--- title: "Cromwell Energy" description: "Cromwell Energy describes itself on its website as a local source for home heating oil delivery and HVAC services in Cromwell, Middletown, Portland, Rocky " doc_version: "2026-10-09" last_updated: "2026-10-09" --- # Cromwell Energy **Trade:** Heating Oil Delivery · **Address:** 308 Main St, Cromwell, CT 06416 · **Phone:** (860) 635-1234 · **Website:** http://www.cromwellenergy.com/ · **Languages:** English **Rating: 4.0/5** (high confidence) — from 84 reviews across 7 sources. 95% of sentiment-scored reviews read net-positive. Last 6 months: 8 reviews, 0 negative. ## The honest read Cromwell Energy describes itself on its website as a local source for home heating oil delivery and HVAC services in Cromwell, Middletown, Portland, Rocky Hill and throughout Middlesex County and Hartford County, CT. The company says it has been in business 42 years, and it holds a 4.8-star average from 117 Google ratings. A recent customer whose Lennox air conditioning unit stopped supplying cold air said Cole and Elexier diagnosed a failed capacitor and a failing TXV on the first visit and replaced the capacitor right away; on the second visit Jake and Cole replaced the TXV. A recent customer said Rich and his team found a universal fan motor and fixed an upstairs central air unit within a few days of the first phone call. A recent customer who had a gas line extended to a deck for a natural gas grill said the start was pushed back by an emergency call, that they kept the customer updated all morning, and that they called in a few other guys to finish on time. A 2026 customer wrote that they bought home heating oil from the company, had repairs and service done, and got help with a new oil tank and radiant heating for a new construction project. A 2025 customer described a steam boiler replacement in an old farmhouse in Middletown, CT: Jeff counted each fin on the radiators before quoting, and the job was completed in 2 days. A 2026 customer said they were laughed at when calling to ask whether a service call could be billed the same way as an invoice with a 30-day due date. A 2025 customer who asked for a short propane supply line to a grill said they had heard nothing 10 days after calling. A 2024 customer objected to a trip charge for a second visit that would not be credited to the bill. **Strengths:** - Lennox AC repair — a recent customer described two visits replacing a capacitor and TXV - Steam boiler replacement — a 2025 customer said the job took 2 days - Heating oil and service — a 2026 customer bought oil and had repairs done **Concerns:** - Service-call billing — a 2026 customer said they were laughed at for asking - A slow callback — a 2025 customer heard nothing 10 days after calling - A trip charge — a 2024 customer objected to a fee for a second visit ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself as a local source for home heating oil delivery and HVAC services in Middlesex and Hartford County, CT _(confidence: medium)_ - [Official Website](http://www.cromwellenergy.com) — “About (self-reported, verbatim): Cromwell Energy is your local source for home heating oil delivery and HVAC services in Cromwell, Middletow…” - Says it has been in business 42 years _(confidence: medium)_ - [Official Website](http://www.cromwellenergy.com) — “Self-reported 42 years in business” - 4.8-star average from 117 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Cromwell%20Energy&query_place_id=ChIJM8_7G5ZL5okRyb_aYcfWAHM) — “Google: 4.8★ from 117 ratings” - A recent customer described a Lennox AC repair: a capacitor replaced on the first visit and the TXV on the second _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkMVJqQnRVWFZwYWxJMVRFOHRTV3MzV1hkWVozYxAB!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CAIQACodChtycF9oOjd1RjBtUXVpalI1TE8tSWs3WXdYZ3c%7C%7C?hl=en-US) — “5★ I wanted to take a moment to share the excellent experience we've had with Cromwell Energy and, in particular, your technicians—Jake, Col…” - A recent customer said an upstairs central air unit was fixed within a few days of the first call _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w4dGEyd3pRVTVEVjE5TFJYWkJNMWxKYlVkV1dtYxAB!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CAIQACodChtycF9oOl8ta2wzQU5DV19LRXZBM1lJbUdWWmc%7C%7C?hl=en-US) — “5★ My upstairs Central Air broke during this heatwave and Rich and his team were able to find a universal fan motor and fix my AC within a f…” - A 2026 customer bought home heating oil from the company and had repairs and service done _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aWVdYVnNZVVV5U0RGZlpWbEVORUoxYjFCdVdWRRAB!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CAIQACodChtycF9oOmZYWXVsYUUySDFfZVlENEJ1b1BuWVE%7C%7C?hl=en-US) — “5★ 110% satisfaction guaranteed. I’ve been a customer for a long time and have had nothing but easy and pleasant transactions In addition to…” - A 2025 customer described a steam boiler replacement completed in 2 days _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kMlZWcENhWFZuTlZaa1l6UnVPVzFpV1dReVgyYxAB!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CAIQACodChtycF9oOnd2VVpCaXVnNVZkYzRuOW1iWWQyX2c%7C%7C?hl=en-US) — “5★ SHORT REVIEW: Honest, polite, punctual, reliable, and educated me on all steps for a MAJOR overhaul with a complex steam boiler replaceme…” - A 2026 customer said they were laughed at when asking about billing for a service call _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Kbk1tVmZaM2xpWWw5ek56aGhibXg2Wld0QkxWRRAB!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CAIQACodChtycF9oOmJnMmVfZ3liYl9zNzhhbmx6ZWtBLVE%7C%7C?hl=en-US) — “1★ My invoice was dated November 25th with a due date of December 25th, which appears to indicate a 30-day payment term. When I called to as…” - A 2025 customer said there was no response 10 days after requesting a propane line install _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xJNVdsRklZbWR6TjFsM2VIWkxSbUZPUVVNMldFRRAB!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CAIQACodChtycF9oOlI5WlFIYmdzN1l3eHZLRmFOQUM2WEE%7C%7C?hl=en-US) — “1★ Wow, horrible service! I called on 5/20/2025 and requested a service call to install a 3’ supply line from the main propane feed in my ba…” - A 2024 customer objected to a trip charge for a second visit that was not credited to the bill _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3OWRpYUJnEAE!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CIHM0ogKEICAgID79diaBg%7C%7C?hl=en-US) — “1★ Although the staff and owner/manager were very friendly and attentive - I found that charging a $149 trip charge for a 2nd trip out to my…” - Specializes in Heating Oil Delivery _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aWVdYVnNZVVV5U0RGZlpWbEVORUoxYjFCdVdWRRAB!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CAIQACodChtycF9oOmZYWXVsYUUySDFfZVlENEJ1b1BuWVE%7C%7C?hl=en-US) — “5★ 110% satisfaction guaranteed. I’ve been a customer for a long time and have had nothing but easy and pleasant transactions In addition to…” - [Official Website](http://www.cromwellenergy.com) — “About (self-reported, verbatim): Cromwell Energy is your local source for home heating oil delivery and HVAC services in Cromwell, Middletow…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w4dGEyd3pRVTVEVjE5TFJYWkJNMWxKYlVkV1dtYxAB!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CAIQACodChtycF9oOl8ta2wzQU5DV19LRXZBM1lJbUdWWmc%7C%7C?hl=en-US) — “5★ My upstairs Central Air broke during this heatwave and Rich and his team were able to find a universal fan motor and fix my AC within a f…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkMVJqQnRVWFZwYWxJMVRFOHRTV3MzV1hkWVozYxAB!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CAIQACodChtycF9oOjd1RjBtUXVpalI1TE8tSWs3WXdYZ3c%7C%7C?hl=en-US) — “5★ I wanted to take a moment to share the excellent experience we've had with Cromwell Energy and, in particular, your technicians—Jake, Col…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFMGNtSkxNVFpoWWxsbWFISk1hMVEyVkVWMGVYYxAB!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CAIQACodChtycF9oOlE0cmJLMTZhYllmaHJMa1Q2VEV0eXc%7C%7C?hl=en-US) — “5★ I recently had a heat pump and air handler installed by Cromwell Energy and I wholeheartedly recommend them for your HVAC needs. From the…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kMlZWcENhWFZuTlZaa1l6UnVPVzFpV1dReVgyYxAB!2m1!1s0x0:0x7300d6c761dabfc9!3m1!1s2@1:CAIQACodChtycF9oOnd2VVpCaXVnNVZkYzRuOW1iWWQyX2c%7C%7C?hl=en-US) — “5★ SHORT REVIEW: Honest, polite, punctual, reliable, and educated me on all steps for a MAJOR overhaul with a complex steam boiler replaceme…” ## License No license record has been checked yet for this contractor. ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Cromwell%20Energy&query_place_id=ChIJM8_7G5ZL5okRyb_aYcfWAHM): 4.8★ from 117 ratings - [Reddit](https://www.reddit.com/r/homeowners/comments/190z32h/oil_furnace_replacement_get_multiple_quotes/): 0 community mentions discussing this business - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Cromwell%20Energy&query_place_id=ChIJM8_7G5ZL5okRyb_aYcfWAHM): Listed on this source - [Official Website](http://www.cromwellenergy.com): 42 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/cromwell/profile/fuel-oil/cromwell-energy-inc-0111-1003430): Listed on this source - [HomeAdvisor](https://www.homeadvisor.com/rated.CromwellEnergyInc.73205412.html): 4.8★ from 6 ratings - [Local News](https://www.ctinsider.com/middletown/article/Dinosaur-murals-aim-to-lure-customers-to-Cromwell-16378228.php): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “I'm assuming you are in Cromwell since your contract is from Cromwell Energy.” — u/reboog711 in r/Connecticut (2026-10-05) — https://www.reddit.com/r/Connecticut/comments/1wykpph/oil_contracts/pe43r0i/ - “However, someone else from the same company (Cromwell Energy) came out and offered up a quote to replace my oil furnace for …. $9300!!! I asked if this price was firm and was told it was.” — u/drumcraze92 in r/homeowners (2024-01-07) — https://www.reddit.com/r/homeowners/comments/190z32h/oil_furnace_replacement_get_multiple_quotes/ ## Recent reviews - **5/5 · Google Reviews · Robert Halstedt · 2026-08-24**: We have been using Cromwell Energy for our heating and air conditioning for the past 3 years. We have them come once a year and service our furnace, etc. They are always prompt and very helpful especially with teaching my wife and me how to use the new thermostat. Recently we contacted them to ins… - **5/5 · Google Reviews · Anhnguyet Nguyen · 2026-08-24**: They are the best!!! I will recommend them to anyone!!! wonderful job👍 - **5/5 · Google Reviews · Annie Drapeau · 2026-08-15**: Completely provided 100% exceptional customer service. Willing to travel and take extra steps to customize the installation and cleaned up after! Highly recommended! - **5/5 · Google Reviews · Jill Kelly · 2026-07-26**: These guys go above and beyond to make their clients happy. We've had early morning emergencies, tunes up, and a few big projects since we moved into our house in 2018. Our most recent project (extending a gas line to our deck for a natural gas grill) was going to start first thing in the morning.… - **5/5 · Google Reviews · Joe Niedomys · 2026-07-17**: My upstairs Central Air broke during this heatwave and Rich and his team were able to find a universal fan motor and fix my AC within a few days of my initial phone call. Cole was the Service Tech who did a great job and answered all my questions. - **5/5 · Google Reviews · Mike Victor · 2026-06-16**: I wanted to take a moment to share the excellent experience we've had with Cromwell Energy and, in particular, your technicians—Jake, Cole, and Elexier. Our Lennox air conditioning unit stopped supplying cold air. I called Cromwell Energy. They set up the initial visit. During the initial visit, Co… - **5/5 · Google Reviews · Skip Borden · 2026-06-12**: Just had my HVAC System replaced with a great American Standard system provided and installed by Cromwell Energy and words cannot explain how happy my wife and I are about it! The level of their professionalism, kindness, patience and neatness was way beyond what we could hope for! They were beyond … - **5/5 · Google Reviews · Penny Serafin · 2026-05-24**: I recently had a heat pump and air handler installed by Cromwell Energy and I wholeheartedly recommend them for your HVAC needs. From the initial quote through installation, the entire process was professional, punctual, clearly answered my many questions, and left my home immaculately clean. The ne… - **5/5 · Google Reviews · DR.DeirdreMiller miller · 2026-02-13**: Lou the owner and all of the staff are so sweet and thoughtful. I wouldn’t go anywhere else. Thank you 🫶🏻 - **5/5 · Google Reviews · Gregor Geurkov · 2026-02-03**: Absolutely excellent company! My 25 old furnace failed just as cold weather rolled in Dec 2025 a week before holidays. Within a day Cromwell energy came in and gave an estimate. Out of 5 vendors who provided quotes Cromwell Energy was very competitive on price. Even though they were booked I pleaded… --- Data freshness: last scanned 2026-10-08T19:38:46.262Z. Cite as: Cromwell Energy — Tavlee (https://tavlee.com/contractor/cromwell-energy-cromwell) Source: https://tavlee.com/contractor/cromwell-energy-cromwell ## Sitemap [Full site index](https://tavlee.com/sitemap.md)