# Charlestown Home Improvement

**Trade:** General Contractor / Remodeling · **Website:** https://charlestownhomeimprovement.com/home-improvement-services · **Languages:** English

**Rating: not yet scored** — 0 reviews across 3 sources is too little evidence for an honest number.

## The honest read

Charlestown Home Improvement is a Boston-based building and remodeling contractor working across Charlestown, East Boston, the North End, Back Bay and a wide swath of towns north and west of the city — Medford, Malden, Stoneham, Winchester, Melrose, Woburn, Arlington, Lexington and Billerica among them — on renovations, additions, finished basements, kitchen and bathroom remodels, framing and concrete work for residential, commercial and industrial jobs.

Its Better Business Bureau file, opened in May 2025, carries an A grade — the Bureau notes the grade is based on how long the business has been operating rather than on customer history, since the profile is not accredited and shows no reviews, complaints or actions on record. The BBB listing shows it as a one-person operation, with Laura Ketola named as manager.

There's no independent customer review on file yet, so there isn't a track record to weigh beyond what the company says about itself — 20 years in business, by its own account. Worth asking for references and confirming licensing directly given how little third-party information exists so far.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Self-reports 20 years in business _(confidence: medium)_
  - [Official Website](https://charlestownhomeimprovement.com) — “Self-reported 20 years in business”
- Self-reports renovations, additions, finished basements, kitchen/bath remodels, framing and concrete work _(confidence: medium)_
  - [Official Website](https://charlestownhomeimprovement.com) — “Charlestown Home Improvement is a Boston-based building and remodeling contractor offering renovations, additions, finished basements, kitch…”
- Better Business Bureau A grade based on length of time operating, not accredited, no reviews or complaints on file _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/charlestown/profile/home-improvement/charlestown-home-improvement-0021-568032) — “Better Business Bureau grade: A”
  - [Better Business Bureau](https://www.bbb.org/us/ma/charlestown/profile/home-improvement/charlestown-home-improvement-0021-568032) — “BBB profile for Charlestown Home Improvement at 64 Perkins St, Charlestown, MA 02129 (phone 617-352-8318): not BBB accredited, BBB rating A …”
- Specializes in General Contractor / Remodeling _(confidence: medium)_
  - [Official Website](https://charlestownhomeimprovement.com) — “Charlestown Home Improvement is a Boston-based building and remodeling contractor offering renovations, additions, finished basements, kitch…”
- Also offers Kitchen Remodel _(confidence: low)_
  - [Official Website](https://charlestownhomeimprovement.com) — “Charlestown Home Improvement is a Boston-based building and remodeling contractor offering renovations, additions, finished basements, kitch…”
- Also offers Bathroom Remodel _(confidence: low)_
  - [Official Website](https://charlestownhomeimprovement.com) — “Charlestown Home Improvement is a Boston-based building and remodeling contractor offering renovations, additions, finished basements, kitch…”
- Also offers Carpentry _(confidence: low)_
  - [Official Website](https://charlestownhomeimprovement.com) — “Charlestown Home Improvement is a Boston-based building and remodeling contractor offering renovations, additions, finished basements, kitch…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Better Business Bureau](https://www.bbb.org/us/ma/charlestown/profile/home-improvement/charlestown-home-improvement-0021-568032): Listed on this source
- [Official Website](https://charlestownhomeimprovement.com): 20 yrs in business · Self-reported profile and service details
- [Exa](https://charlestownhomeimprovement.com/home-improvement-services): 0 web mentions across the open web (each linked to its source)

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Data freshness: last scanned 2026-08-10T04:07:11.715Z.
Cite as: Charlestown Home Improvement — Tavlee (https://tavlee.com/contractor/charlestown-home-improvement)
Source: https://tavlee.com/contractor/charlestown-home-improvement