# Central Mass Landscapes

**Trade:** Landscaping · **Address:** 7 Clapp St, Worcester, MA 01610 · **Phone:** (508) 740-2398 · **Website:** http://www.centralmasslandscapes.com/ · **Languages:** English

**Rating: 3.9/5** (medium confidence) — from 8 reviews across 6 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative.

## The honest read

Central Mass Landscapes is based in Worcester and says it has 20 years in business, serving Worcester and Central Massachusetts with landscape maintenance, turf care, design and construction, excavation and trucking, and commercial snow and ice management. Houzz says it was formed in 2007; BBB lists Chris Duncan as owner contact and the business as not accredited with no BBB rating.

Recent Google reviewers praise lawn care, pruning, cleanups, mowing, design, and walkway installation, repeatedly citing reliable upkeep, quick responses, punctual crews, courteous communication, and tidy finished yards. A detailed 2018 Houzz review describes a multi-month project with a curved 100-foot retaining wall, plantings, hydroseeding, a paver walkway, granite steps, and other landscape work, praising the planning and execution.

There is a dated counterpoint. In May 2017, a Houzz reviewer said a retaining-wall repair failed after a thaw, alleged the work lacked appropriate permitting and licensing, and reported receiving a partial refund. Central Mass Landscapes replied that the wall had broader pre-existing construction and drainage defects, disputed the permit and licensing characterization, and said it provided a $1,000 refund. Anyone hiring the company for retaining walls, excavation, or other structural outdoor work should confirm scope, permitting responsibility, licensing, and warranty terms in writing.

The company appears best suited to recurring lawn and landscape maintenance or broader outdoor design-and-installation projects, with excavation and commercial snow management among its stated offerings.

**Strengths:**
- Responsive lawn care — reviewers cite reliable upkeep, quick replies, and tidy mowing
- Outdoor design work — review describes walls, plantings, pavers, and granite steps
- Punctual crews — reviewers praise professional, courteous, on-time work

**Concerns:**
- Retaining-wall repair — a dated review says a repaired segment failed after thaw
- Permits and licensing — confirm responsibility for structural outdoor work in writing
- Hardscaping warranty — dated dispute involved refund and warranty expectations

**Where sources disagree:**
- The website self-reports 20 years while Houzz says formed in 2007; confirm exact tenure framing.
- Houzz shows 3.0 from 2 reviews including one 1-star complaint, while Google shows 4.5 from 19 ratings; samples and dates differ.
- The 2017 homeowner alleges permit and licensing problems; the company disputes that characterization and cites pre-existing wall defects.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The website self-reports 20 years in business and Worcester as a service area. _(confidence: medium)_
  - [Official Website](http://www.centralmasslandscapes.com) — “Self-reported 20 years in business”
  - [Official Website](http://www.centralmasslandscapes.com) — “Stated service area (self-reported): Worcester”
- Houzz says the company was formed in 2007 and shows four projects. _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/landscape-contractors/central-mass-landscapes-pfvwus-pf~1864247488) — “4 project(s) shown on Houzz”
  - [Houzz](https://www.houzz.com/professionals/landscape-contractors/central-mass-landscapes-pfvwus-pf~1864247488) — “Houzz identifies Central Mass Landscapes in Worcester, formed in 2007, with four projects and two reviews averaging 3.0 stars; the reviews i…”
- BBB lists the business as not accredited, with a file opened in 2015 and no issued rating. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/landscape-maintenance/central-mass-landscape-0261-319093) — “BBB lists Central Mass Landscape as not accredited, with a file opened in 2015, an owner contact named Chris Duncan, and no issued BBB ratin…”
- Recent Google reviewers praise lawn care, cleanups, mowing, design, walkway installation, punctuality, and responsiveness. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaRlVHVTFWVmRLV2pkdlluQTVlVWxpTjNwNWJXYxAB!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CAIQACodChtycF9oOlZFUGU1VVdKWjdvYnA5eUliN3p5bWc%7C%7C?hl=en) — “5★ Central Mass Landscapes has done my lawn care, shrub pruning and spring and fall cleanups for 10 years. Their work is excellent and relia…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GblgxWTRkSGRYUkRKME5sUTFSVTh4YW1ORU1uYxAB!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CAIQACodChtycF9oOmFnX1Y4dHdXRDJ0NlQ1RU8xamNEMnc%7C%7C?hl=en) — “5★ What an amazing group of people to work with! Everyone was very professional and knowledgeable. Quick responses and worked with me on the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kwMFRYVnRWRFZPT1RKSlV6QnpXRWhxYVd0SlFVRRAB!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CAIQACodChtycF9oOi00TXVtVDVOOTJJUzBzWEhqaWtJQUE%7C%7C?hl=en) — “5★ I reached out to Chris the owner of CMS and asked if he could find time in his schedule to come by and cut, weed Wack my yard. Not thinki…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pORVNXNHhhMjAyV0VGd2RGQlNURFJCVEdwV1RWRRAB!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CAIQACodChtycF9oOjNESW4xa202WEFwdFBSTDRBTGpWTVE%7C%7C?hl=en) — “5★ Excellent excellent work! These guys do a fantastic job. Mowing was efficient, tidy, looks great, showed up as promised. What more could …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLS2ctLW5xbFl2RkdREAE!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CIHM0ogKEKKg--nqlYvFGQ%7C%7C?hl=en) — “5★ Chris and his team at Central Mass Landscapes are awesome.  Have been working with them for years, and they always do an incredible job. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLRzhxLWVMX2ZLZm1RRRAB!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CIHM0ogKEKG8q-eL_fKfmQE%7C%7C?hl=en) — “5★ Central Mass Landscapes designed and installed my front walkway. The team was very professional and punctual. My front yard looks amazing…”
- A detailed Houzz review describes a multi-month landscape project with retaining-wall, plant, paver, and granite work. _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/landscape-contractors/central-mass-landscapes-pfvwus-pf~1864247488) — “5★ Required landscaping architect expertise to assist in developing a plan to update our front and rear yards where we moved into a new deve…”
  - [Houzz](https://www.houzz.com/professionals/landscape-contractors/central-mass-landscapes-pfvwus-pf~1864247488) — “Houzz identifies Central Mass Landscapes in Worcester, formed in 2007, with four projects and two reviews averaging 3.0 stars; the reviews i…”
- A dated Houzz review says a retaining-wall repair failed after thaw and alleges permit and licensing problems; the company disputed those allegations and described broader wall defects. _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/landscape-contractors/central-mass-landscapes-pfvwus-pf~1864247488) — “1★ FAILED REPAIR. We hired Chris Duncan, the owner of Central Mass Landscapes, to repair a segment of our retaining wall last summer. The wa…”
  - [Houzz](https://www.houzz.com/professionals/landscape-contractors/central-mass-landscapes-pfvwus-pf~1864247488) — “Houzz identifies Central Mass Landscapes in Worcester, formed in 2007, with four projects and two reviews averaging 3.0 stars; the reviews i…”
- The written record combines six recent positive Google reviews with two detailed older Houzz reviews, including one one-star retaining-wall complaint. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaRlVHVTFWVmRLV2pkdlluQTVlVWxpTjNwNWJXYxAB!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CAIQACodChtycF9oOlZFUGU1VVdKWjdvYnA5eUliN3p5bWc%7C%7C?hl=en) — “5★ Central Mass Landscapes has done my lawn care, shrub pruning and spring and fall cleanups for 10 years. Their work is excellent and relia…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GblgxWTRkSGRYUkRKME5sUTFSVTh4YW1ORU1uYxAB!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CAIQACodChtycF9oOmFnX1Y4dHdXRDJ0NlQ1RU8xamNEMnc%7C%7C?hl=en) — “5★ What an amazing group of people to work with! Everyone was very professional and knowledgeable. Quick responses and worked with me on the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kwMFRYVnRWRFZPT1RKSlV6QnpXRWhxYVd0SlFVRRAB!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CAIQACodChtycF9oOi00TXVtVDVOOTJJUzBzWEhqaWtJQUE%7C%7C?hl=en) — “5★ I reached out to Chris the owner of CMS and asked if he could find time in his schedule to come by and cut, weed Wack my yard. Not thinki…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pORVNXNHhhMjAyV0VGd2RGQlNURFJCVEdwV1RWRRAB!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CAIQACodChtycF9oOjNESW4xa202WEFwdFBSTDRBTGpWTVE%7C%7C?hl=en) — “5★ Excellent excellent work! These guys do a fantastic job. Mowing was efficient, tidy, looks great, showed up as promised. What more could …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLS2ctLW5xbFl2RkdREAE!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CIHM0ogKEKKg--nqlYvFGQ%7C%7C?hl=en) — “5★ Chris and his team at Central Mass Landscapes are awesome.  Have been working with them for years, and they always do an incredible job. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLRzhxLWVMX2ZLZm1RRRAB!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CIHM0ogKEKG8q-eL_fKfmQE%7C%7C?hl=en) — “5★ Central Mass Landscapes designed and installed my front walkway. The team was very professional and punctual. My front yard looks amazing…”
  - [Houzz](https://www.houzz.com/professionals/landscape-contractors/central-mass-landscapes-pfvwus-pf~1864247488) — “5★ Required landscaping architect expertise to assist in developing a plan to update our front and rear yards where we moved into a new deve…”
  - [Houzz](https://www.houzz.com/professionals/landscape-contractors/central-mass-landscapes-pfvwus-pf~1864247488) — “1★ FAILED REPAIR. We hired Chris Duncan, the owner of Central Mass Landscapes, to repair a segment of our retaining wall last summer. The wa…”
- Specializes in Landscaping _(confidence: high)_
  - [Official Website](http://www.centralmasslandscapes.com) — “Central Mass Landscapes provides landscape maintenance, turf fertilization, landscape design and construction, excavation and trucking, and …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaRlVHVTFWVmRLV2pkdlluQTVlVWxpTjNwNWJXYxAB!2m1!1s0x0:0x98c752d8dcf75f1c!3m1!1s2@1:CAIQACodChtycF9oOlZFUGU1VVdKWjdvYnA5eUliN3p5bWc%7C%7C?hl=en) — “5★ Central Mass Landscapes has done my lawn care, shrub pruning and spring and fall cleanups for 10 years. Their work is excellent and relia…”
  - [Houzz](https://www.houzz.com/professionals/landscape-contractors/central-mass-landscapes-pfvwus-pf~1864247488) — “Services offered (Houzz): Residential and Commercial Landscape Design, Installation and Maintenance, Mowing, Fertilizing, Hydroseeding, Exca…”
- Also offers Demolition & Excavation _(confidence: medium)_
  - [Official Website](http://www.centralmasslandscapes.com) — “Central Mass Landscapes provides landscape maintenance, turf fertilization, landscape design and construction, excavation and trucking, and …”
  - [Houzz](https://www.houzz.com/professionals/landscape-contractors/central-mass-landscapes-pfvwus-pf~1864247488) — “Services offered (Houzz): Residential and Commercial Landscape Design, Installation and Maintenance, Mowing, Fertilizing, Hydroseeding, Exca…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Central%20Mass%20Landscapes&query_place_id=ChIJZ5owz_AG5IkRHF_33NhSx5g): 4.5★ from 19 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Central%20Mass%20Landscapes&query_place_id=ChIJZ5owz_AG5IkRHF_33NhSx5g): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/landscape-maintenance/central-mass-landscape-0261-319093): Listed on this source
- [Yelp](https://www.yelp.com/biz/central-mass-landscapes-worcester): Listed on this source
- [Official Website](http://www.centralmasslandscapes.com): 20 yrs in business · Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/landscape-contractors/central-mass-landscapes-pfvwus-pf~1864247488): 3.0★ from 2 ratings

## Recent reviews

- **5/5 · Google Reviews · LEONARD · 2026-08-18**: Central Mass Landscapes has done my lawn care, shrub pruning and spring and fall cleanups for 10 years. Their work is excellent and reliable. They are accessible for questions and suggestions.
I consider myself fortunate that their services are available.
- **5/5 · Google Reviews · Brian Bailey · 2026-08-13**: What an amazing group of people to work with! Everyone was very professional and knowledgeable. Quick responses and worked with me on the design of our project. They truly brought my thoughts to life from the design to the finish product . My family loves our new space these guys have done ! 10 out …
- **5/5 · Google Reviews · Richard Ramey · 2025-06-13**: I reached out to Chris the owner of CMS and asked if he could find time in his schedule to come by and cut, weed Wack my yard. Not thinking it would be down within a couple days, his work came by after a long hot day and did an awesome job. Yard looked great. I would highly recommend CMS for any lan…
- **5/5 · Google Reviews · Nick Gregory-Bernstein · 2025-06-13**: Excellent excellent work! These guys do a fantastic job. Mowing was efficient, tidy, looks great, showed up as promised. What more could you ask for?

They go the extra mile to make sure you're happy and your yard is looking good!
- **5/5 · Google Reviews · Michael J. Lemay · 2025-06-03**: Chris and his team at Central Mass Landscapes are awesome.  Have been working with them for years, and they always do an incredible job. They show up when they say they are going to, and stay until the job is done, leaving the place looking immaculate.

Beyond the work itself, the guys are always ex…
- **5/5 · Google Reviews · Danja Zyberaj · 2024-08-27**: Central Mass Landscapes designed and installed my front walkway. The team was very professional and punctual. My front yard looks amazing! Highly recommended. 
- **5/5 · Houzz · Jeffery Monti · 2018-02-18**: Required landscaping architect expertise to assist in developing a plan to update our front and rear yards where we moved into a new development and our lot was a bare postage stamp. Interacted with and interviewed three or four landscaping companies and decided to contract with C.M.L. The project i…
- **1/5 · Houzz · A. Francis · 2017-05-30**: FAILED REPAIR. We hired Chris Duncan, the owner of Central Mass Landscapes, to repair a segment of our retaining wall last summer. The wall was bulging, and after identifying what he thought was the problem, Chris and his team dismantled and rebuilt the problematic segment. It was an expensive job –…

---

Data freshness: last scanned 2026-08-24T06:47:32.442Z.
Cite as: Central Mass Landscapes — Tavlee (https://tavlee.com/contractor/central-mass-landscapes-worcester)
Source: https://tavlee.com/contractor/central-mass-landscapes-worcester