---
title: "Connecticut HVAC Services llc"
description: "Connecticut HVAC Services llc is an East Lyme heating and air conditioning company. Its website says it was established in 2017 and provides air conditioni"
doc_version: "2026-10-31"
last_updated: "2026-10-31"
---

# Connecticut HVAC Services llc

**Trade:** HVAC / Heating & Cooling · **Address:** 153 #103 Boston post rd, East Lyme, CT 06333 · **Phone:** (203) 641-4118 · **Website:** https://cthvacservices.com/ · **Languages:** English

**Rating: 3.5/5** (medium confidence) — from 58 reviews across 4 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 1 negative.

## The honest read

Connecticut HVAC Services llc is an East Lyme heating and air conditioning company. Its website says it was established in 2017 and provides air conditioning and heating service and installation to the East Lyme community. Its Connecticut HVAC licence, number HTG.0406289-S1, is active on the state registry under the name Connecticut HVAC Services, LLC. On Google it holds 4.6 stars from 109 ratings.

A 2026 customer said Troy and his team installed 3 ductless heat pumps in their home. A 2025 customer said Troy came out on Christmas Eve on short notice when their furnace was not working, and tested it repeatedly before he left. A 2025 customer whose boiler was leaking water said Troy determined it was the heating coil and replaced it. A 2024 customer wrote that Troy and one of his employees showed up within 2 hours to fix an AC that stopped working overnight, and that the repair took about 45 minutes. In 2022, a customer said Troy repaired their pool heat pump system.

A recent customer wrote that Troy replaced a broken air handler motor for $1724 in July 2024 with no warranty, that the system failed within 10 days, that a follow-up visit cost $264, and that the blower was unresponsive again on 5-18-26 with the call never returned. A 2025 customer said they paid $1146.46 toward a wireless thermostat after a diagnostic visit, never got the receipt they asked for, and that Troy stopped responding. A 2023 customer said the company arrived a week late for a split ductless AC appointment and demanded $1100 after working on the unit for under thirty minutes.

**Strengths:**
- A two-hour arrival — a 2024 customer said Troy and an employee came within 2 hours
- A Christmas Eve visit — a 2025 customer said Troy got a furnace running on short notice
- Boiler coil replacement — a 2025 customer said Troy found and replaced the heating coil

**Concerns:**
- A failed blower — a recent customer said it failed within 10 days, without warranty
- Billing and receipts — a 2025 customer paid $1146.46 and got no receipt
- A late arrival — a 2023 customer said the company came a week late

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Connecticut HVAC licence HTG.0406289-S1 is active on the state registry under Connecticut HVAC Services, LLC _(confidence: high)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0406289-S1 registry-verified active — registry holder of record: CONNECTICUT HVAC SERVICES, LLC”
- Holds 4.6 stars from 109 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Connecticut%20HVAC%20Services%20llc&query_place_id=ChIJA6Op0F4X5okRAPI1nnKQBvw) — “Google: 4.6★ from 109 ratings”
- The company says it was established in 2017 and serves the East Lyme community _(confidence: medium)_
  - [Official Website](https://cthvacservices.com) — “About (self-reported, verbatim): Established in 2017 Connecticut HVAC Services llc provides Air conditioning and heating service and Install…”
- A 2026 customer said Troy and his team installed 3 ductless heat pumps _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWQ1QyNVNhR2hqV1d0U1NuWlVVV2c1ZEdwaFdGRRAB!2m1!1s0x0:0xfc0690729e35f200!3m1!1s2@1:CAIQACodChtycF9oOkVCT25SaGhjWWtSSnZUUWg5dGphWFE%7C%7C?hl=en-US) — “5★ Great company Troy and his team installed 3 ductless heat pumps in my home.  His team was super efficient friendly and explained everythi…”
- A 2025 customer said Troy came out on Christmas Eve on short notice for a furnace _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t3NGFYVnZOMFEzU2xWNmFUbDFlRlp1TFVaelMyYxAB!2m1!1s0x0:0xfc0690729e35f200!3m1!1s2@1:CAIQACodChtycF9oOkw4aXVvN0Q3SlV6aTl1eFZuLUZzS2c%7C%7C?hl=en-US) — “5★ Troy is a lifesaver. My furnace wasn’t working and he came out on Christmas Eve on short notice. He got it up and running like new, and h…”
- A 2025 customer said Troy found a failed heating coil in a leaking boiler and replaced it _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnOG82U09BEAE!2m1!1s0x0:0xfc0690729e35f200!3m1!1s2@1:CIHM0ogKEICAgMCg8o6SOA%7C%7C?hl=en-US) — “5★ Our boiler was leaking water, Troy came out to take a look and determined it was the heating coil - causing pressure to go up etc. He rep…”
- A 2024 customer said Troy and an employee arrived within 2 hours and fixed the AC in about 45 minutes _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMa3ZHbGNBEAE!2m1!1s0x0:0xfc0690729e35f200!3m1!1s2@1:CIHM0ogKEICAgIDLkvGlcA%7C%7C?hl=en-US) — “5★ I was surprised by the quick service. Called at 8:30am and Troy & one of his employees showed up within 2 hours to fix my AC after it sto…”
- A recent customer said a replaced blower failed within 10 days, had no warranty, and calls went unreturned _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21jMVJYVTJlbFl5UXpONmNrZHZVVXRrVUdWeFgxRRAB!2m1!1s0x0:0xfc0690729e35f200!3m1!1s2@1:CAIQACodChtycF9oOmc1RXU2elYyQzN6ckdvUUtkUGVxX1E%7C%7C?hl=en-US) — “1★ I did not have a great experience with this contractor. In July 2024 he replaced a broken air handler motor for $1724. The original Lenno…”
- A 2025 customer said they paid $1146.46 toward a thermostat, never got a receipt, and Troy stopped responding _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21adGExOWlSMHgwWVZCR1lXWnpPV0pLYjBsSVdGRRAB!2m1!1s0x0:0xfc0690729e35f200!3m1!1s2@1:CAIQACodChtycF9oOmZta19iR0x0YVBGYWZzOWJKb0lIWFE%7C%7C?hl=en-US) — “1★ 6/20/25 Troy came out to diagnose my ac that had stopped working. He was here for an hr or so at $195 an hr. In the end he said we needed…”
- A 2023 customer said the company arrived a week late and demanded $1100 for under thirty minutes of work _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwOXQ3MlVnEAE!2m1!1s0x0:0xfc0690729e35f200!3m1!1s2@1:CIHM0ogKEICAgIDp9t72Ug%7C%7C?hl=en-US) — “1★ AC Repair Nightmare: Late Arrival and Shocking Overcharge!

Had an appointment for a split ductless AC, but they arrived a week late. The…”
- Google rating of 4.6 stars from 109 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Connecticut%20HVAC%20Services%20llc&query_place_id=ChIJA6Op0F4X5okRAPI1nnKQBvw) — “Google: 4.6★ from 109 ratings”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWQ1QyNVNhR2hqV1d0U1NuWlVVV2c1ZEdwaFdGRRAB!2m1!1s0x0:0xfc0690729e35f200!3m1!1s2@1:CAIQACodChtycF9oOkVCT25SaGhjWWtSSnZUUWg5dGphWFE%7C%7C?hl=en-US) — “5★ Great company Troy and his team installed 3 ductless heat pumps in my home.  His team was super efficient friendly and explained everythi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnOG82U09BEAE!2m1!1s0x0:0xfc0690729e35f200!3m1!1s2@1:CIHM0ogKEICAgMCg8o6SOA%7C%7C?hl=en-US) — “5★ Our boiler was leaking water, Troy came out to take a look and determined it was the heating coil - causing pressure to go up etc. He rep…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMa3ZHbGNBEAE!2m1!1s0x0:0xfc0690729e35f200!3m1!1s2@1:CIHM0ogKEICAgIDLkvGlcA%7C%7C?hl=en-US) — “5★ I was surprised by the quick service. Called at 8:30am and Troy & one of his employees showed up within 2 hours to fix my AC after it sto…”
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0406289-S1 registry-verified active — registry holder of record: CONNECTICUT HVAC SERVICES, LLC”

## License

Status: **active** (#HTG.0406289-S1, hvac) — verified against the official CT state registry on 2026-10-30, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Local News](https://www.yukosmechanical.com/service-areas/white-plains-ny-10601): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Connecticut%20HVAC%20Services%20llc&query_place_id=ChIJA6Op0F4X5okRAPI1nnKQBvw): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Connecticut%20HVAC%20Services%20llc&query_place_id=ChIJA6Op0F4X5okRAPI1nnKQBvw): 4.6★ from 109 ratings
- [Official Website](https://cthvacservices.com): 9 yrs in business · Self-reported profile and service details

## Recent reviews

- **1/5 · Google Reviews · DringBR · 2026-06-05**: I did not have a great experience with this contractor. In July 2024 he replaced a broken air handler motor for $1724. The original Lennox part was installed with the system in 2013, so it had lasted 11 years. Troy replaced it with an ECM variable speed blower which I suspected was a used part becau…
- **5/5 · Google Reviews · Jonathan Pellecchia · 2026-03-04**: Great company Troy and his team installed 3 ductless heat pumps in my home.  His team was super efficient friendly and explained everything they were doing. Top Notch would highly recommend to my friends and family
- **5/5 · Google Reviews · Hallie Axtell · 2026-01-31**: Excelent Service. Troy was very informative helpful and explained what he was doing and why so I knew the process. 100% will call for services again!
- **5/5 · Google Reviews · Patrick Bresnahan · 2026-01-28**: Troy replaced the aging HVAC system in our condo during September 2018. He completed the install in a single day. The new system is more efficient as well as moves more air in our unit. Whether we are heating or cooling our unit, the HVAC unit achieves our required temperature in a reasonable amount…
- **5/5 · Google Reviews · Mesh!! 17 · 2026-01-07**: Highly recommended. I’ve been calling multiple hvac repair companies and haven’t been able to receive a response until I contacted CONN.hvac services Troy was able
To place heat into my house within 3days DURING HOLIDAY SEASON. Have no issues truly recommended and fair pricing also
- **5/5 · Google Reviews · Alex Kutrolli · 2025-12-24**: Troy is a lifesaver. My furnace wasn’t working and he came out on Christmas Eve on short notice. He got it up and running like new, and he  tested it repeatedly before he left to confirm the issue was resolved. Highly recommend!
- **5/5 · Google Reviews · Dawn Bohara · 2025-12-03**: I called tonight for in panic as it’s freezing out and my heat was not working. This company clearly explained that my line needed to be bled and led me through the process… twice! lol! Needless to say he kindly did me a solid and did not charge me for the help! His kindness was much appreciated in …
- **1/5 · Google Reviews · Young Braboy · 2025-08-31**: Owner and employee Troy Casey misdiagnosed an issue which is ok. But he refused to issue a receipt and has stole a large downpayment i put towards a new thermostat. He has been ignoring calls and correspondence. Below one star of service i highly do not recommend.
- **1/5 · Google Reviews · Octavia Jenkins-Coleman · 2025-08-28**: 6/20/25 Troy came out to diagnose my ac that had stopped working. He was here for an hr or so at $195 an hr. In the end he said we needed a wireless thermostat. He said the cost would be 1200 but he would give it to us for $1000. Originally when he was talking to my landlord he said $300 up front. T…
- **5/5 · Google Reviews · Jada Johnson · 2025-07-02**: Troy fixed my ac and even taught me a lot about it! Super nice guy, very reasonable price and would 100% call again. Thank you Troy!

---

Data freshness: last scanned 2026-10-30T15:23:18.599Z.
Cite as: Connecticut HVAC Services llc — Tavlee (https://tavlee.com/contractor/connecticut-hvac-services-llc-east-lyme)
Source: https://tavlee.com/contractor/connecticut-hvac-services-llc-east-lyme

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