---
title: "Clog Master Plumbing, HVAC and Water Damage Restoration Services"
description: "Edwin suspected roots, and a recent customer said he cleared the line that sorely needed it. Clog Master Plumbing, HVAC and Water Damage Restoration Servic"
doc_version: "2026-10-15"
last_updated: "2026-10-15"
---

# Clog Master Plumbing, HVAC and Water Damage Restoration Services

**Trade:** Plumbing · **Address:** 19b Andover Dr, West Hartford, CT 06110 · **Phone:** (860) 709-8427 · **Website:** https://clogmasterllc.com/ · **Languages:** English

**Rating: 3.7/5** (medium confidence) — from 397 reviews across 5 sources.
91% of sentiment-scored reviews read net-positive. Last 6 months: 38 reviews, 1 negative.

## The honest read

Edwin suspected roots, and a recent customer said he cleared the line that sorely needed it. Clog Master Plumbing, HVAC and Water Damage Restoration Services holds 4.7 stars from 501 Google ratings, and its website names a service area of West Hartford, Hartford, East Hartford, Newington, Farmington, Avon and Simsbury. The company says it has been in business 14 years.

A recent customer said Tom replaced bathroom faucet valves that needed parts for older homes, ran out to Home Depot for them, and finished in under an hour. A recent customer whose older home had deteriorated underground cast iron piping said Clog Master repaired it with cast-in-place piping, with no issues 3 years later. A recent customer said Andy diagnosed a backed-up pipe on a Saturday that other plumbers had dismissed, and the team came back on Monday with bigger equipment to fix it. When torrential rain put water in a recent customer's basement, CM Restorations came the same day to remove the water, dehumidify and fan out the basement, and came back the next day when more water seeped in. A recent customer said CM Plumbing repaired their sump pump.

A recent customer was quoted $300 to put a new valve on a corroded fridge waterline and did it themselves in about 10 minutes. A recent customer paid almost $400 for a toilet repair they described as a $25 part and about 15 minutes of work, a price they knew ahead of time. A recent customer said a 10-minute job cost $275. A 2026 customer said an ad offered an $88 drain cleaning, then the bill came to $400. A 2025 customer said a $189 phone quote to replace a shower valve became $1300 when the technician arrived. A 2024 customer said the company tried to claim an extra 8k from their insurance company for a mitigation job, listing insulation removal in a basement the customer said had no insulation.

**Strengths:**
- Root clog clearing — a recent customer said Edwin suspected roots and cleared the line
- Cast-iron pipe repair — a recent customer reported no issues 3 years later
- Same-day water removal — a recent customer said CM Restorations came the same day
- Faucet valve swap — a recent customer said Tom finished in under an hour

**Concerns:**
- Quote that jumped — a 2025 customer said $189 by phone became $1300
- Small-job pricing — a recent customer paid almost $400 for a 15-minute repair
- Insurance billing dispute — a 2024 customer said an extra 8k was claimed
- Advertised drain price — a 2026 customer said an $88 ad became a $400 bill

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.7 stars from 501 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Clog%20Master%20Plumbing%2C%20HVAC%20and%20Water%20Damage%20Restoration%20Services&query_place_id=ChIJn3zdV8-w54kRL9B2fsJTqs0) — “Google: 4.7★ from 501 ratings”
- Its website names a service area of West Hartford, Hartford, East Hartford, Newington, Farmington, Avon and Simsbury _(confidence: medium)_
  - [Official Website](https://clogmasterllc.com) — “Stated service area (self-reported): West Hartford, Hartford, East Hartford, Newington, Farmington, Avon, Simsbury”
- The company says it has been in business 14 years _(confidence: medium)_
  - [Official Website](https://clogmasterllc.com) — “Self-reported 14 years in business”
- A recent customer said Edwin suspected roots and cleared the line _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGNE1GTllja3hwT0VwWWFrRmZRekZvZWtVNVluYxAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOkF4MFNYckxpOEpYakFfQzFoekU5Ync%7C%7C?hl=en-US) — “5★ Edwin arrived when expected and went right to work, he suspected roots and sure enough cleared the line that sorely needed it. Very pleas…”
- A recent customer said Clog Master repaired deteriorated underground cast iron piping with cast-in-place piping, with no issues 3 years later _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWTGJHUkpWVnBTV1dGcExYRTRaWEUxTFZBNVZYYxAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOlVLbGRJVVpSWWFpLXE4ZXE1LVA5VXc%7C%7C?hl=en-US) — “5★ My older home has cast iron piping and the underground portion deteriorated and needed repair. Clog Master completed the repair using cas…”
- A recent customer said Tom replaced bathroom faucet valves in under an hour _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kclJFZENXV3RxZGxOT2RVTmxSMXByYkhjemRrRRAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOmdrREdCWWtqdlNOdUNlR1prbHczdkE%7C%7C?hl=en-US) — “5★ Tom came out to replace faucet valves in a bathroom. He was fantastic! The parts we needed were for older homes. He ran out to Home Depot…”
- After rain flooded a recent customer's basement, CM Restorations came the same day to remove the water and dry the area _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5T01XOXRZWFZIZHpoYU9WQm1SVVZxUmtGRVMwRRAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOk9OMW9tYXVHdzhaOVBmRUVqRkFES0E%7C%7C?hl=en-US) — “5★ No one wants to get to know a business in an emergency, but that is what happened when a torrential rain resulted in water in parts of my…”
- A recent customer paid almost $400 for a toilet repair described as a $25 part and about 15 minutes of work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NMk9IRmtWVjgzY0V0YVNVa3haVUYxVVY4NWVVRRAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOmM2OHFkVV83cEtaSUkxZUF1UV85eUE%7C%7C?hl=en-US) — “1★ The man came on time and looked at the job. The black fill needed to be replaced.
That entailed reaching under the tank and unscrewing th…”
- A recent customer was quoted $300 for a new valve on a fridge waterline _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psMVJ6TjRkSFJRY3pkZmNFeEJkR3gwVGtad1RXYxAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOjl1RzN4dHRQczdfcExBdGx0TkZwTWc%7C%7C?hl=en-US) — “2★ Kind of flabbergasted by the pricing. I had to get a new fridge installed but some of the copper in the waterline was corroded. Initially…”
- A 2026 customer said an advertised $88 drain cleaning came to a $400 bill _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214TU9IVkxUME16ZUhCc1FYSldTVUZ6V2poa1NGRRAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOmxMOHVLT0MzeHBsQXJWSUFzWjhkSFE%7C%7C?hl=en-US) — “2★ Deceitful advertising. Ad says redeem $88 drain cleaning. That's why I called. Then they slap on a $400 bill. No integrity. Technician wa…”
- A 2025 customer said a $189 phone quote for a shower valve became $1300 on arrival _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201cWJGcDNjalF6VTAxVU9FdHNSMjl4Wm1FME5XYxAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOm5qbFp3cjQzU01UOEtsR29xZmE0NWc%7C%7C?hl=en-US) — “1★ Clog master provided an over the phone quote to replace a shower valve for $189.  The technician arrived a the price was $1300.  We fortu…”
- A 2024 customer said the company tried to claim an extra 8k from their insurer for a mitigation job _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkNzdHU2dBRRAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CIHM0ogKEICAgICd77GSgAE%7C%7C?hl=en-US) — “1★ Do not call this company! They will do anything in their power to get extra money from you.  They tried to claim an extra 8k from my insu…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGNE1GTllja3hwT0VwWWFrRmZRekZvZWtVNVluYxAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOkF4MFNYckxpOEpYakFfQzFoekU5Ync%7C%7C?hl=en-US) — “5★ Edwin arrived when expected and went right to work, he suspected roots and sure enough cleared the line that sorely needed it. Very pleas…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205S1J6aG9WMHhmV1V4UVZFUXlXRzExTkU1clpYYxAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOm9KRzhoV0xfWUxQVEQyWG11NE5rZXc%7C%7C?hl=en-US) — “5★ CM Plumbing came out to repair our sump pump today. We had prompt service and a friendly knowledgeable technician. He solved the problem …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kclJFZENXV3RxZGxOT2RVTmxSMXByYkhjemRrRRAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOmdrREdCWWtqdlNOdUNlR1prbHczdkE%7C%7C?hl=en-US) — “5★ Tom came out to replace faucet valves in a bathroom. He was fantastic! The parts we needed were for older homes. He ran out to Home Depot…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWTGJHUkpWVnBTV1dGcExYRTRaWEUxTFZBNVZYYxAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOlVLbGRJVVpSWWFpLXE4ZXE1LVA5VXc%7C%7C?hl=en-US) — “5★ My older home has cast iron piping and the underground portion deteriorated and needed repair. Clog Master completed the repair using cas…”
- Also offers Remediation Services _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5T01XOXRZWFZIZHpoYU9WQm1SVVZxUmtGRVMwRRAB!2m1!1s0x0:0xcdaa53c27e76d02f!3m1!1s2@1:CAIQACodChtycF9oOk9OMW9tYXVHdzhaOVBmRUVqRkFES0E%7C%7C?hl=en-US) — “5★ No one wants to get to know a business in an emergency, but that is what happened when a torrential rain resulted in water in parts of my…”

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Official Website](https://clogmasterllc.com): 14 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Clog%20Master%20Plumbing%2C%20HVAC%20and%20Water%20Damage%20Restoration%20Services&query_place_id=ChIJn3zdV8-w54kRL9B2fsJTqs0): Listed on this source
- [Local News](https://basementlocal.com/basement-waterproofing/west-hartford-ct/): Listed on this source
- [Reddit](https://www.reddit.com/r/homeowners/comments/1bbug0f/plumber_referred_me_to_water_restoration_guy_was/): 0 community mentions discussing this business
- [Google](https://www.google.com/maps/search/?api=1&query=Clog%20Master%20Plumbing%2C%20HVAC%20and%20Water%20Damage%20Restoration%20Services&query_place_id=ChIJn3zdV8-w54kRL9B2fsJTqs0): 4.7★ from 501 ratings

## Recent reviews

- **5/5 · Google Reviews · Ulysses Orduz · 2026-09-24**: The women in the office are so friendly. They came out for a free quote and then were able to fix my garbage disposal the same day couldn't have asked for a better company to come out
- **5/5 · Google Reviews · Katherine H · 2026-09-24**: I needed some plumbing service and called them. The lady who answered the phone was so helpful and friendly. She was able to get a plumber out to me the same day, and he fixed my problem quickly. I really appreciate the great service and will definitely be calling them again if I need anything in th…
- **5/5 · Google Reviews · Dana Barrow III · 2026-09-22**: Edwin was very professional and cleared the drain, was very polite and diligent, got the job done in a very timely manner, very pleased I chose CM Plumbing
- **5/5 · Google Reviews · Gary Mayne · 2026-09-15**: Fast and efficient service. Very reasonable and I didn’t have to wait long for them to come. Thank you
- **5/5 · Google Reviews · Midas of Torrington · 2026-09-14**: fixed a major problem that a prior plumbing company caused and wouldnt repair. went above and beyond.  and the price was beyond fair.
- **1/5 · Google Reviews · David Rosow · 2026-09-11**: Terrible price quote. Repair man was nice but we refused service because of the price.
- **5/5 · Google Reviews · Gildren Delgado · 2026-09-11**: I will recommend this. Company Edwin was amazing. Great job very clean. Very neat. He finished the job. Recommend highly.
- **5/5 · Google Reviews · Jonathan Weisman · 2026-09-05**: Issue with sewage line to street from street side. Scoped
- **5/5 · Google Reviews · Tom Vicino · 2026-09-05**: Came same day...holiday weekend so it cost more to fix...needed it done ASAP
- **5/5 · Google Reviews · Roje Robinson · 2026-09-02**: Dakota did a great job answering all my questions and did my repair flawlessly thank you

---

Data freshness: last scanned 2026-10-15T13:02:44.800Z.
Cite as: Clog Master Plumbing, HVAC and Water Damage Restoration Services — Tavlee (https://tavlee.com/contractor/clog-master-plumbing-hvac-and-water-damage-west-hartford)
Source: https://tavlee.com/contractor/clog-master-plumbing-hvac-and-water-damage-west-hartford

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