# Comfort Professor **Trade:** HVAC / Heating & Cooling · **Address:** 100 Research Dr, Wilmington, MA 01887, USA · **Phone:** (617) 807-7333 · **Website:** https://comfortprofessor.com/?utm_campaign=gmb · **Languages:** English, Spanish **Rating: 4.4/5** (high confidence) — from 64 reviews across 5 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 64 reviews, 0 negative. ## The honest read Comfort Professor is a Wilmington-based HVAC and plumbing outfit whose calling card is showing up when others won't. Several reviewers describe calling during a heat wave — one on July 4th, another on a Friday evening with the house at 87 degrees — and getting a technician out within the hour rather than the next available slot days later. The written record runs across 64 reviews in 2026 alone, spread over Google, Angi, and HomeAdvisor, and stays consistent: technicians named Ken, Derek, Bobby, Josh, and Steven turn up again and again, each credited with diagnosing the actual problem rather than reaching for the most expensive fix. One reviewer described Steven repairing an AC unit that two years of other repair companies had all said needed full replacement; another said technician Bobby found the real issue by noon on his first visit after a different company's earlier replacement never worked right. Office staff, especially Kim, are singled out repeatedly for keeping customers updated by phone throughout a job. Beyond routine AC and furnace repair, the reviews describe full HVAC system replacements — including a multi-zone install in an older two-unit building — mini-split installations for auxiliary dwellings and additions, and, less expected for an HVAC company, plumbing work: a cleared mainline, a fixed leaky shower, and a couple of water heater replacements. One review also mentions an in-house electrician available for related work. There's nothing to flag from what customers wrote — no complaints appear anywhere in the record, and the pattern across dozens of independent reviewers (rental property owners, a bar in downtown Manchester, first-time AC replacements) tells the same story from different angles: a quick response, a technician who explains the diagnosis in plain terms, and a crew that leaves the site clean. For anyone comparing HVAC quotes, the reviews suggest it's worth calling for a second opinion before committing to a costlier repair elsewhere — several customers specifically switched to Comfort Professor after another company recommended a more expensive fix. **Strengths:** - Fast emergency response — answered holiday and heat-wave AC failures within the hour - Second-opinion saves — fixed issues other companies said needed full replacement - Office communication — Kim and staff keep customers updated throughout - Clean job sites — crews consistently leave work areas tidy ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Multiple reviewers describe same-day or within-the-hour response during AC emergencies, including on a holiday and during a heat wave _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5dmJYTlJWMlZxVkdGSGNIazJUekJCVUdKalJVRRAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOk9vbXNRV2VqVGFHcHk2TzBBUGJjRUE%7C%7C?hl=en) — “5★ On a Friday evening during a recent heat wave, our a/c stopped working and it was 87 degrees in our home. We called Comfort Professor ho…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCTmJrc3hiR0ZmYVVFeE1WSnVWMk42TFRWWmVHYxAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOjBNbksxbGFfaUExMVJuV2N6LTVZeGc%7C%7C?hl=en) — “5★ Imagine waking up in the middle of a heat wave on a holiday (July 4th) and your air conditioning unit has conked out. You start calling a…” - Technicians repeatedly credited with correctly diagnosing issues after other companies recommended full replacement _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4dWFYRk5ORWxPU1RneVgxRkxhRlV5WW1FeGVYYxAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOkxuaXFNNElOSTgyX1FLaFUyYmExeXc%7C%7C?hl=en) — “5★ Comfort professor is amazing!! We had issues with our AC for a year, had it replaced by another company but they still couldn’t get it t…” - [Angi](https://www.angi.com/companylist/us/ma/duxbury/comfort-professor-reviews-1.htm) — “5★ Steven showed up and was able to repair our AC after two years of multiple repair companies that could not help. Everyone else said we ha…” - Office staff, particularly Kim, are named repeatedly for proactive communication throughout jobs _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkdmFFMDBZbk0xVEhocVFrY3RTVzFJUkRkbmEzYxAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOkdvaE00YnM1THhqQkctSW1IRDdna3c%7C%7C?hl=en) — “5★ We highly recommend Comfort Professors! They’ve completed HVAC work at both our multi-family property and our home, and every experience …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WRWFXbG9jbDh0ZG5SMmQyMUlUbmhwVWpFeFFWRRAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOnVEaWlocl8tdnR2d21ITnhpUjExQVE%7C%7C?hl=en) — “5★ Great experience. Everyone was very kind and professional. Kim in office was super responsive and helpful. Would definitely recommend the…” - Reviewers across multiple jobs note crews leave the work site clean _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4eGVUTjFMVXBFTXkxeldFWjVRVGhwWkVwV2RrRRAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOkxxeTN1LUpEMy1zWEZ5QThpZEpWdkE%7C%7C?hl=en) — “5★ I recently had a brand new HVAC system installed for both heating and cooling, and I couldn't be happier with the experience. The team at…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pBd05sWTVTVFppUVdaeU1rdG1Na2xWU2kwMVUyYxAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOjAwNlY5STZiQWZyMktmMklVSi01U2c%7C%7C?hl=en) — “5★ We attempted to find a knowledgeable service technician for days… to no avail. Finally we hit the jackpot, got a real person on the phone…” - Reviews describe full HVAC system and multi-zone installations, including in an older two-unit building _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKSFFuUkpXbmx4Y0V4MWFHUTBNM1pQWHpnNWFYYxAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOkJHQnRJWnlxcEx1aGQ0M3ZPXzg5aXc%7C%7C?hl=en) — “5★ I can't say enough about how wonderful it was working with the team at Comfort Professor. My house has a two-zone HVAC system, and one o…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oR1VraHBWRVpOU1hadVVXOHhha0U1YjBOa1VGRRAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOnhGUkhpVEZNSXZuUW8xakE5b0NkUFE%7C%7C?hl=en) — “5★ Derek provided a very solid and economically sound plan of work for a classically complex old two unit residential structure. Josh and t…” - Reviews describe plumbing work including a cleared mainline, a leaky shower repair, and water heater replacements _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5RlduWXRNRmhwYlZCRk1sTmlaRGRpT0RSU1QxRRAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOl9FWnYtMFhpbVBFMlNiZDdiODRST1E%7C%7C?hl=en) — “5★ We needed to get our water heater replaced from start to finish. It went smoothly. Called Kim in the office she sent someone out that day…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xrMllrMWlTR1JUWkdScGNXSnNjRmRSTkhSUmNGRRAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOlk2Yk1iSGRTZGRpcWJscFdRNHRRcFE%7C%7C?hl=en) — “5★ Called Comfort Professor, spoke with Kim. She had someone come out right away to look at our leaky shower. The plumber knew exactly wha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CdmRYcERUR3hyZGtwV09GSlBPV3hKVFc1U1YyYxAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOnBvdXpDTGxrdkpWOFJPOWxJTW5SV2c%7C%7C?hl=en) — “5★ I had an excellent experience with Comfort Professor Heating, Cooling and Plumbing. They came out to my rental property in the Boston are…” - Google shows a 5-star rating from 47 ratings _(confidence: high)_ - [Google](https://maps.google.com/?cid=9853125891121191152&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 5★ from 47 ratings” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkdmFFMDBZbk0xVEhocVFrY3RTVzFJUkRkbmEzYxAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOkdvaE00YnM1THhqQkctSW1IRDdna3c%7C%7C?hl=en) — “5★ We highly recommend Comfort Professors! They’ve completed HVAC work at both our multi-family property and our home, and every experience …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4eGVUTjFMVXBFTXkxeldFWjVRVGhwWkVwV2RrRRAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOkxxeTN1LUpEMy1zWEZ5QThpZEpWdkE%7C%7C?hl=en) — “5★ I recently had a brand new HVAC system installed for both heating and cooling, and I couldn't be happier with the experience. The team at…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oR1VraHBWRVpOU1hadVVXOHhha0U1YjBOa1VGRRAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOnhGUkhpVEZNSXZuUW8xakE5b0NkUFE%7C%7C?hl=en) — “5★ Derek provided a very solid and economically sound plan of work for a classically complex old two unit residential structure. Josh and t…” - Also offers Plumbing _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5RlduWXRNRmhwYlZCRk1sTmlaRGRpT0RSU1QxRRAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOl9FWnYtMFhpbVBFMlNiZDdiODRST1E%7C%7C?hl=en) — “5★ We needed to get our water heater replaced from start to finish. It went smoothly. Called Kim in the office she sent someone out that day…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xrMllrMWlTR1JUWkdScGNXSnNjRmRSTkhSUmNGRRAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOlk2Yk1iSGRTZGRpcWJscFdRNHRRcFE%7C%7C?hl=en) — “5★ Called Comfort Professor, spoke with Kim. She had someone come out right away to look at our leaky shower. The plumber knew exactly wha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CdmRYcERUR3hyZGtwV09GSlBPV3hKVFc1U1YyYxAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOnBvdXpDTGxrdkpWOFJPOWxJTW5SV2c%7C%7C?hl=en) — “5★ I had an excellent experience with Comfort Professor Heating, Cooling and Plumbing. They came out to my rental property in the Boston are…” - Also offers Electrical _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJM1FXNXFNMVphV2pjMGFIUlpibXRJYVROaE4zYxAB!2m1!1s0x0:0x88bd55cb3b7b98f0!3m1!1s2@1:CAIQACodChtycF9oOjI3QW5qM1ZaWjc0aHRZbmtIaTNhN3c%7C%7C?hl=en) — “5★ Amazing company to work with from the customer representative to the hvac technician. Was able to schedule an appointment right away and …” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Comfort%20Professor&query_place_id=ChIJ-TuPAw4J44kR8Jh7O8tVvYg): 5.0★ from 47 ratings - [Official Website](https://comfortprofessor.com): Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Comfort%20Professor&query_place_id=ChIJ-TuPAw4J44kR8Jh7O8tVvYg): Listed on this source - [Angi](https://www.angi.com/companylist/us/ma/duxbury/comfort-professor-reviews-1.htm): Listed on this source - [HomeAdvisor](https://www.homeadvisor.com/rated.ComfortProfessor.161875457.html): 5.0★ from 17 ratings ## Recent reviews - **5/5 · Google Reviews · Jessica Sanfino · 2026-07-31**: We highly recommend Comfort Professors! They’ve completed HVAC work at both our multi-family property and our home, and every experience has been excellent. Their team is professional, knowledgeable, reliable, and takes pride in doing quality work. Great communication, fair pricing, and exceptional … - **5/5 · Google Reviews · Shelby LeBlanc · 2026-07-30**: Great customer service ! Everything was done in a timely manner and great prices! Highly recommend 😄 - **5/5 · Google Reviews · Clifton Ward · 2026-07-30**: They installed two mini splits in our auxiliary dwelling. Went perfect! Kim was on top of everything and made sure everything went smoothly - **5/5 · Google Reviews · Courtney Rae · 2026-07-28**: I’ve been seeing the comfort professor car around in town and when I had an issue this summer I called them and talked to Kim and Darcelle who were very helpful in sending someone out to check my unit. They came out quick to service and was much appreciated. Highly recommend - **5/5 · Google Reviews · Jacqueline Ward · 2026-07-28**: We needed to get our water heater replaced from start to finish. It went smoothly. Called Kim in the office she sent someone out that day to take a look and the guys that did the work were respectful of my house, very pleased with the outstanding customer service! - **5/5 · Google Reviews · Rich K · 2026-07-27**: I can't say enough about how wonderful it was working with the team at Comfort Professor. My house has a two-zone HVAC system, and one of the zones had a faulty damper that wasn't closing all the way and allowing air to be sent to a zone when not needed. Comfort Professor assessed the issue, and d… - **5/5 · Google Reviews · Brian Svitak · 2026-07-27**: Excellent service, friendly with experienced professionals. They were respectful of our home as well. Would highly recommend this team to anyone. - **5/5 · Google Reviews · April Leighton · 2026-07-27**: Called Comfort Professor, spoke with Kim. She had someone come out right away to look at our leaky shower. The plumber knew exactly what was going on the minute he saw it. We got it fixed quickly and everything went smoothly. They were reasonably priced, highly recommend, excellent customer serv… - **5/5 · Google Reviews · Patrick Mastro · 2026-07-27**: After striking out with several other HVAC companies that couldn’t make it out to our home, we found Comfort Professor—and we’re so glad we did. They installed a mini-split system for us, and from start to finish the experience was outstanding. My wife and I were both extremely impressed with the te… - **5/5 · Google Reviews · Naomi · 2026-07-27**: I recently had a brand new HVAC system installed for both heating and cooling, and I couldn't be happier with the experience. The team at Comfort Professor was extremely professional from start to finish. They worked efficiently, paid attention to every detail, and left everything spotless when the … --- Data freshness: last scanned 2026-08-02T16:17:31.733Z. Cite as: Comfort Professor — Tavlee (https://tavlee.com/contractor/comfort-professor-wilmington) Source: https://tavlee.com/contractor/comfort-professor-wilmington