--- title: "Cranney Home Services" description: "A 2026 customer said Cranney Home Services replaced an aging gas water tank with a heat-pump/electric hybrid, restoring hot water less than 48 hours after " doc_version: "2026-11-03" last_updated: "2026-11-03" --- # Cranney Home Services **Trade:** Plumbing · **Address:** 33 Cherry Hill Drive, Danvers, MA · **Phone:** 617-751-6831 · **Languages:** English **Rating: 2.9/5** (high confidence) — from 195 reviews across 7 sources. 66% of sentiment-scored reviews read net-positive. Last 6 months: 6 reviews, 0 negative. ## The honest read A 2026 customer said Cranney Home Services replaced an aging gas water tank with a heat-pump/electric hybrid, restoring hot water less than 48 hours after the problem first appeared. In that 2026 account, Marco and Zach explained repair and replacement options, measured the basement space and coordinated the electrical work. A 2026 customer praised Jonathan and Brandon's explanations and workmanship on a new shower, while describing Cranney as expensive. A 2026 customer said Anthony diagnosed a central-air issue, Paul supplied an estimate, and Jeff and electrician Brian got everything running before leaving. A 2026 customer praised Pat C's toilet replacement. A 2023 customer said electrician Alex replaced an outdoor motion-detector light, identified its breaker and removed the old fixture and box. A 2022 customer said a plumber destroyed a new shower surround and an electrician never followed up about a part that needed ordering. A 2022 customer reported paying $420 for a heater repair that did not fix the problem, followed by a $350 invoice to order a different part. That 2022 customer said they ordered the part themselves and screwed it in. A 2023 customer alleged that items were missing after an inspection and that the hot-water tank had been turned down by 10 degrees. An account also criticized furnace servicing and Cranney's response. A customer complained about appointment cancellations after confirmation. **Strengths:** - Water tank replacement — a 2026 customer reported hot water within 48 hours - A toilet replacement — a 2026 customer praised Pat C's work - An outdoor light — a 2023 customer said Alex replaced it **Concerns:** - Shower surround damage — a 2022 customer blamed the plumber - An unsuccessful repair — a 2022 customer reported paying $420 without a fix - Inspection concerns — a 2023 customer alleged missing items afterward - Appointment cancellations — a customer complained about cancellation after confirmation ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A 2026 customer said Cranney installed a heat-pump/electric hybrid water tank and restored hot water less than 48 hours after the problem first appeared. _(confidence: high)_ - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “5★ We've been using Cranney for years, for seasonal checks/routine maintenance, occasional HVAC/plumbing issues, and also a few big projects…” - A 2026 customer said Marco and Zach explained water-tank options, measured the basement space and coordinated electrical work. _(confidence: high)_ - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “5★ We've been using Cranney for years, for seasonal checks/routine maintenance, occasional HVAC/plumbing issues, and also a few big projects…” - A 2026 customer praised Jonathan and Brandon's explanations and workmanship on a new shower. _(confidence: high)_ - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “5★ We've had Cranney here for decades! This time it was for plumbing, a new shower! OMG...as always, these guys were incredible! We had Jona…” - A 2026 customer described Cranney as expensive. _(confidence: high)_ - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “5★ We've had Cranney here for decades! This time it was for plumbing, a new shower! OMG...as always, these guys were incredible! We had Jona…” - A 2026 customer said Anthony diagnosed a central-air issue, Paul supplied an estimate, and Jeff and electrician Brian got everything running before leaving. _(confidence: high)_ - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “5★ The best company for plumbing, electrical, and cooling services, 10/10! From the moment I called, everyone at Cranney was professional, h…” - A 2026 customer praised Pat C's toilet replacement. _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.CranneyHomeServices.85469582.html) — “5★ Pat C did an amazing job. He was polite, efficient, very knowledgeable about replacing my toilet and we love it 👍🏻” - A 2023 customer said electrician Alex replaced an outdoor motion-detector light, identified its breaker and removed the old fixture and box. _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.CranneyHomeServices.85469582.html) — “5★ We needed our outside motion detector light replaced because outdoor fixtures and salt air arenâ t friends. We scheduled service with Cra…” - A 2022 customer said a plumber destroyed a new shower surround and an electrician never followed up about a part that needed ordering. _(confidence: high)_ - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “3★ Honestly I had plumbing work done and electrical and both were not great experiences. The plumber destroyed my new shower surround and th…” - A 2022 customer reported a $420 heater repair that did not fix the problem, followed by a $350 invoice to order a different part; the customer said they ordered the part themselves and screwed it in. _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.CranneyHomeServices.85469582.html) — “1★ I hired Cranney based on the reviews from Angi. I wish I had done further research. This company is a joke. I hired them to give me a quo…” - A 2023 customer alleged items were missing after an inspection and the hot-water tank had been turned down by 10 degrees. _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.CranneyHomeServices.85469582.html) — “1★ They have no clue what they are doing but price extremely high guessing what repairs are needed that they cannot guarantee repairs and ha…” - An account criticized furnace servicing and Cranney's response. _(confidence: medium)_ - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “1★ I would never recommend the Cranney Home Service Plan. They were supposed to service my 2 yr old Navien Furnace which was working fine pr…” - A customer complained about appointment cancellations after confirmation. _(confidence: high)_ - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “3★ Twice now they have booked appointments and confirm the appointments the day before then midday on the date of the appointment they cance…” - Specializes in Plumbing _(confidence: high)_ - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “5★ We've had Cranney here for decades! This time it was for plumbing, a new shower! OMG...as always, these guys were incredible! We had Jona…” - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “5★ We've been using Cranney for years, for seasonal checks/routine maintenance, occasional HVAC/plumbing issues, and also a few big projects…” - [HomeAdvisor](https://www.homeadvisor.com/rated.CranneyHomeServices.85469582.html) — “5★ Pat C did an amazing job. He was polite, efficient, very knowledgeable about replacing my toilet and we love it 👍🏻” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “5★ The best company for plumbing, electrical, and cooling services, 10/10! From the moment I called, everyone at Cranney was professional, h…” - Specializes in Electrical _(confidence: high)_ - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services) — “5★ Javier is an excellent electrician. He stayed all day helping set up my nest camera floodlight without getting frustrated. He is very exp…” - [HomeAdvisor](https://www.homeadvisor.com/rated.CranneyHomeServices.85469582.html) — “5★ We needed our outside motion detector light replaced because outdoor fixtures and salt air arenâ t friends. We scheduled service with Cra…” ## License No license record has been checked yet for this contractor. ## Sources - [Better Business Bureau](https://www.bbb.org/us/ma/danvers/profile/plumbing-and-heating/cranney-home-services-0021-131550): Listed on this source - [HomeAdvisor](https://www.homeadvisor.com/rated.CranneyHomeServices.85469582.html): 4.4★ from 16 ratings - [Exa](https://www.nshoremag.com/bons/bons-home-awards-2025/): 0 web mentions across the open web (each linked to its source) - [BuildZoom](https://www.buildzoom.com/contractor/cranney-home-services): Listed on this source - [Angi](https://www.angi.com/companylist/us/ma/danvers/cranney-home-services-reviews-1.htm): 4.4★ from 16 ratings - [Reddit](https://www.reddit.com/r/jobboardsearch/comments/1pq0c8w/hiring_a_plumbing_sales_sign_on_bonus_in_cranney/): 0 community mentions discussing this business - [Best Pick Reports](https://www.bestpickreports.com/drain-sewer-cleaning-and-repair/boston/cranney-home-services): 4.8★ from 2686 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “### Cranney Home Services, DANVERS” — nshoremag.com (2025-10-03) — https://www.nshoremag.com/bons/bons-home-awards-2025/ ## Recent reviews - **5/5 · HomeAdvisor · Jill R. · 2026-09-15**: Pat C did an amazing job. He was polite, efficient, very knowledgeable about replacing my toilet and we love it 👍🏻 - **5/5 · Best Pick Reports · David Demarco · 2026-08-23**: We've had Cranney here for decades! This time it was for plumbing, a new shower! OMG...as always, these guys were incredible! We had Jonathan and Brandon. Knowledgeable, and able to impart that knowledge, easily for a layman to understand! Very hospitable kids and great to have in the house, with ou… - **5/5 · Best Pick Reports · Robin Chace · 2026-08-23**: We've been using Cranney for years, for seasonal checks/routine maintenance, occasional HVAC/plumbing issues, and also a few big projects. A big reason we like Cranney is because they are reliable. When you call, they will show up. I especially appreciate how professional, courteous, and personable … - **5/5 · Best Pick Reports · Ray · 2026-08-23**: I could give more than five stars, so I highly recommend Cranney Home Services!Nick, the service manager, was the technician who came out to our house first to assess our situation. He took the time to listen to our concerns and provide incredible insights into what would work best for our home. His… - **5/5 · Best Pick Reports · Jayne Zannino-Peppe · 2026-07-23**: Javier is an excellent electrician. He stayed all day helping set up my nest camera floodlight without getting frustrated. He is very experienced, funny, patient, and his work is very neat. He also cleans up nicely. I requested him again for a reason. I’ll keep requesting him. Thanks Cranney and Jav… - **5/5 · Best Pick Reports · Diana Salerno · 2026-06-23**: The best company for plumbing, electrical, and cooling services, 10/10! From the moment I called, everyone at Cranney was professional, helpful, and efficient. Anthony came out to diagnose the issue with our central air, Paul provided us with an estimate, and the entire ordering process was quick an… - **5/5 · HomeAdvisor · Kerrie C. · 2025-07-19**: Done to specifications - **Angi · Kerrie C. · 2025-07-01**: Done to specifications - **5/5 · HomeAdvisor · Patricia A. · 2024-07-08**: I had a fairly new toilet which would leak periodically. I called Cranney Home Services today, and plumbers Ryan and Zach came out to assess my situation. They were extremely knowledgeable, professional, and friendly! Within a few minutes they found a problem with the connecting hose and the wax rin… - **5/5 · HomeAdvisor · Michael G. · 2024-04-18**: I came down stairs yesterday morning to water pouring through my kitchen light ceiling cams and flooding the floor. I saw that it was a leak coming from intake water line to a toilet not often used. Bryce and Andrew were here within 4 hours and replaced the intake line in both 2nd floor toilets with… --- Data freshness: last scanned 2026-09-23T07:05:08.241Z. Cite as: Cranney Home Services — Tavlee (https://tavlee.com/contractor/cranney-home-services-danvers-59354) Source: https://tavlee.com/contractor/cranney-home-services-danvers-59354 ## Sitemap [Full site index](https://tavlee.com/sitemap.md)