---
title: "Chiarella's Heating & Cooling"
description: "Chiarella's Heating & Cooling is a heating and air conditioning company that says it was founded by Michael Chiarella in 1995; its website describes Mike a"
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# Chiarella's Heating & Cooling

**Trade:** HVAC / Heating & Cooling · **Address:** 431 Long Mountain Rd, New Milford, CT 06776 · **Phone:** (860) 799-5511 · **Website:** http://www.chiarellashvac.com/ · **Languages:** English

**Rating: 3.9/5** (medium confidence) — from 28 reviews across 6 sources.
79% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Chiarella's Heating & Cooling is a heating and air conditioning company that says it was founded by Michael Chiarella in 1995; its website describes Mike as a US Army veteran. The company lists Bridgewater, Brookfield, Kent, New Fairfield, Preston, Roxbury and Sherman as its service area. On Google it has 4.8 stars from 22 ratings, and on Angi 3.9 stars from 45 ratings.

A recent Google customer called the company honest and reliable. A 2024 customer said their AC stopped working on a 90-degree day and Mike was at the house within an hour, after hours, and quickly got it fixed. A 2024 customer said Mike came out the same morning during a heatwave and had them sorted before lunch. A 2023 customer said Mike had installed their System 2000 and was servicing it, and that he came quickly for an emergency when they had no hot water.

In a 2025 Reddit comment, a commenter said Chiarella's in New Milford did the work when they replaced their oil furnace with a System 2000 in 2018, at about 12k, and called them clean and competent.

A 2017 customer said Mike quickly and correctly diagnosed and fixed their furnace after a different company had misdiagnosed the issue. A 2017 customer said they diagnosed a complicated problem with the central air, repaired it quickly and cleaned up thoroughly. A 2018 customer described an annual oil burner tune up and a return visit to repair a broken damper, and thought the prices were reasonable.

A 2015 customer called the price a complete ripoff: $400 for maybe 5-10 minutes of work and a $13 part. A 2015 customer said they paid about $380 for a $62 part, and that an 8am-to-12pm arrival window ended with the tech arriving at 1:00pm. A 2016 customer said they were charged $100 just to show up, twice, and the furnace stopped again a few minutes after each fix. A 2014 customer said issues on their job left water on the floor and damaged the control board, though a spare was available at the shop.

Connecticut lists its S1 heating and cooling contractor licence, HTG.0393271-S1, as active.

**Strengths:**
- Fast AC repair — a 2024 customer had Mike there within an hour
- A correct furnace diagnosis — a 2017 customer said another company had misdiagnosed it
- A System 2000 install — a 2025 Reddit commenter called them clean and competent

**Concerns:**
- Flat-rate pricing — a 2015 customer paid $400 for a $13 part
- A $100 trip charge — a 2016 customer paid it twice; the furnace stopped again
- A late arrival — a 2015 customer's tech came at 1:00pm, after the window

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Says it was founded by Michael Chiarella in 1995 and describes Mike as a US Army veteran _(confidence: medium)_
  - [Official Website](http://www.chiarellashvac.com) — “About (self-reported, verbatim): Chiarella Heating & Cooling Services was founded by Michael Chiarella in 1995. Mike is a US Army veteran, w…”
- Lists Bridgewater, Brookfield, Kent, New Fairfield, Preston, Roxbury and Sherman as its service area _(confidence: medium)_
  - [Official Website](http://www.chiarellashvac.com) — “Stated service area (self-reported): Bridgewater, Brookfield, Kent, New Fairfield, Preston, Roxbury, Sherman”
- 4.8 stars from 22 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Chiarella's%20Heating%20%26%20Cooling&query_place_id=ChIJBVZ3nmD154kRfJ-t1oLJLVw) — “Google: 4.8★ from 22 ratings”
- 3.9 stars from 45 Angi ratings _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ct/new-milford/chiarella-heating-cooling-reviews-89302305.htm) — “Angi: 3.9★ from 45 ratings”
  - [Angi](https://www.angi.com/companylist/us/ct/new-milford/chiarella-heating-cooling-reviews-89302305.htm) — “Angi star distribution: 57% 5★ · 17% 4★ · 10% 3★ · 7% 2★ · 10% 1★ (of 45 ratings)”
- A 2024 customer said Mike arrived within an hour, after hours, and quickly fixed their AC on a 90-degree day _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3OXBPQ0xnEAE!2m1!1s0x0:0x5c2dc982d6ad9f7c!3m1!1s2@1:CIHM0ogKEICAgIC79pOCLg%7C%7C?hl=en-US) — “5★ Chiarella's Heating & Cooling is outstanding! My AC stopped working on a 90-degree day, and Mike was at my house within an hour, even tho…”
- A 2024 customer said Mike came out the same morning during a heatwave and had them sorted before lunch _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyaWVHU1JBEAE!2m1!1s0x0:0x5c2dc982d6ad9f7c!3m1!1s2@1:CIHM0ogKEICAgICrieGSRA%7C%7C?hl=en-US) — “5★ Mike is the man!  We had an issue with our HVAC during the July heatwave, and he was able to come out that morning and had us sorted befo…”
- A 2023 customer said Mike installed their System 2000; a 2025 Reddit commenter said Chiarella's replaced their oil furnace with a System 2000 in 2018 _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaZ1BYcVZREAE!2m1!1s0x0:0x5c2dc982d6ad9f7c!3m1!1s2@1:CIHM0ogKEICAgIDZgPXqVQ%7C%7C?hl=en-US) — “5★ Mike is a great guy that installed and services my System 2000.  Very honest and helpful.  came very quickly for an emergency when I had …”
  - [reddit.com](https://www.reddit.com/r/Connecticut/comments/1klmq46/oil_fired_boiler_replacement_cost_newtown_quoted/ms3q76h/) — “r/Connecticut — I replaced my oil furnace in 2018 with a System 2000. Cost was about 12k, and I immediately started saving on oil consumptio…”
- A 2017 customer said Mike correctly diagnosed and fixed their furnace after another company misdiagnosed it _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/new-milford/chiarella-heating-cooling-reviews-89302305.htm) — “Mike and his team arrived on time and were very professional. I had a different company earlier that misdiagnosed the issue and recommended …”
- A 2017 customer said they diagnosed and repaired a complicated central air problem _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/new-milford/chiarella-heating-cooling-reviews-89302305.htm) — “They returned my original call quickly and scheduled an appointment for the next day. They diagnosed a complicated problem with my central a…”
- A 2015 customer called the price a ripoff: $400 for 5-10 minutes of work and a $13 part _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/new-milford/chiarella-heating-cooling-reviews-89302305.htm) — “Central A/C - Service or RepairService was fine but the price was a complete ripoff. $400 for maybe 5-10 minutes of work and a $13 part. Ins…”
- A 2015 customer paid about $380 for a $62 part and the tech arrived after the appointment window _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/new-milford/chiarella-heating-cooling-reviews-89302305.htm) — “A 4 hour window for a service appointment is typical of service professionals; albeit, a bit too much time to be unavailable for my own work…”
- A 2016 customer was charged $100 twice to show up and the furnace stopped again after each fix _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/new-milford/chiarella-heating-cooling-reviews-89302305.htm) — “Charged 100 just to show up, spent less than 10 minutes and only performed most obvious fix. Furnace worked for a few minutes, then stopped …”
- Connecticut lists its S1 heating and cooling contractor licence, HTG.0393271-S1, as active. _(confidence: high)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0393271-S1 registry-verified active — registry holder of record: M.F. CHIARELLA HEATING & COOLING, LLC”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3OXBPQ0xnEAE!2m1!1s0x0:0x5c2dc982d6ad9f7c!3m1!1s2@1:CIHM0ogKEICAgIC79pOCLg%7C%7C?hl=en-US) — “5★ Chiarella's Heating & Cooling is outstanding! My AC stopped working on a 90-degree day, and Mike was at my house within an hour, even tho…”
  - [Angi](https://www.angi.com/companylist/us/ct/new-milford/chiarella-heating-cooling-reviews-89302305.htm) — “They where dependable, showing up when they said they would, They called ahead to ssay exactly what time they would be at my home also. they…”
  - [Angi](https://www.angi.com/companylist/us/ct/new-milford/chiarella-heating-cooling-reviews-89302305.htm) — “Mike and his team arrived on time and were very professional. I had a different company earlier that misdiagnosed the issue and recommended …”
  - [Angi](https://www.angi.com/companylist/us/ct/new-milford/chiarella-heating-cooling-reviews-89302305.htm) — “They returned my original call quickly and scheduled an appointment for the next day. They diagnosed a complicated problem with my central a…”

## License

Status: **active** (#HTG.0393271-S1, hvac) — verified against the official CT state registry on 2026-10-19, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Chiarella's%20Heating%20%26%20Cooling&query_place_id=ChIJBVZ3nmD154kRfJ-t1oLJLVw): 4.8★ from 22 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Chiarella's%20Heating%20%26%20Cooling&query_place_id=ChIJBVZ3nmD154kRfJ-t1oLJLVw): Listed on this source
- [Official Website](http://www.chiarellashvac.com): Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ct/new-milford/chiarella-heating-cooling-reviews-89302305.htm): 3.9★ from 45 ratings
- [Local News](https://www.goodhvaccontractors.com/ct): Listed on this source
- [Reddit](https://www.reddit.com/r/Connecticut/comments/1klmq46/oil_fired_boiler_replacement_cost_newtown_quoted/ms3q76h/): 0 community mentions discussing this business

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “I replaced my oil furnace in 2018 with a System 2000. Cost was about 12k, and I immediately started saving on oil consumption compared to my old Burnham. It’s super quiet, and zero maintenance issues …” — u/PangolinPizzaParty in r/Connecticut (2025-05-13) — https://www.reddit.com/r/Connecticut/comments/1klmq46/oil_fired_boiler_replacement_cost_newtown_quoted/ms3q76h/
- “<!DOCTYPE html> At Work: Mike Chiarella | Fuel Oil News Tuesday, October 13 2026 Breaking News Cetane Announces The Sale Of Inter-Mountain Propane Dennis K. Burke, Inc. Announces Promotion of Tom Mose…” — fueloilnews.com — https://fueloilnews.com/2022/01/19/at-work-mike-chiarella/

## Recent reviews

- **5/5 · Google Reviews · Brooke Paist · 2026-06-24**: Honest and reliable! One of the few hvac technicians you can actually count on
- **5/5 · Google Reviews · Daniel Shpak · 2024-08-15**: Chiarella's Heating & Cooling is outstanding! My AC stopped working on a 90-degree day, and Mike was at my house within an hour, even though it was after hours. He quickly got it fixed and saved us from the heat. He’s since serviced my AC and has been incredibly nice, helpful, and trustworthy. I hig…
- **5/5 · Google Reviews · Wade Rocco · 2024-07-08**: Mike is the man!  We had an issue with our HVAC during the July heatwave, and he was able to come out that morning and had us sorted before lunch.  Highly recommend!!!
- **5/5 · Google Reviews · Jim chester · 2023-09-21**: Mike is a great guy that installed and services my System 2000.  Very honest and helpful.  came very quickly for an emergency when I had no hot water.
- **Angi · Aaron B. · 2019-03-01**: Treated us very well. Didn’t talk down to us or try to oversell. We will be using them again.
- **Angi · Paul F. · 2018-07-01**: Very responsive and
- **Angi · professionaljohn J. · 2018-06-01**: resolved my problem fairly and quickly
- **Angi · Rich W. · 2018-02-01**: They where dependable, showing up when they said they would, They called ahead to ssay exactly what time they would be at my home also. they where clear with what they where going to do, in this case annual oil burner tune up and had to come back to repair a broken damper, i thought prices where rea…
- **Angi · Lori D. · 2017-12-01**: Mike and his team arrived on time and were very professional. I had a different company earlier that misdiagnosed the issue and recommended costly and unnecessary repairs. Mike was able to quickly and correctly diagnose the issue and fix my furnace! Highly recommend him and his team.
- **Angi · Bernie S. · 2017-07-01**: Arrived as scheduled polite and professional .

---

Data freshness: last scanned 2026-10-13T08:07:45.589Z.
Cite as: Chiarella's Heating & Cooling — Tavlee (https://tavlee.com/contractor/chiarella-s-heating-and-cooling-new-milford)
Source: https://tavlee.com/contractor/chiarella-s-heating-and-cooling-new-milford

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