast and did what they said they would do at the price they quoted. Super easy to work with and friendly too!” — u/PetzlPretzl in r/boston (2022-08-12) — https://www.reddit.com/r/boston/comments/wmk30n/request_for_referrals_does_anyone_have_an/ijzka6r/

## Recent reviews

- **5/5 · Google Reviews · Jake Ryan · 2026-07-04**: We had an electrical power issue with a recently installed dishwasher.  Jessica came in and quickly diagnosed the problem ( under the sink) and was able to correct the issues and get everything up and running.   She did a great job.
- **5/5 · Google Reviews · Dave Harrington · 2026-07-03**: Our experience with Castle Electric was overwhelmingly positive.  Matt and his helper Rob were punctual, efficient, polite — a pleasure to deal with them
- **5/5 · Google Reviews · Wally Nelson · 2026-06-22**: Castle Electric should be your only choice!
Reasonable pricing,very professional.Completed the job on time as quoted.With Chris T. In the lead and Jack as the number two man everything was completed no issues!!!!
- **5/5 · Google Reviews · Frank Cavanaugh · 2026-06-20**: I couldn’t be happier working with Chris and the team at Castle. The on site estimate was scheduled quickly and very well done . The communication with Castle was great.
Chris and Jack came as scheduled and completed the work with skill and explained everything during the job…polite and professional…
- **5/5 · Google Reviews · marc O · 2026-06-18**: Extremely impressed, we had installer Chris on site he was prompt, professional , very knowledgeable and did outstanding work. We will use Castle again. They are a little on the higher end pricing but you get what you pay for. Well worth it.. thank you castle .
- **5/5 · Google Reviews · Dotti Druker · 2026-06-18**: Jessica Connolly was very prompt, polite, and capable for our project . We are very pleased with her work .
- **5/5 · Google Reviews · Johel Torres · 2026-06-17**: Came on time that was scheduled. Respectful, polite, listened to our issue. Provided solutions and up front prices before doing any work. Once we agreed on solution, started working right away. Went over what he did and showed us. Very happy with work and overall experience. Will definitely be using…
- **5/5 · Google Reviews · Kathleen Higgins · 2026-06-15**: Professional Fast Helpful
- **5/5 · Google Reviews · mania Davis · 2026-06-15**: Castle Electric is awesome. They arrive on time completed all the work that needed to be done efficiently and professionally. When everything was complete, they cleaned up any mess and left everything perfect. I need more work and will absolutely have Castle Electric complete all future jobs.
- **4/5 · Google Reviews · Celeste Lek · 2026-06-14**: Quick turnaround when requesting a quote for recess lighting. Quote came in the same week. Fast turnaround. Quote was slightly on the higher end.

---

Data freshness: last scanned 2026-07-05T05:53:25.973Z.
Cite as: Castle Electric Inc. — Tavlee (https://tavlee.com/contractor/castle-electric-inc-suite-201)
Source: https://tavlee.com/contractor/castle-electric-inc-suite-201