--- title: "Comfort Solutions Heating and Cooling LLC" description: "Comfort Solutions Heating & Cooling LLC says on its BBB profile that it specializes in heating and air conditioning, from equipment sales, service and clea" doc_version: "2026-10-15" last_updated: "2026-10-15" --- # Comfort Solutions Heating and Cooling LLC **Trade:** HVAC / Heating & Cooling · **Address:** 30 Valley Forge Ct, Southington, CT 06489 · **Phone:** (860) 620-2786 · **Website:** http://www.comfortsolutionsct.com/ · **Languages:** English **Rating: 2.2/5** (low confidence) — from 4 reviews across 6 sources. ## The honest read Comfort Solutions Heating & Cooling LLC says on its BBB profile that it specializes in heating and air conditioning, from equipment sales, service and cleaning to furnace cleaning and boiler cleaning and repair. The BBB grades it A+, and on Google it holds 3.9 stars from 21 ratings. A 2026 customer said the work itself would rate 4.5 stars, but that they had been waiting since February of 2024 for a WiFi module for their thermostat, with texts and phone calls going unanswered. A 2024 customer said Tom gave a good price and service but did not answer or return phone calls once the job was done. That 2024 customer also said they had a faulty hot water tank for years before he repaired it, after first paying for a furnace cleaning to prove the tank was the problem. A 2022 customer said they had yet to receive a thermostat they had paid for, three years on. A 2022 reviewer wrote "Very professional" and said they would recommend the company to anyone. **Strengths:** - A good price — a 2024 customer said Tom gave a good price and service **Concerns:** - Unreturned calls — a 2024 customer said calls went unanswered after the job - A WiFi module wait — a 2026 customer had waited since February of 2024 - An undelivered thermostat — a 2022 customer had not received one paid for ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself as specializing in heating and air conditioning, including furnace cleaning and boiler cleaning and repair _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ct/southington/profile/commercial-air-conditioning-contractors/comfort-solutions-heating-cooling-llc-0111-87100902) — “About (Better Business Bureau, self-described): Comfort Solutions Heating & Cooling LLC specializes in heating and air conditioning. The bus…” - BBB grade of A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/southington/profile/commercial-air-conditioning-contractors/comfort-solutions-heating-cooling-llc-0111-87100902) — “Better Business Bureau grade: A+” - 3.9 stars from 21 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Comfort%20Solutions%20Heating%20and%20Cooling%20LLC&query_place_id=ChIJlei7tjC454kRcuufzAtbGLA) — “Google: 3.9★ from 21 ratings” - A 2026 customer said they had waited since February of 2024 for a thermostat WiFi module, with texts and calls unanswered _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WdlpWWlBhSFpSVDFGaFkwcHVOekZxVG1seFVIYxAB!2m1!1s0x0:0xb0185b0bcc9feb72!3m1!1s2@1:CAIQACodChtycF9oOmVvZVZPaHZRT1FhY0puNzFqTmlxUHc%7C%7C?hl=en-US) — “2★ Honestly in terms of work done; this would be a 4.5 star. But a company that can’t respond to the most simple of texts and phone calls in…” - A 2024 customer said Tom did not answer or return phone calls once the job was done _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYcWVyNzNRRRAB!2m1!1s0x0:0xb0185b0bcc9feb72!3m1!1s2@1:CIHM0ogKEICAgIDXqer73QE%7C%7C?hl=en-US) — “1★ Tom gives a good price and service but once he's done, he's done. If you have any problems,good luck. He doesn't answer or return phone c…” - A 2022 customer said they had yet to receive a thermostat they paid for after three years _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMta0xxQzZBRRAB!2m1!1s0x0:0xb0185b0bcc9feb72!3m1!1s2@1:CIHM0ogKEICAgIC-kLqC6AE%7C%7C?hl=en-US) — “1★ Have yet to receive the thermostat I paid for when I call for an update he tells me manufacture still hasn’t updated and it’s been 3years…” - A 2024 customer said Tom gave a good price and service _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYcWVyNzNRRRAB!2m1!1s0x0:0xb0185b0bcc9feb72!3m1!1s2@1:CIHM0ogKEICAgIDXqer73QE%7C%7C?hl=en-US) — “1★ Tom gives a good price and service but once he's done, he's done. If you have any problems,good luck. He doesn't answer or return phone c…” - A 2022 customer called the company very professional _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPa2VMczhRRRAB!2m1!1s0x0:0xb0185b0bcc9feb72!3m1!1s2@1:CIHM0ogKEICAgIDOkeLs8QE%7C%7C?hl=en-US) — “5★ Very professional. I would recommend to anyone.” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/southington/profile/commercial-air-conditioning-contractors/comfort-solutions-heating-cooling-llc-0111-87100902) — “About (Better Business Bureau, self-described): Comfort Solutions Heating & Cooling LLC specializes in heating and air conditioning. The bus…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/okc/comments/13dqn54/think_i_may_have_an_ac_unit_on_its_last_legs_in/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Comfort%20Solutions%20Heating%20and%20Cooling%20LLC&query_place_id=ChIJlei7tjC454kRcuufzAtbGLA): 3.9★ from 21 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Comfort%20Solutions%20Heating%20and%20Cooling%20LLC&query_place_id=ChIJlei7tjC454kRcuufzAtbGLA): Listed on this source - [Official Website](http://www.comfortsolutionsct.com): Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/southington/profile/commercial-air-conditioning-contractors/comfort-solutions-heating-cooling-llc-0111-87100902): Listed on this source - [Local News](https://www.fox29.com/news/new-jersey-hvac-business-owner-accused-of-using-drone-to-taint-local-pools-with-damaging-chemical-police): Listed on this source ## Recent reviews - **2/5 · Google Reviews · Lindsey Wilber · 2026-01-30**: Honestly in terms of work done; this would be a 4.5 star. But a company that can’t respond to the most simple of texts and phone calls in 2 years? Hard pass. Been waiting since February of 2024 for a WiFi module for my thermostat. I tried for a while in the beginning, then gave up. Then finally got … - **1/5 · Google Reviews · Mary Fomenko · 2024-10-29**: Tom gives a good price and service but once he's done, he's done. If you have any problems,good luck. He doesn't answer or return phone calls. We had a faulty hot water tank for years before he finally repaired it after we had to first pay for a furnace cleaning to prove it was the water tank which … - **1/5 · Google Reviews · Sway · 2022-10-24**: Have yet to receive the thermostat I paid for when I call for an update he tells me manufacture still hasn’t updated and it’s been 3years. Like I said in my previous post once it’s installed kiss your money good bye. - **5/5 · Google Reviews · Griffin Witte · 2022-07-07**: Very professional. I would recommend to anyone. --- Data freshness: last scanned 2026-10-13T14:01:36.010Z. Cite as: Comfort Solutions Heating and Cooling LLC — Tavlee (https://tavlee.com/contractor/comfort-solutions-heating-and-cooling-llc-southington) Source: https://tavlee.com/contractor/comfort-solutions-heating-and-cooling-llc-southington ## Sitemap [Full site index](https://tavlee.com/sitemap.md)