# Cooling & Heating Solutions, LLC

**Trade:** HVAC / Heating & Cooling · **Address:** 34 Farrell Rd, Lynn, MA 01905, USA · **Phone:** (339) 226-0730 · **Website:** http://coolingandheatingsolutions.net/ · **Languages:** English

**Rating: 3.3/5** (medium confidence) — from 9 reviews across 4 sources.
78% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Cooling & Heating Solutions, LLC is a family-run HVAC and plumbing outfit that Jose Colon and his son run out of Lynn, working Essex County towns from Salem to Andover. A June 2026 review shows the kind of emergency call the shop is built for: a tankless hot water tank died over Memorial Day weekend, with the manufacturer warranty expired and the home warranty declining to cover tankless units. Jose was at the house within 90 minutes of a Saturday call, diagnosed a burned wire harness on day one, and stayed honest and communicative through the 2.5 weeks it took to track down the right parts.

Earlier jobs follow a similar pattern. In a May 2025 review, a homeowner said Jose fixed a dead central heating system on time and cost-effectively, then handled the central AC too. In a November 2024 review, a customer called Jose in after another contractor couldn't find the problem with their heating system — he solved it quickly, explained the fix, and followed up for three days to confirm it held. A May 2024 review describes a same-morning AC concern getting a technician on-site within two hours, and a November 2023 review describes a full Navien heating system installation where the crew also helped arrange a new gas hookup through National Grid.

There's a real complaint on the record too. In an August 2025 pair of reviews, a customer described a job quoted at three hours stretching to three days, pipes leaking the first night, and water pressure dropping afterward — with no response to a request for an itemized invoice showing a promised Veteran's discount, just an $1,800 bill.

For a heating or cooling repair, the pattern is a responsive, hands-on owner-operator; for a larger plumbing job, it's worth getting the scope, discount, and pricing spelled out in writing before work starts.

**Strengths:**
- Fast diagnosis — on-site within 90 minutes for a holiday-weekend outage
- Sticks with it — honest through a 2.5-week parts search
- Second-opinion fixes — solved a problem another contractor missed
- Full installs — handled a heating system plus gas hookup

**Concerns:**
- Job overrun — a quoted 3-hour job stretched to 3 days, pipes leaked after
- Billing dispute — no itemized invoice provided for an $1,800 bill

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A June 2026 review describes the owner arriving within 90 minutes of a Saturday holiday-weekend call and diagnosing a burned wire harness on the first visit _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnMGJ6WlZZWGRTYWprNWNUZEtWemQ0ZGxKMk4xRRAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CAIQACodChtycF9oOlg0bzZVYXdSajk5cTdKVzd4dlJ2N1E%7C%7C?hl=en) — “5★ My Tankless Hot Water Tank stopped working  the Friday of Memorial Day weekend. Made so many calls to only find out it was no longer unde…”
- The same June 2026 review describes staying professional and honest through a 2.5-week wait for replacement parts _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnMGJ6WlZZWGRTYWprNWNUZEtWemQ0ZGxKMk4xRRAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CAIQACodChtycF9oOlg0bzZVYXdSajk5cTdKVzd4dlJ2N1E%7C%7C?hl=en) — “5★ My Tankless Hot Water Tank stopped working  the Friday of Memorial Day weekend. Made so many calls to only find out it was no longer unde…”
- In a November 2024 review, a customer said Jose solved a heating problem another contractor couldn't find, explained the fix, and followed up for three days to confirm it held _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQM3RqOEl3EAE!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CIHM0ogKEICAgICP3tj8Iw%7C%7C?hl=en) — “5★ I called Jose because my guy couldn't find the problem with my heating system. Jose solved the problem in no time, explain tome what it w…”
- In a November 2023 review, the crew installed a new Navien heating system and helped arrange a gas hookup through National Grid _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURscU9PZHV3RRAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CIHM0ogKEICAgIDlqOOduwE%7C%7C?hl=en) — “5★ The guys at Cooling and Heating Solutions LLC did an excellent job installing a whole new Navien heating system for my house. They were a…”
- In a May 2024 review, a technician arrived within two hours of a same-morning call about a central AC concern _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUOWRpNTB3RRAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CIHM0ogKEICAgICT9di50wE%7C%7C?hl=en) — “5★ Honestly, great! I called them this morning concerned about my central AC and they were here within two hours, cleaned it and gave me a r…”
- An August 2025 review described a job quoted at three hours stretching to three days, with pipes leaking the first night and water pressure dropping afterward _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKU1oxcERNbUp6YzFsSFNTMTNPR2sxYkZoYVRHYxAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CAIQACodChtycF9oOkJSZ1pDMmJzc1lHSS13OGk1bFhaTGc%7C%7C?hl=en) — “1★ Work ethics were less than professional, and a three hour job for two men took three days. I have plumbing issues related to the work don…”
- The same August 2025 review described no response to a request for an itemized invoice showing a promised Veteran's discount, only an $1,800 bill _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKU1oxcERNbUp6YzFsSFNTMTNPR2sxYkZoYVRHYxAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CAIQACodChtycF9oOkJSZ1pDMmJzc1lHSS13OGk1bFhaTGc%7C%7C?hl=en) — “1★ Work ethics were less than professional, and a three hour job for two men took three days. I have plumbing issues related to the work don…”
- A companion August 2025 review called the work ethic on that job unprofessional _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Bd1IyNTVjMnBJTjB3NVUxcERlalpYVFY5cGJrRRAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CAIQACodChtycF9oOnAwR255c2pIN0w5U1pDejZXTV9pbkE%7C%7C?hl=en) — “1★ Unprofessional work ethics”
- 4.6★ average across 22 Google ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=8263381487022134888&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.6★ from 22 ratings”
- Family-owned HVAC contractor based in Lynn, MA, offering repairs, installation, maintenance and boiler/walk-in cooler services across Essex County _(confidence: medium)_
  - [Official Website](http://coolingandheatingsolutions.net) — “Family-owned HVAC contractor based in Lynn, MA offering repairs, installation, maintenance, and boiler/walk-in cooler services across Essex …”
- Tankless water heater repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnMGJ6WlZZWGRTYWprNWNUZEtWemQ0ZGxKMk4xRRAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CAIQACodChtycF9oOlg0bzZVYXdSajk5cTdKVzd4dlJ2N1E%7C%7C?hl=en) — “5★ My Tankless Hot Water Tank stopped working  the Friday of Memorial Day weekend. Made so many calls to only find out it was no longer unde…”
- Central heating and AC repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNNmQ1OHpUb19pVU5REAE!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CIHM0ogKEM6d58zTo_iUNQ%7C%7C?hl=en) — “5★ My Central heating system stopped working, after a long search found Jose Colon Plumbing LLC who fixed it on time and was very cost effic…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUOWRpNTB3RRAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CIHM0ogKEICAgICT9di50wE%7C%7C?hl=en) — “5★ Honestly, great! I called them this morning concerned about my central AC and they were here within two hours, cleaned it and gave me a r…”
- Boiler installation _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURscU9PZHV3RRAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CIHM0ogKEICAgIDlqOOduwE%7C%7C?hl=en) — “5★ The guys at Cooling and Heating Solutions LLC did an excellent job installing a whole new Navien heating system for my house. They were a…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google](https://maps.google.com/?cid=8263381487022134888&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.6★ from 22 ratings”
  - [Official Website](http://coolingandheatingsolutions.net) — “Family-owned HVAC contractor based in Lynn, MA offering repairs, installation, maintenance, and boiler/walk-in cooler services across Essex …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnMGJ6WlZZWGRTYWprNWNUZEtWemQ0ZGxKMk4xRRAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CAIQACodChtycF9oOlg0bzZVYXdSajk5cTdKVzd4dlJ2N1E%7C%7C?hl=en) — “5★ My Tankless Hot Water Tank stopped working  the Friday of Memorial Day weekend. Made so many calls to only find out it was no longer unde…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNNmQ1OHpUb19pVU5REAE!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CIHM0ogKEM6d58zTo_iUNQ%7C%7C?hl=en) — “5★ My Central heating system stopped working, after a long search found Jose Colon Plumbing LLC who fixed it on time and was very cost effic…”
- Also offers Plumbing _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKU1oxcERNbUp6YzFsSFNTMTNPR2sxYkZoYVRHYxAB!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CAIQACodChtycF9oOkJSZ1pDMmJzc1lHSS13OGk1bFhaTGc%7C%7C?hl=en) — “1★ Work ethics were less than professional, and a three hour job for two men took three days. I have plumbing issues related to the work don…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNNmQ1OHpUb19pVU5REAE!2m1!1s0x0:0x72ad6dae617e5668!3m1!1s2@1:CIHM0ogKEM6d58zTo_iUNQ%7C%7C?hl=en) — “5★ My Central heating system stopped working, after a long search found Jose Colon Plumbing LLC who fixed it on time and was very cost effic…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Cooling%20%26%20Heating%20Solutions%2C%20LLC&query_place_id=ChIJAbrcKO9s44kRaFZ-Ya5trXI): 4.6★ from 22 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Cooling%20%26%20Heating%20Solutions%2C%20LLC&query_place_id=ChIJAbrcKO9s44kRaFZ-Ya5trXI): Listed on this source
- [Official Website](http://coolingandheatingsolutions.net): Self-reported profile and service details
- [Exa](https://hvacservice.io/ma/lynn/cooling-heating-solutions-llc): 5 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Seminta · 2026-06-13**: My Tankless Hot Water Tank stopped working  the Friday of Memorial Day weekend. Made so many calls to only find out it was no longer under warranty by the brand company and the home warranty insurance didn’t cover tankless hot water tanks. Called the the brand company and through them found Jose. Ca…
- **1/5 · Google Reviews · Mike Lozzi · 2025-08-11**: Unprofessional work ethics
- **1/5 · Google Reviews · Mike Lozzi · 2025-08-11**: Work ethics were less than professional, and a three hour job for two men took three days. I have plumbing issues related to the work done, the 1st nite the pipes leaked. My water pressure has decreased. I asked for a detailed invoice showing Veteran's discount and cost of labor and materials. No re…
- **5/5 · Google Reviews · John Griffin · 2025-07-17**: In June my home central air started leaking, the unit is up in my attic the leak found its way to my bedroom below. I went on the internet searching for HVAC companies. I called the first company on the list, a place in Swampscott. The phone went to voice mail for me to leave a message. I hung up. I…
- **5/5 · Google Reviews · Adnan Khatatbeh · 2025-05-07**: My Central heating system stopped working, after a long search found Jose Colon Plumbing LLC who fixed it on time and was very cost efficeint.  Also, Jose fixed my central AC system.  His work is great and cost effective.  He is very professional and delivers the best quality work.  I do recommend J…
- **5/5 · Google Reviews · Gonzalo Tapia · 2024-11-24**: I called Jose because my guy couldn't find the problem with my heating system. Jose solved the problem in no time, explain tome what it was done, and follow up for the next three days, to make sure that everything was OK.
Great service, rapid response, fair price and friendly service
- **5/5 · Google Reviews · Salim Elachi · 2024-07-11**: Excellent service! I can't be happier with the responsiveness and Workmanship that Jose and his son have provided us over the years.
- **5/5 · Google Reviews · Elainy Mata · 2024-05-17**: Honestly, great! I called them this morning concerned about my central AC and they were here within two hours, cleaned it and gave me a rundown and how to help circulate my air. Definitely doing work with them again! 10/10. Also, bilingual, super friendly
- **5/5 · Google Reviews · mato s · 2023-11-30**: The guys at Cooling and Heating Solutions LLC did an excellent job installing a whole new Navien heating system for my house. They were all very professional, and courteous, and I would recommend them. In addition to installing the system, they went above and beyond in helping me have gas installed …

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Data freshness: last scanned 2026-07-02T04:15:55.347Z.
Cite as: Cooling & Heating Solutions, LLC — Tavlee (https://tavlee.com/contractor/cooling-and-heating-solutions-llc-lynn)
Source: https://tavlee.com/contractor/cooling-and-heating-solutions-llc-lynn