--- title: "Climate Care, LLC" description: "Climate Care, LLC is a heating and air conditioning company whose website lists a service area of Norwalk, Greenwich, Westport, Darien, Fairfield, Stamford" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Climate Care, LLC **Trade:** HVAC / Heating & Cooling · **Address:** 318 Strawberry Hill Ave, Norwalk, CT 06851 · **Phone:** (203) 354-2020 · **Website:** https://climatecarect.com/expert-cooling-services-in-fairfield-county-ac-installation-repair-ductless-systems/ · **Languages:** English **Rating: 2.9/5** (high confidence) — from 160 reviews across 8 sources. 83% of sentiment-scored reviews read net-positive. Last 6 months: 8 reviews, 1 negative. ## The honest read Climate Care, LLC is a heating and air conditioning company whose website lists a service area of Norwalk, Greenwich, Westport, Darien, Fairfield, Stamford, Weston, Wilton, Easton, New Canaan and Southport. The company says it has been in business 18 years and advertises 24/7 emergency service. A recent customer said Dave, the owner, helped choose a replacement A/C system and Brian and his crew installed it. A recent customer whose central AC died in a heat wave said Dave quoted the job and the install was completed the following week. A recent customer said Jeff and crew replaced a mini-split in one day. A recent customer said Dave diagnosed a dead blower motor, and Jared and Gio later installed a new motor during the scheduled window. A recent customer said the company replaced an AC unit, cleaned up and adjusted the damper settings on a second unit. A 2026 customer said Dave was the first to respond the same day when a furnace broke down on a very cold day. A 2025 customer said Dave found a used AC unit compatible with the air handler in the attic and installed it at a price the customer called very affordable. A 2022 customer described a full house conversion from electric heat to multi-zone propane heat, central air and ductless mini-splits. A recent customer said a technician quoted $385 per pound for Freon after the phone quote was $45, and an argument followed, though the owner called afterward. A 2025 customer said a $2,125 Energize CT rebate the owner said he filed never arrived and calls went unreturned. A 2025 customer said a zone expansion was left with holes in the basement ducts and no filters for the new zone. A 2024 customer said the owner added 50 percent to a quote and never gave a promised partial refund. The company holds an F grade from the Better Business Bureau, which lists 2 complaints. **Strengths:** - Quick AC replacement — a recent customer had an install the following week - One-day mini-split swap — a recent customer said Jeff and crew finished in a day - Same-day furnace response — a 2026 customer said Dave responded the same day **Concerns:** - Freon pricing — a recent customer was quoted $385 per pound on site - Unpaid rebate — a 2025 customer said a promised rebate never arrived - Unfinished zone expansion — a 2025 customer said duct holes were left - BBB grade F — the Better Business Bureau lists 2 complaints ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Says it has been in business 18 years and offers 24/7 emergency service _(confidence: high)_ - [Official Website](https://climatecarect.com) — “Stated offer (self-reported): 24/7 emergency service” - [Official Website](https://climatecarect.com) — “Self-reported 18 years in business” - A/C system replacement _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sNlZFeHFibmRPWjNkaWEyWkthazFzVUZrMVgwRRAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOnl6VExqbndOZ3dia2ZKak1sUFk1X0E%7C%7C?hl=en-US) — “5★ I had a great experience with this company. My central AC died in early July, right in the middle of a heat wave, and while I was already…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WRVVrUk9ka3RoWjJGT1RGVkhXSFZRUWtwMFpGRRAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOnVEUkROdkthZ2FOTFVHWHVQQkp0ZFE%7C%7C?hl=en-US) — “5★ Really happy with this provider. Great communication from Dave when bidding for the job. On install day - Jeff and his crew were top no…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214bWJXVlZPV2hGVVdwS1dUTjNWWEZzY1Vwc1gxRRAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOmxmbWVVOWhFUWpKWTN3VXFscUpsX1E%7C%7C?hl=en-US) — “5★ Greatly appreciate the replacement of our A/C system with Climate Care. Two things stood out: (1) Dave, the owner, is incredibly familiar…” - Mini-split replacement in one day _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tFMGNsQkZUbTE2Vlc1SGIzaFBUV2hQTkcxcldFRRAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOkE0clBFTm16VW5Hb3hPTWhPNG1rWEE%7C%7C?hl=en-US) — “5★ Our AC mini-split wasn’t working in our new home. They came promptly and gave me a good price on a replacement. Jeff and crew were very …” - Blower motor replacement _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oMU9GTjVWbTQzTlhWUU1tWkRhMGsyU0c5NVdGRRAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOnh1OFN5Vm43NXVQMmZDa0k2SG95WFE%7C%7C?hl=en-US) — “5★ Our central AC died over the weekend. We had some second thoughts about the company we used to go to. I checked Google reviews. Found Cli…” - A recent customer was quoted $385 per pound for Freon after a $45 phone quote _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGUWNVNVFOVUptTmtVNWVIVnVSVVZ3VEUxaE5YYxAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOkFQcU5QNUJmNkU5eHVuRUVwTE1hNXc%7C%7C?hl=en-US) — “2★ On the telephone Matt said they would come out to charge my system with freon and charge $185 for the service call and $45 per pound for…” - A 2025 customer said a promised Energize CT rebate never arrived _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201Q2JrWTJNRkV5UkhaWVUwSmlPREJFV1hWMFQzYxAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOm5CbkY2MFEyRHZYU0JiODBEWXV0T3c%7C%7C?hl=en-US) — “2★ In May, we had a new air handler, condenser, and heat pump (HVAC system) installed by Climate Care. We were told that we'd be given a $2,…” - [Angi](https://www.angi.com/companylist/us/ct/norwalk/climate-care-llc-reviews-37740317.htm) — “In May, we had a new air handler, condenser, and heat pump (HVAC system) installed. We were told we'd be given a $2,125.00 rebate through En…” - A 2025 customer said a zone expansion was left unfinished _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxbVRsUjJZVko2TTBoUVNVa3hSVzlNYkc1TmQzYxAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOi1mTlR2YVJ6M0hQSUkxRW9MbG5Nd3c%7C%7C?hl=en-US) — “1★ Would never hire them again. They never completed the work we hired them to do, including failing to honor the annual service contract a…” - F grade from the Better Business Bureau with 2 complaints _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/norwalk/profile/heating-and-air-conditioning/climate-care-llc-0111-87119320) — “2 complaint(s) on file (count only)” - [Better Business Bureau](https://www.bbb.org/us/ct/norwalk/profile/heating-and-air-conditioning/climate-care-llc-0111-87119320) — “Better Business Bureau grade: F” - 4.5 stars from 178 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Climate%20Care%2C%20LLC&query_place_id=ChIJGzMxRdsd6IkRUK1pXg-yZB8) — “Google: 4.5★ from 178 ratings” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214bWJXVlZPV2hGVVdwS1dUTjNWWEZzY1Vwc1gxRRAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOmxmbWVVOWhFUWpKWTN3VXFscUpsX1E%7C%7C?hl=en-US) — “5★ Greatly appreciate the replacement of our A/C system with Climate Care. Two things stood out: (1) Dave, the owner, is incredibly familiar…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sNlZFeHFibmRPWjNkaWEyWkthazFzVUZrMVgwRRAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOnl6VExqbndOZ3dia2ZKak1sUFk1X0E%7C%7C?hl=en-US) — “5★ I had a great experience with this company. My central AC died in early July, right in the middle of a heat wave, and while I was already…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tFMGNsQkZUbTE2Vlc1SGIzaFBUV2hQTkcxcldFRRAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOkE0clBFTm16VW5Hb3hPTWhPNG1rWEE%7C%7C?hl=en-US) — “5★ Our AC mini-split wasn’t working in our new home. They came promptly and gave me a good price on a replacement. Jeff and crew were very …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVemEwMXNPWFZEYlU5MWIzWXhOalZTZDFkdVEzYxAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOjUza01sOXVDbU91b3YxNjVSd1duQ3c%7C%7C?hl=en-US) — “5★ This is your GO TO esp if you need emergency care. Furnace broke down on coldest day (feeling temp -29c), called 10+ places and Dave (ow…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pRd2FGOWZXbFpaVHpKMmMydERkRjlmWWxkT2VrRRAB!2m1!1s0x0:0x1f64b20f5e69ad50!3m1!1s2@1:CAIQACodChtycF9oOjQwaF9fWlZZTzJ2c2tDdF9fYldOekE%7C%7C?hl=en-US) — “5★ Dave and his team just completed a full install of a new heating and AC system at our home, as ours completely failed just days before th…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Official Website](https://climatecarect.com): 18 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Climate%20Care%2C%20LLC&query_place_id=ChIJGzMxRdsd6IkRUK1pXg-yZB8): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Climate%20Care%2C%20LLC&query_place_id=ChIJGzMxRdsd6IkRUK1pXg-yZB8): 4.5★ from 178 ratings - [Better Business Bureau](https://www.bbb.org/us/ct/norwalk/profile/heating-and-air-conditioning/climate-care-llc-0111-87119320): Listed on this source - [HomeAdvisor](https://www.homeadvisor.com/rated.ClimateCareLLC.37740317.html): 4.3★ from 112 ratings - [Angi](https://www.angi.com/companylist/us/ct/norwalk/climate-care-llc-reviews-37740317.htm): 4.3★ from 112 ratings - [Local News](https://sojo.net/articles/news/hes-suing-his-employer-violating-his-religious-right-climate-care): Listed on this source - [Reddit](https://www.reddit.com/r/hvacadvice/comments/ji4ppc/anything_negative_about_bosch_heat_pumps/i78mdbq/): 0 community mentions discussing this business ## Recent reviews - **5/5 · Google Reviews · Eric Gehrie · 2026-09-04**: Greatly appreciate the replacement of our A/C system with Climate Care. Two things stood out: (1) Dave, the owner, is incredibly familiar with the product lines of several different manufacturers, and had a great sense of what the right product was for our home; (2) Brian and his crew did an amazing… - **5/5 · Google Reviews · Robert W. Reeder IV · 2026-08-28**: Jared is the best - always takes excellent care of us! Incredibly knowledgeable and always going out of his way to help his clients. Highly recommend! - **5/5 · Google Reviews · Abby Smith · 2026-08-03**: I had a great experience with this company. My central AC died in early July, right in the middle of a heat wave, and while I was already dealing with a number of other stressful issues. The large local oil company that had maintained my previous system for over 15 years quoted me a price so outrage… - **5/5 · Google Reviews · Jo Anne Ambrosino · 2026-07-04**: Dave was absolutely amazing during a brutal heat wave right before the 4th of July. Our AC was acting up and he responded to every single call and text quickly, even though it was the day before a major holiday. He talked us through the issue, was spot on with his diagnosis, and even offered to come… - **2/5 · Google Reviews · ted diamonte · 2026-07-03**: On the telephone Matt said they would come out to charge my system with freon and charge $185 for the service call and $45 per pound for Freon. When Terrence got here he said that was all wrong and the charge was $385 per pound for the Freon. When I told him that was ridiculous and his services wer… - **5/5 · Google Reviews · John Verhovek · 2026-06-26**: Our AC mini-split wasn’t working in our new home. They came promptly and gave me a good price on a replacement. Jeff and crew were very helpful and got the job done in one day. My new mini-split works great! - **5/5 · Google Reviews · Victor Belyaev · 2026-06-18**: Our central AC died over the weekend. We had some second thoughts about the company we used to go to. I checked Google reviews. Found Climate Care with open 24/7 sign next to it. Decided to give them a call on Saturday at 6pm. As I was waiting for somebody to pick up the call I got a text message fr… - **5/5 · Google Reviews · Haejean Yim · 2026-06-11**: We were supposed have our old AC people to come to fix our AC unit originally and they kept us wait for more than a week and then a couple days before our guests to come to our house ,they said they are too busy to come. We were in panic mood so googled to find a new company which was climate care.… - **5/5 · Google Reviews · Gary Godshaw · 2026-04-14**: Really happy with this provider. Great communication from Dave when bidding for the job. On install day - Jeff and his crew were top notch. They were here to replace my AC unit - did a great job, cleaned up completely and went the extra mile without being asked… checked my second unit, adjusted th… - **5/5 · Google Reviews · timothy breuer · 2026-04-08**: Our old AC broke early in the spring and we wanted to get a new one installed soon at an excellent price. Within minutes of hearing we needed a new one, the technician at our house worked with Dave to get a proposal drafted. Not only was it an excellent deal, but the AC was literally installed and … --- Data freshness: last scanned 2026-10-13T09:45:32.999Z. Cite as: Climate Care, LLC — Tavlee (https://tavlee.com/contractor/climate-care-llc-norwalk) Source: https://tavlee.com/contractor/climate-care-llc-norwalk ## Sitemap [Full site index](https://tavlee.com/sitemap.md)