# Classic Metal Roofs

**Trade:** Roofing · **Address:** 156 Northboro Rd A7, Southborough, MA 01772 · **Phone:** (978) 562-7770 · **Website:** https://classicmetalroofs.com/service-area/massachusetts/ · **Languages:** English

**Rating: 4.1/5** (high confidence) — from 89 reviews across 7 sources.
96% of sentiment-scored reviews read net-positive. Last 6 months: 5 reviews, 0 negative.

## The honest read

Classic Metal Roofs is a Southborough-based roofing company that installs metal roof systems for homes, including standing seam, metal shingles, slate and shake profiles, and PVC flat roofs. The business lists its Southborough address and an active Massachusetts HIC license in the state registry. BBB lists the company as accredited with an A+ grade and records claimed license numbers for Massachusetts, Rhode Island, and Connecticut.

Recent customers consistently describe the parts of the job they experienced directly: crews arrived as promised, kept sites clean, explained materials and timelines, and delivered roofs that looked good after installation. Specific accounts mention correcting ice-related roof problems and adding a guard, coordinating with solar installers, and coordinating a house-and-garage project with another contractor. A detailed 2023 review said a 2017 installation still looked much the same six years later and had not produced workmanship or material problems.

There are meaningful older complaints to discuss before booking. A May 2022 Houzz review alleged poor customer service and lack of follow-up after payment. An August 2021 review described snow falling from a third-story roof onto vehicles and said added snow breaks did not solve the problem; a November 2020 review alleged poor follow-through and visible installation problems. These accounts are older than the recent Google praise, but they are specific enough to ask how snow retention, post-install service, and warranty calls are handled. A Connecticut Reddit thread also records a prospective customer calling the price crazy and another questioning whether aluminum snap-lock roofing would suit a solar installation.

The fit is strongest for a homeowner comparing metal roof systems, including projects involving solar, snow, complex roof geometry, or replacement of slate or asphalt. Confirm the exact roof assembly, snow-retention plan, solar attachment approach, warranty terms, total price, and post-install response process in writing. The current Massachusetts registry result is active, although BuildZoom’s older listing said it had no active license on file, so use the state result rather than that directory warning.

**Strengths:**
- Installation quality — repeated praise for finished roofs
- Clear communication — reviewers cite timelines and responsiveness
- Ice-dam solutions — customers describe fewer leaks and snow issues
- Complex coordination — solar and other trades handled together

**Concerns:**
- Post-install follow-up — older reviews allege delayed or absent responses
- Snow retention — one older account describes unresolved vehicle damage
- Project pricing — one Connecticut commenter called the price crazy
- Solar compatibility — a prospect questioned snap-lock dent resistance

**Where sources disagree:**
- BBB and the Massachusetts registry show license records, while an older BuildZoom listing said no active license was on file; the state registry is current.
- Recent Google feedback is strongly positive, but older Houzz reviews report serious follow-up and snow-shedding concerns.
- Google shows 5 stars from 125 ratings while Houzz shows 3.7 from 9 ratings.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Classic Metal Roofs is listed at 156 Northboro Rd A7 in Southborough and its Massachusetts HIC 144235 is registry-verified active. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 144235 registry-verified active — registry holder of record: CLASSIC METAL ROOFS, LLC”
- The company provides standing-seam, metal-shingle, slate, shake, and PVC flat-roof systems. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/southborough/profile/metal-roofing-contractors/classic-metal-roofs-llc-0261-352251) — “Services offered (Better Business Bureau): Aluminum, Copper, Zinc, PVC, standing seam installations, shingle installations, slate installati…”
- Recent Google reviewers repeatedly praise clear communication, clean worksites, professional crews, and finished roof quality. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twSlNuWk9SRWh1V2tadlZYb3hla1Z2Vm1sUVRIYxAB!2m1!1s0x0:0x234ac5ed9927321d!3m1!1s2@1:CAIQACodChtycF9oOkpJSnZOREhuWkZvVXoxekVvVmlQTHc%7C%7C?hl=en) — “5★ From quote to completion was seamless. Quality of product and the professional craftsmanship are unmatched. Would highly recommend Classi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xcVFqbG9hMHRWY2xWM05GbEtNbEJFV214d2RrRRAB!2m1!1s0x0:0x234ac5ed9927321d!3m1!1s2@1:CAIQACodChtycF9oOm1qQjloa0tVclV3NFlKMlBEWmxwdkE%7C%7C?hl=en) — “5★ A five star experience from start to finish. A clean worksite at the end of each day, courteous work crews, everything done as promised w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aQkxVNXNURzVpVG1kWVdVdzRPRGRGYzBWT1VFRRAB!2m1!1s0x0:0x234ac5ed9927321d!3m1!1s2@1:CAIQACodChtycF9oOnZBLU5sTG5iTmdYWUw4ODdFc0VOUEE%7C%7C?hl=en) — “5★ Amazing company to work with. Gave a variety of options to meet my budget. Team of hardworking professionals got the work done fast and n…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25saU4wWnpOelUwVlZjMmRXazFkVXhPVkVjNFNuYxAB!2m1!1s0x0:0x234ac5ed9927321d!3m1!1s2@1:CAIQACodChtycF9oOnliN0ZzNzU0VVc2dWk1dUxOVEc4Snc%7C%7C?hl=en) — “5★ I couldn't ask for more. Excellent service, great team, the installers were professionals and kept my yard clean, which was very importan…”
- Detailed reviews describe solving ice-dam problems, coordinating with solar and masonry contractors, and completing complex installations. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tremRtWjNkMjlGYVVweFdsOVNabU15UzJ0M1JsRRAB!2m1!1s0x0:0x234ac5ed9927321d!3m1!1s2@1:CAIQACodChtycF9oOkkzdmZ3d29FaUpxWl9SZmMyS2t3RlE%7C%7C?hl=en) — “5★ We experienced some damage from ice forming on our roof from the heavy snow over the winter. Mike and the team came out to correct the pr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOVmRVODRWbEk1U2xGdVRVYzBaemw0TFZFemFGRRAB!2m1!1s0x0:0x234ac5ed9927321d!3m1!1s2@1:CAIQACodChtycF9oOjNVdU84VlI5SlFuTUc0Zzl4LVEzaFE%7C%7C?hl=en) — “5★ I had Classic Metal Roofs replace a 125 year old slate roof with a new metal roof in the Oxford Shingle design, and it's probably one of …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIXzdXQ0xBEAE!2m1!1s0x0:0x234ac5ed9927321d!3m1!1s2@1:CIHM0ogKEICAgICH_7WCLA%7C%7C?hl=en) — “5★ We just had a new roof installed on our house & garage by Classic Metal Roofs LLC of Southborough, MA. They did an impeccable job and the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKLTZIOUpnEAE!2m1!1s0x0:0x234ac5ed9927321d!3m1!1s2@1:CIHM0ogKEICAgICJ-6H9Jg%7C%7C?hl=en) — “5★ We needed a roofing upgrade due to water damage on a shallow pitched North facing roof, and also wanted to install solar panels. Mike Gio…”
- BBB lists an A+ grade and accreditation, with licenses claimed in Massachusetts, Rhode Island, and Connecticut. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/southborough/profile/metal-roofing-contractors/classic-metal-roofs-llc-0261-352251) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/southborough/profile/metal-roofing-contractors/classic-metal-roofs-llc-0261-352251) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/ma/southborough/profile/metal-roofing-contractors/classic-metal-roofs-llc-0261-352251) — “Licence listed on Better Business Bureau: 144235”
  - [Better Business Bureau](https://www.bbb.org/us/ma/southborough/profile/metal-roofing-contractors/classic-metal-roofs-llc-0261-352251) — “Licence listed on Better Business Bureau: CSSL-100240”
  - [Better Business Bureau](https://www.bbb.org/us/ma/southborough/profile/metal-roofing-contractors/classic-metal-roofs-llc-0261-352251) — “Licence listed on Better Business Bureau: GC-26528”
  - [Better Business Bureau](https://www.bbb.org/us/ma/southborough/profile/metal-roofing-contractors/classic-metal-roofs-llc-0261-352251) — “Licence listed on Better Business Bureau: HIC.0605107”
- Two older Houzz reviews describe unresolved follow-up and installation concerns, including dangerous snow shedding and warped metal. _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/classic-metal-roofs-llc-pfvwus-pf~1796112082) — “1★ Horrible customer service...they do not honor their work...they don't return phone calls...once they do the work and get your money don't…”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/classic-metal-roofs-llc-pfvwus-pf~1796112082) — “2★ I have never written a negative review of any company that I've hired to work on our house before. In fact, Classic Metal Roofs started o…”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/classic-metal-roofs-llc-pfvwus-pf~1796112082) — “1★ Would not recommend this company! The sales pitch was great, the follow through awful!! They slapped the roof on and it looks like bad, w…”
- A Connecticut Reddit commenter described the price as crazy, while another was concerned about aluminum snap-lock denting during solar installation. _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/Connecticut/comments/1u36cuv/recommendations_for_standing_seam_metal_roof/) — “r/Connecticut — Looking for recommendations for companies that install residential standing seam metal roofs.

I'm looking to replace my roo…”
  - [reddit.com](https://www.reddit.com/r/Connecticut/comments/1u36cuv/recommendations_for_standing_seam_metal_roof/or44eus/) — “r/Connecticut — Hahah I stopped at classic roofs. Price was crazy.”
- The current review picture is strongly positive, with a Google 5-star rating from 125 ratings and a Houzz 3.7 rating from 9 ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Classic%20Metal%20Roofs&query_place_id=ChIJZayc7ZyN44kRHTInme3FSiM) — “Google: 5★ from 125 ratings”
  - [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/classic-metal-roofs-llc-pfvwus-pf~1796112082) — “Houzz: 3.7★ from 9 ratings”
- Specializes in Roofing _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/southborough/profile/metal-roofing-contractors/classic-metal-roofs-llc-0261-352251) — “Services offered (Better Business Bureau): Aluminum, Copper, Zinc, PVC, standing seam installations, shingle installations, slate installati…”
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 144235 registry-verified active — registry holder of record: CLASSIC METAL ROOFS, LLC”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#144235, hic) — verified against the official MA state registry on 2026-08-25, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Classic%20Metal%20Roofs&query_place_id=ChIJZayc7ZyN44kRHTInme3FSiM): 5.0★ from 125 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Classic%20Metal%20Roofs&query_place_id=ChIJZayc7ZyN44kRHTInme3FSiM): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/southborough/profile/metal-roofing-contractors/classic-metal-roofs-llc-0261-352251): Listed on this source
- [Reddit](https://www.reddit.com/r/Connecticut/comments/1u36cuv/recommendations_for_standing_seam_metal_roof/): 2 community mentions discussing this business
- [Official Website](https://classicmetalroofs.com): 20 yrs in business · Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/roofing-and-gutters/classic-metal-roofs-llc-pfvwus-pf~1796112082): 3.7★ from 9 ratings
- [BuildZoom](https://www.buildzoom.com/southborough-ma/roofers): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Hahah I stopped at classic roofs. Price was crazy.” — u/Hot_Lava_Dry_Rips in r/Connecticut (2026-06-11) — https://www.reddit.com/r/Connecticut/comments/1u36cuv/recommendations_for_standing_seam_metal_roof/or44eus/
- “Looking for recommendations for companies that install residential standing seam metal roofs.

I'm looking to replace my roof before installing solar.  I have one quote from Classic Metal Roofs.  But …” — u/Wobblysquee in r/Connecticut (2026-06-11) — https://www.reddit.com/r/Connecticut/comments/1u36cuv/recommendations_for_standing_seam_metal_roof/

## Recent reviews

- **5/5 · Google Reviews · Annmarie Gundlach · 2026-08-05**: Installed Metal Roof
- **5/5 · Google Reviews · Jane Cowan · 2026-07-07**: Our roof, a custom standing seam copper roof, is so beautiful we can barely stand it. We are thrilled to look forward to decades of beauty!
- **5/5 · Google Reviews · Kevin Brousseau · 2026-06-16**: From quote to completion was seamless. Quality of product and the professional craftsmanship are unmatched. Would highly recommend Classic Metal Roofs to anyone who wants the job done perfectly.
- **5/5 · Google Reviews · William Furman · 2026-06-01**: A five star experience from start to finish. A clean worksite at the end of each day, courteous work crews, everything done as promised when promised.
- **5/5 · Google Reviews · Patrick Drouillard · 2026-03-27**: We experienced some damage from ice forming on our roof from the heavy snow over the winter. Mike and the team came out to correct the problem and installed a guard to our metal roof. They did a wonderful job and the team was great to work with.
- **5/5 · Google Reviews · Tee Pearsull Osborne · 2026-02-12**: My family has used this company 20 plus years. They not only install metal roofs, they install PVC membrane roofs" as well. This is the company you want to choose. They do it all and they are very thorough. Super friendly. Communication has been awesome and very professional. They do go the distance…
- **5/5 · Google Reviews · Keith Fragoza · 2026-01-17**: Amazing company to work with. Gave a variety of options to meet my budget. Team of hardworking professionals got the work done fast and neat and organized. Financing was easy to coordinate. Roof looks beautiful and couldn’t be happier. Joe, my sales rep, was involved and kept me updated throughout. …
- **5/5 · Google Reviews · Vivian Hood · 2025-12-09**: My roof came out looking fantastic. The whole experience was a good one. I felt like I got good information but not a hard sell.  Communication was easy and the roof was done as soon as reasonably possible. I ordered one of the less common colors which meant some extra time in the schedule, but the …
- **5/5 · Google Reviews · yoav ohayon · 2025-11-27**: I couldn't ask for more. Excellent service, great team, the installers were professionals and kept my yard clean, which was very important for me. Mike, the owner, was very responsive to all my questions. I'm very satisfied with my new roof, service, and the way it looks. Thank you, classic metal ro…
- **5/5 · Google Reviews · Msafiri · 2025-11-18**: We recently hired Classic Metal Roofs (CMR) to replace the roof on our Single Family Cape Conversion House, and the results have exceeded all our expectations.

From the initial contact to the final inspection, their team demonstrated exceptional professionalism and efficiency. The overall experienc…

---

Data freshness: last scanned 2026-08-25T08:58:40.691Z.
Cite as: Classic Metal Roofs — Tavlee (https://tavlee.com/contractor/classic-metal-roofs-southborough)
Source: https://tavlee.com/contractor/classic-metal-roofs-southborough