# Coastal Waste Management

**Trade:** Junk Removal · **Address:** 428 Nathan Ellis Hwy, Mashpee, MA 02649 · **Phone:** (508) 648-9230 · **Website:** https://coastalwastemgmt.com/ · **Languages:** English

**Rating: 4.5/5** (medium confidence) — from 314 reviews across 5 sources.
99% of sentiment-scored reviews read net-positive. Last 6 months: 51 reviews, 0 negative.

## The honest read

Coastal Waste Management is a Mashpee-based dumpster rental and trash/recycling service that's become the name Cape Cod homeowners reach for on short notice — reviewer after reviewer describes calling on a weekend in a bind and having a container delivered the next business morning. The company runs both one-off project dumpsters and recurring residential and business pickup.

The track record runs to 314 reviews from 2021 through 2026 across five sources, the overwhelming majority five stars, with two names — Matt and Tom — coming up constantly for handling calls and deliveries personally. In a May 2026 review, a customer needing a 30-yard dumpster on a Saturday afternoon had it dropped off first thing Monday morning exactly where they'd asked; another described the same thing for a last-minute cleanout in Hyannis while working out of Central Massachusetts. Reviewers consistently mention no hidden fees, clear upfront pricing, and easy extensions when a project runs longer than planned. The company also runs recurring pickup: in a February 2026 review, a customer using both residential trash pickup and business dumpsters said service stayed reliable even through a recent blizzard.

In a February 2023 review, a customer described a very different experience with the recurring pickup service — missed pickups, and an unresolved refund dispute after cancelling that they said went unanswered by management despite repeated calls. It's the one substantially negative account in an otherwise deep and consistently positive history, and it's worth knowing that complaint centered on ongoing pickup service rather than one-time dumpster rentals, which is where the bulk of the recent praise concentrates.

For a project dumpster — cleanout, renovation debris, a move — Coastal Waste Management has an exceptionally deep and current run of praise for fast delivery, clear pricing and easy communication. For ongoing residential or business trash and recycling service, recent reviews are similarly strong, though it's worth confirming pickup schedules and cancellation/refund policy in writing given the one older complaint about both.

**Strengths:**
- Fast turnaround — dumpsters delivered next-business-day even on weekend requests
- Named staff — Matt and Tom repeatedly praised for personal communication
- Transparent pricing — reviewers cite no hidden fees, clear quotes upfront
- Flexible rentals — easy extensions when a project runs long

**Concerns:**
- Refund dispute — a 2023 review described missed pickups and no resolution

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- In a May 2026 review, delivered a 30-yard dumpster first thing Monday morning after a Saturday afternoon request _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kVlpEaFlNV3RGWXpkUWRFNDBXa2xUUW1rd1VGRRAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOmdVZDhYMWtFYzdQdE40WklTQmkwUFE%7C%7C?hl=en) — “5★ Can’t say enough good things about this company. I called on a Saturday afternoon last minute in dire need of a 30 yard dumpster. Not onl…”
- Reviewers repeatedly cite named staff Matt and Tom for direct, personal communication on deliveries _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GS1duQktiRmswTlRCMFVsZHFZek5pZFdkUGQyYxAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOmFKWnBKbFk0NTB0UldqYzNidWdPd2c%7C%7C?hl=en) — “5★ Matt and Tom are awesome! They helped to make our yard project hassle free. They are easy to work with and very professional!  Highly rec…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SdGRFUmlhMXBhV2t0TldIUjJiMnN0YWpOc1puYxAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOmRtdERia1paWktNWHR2b2stajNsZnc%7C%7C?hl=en) — “5★ I cannot say enough great things about Coastal Waste Management. They have been absolutely fantastic from day one. Tom and Matt are depen…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1cE5YaE1UMUl0Ym5kdWMxbFhPVE4zYm5KYVJXYxAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOk5pNXhMT1Itbnduc1lXOTN3bnJaRWc%7C%7C?hl=en) — “5★ Delivery, setup and removal was seamless.  The nicest delivery man I have ever met (I feel awful, I do not remember his name)! Communicat…”
- Reviewers repeatedly cite clear upfront pricing with no hidden fees _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25RMU5UZFZlVXRpT0ZOWmJIbHdWSHBTWnpCSWRXYxAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOnQ1NTdVeUtiOFNZbHlwVHpSZzBIdWc%7C%7C?hl=en) — “5★ Great company to work with. Very easy to order a dumpster. The delivery was on time. Scheduling the pickup was easy and on time as well. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsT1ZWOVJTVkI2V0VoVGIwRktkMkZxTTJGSVkwRRAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOklOVV9RSVB6WEhTb0FKd2FqM2FIY0E%7C%7C?hl=en) — “5★ Coastal waste management Has the best open dumpster rates on Cape Cod. We rented an open 10 yard container for yard waste. They place the…”
- Multiple reviewers describe easily extending a dumpster rental when a project ran longer than planned _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25BeGVIVXRNV2QxUW0wdFRGSlhOblkxZUhJd1MxRRAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOnAxeHUtMWd1Qm0tTFJXNnY1eHIwS1E%7C%7C?hl=en) — “5★ Dumpster was clean. They were on time.  When I needed it a few more days, it was no problem. I will definitely use them again.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWR2RFNTBkMFZZVTFCcWFsZHhRVXRFWm1SWWNsRRAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOjVGdE50d0VYU1BqaldxQUtEZmRYclE%7C%7C?hl=en) — “5★ very positive experience as a 1st time dumpster renter.
dealings w/ Matt were all smooth from ordering to delivery to pickup. Delivery by…”
- Provides recurring residential and business trash and recycling pickup alongside project dumpster rentals _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNNE5UWlBVV3BCWm1WS1RXUktOVkpGYm5WaVpIYxAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOkM4NTZPUWpBZmVKTWRKNVJFbnViZHc%7C%7C?hl=en) — “5★ Coastal Waste Management has exceeded our expectations in managing our weekly recycling and trash pickup. Their excellent communication a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aWlYzRkRWa05FWDNka1RXaExiRTFLYW1SSmExRRAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOnZZV3FDVkNEX3dkTWhLbE1KamRJa1E%7C%7C?hl=en) — “5★ We use Coastal Waste Management for both our residential trash pickup and our business dumpsters, and we truly can’t say enough good thin…”
- BBB accredited business with an A+ rating _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/mashpee/profile/waste-management/coastal-waste-management-llc-0021-568299) — “Better Business Bureau grade: A+”
- A February 2023 review described missed recurring pickups and an unresolved refund dispute after cancelling service _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNob2ZEeldnEAE!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CIHM0ogKEICAgIChofDzWg%7C%7C?hl=en) — “1★ Horrible company. Do not believe these bogus 5 star reviews. They miss pickups. I cancelled service and they refuse to issue me a refund.…”
- Roll-off dumpster rental _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kVlpEaFlNV3RGWXpkUWRFNDBXa2xUUW1rd1VGRRAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOmdVZDhYMWtFYzdQdE40WklTQmkwUFE%7C%7C?hl=en) — “5★ Can’t say enough good things about this company. I called on a Saturday afternoon last minute in dire need of a 30 yard dumpster. Not onl…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsT1ZWOVJTVkI2V0VoVGIwRktkMkZxTTJGSVkwRRAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOklOVV9RSVB6WEhTb0FKd2FqM2FIY0E%7C%7C?hl=en) — “5★ Coastal waste management Has the best open dumpster rates on Cape Cod. We rented an open 10 yard container for yard waste. They place the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213d05UQnFkemwxTkVnNFZFTmxRVFZ5ZGtoV1gyYxAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOmwwNTBqdzl1NEg4VENlQTVydkhWX2c%7C%7C?hl=en) — “5★ We had a great experience with Coastal Waste Management from start to finish. We rented a 10 yard dumpster for a basement and attic clean…”
- Residential trash and recycling pickup _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNNE5UWlBVV3BCWm1WS1RXUktOVkpGYm5WaVpIYxAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOkM4NTZPUWpBZmVKTWRKNVJFbnViZHc%7C%7C?hl=en) — “5★ Coastal Waste Management has exceeded our expectations in managing our weekly recycling and trash pickup. Their excellent communication a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aWlYzRkRWa05FWDNka1RXaExiRTFLYW1SSmExRRAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOnZZV3FDVkNEX3dkTWhLbE1KamRJa1E%7C%7C?hl=en) — “5★ We use Coastal Waste Management for both our residential trash pickup and our business dumpsters, and we truly can’t say enough good thin…”
- Specializes in Junk Removal _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNNE5UWlBVV3BCWm1WS1RXUktOVkpGYm5WaVpIYxAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOkM4NTZPUWpBZmVKTWRKNVJFbnViZHc%7C%7C?hl=en) — “5★ Coastal Waste Management has exceeded our expectations in managing our weekly recycling and trash pickup. Their excellent communication a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kVlpEaFlNV3RGWXpkUWRFNDBXa2xUUW1rd1VGRRAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOmdVZDhYMWtFYzdQdE40WklTQmkwUFE%7C%7C?hl=en) — “5★ Can’t say enough good things about this company. I called on a Saturday afternoon last minute in dire need of a 30 yard dumpster. Not onl…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsT1ZWOVJTVkI2V0VoVGIwRktkMkZxTTJGSVkwRRAB!2m1!1s0x0:0xa722d82602ae1b8d!3m1!1s2@1:CAIQACodChtycF9oOklOVV9RSVB6WEhTb0FKd2FqM2FIY0E%7C%7C?hl=en) — “5★ Coastal waste management Has the best open dumpster rates on Cape Cod. We rented an open 10 yard container for yard waste. They place the…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Coastal%20Waste%20Management&query_place_id=ChIJw0zpldrT5IkRjRuuAibYIqc): 5.0★ from 422 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Coastal%20Waste%20Management&query_place_id=ChIJw0zpldrT5IkRjRuuAibYIqc): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/mashpee/profile/waste-management/coastal-waste-management-llc-0021-568299): Listed on this source
- [Yelp](https://www.yelp.com/biz/coastal-waste-management-mashpee): Listed on this source
- [Official Website](https://coastalwastemgmt.com): Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Rachael Brodeur · 2026-08-21**: Great service and friendly staff!  Would definitely use them again the future!
- **5/5 · Google Reviews · Andrew Xavier · 2026-08-18**: Highly recommend coastal waste management! They were very accommodating and got us a dumpster delivered very quickly!
- **5/5 · Google Reviews · Jessica Gallagher · 2026-08-17**: On time, Efficient,  and very nice!! Would highly recommend 10/10! Thank you!
- **5/5 · Google Reviews · Jessica Endich · 2026-08-10**: We recently had a flood in our basement and the EASIEST part of handling it was working with CWM team. Some of the friendliest guys and would 100% recommend them to anyone looking for a dumpster!!
- **5/5 · Google Reviews · Lisa Rowe · 2026-08-03**: I have had an exceptional experience with Coastal Waste Management. Their service is truly top-tier, from the initial setup process to managing the end-of-season service for our rental property. They are, without a doubt, the best waste management company I have ever worked with. I highly recommend …
- **5/5 · Google Reviews · william sampson · 2026-08-01**: Competitive price. Quick, professional service
- **5/5 · Google Reviews · Lisa Garrison · 2026-07-30**: Dumpster was clean. They were on time.  When I needed it a few more days, it was no problem. I will definitely use them again.
- **5/5 · Google Reviews · Kitty Brazelton · 2026-07-16**: Great. Great. Great.
- **5/5 · Google Reviews · Chris Mulloy · 2026-07-14**: Everything went good. 2 weeks to the day. Drivers were very considerate and did a great job putting the dumpster were I asked it to placed . The pickup went very good.very friendly and professional.
Thank you
- **5/5 · Google Reviews · Kathy Bergeron · 2026-07-13**: Renting a dumpster from Coastal Waste Management was a positive experience from start to finish. When inquiring about cost, how the whole process worked, and the actual reserving of the dumpster, those whom I spoke with were knowledgeable, friendly and helpful. Delivery time was also something they …

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Data freshness: last scanned 2026-08-24T06:42:22.617Z.
Cite as: Coastal Waste Management — Tavlee (https://tavlee.com/contractor/coastal-waste-management-mashpee)
Source: https://tavlee.com/contractor/coastal-waste-management-mashpee