# Conway Home Improvements

**Trade:** General Contractor / Remodeling · **Phone:** (774) 209-0939 · **Languages:** English

**Rating: 3.8/5** (medium confidence) — from 8 reviews across 4 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Conway Home Improvements is a South Dennis general contractor run by Rich Conway, the kind of outfit whose own customers keep calling back — several reviewers describe using them for a third or fourth project. BBB lists the company as operating since February 2015, with an A+ letter grade.

In a 2025 review, a longtime customer described a run of exterior work — replacing trim, installing new cedar shake siding, putting up fencing, and installing a new shower stall — and called Rich's crew pleasant and prompt. Another 2025 review calls Richie a great communicator whose crew shows up when they say they will, with fair prices and a willingness to "make it right if something is off." In a 2024 review, a customer called Conway in after another company left a mess, and said the crew evaluated the situation and finished the repair quickly and accurately. Further back, a 2023 review from a customer on their third job with Conway described a reinstalled door, replaced clapboards, and replaced rotten flooring, again done on time and with care for the property.

One 2024 review tells a different story: the reviewer describes a scheduled meeting with no call and a wait until noon, and says they felt misled about whether the company takes on smaller jobs. It's worth confirming directly, especially for a smaller project, how firm the scheduling window will be.

Given the range of exterior and general repair work — siding, trim, fencing, flooring, doors — this looks like a solid call for a range of home-improvement projects with an established customer base, provided the appointment gets pinned down up front.

**Strengths:**
- Repeat customers — several reviewers used them three-plus times
- Stable pricing — reviewers say cost never rises once agreed
- Wide project range — siding, fencing, flooring and doors all cited

**Concerns:**
- Missed appointment — 2024 review describes a no-show with no call
- Small-job uncertainty — reviewer felt misled about taking smaller work

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- In a 2025 review, a longtime customer described trim, cedar shake siding, fencing and a shower stall installation, calling the crew pleasant and prompt _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLWHRuSlRRdXVxdThRRRAB!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEKXtnJTQuuqu8QE%7C%7C?hl=en) — “5★ I've used Conway Home Improvement several times over the years and have always been pleased.  The projects have been exterior - replacing…”
- A 2025 reviewer calls Richie a great communicator whose crew shows up as promised, with fair prices and a willingness to fix issues _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMbUdwcWk0eV9YT0ZREAE!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKELmGpqi4y_XOFQ%7C%7C?hl=en) — “5★ Richie simply always delivers. He’s responsive and is a great communicator. He and his crew show up when they say they will. His prices a…”
- A 2025 reviewer said Richie is honest and follows through, and never increases the cost once agreed _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZaGRtZ2VREAE!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEICAgMCYhdmgeQ%7C%7C?hl=en) — “5★ I’ve used Conway Home Improvement for a variety of home improvement projects. Richie is honest, responsive and knowledgeable. He follows …”
- A 2024 reviewer called Conway in to fix a mess left by another company and said the crew evaluated and finished the job quickly and accurately _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzeGJLZU5REAE!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEICAgIC3xbKeNQ%7C%7C?hl=en) — “5★ CALL CONWAY FIRST! I called Conway Home Improvements after another sub par company had “done” some repairs and left more of a mess than w…”
- A 2023 reviewer on their third job with Conway described a reinstalled door, replaced clapboards, and replaced rotten flooring, done on time and respectfully _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4NGVYdllREAE!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEICAgIDx4eXvYQ%7C%7C?hl=en) — “5★ This is the third time I have used Conway.  They’ve reinstalled a door, replaced old clapboards, and replaced rotten flooring.  In all ca…”
- A 2024 reviewer described a scheduled meeting with no call and a wait until noon, and said they felt misled about the company taking on small jobs _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3dTVXT2h3RRAB!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEICAgID7u5WOhwE%7C%7C?hl=en) — “1★ What happened?? We were to meet today? No call, waiting till noon. Very disappointed! If not interested in small jobs just let us know! G…”
- BBB grades the business A+ and lists it as operating since February 2015 _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/home-improvement/conway-home-improvements-0021-542743) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/home-improvement/conway-home-improvements-0021-542743) — “BBB profile for Conway Home Improvements (South Dennis, MA, phone matches (774) 209-0939): A+ letter grade, NOT accredited, 11 years in busi…”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLWHRuSlRRdXVxdThRRRAB!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEKXtnJTQuuqu8QE%7C%7C?hl=en) — “5★ I've used Conway Home Improvement several times over the years and have always been pleased.  The projects have been exterior - replacing…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZaGRtZ2VREAE!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEICAgMCYhdmgeQ%7C%7C?hl=en) — “5★ I’ve used Conway Home Improvement for a variety of home improvement projects. Richie is honest, responsive and knowledgeable. He follows …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzeGJLZU5REAE!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEICAgIC3xbKeNQ%7C%7C?hl=en) — “5★ CALL CONWAY FIRST! I called Conway Home Improvements after another sub par company had “done” some repairs and left more of a mess than w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4NGVYdllREAE!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEICAgIDx4eXvYQ%7C%7C?hl=en) — “5★ This is the third time I have used Conway.  They’ve reinstalled a door, replaced old clapboards, and replaced rotten flooring.  In all ca…”
- Also offers Windows / Siding / Gutters _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLWHRuSlRRdXVxdThRRRAB!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEKXtnJTQuuqu8QE%7C%7C?hl=en) — “5★ I've used Conway Home Improvement several times over the years and have always been pleased.  The projects have been exterior - replacing…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4NGVYdllREAE!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEICAgIDx4eXvYQ%7C%7C?hl=en) — “5★ This is the third time I have used Conway.  They’ve reinstalled a door, replaced old clapboards, and replaced rotten flooring.  In all ca…”
- Also offers Fencing _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLWHRuSlRRdXVxdThRRRAB!2m1!1s0x0:0x547c702c43de4c2a!3m1!1s2@1:CIHM0ogKEKXtnJTQuuqu8QE%7C%7C?hl=en) — “5★ I've used Conway Home Improvement several times over the years and have always been pleased.  The projects have been exterior - replacing…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Conway%20Home%20Improvements&query_place_id=ChIJWTUJNrw5-4kRKkzeQyxwfFQ): 4.5★ from 8 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Conway%20Home%20Improvements&query_place_id=ChIJWTUJNrw5-4kRKkzeQyxwfFQ): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/home-improvement/conway-home-improvements-0021-542743): Listed on this source
- [Yelp](https://www.yelp.com/biz/conway-home-improvements-south-dennis): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Kathleen Bronner · 2025-05-15**: I've used Conway Home Improvement several times over the years and have always been pleased.  The projects have been exterior - replacing trim, removing and installing new cedar shake siding, fencing and installing a new shower stall.  Rich's team has always been pleasant and timely.  Rich has been …
- **5/5 · Google Reviews · Craig Baskis · 2025-05-14**: Richie simply always delivers. He’s responsive and is a great communicator. He and his crew show up when they say they will. His prices are fair and he will make it right if something is off.
- **5/5 · Google Reviews · Diane Goncalves · 2025-05-05**: I’ve used Conway Home Improvement for a variety of home improvement projects. Richie is honest, responsive and knowledgeable. He follows through when promised and never increases the cost once agreed upon. His workers are on time , polite and friendly. I recommend him for your home improvement proje…
- **5/5 · Google Reviews · Morgan Schuster · 2024-11-07**: CALL CONWAY FIRST! I called Conway Home Improvements after another sub par company had “done” some repairs and left more of a mess than we began with. The team came quickly to evaluate the situation and was able to efficiently and accurately fix and complete the job. Conway offers reasonable rates, …
- **1/5 · Google Reviews · Linda Sears · 2024-08-29**: What happened?? We were to meet today? No call, waiting till noon. Very disappointed! If not interested in small jobs just let us know! Guess another false narrative of what you are all about!! Will Not recommend!!! You advertise small jobs…. Just change your narrative and there would be no complain…
- **5/5 · Google Reviews · Linda Schmitt · 2023-06-09**: This is the third time I have used Conway.  They’ve reinstalled a door, replaced old clapboards, and replaced rotten flooring.  In all cases, they’ve showed up on time, treated our property and us with respect, and done a great job.  I would highly recommend Conway Home Improvements.
- **5/5 · Google Reviews · RedRat Rum · 2023-02-16**: Fantastic
- **5/5 · Google Reviews · Chris DeLauder · 2022-04-02**: Great work by Rich and his crew!

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Data freshness: last scanned 2026-08-23T13:54:51.374Z.
Cite as: Conway Home Improvements — Tavlee (https://tavlee.com/contractor/conway-home-improvements)
Source: https://tavlee.com/contractor/conway-home-improvements