--- title: "Colonial Plumbing & Heating" description: "Colonial Plumbing & Heating holds 4.7 stars from 43 Google ratings, and the company says on its website it has been in business 25 years. A recent customer" doc_version: "2026-10-24" last_updated: "2026-10-24" --- # Colonial Plumbing & Heating **Trade:** HVAC / Heating & Cooling · **Address:** 180 Londonderry Tpke Suite 6, Hooksett, NH 03106 · **Phone:** (603) 836-5055 · **Website:** https://callcolonial.com/ · **Languages:** English **Rating: 4.5/5** (medium confidence) — from 29 reviews across 5 sources. 97% of sentiment-scored reviews read net-positive. Last 6 months: 8 reviews, 0 negative. ## The honest read Colonial Plumbing & Heating holds 4.7 stars from 43 Google ratings, and the company says on its website it has been in business 25 years. A recent customer said that after calling about a leaking old water heater on a Monday, Colonial came the next day to inspect, and two days later a new water heater was working. A recent reviewer said a 10-plus-year-old snowmelt system was up and running in time for winter. A recent customer said the team completed plumbing repairs for their elderly mom, explained the scope of work and aligned on costs before starting, and looked into a frozen outdoor faucet while there. A 2025 customer said Don and Sam helped replace their old heating system, and that when the gas provider caused an error, the Colonial team was there within a few hours. A 2024 customer said Colonial replaced their entire heating system. A 2025 customer said Sam helped with their AC condenser unit and that the price was great for the work done. A 2024 customer said Don came back three separate times to help them get smart thermostats working with a new HVAC system. A 2024 customer said all the plumbing in their house was replaced and a new filtration system installed. A 2023 customer said Don had installed an energy recovery ventilator, a water softener and a 4-stage water filtration system, and was doing annual maintenance on their HVAC system; that 2023 customer wrote, "I'm sure he's not the cheapest out there but there's a reason." A 2025 customer said Don took control of their home renovation and organized the electrician and carpenter. A 2025 customer named Don as the owner and said he was accommodating with scheduling. A 2023 reviewer gave two stars, writing "Say 24 he no one answers phone." New Hampshire lists plumber licence 2245 as active, held by Donald G Benedict. **Strengths:** - Water heater swap — a recent customer had a new one two days after inspection - Heating system replacement — a 2024 customer said Colonial replaced the entire system - Quick emergency visit — a 2025 customer said the team came within hours - Costs agreed upfront — a recent customer said costs were aligned before work began **Concerns:** - Unanswered phone — a 2023 reviewer said no one answers the phone ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.7 stars from 43 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Colonial%20Plumbing%20%26%20Heating&query_place_id=ChIJIw0OS7RP4okRZ_OKwTo3wQU) — “Google: 4.7★ from 43 ratings” - The company says it has been in business 25 years _(confidence: medium)_ - [Official Website](https://callcolonial.com) — “Self-reported 25 years in business” - A recent customer said Colonial inspected a leaking water heater the day after the call and had a new one working two days later _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xodmRFZGtUMGxZVTBWZlVrOVlkbkI0YjJkSVUwRRAB!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CAIQACodChtycF9oOlhvdEdkT0lYU0VfUk9YdnB4b2dIU0E%7C%7C?hl=en-US) — “5★ Totally professional,courteous, and very caring. An old water heater was leaking- called Monday and the very next day Colonial was there…” - A 2025 customer said Don and Sam helped replace their old heating system and came within a few hours after a gas provider error _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnd2V2QlpREAE!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CIHM0ogKEICAgMCgwevBZQ%7C%7C?hl=en-US) — “5★ Don & Sam have been WONDERFUL. Helped to replace our old heating system and were always friendly, on time and efficient. When the gas pr…” - A 2024 customer said Colonial replaced their entire heating system _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYNWZtTXF3RRAB!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CIHM0ogKEICAgIDX5fmMqwE%7C%7C?hl=en-US) — “5★ I recently had the pleasure of working with Colonial to replace our entire heating system, and I couldn’t be more impressed with their pr…” - A 2024 customer said all the plumbing in their house was replaced and a new filtration system installed _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2b3QtNWtRRRAB!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CIHM0ogKEICAgIDvot-5kQE%7C%7C?hl=en-US) — “5★ I recently had all the plumbing in my house replaced and a new filtration system installed by Colonial, and I couldn’t be more impressed.…” - A recent customer said the team explained the scope of work and aligned on costs before starting _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2padFlqUXlUV1JtTjBoM09VNXJXRXh3VWpsNVkyYxAB!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CAIQACodChtycF9oOjZtYjQyTWRmN0h3OU5rWExwUjl5Y2c%7C%7C?hl=en-US) — “5★ I can’t say enough good things about Colonial Plumbing & Heating. Their team showed remarkable patience and professionalism while complet…” - A 2023 customer wrote that Don is not the cheapest but there is a reason _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSb3RPa3NBRRAB!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CIHM0ogKEICAgICRotOksAE%7C%7C?hl=en-US) — “5★ I (and my extended family) have had Don perform work for us for a number of years. He installed my ERV (Energy Recovery Ventilator), wat…” - A 2023 reviewer gave two stars, writing that no one answers the phone _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNobC1fMEhnEAE!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CIHM0ogKEICAgIChl-_0Hg%7C%7C?hl=en-US) — “2★ Say 24 he no one answers phone” - New Hampshire lists plumber licence 2245 as active, held by Donald G Benedict. _(confidence: high)_ - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH plumber license 2245 registry-verified active — registry holder of record: Donald G Benedict” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WSk9YVlNWMWxPT1hwS1NFSnBXRm80Wm14eE9FRRAB!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CAIQACodChtycF9oOmVJOXVSV1lOOXpKSEJpWFo4ZmxxOEE%7C%7C?hl=en-US) — “5★ Sam was very helpful with my AC condenser unit. Price was great for the work done. Thanks!” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnd2V2QlpREAE!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CIHM0ogKEICAgMCgwevBZQ%7C%7C?hl=en-US) — “5★ Don & Sam have been WONDERFUL. Helped to replace our old heating system and were always friendly, on time and efficient. When the gas pr…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYNWZtTXF3RRAB!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CIHM0ogKEICAgIDX5fmMqwE%7C%7C?hl=en-US) — “5★ I recently had the pleasure of working with Colonial to replace our entire heating system, and I couldn’t be more impressed with their pr…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIbDlxakh3EAE!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CIHM0ogKEICAgIDHl9qjHw%7C%7C?hl=en-US) — “5★ My family and I moved into a 20 year old house and we’re having issues installing smart thermostats with our new HVAC system. Don offered…” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xodmRFZGtUMGxZVTBWZlVrOVlkbkI0YjJkSVUwRRAB!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CAIQACodChtycF9oOlhvdEdkT0lYU0VfUk9YdnB4b2dIU0E%7C%7C?hl=en-US) — “5★ Totally professional,courteous, and very caring. An old water heater was leaking- called Monday and the very next day Colonial was there…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2padFlqUXlUV1JtTjBoM09VNXJXRXh3VWpsNVkyYxAB!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CAIQACodChtycF9oOjZtYjQyTWRmN0h3OU5rWExwUjl5Y2c%7C%7C?hl=en-US) — “5★ I can’t say enough good things about Colonial Plumbing & Heating. Their team showed remarkable patience and professionalism while complet…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2b3QtNWtRRRAB!2m1!1s0x0:0x5c1373ac18af367!3m1!1s2@1:CIHM0ogKEICAgIDvot-5kQE%7C%7C?hl=en-US) — “5★ I recently had all the plumbing in my house replaced and a new filtration system installed by Colonial, and I couldn’t be more impressed.…” ## License Status: **active** (#2245, plumber) — verified against the official NH state registry on 2026-10-22, never self-reported. Re-check at the official registry: https://forms.nh.gov/licenseverification/ ## Sources - [Reddit](https://www.reddit.com/r/heatpumps/comments/1etynb7/heat_pump_install_massachusetts_replacing_oil/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Colonial%20Plumbing%20%26%20Heating&query_place_id=ChIJIw0OS7RP4okRZ_OKwTo3wQU): 4.7★ from 43 ratings - [Local News](https://www.casemine.com/commentary/us/proportional-attorney-fee-awards-under-the-rhode-island-open-meetings-act%3A-discretion-and-proportionality-affirmed/view): Listed on this source - [Official Website](https://callcolonial.com): 25 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Colonial%20Plumbing%20%26%20Heating&query_place_id=ChIJIw0OS7RP4okRZ_OKwTo3wQU): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Patricia Maibauer · 2026-09-10**: Always professional - **5/5 · Google Reviews · Robert Fox · 2026-09-04**: Totally professional,courteous, and very caring. An old water heater was leaking- called Monday and the very next day Colonial was there to inspect. Two days later I had a new working water heater. From the installation to the clean-up they were top-rate. Clearly, if you are looking for a Plumbi… - **5/5 · Google Reviews · Eric Tyrrell · 2026-08-28**: Highly recommend, very professional and knowledgeable of our systems. Got a 10+ year old snowmelt system up and running in time for the winter - **5/5 · Google Reviews · Evelyn Mcadams · 2026-08-14**: Always great service and Sam is awesome! - **5/5 · Google Reviews · Doug Ridyard · 2026-07-11**: Great service, always available and easy to contact - **5/5 · Google Reviews · mark ramsay · 2026-06-19**: On time, courteous, professional, and reasonable! Glad to know Colonial provides a plumber we can depend on! Thank you! - **5/5 · Google Reviews · Cynthia Coughlin · 2026-06-12**: Excellent professional workmanship and service. Highly recommended. - **5/5 · Google Reviews · Niem Dang · 2026-05-27**: I can’t say enough good things about Colonial Plumbing & Heating. Their team showed remarkable patience and professionalism while completing plumbing repairs for my elderly mom. They arrived exactly when promised, carefully inspected the issues, and clearly explained the scope of work and aligned on… - **5/5 · Google Reviews · Kim Smith · 2026-04-17**: Colonial Plumbing and Heating is absolutely the best around. They go above and beyond, and are fair and reliable. - **5/5 · Google Reviews · Omar Jazaerle · 2026-04-13**: Attentive, professional, timely and honest. I will only be working with them for our household plumbing from now on. Thank you Sam and Ethan for providing great and friendly service! --- Data freshness: last scanned 2026-10-18T03:05:44.755Z. Cite as: Colonial Plumbing & Heating — Tavlee (https://tavlee.com/contractor/colonial-plumbing-and-heating-hooksett) Source: https://tavlee.com/contractor/colonial-plumbing-and-heating-hooksett ## Sitemap [Full site index](https://tavlee.com/sitemap.md)