# Crosby Fence Company

**Trade:** Fencing · **Address:** 16 Industry Way, Orleans, MA 02653 · **Phone:** (508) 255-6662 · **Website:** https://crosbyfence.com/ · **Languages:** English

**Rating: 4.8/5** (medium confidence) — from 28 reviews across 6 sources.
96% of sentiment-scored reviews read net-positive. Last 6 months: 14 reviews, 0 negative.

## The honest read

Crosby Fence Company is a residential fence installer based in Orleans, Massachusetts, working out of a shop at 16 Industry Way and serving Cape Cod broadly. The company says it has been building custom fences in the area for more than 40 years, and Massachusetts' registry confirms an active Home Improvement Contractor license (HIC 217667) held under the company's own name.

Reviewers who have hired Crosby describe a genuinely custom operation rather than an installer of pre-made panels: several say the crew fabricates wooden fences in its own shop, citing details like cedar posts painted below ground for rot resistance and tongue-and-groove boards with no gaps. Customers across privacy, picket, post-and-rail, chain link, vinyl and aluminum fencing report installs finished on the timeline and price first quoted, sites cleaned up each day, and crews described as courteous and communicative. A recurring pattern is long-tenured, repeat customers — several reviewers say they have used Crosby across 15 to 20 years and multiple properties or projects, and describe the company responding quickly and at no charge when an existing fence was damaged by a fallen tree or a vehicle strike. One reviewer, a self-described Realtor, said she recommends the company to her own clients without hesitation.

The review record is almost uniformly positive — 27 of 28 on file are five stars, with one four-star review — but a September 2025 review stands apart: that customer called the experience "rather unprofessional and pushy" and said they didn't like how they were treated by an employee named Paul. It's a single complaint against an otherwise long and consistent record, but worth asking about directly, particularly who your day-to-day point of contact would be.

Crosby Fence is not BBB accredited and BBB has not issued it a rating, though the BBB file shows no complaints or government actions against the business and independently confirms its tenure (in business since January 1986, about 40 years). Homeowners who want a fence built to a specific or unusual design — a dog-safe enclosure, a privacy screen worked around a town-approval requirement, a custom outdoor shower enclosure — appear to be the customers most satisfied here; the company's shop-built approach and willingness to revisit and repair its own work at no charge look like the differentiators worth weighing against other quotes.

**Strengths:**
- Two-decade repeat customers — reviewers cite 15-20 year fence longevity and repeat hires
- In-house fence fabrication — builds custom wooden fences in its own shop
- Free storm-damage repairs — realigned and repaired fences at no charge
- Verified active HIC license — MA registry confirms Crosby Fence Company as holder
- Consistent five-star installs — reviewers report on-schedule work at the quoted price

**Concerns:**
- Staff professionalism — one 2025 reviewer called an employee pushy and unprofessional

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts HIC license 217667 is registry-verified ACTIVE, with Crosby Fence Company as the holder of record _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 217667 registry-verified active — registry holder of record: Crosby Fence Company”
- Multiple reviewers report using Crosby Fence repeatedly across 15-20+ years _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKcmRIbG9hMWhMZFhwSFYxRmFhMTlSVVMweU1HYxAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOkJrdHloa1hLdXpHV1Faa19RUS0yMGc%7C%7C?hl=en) — “5★ Crosby Fence Company is phenomenal. They have completed an extensive amount of fencing at my two properties in Orleans and well after 20 …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxNGRFSkpNWEZtWjNOUmJDMUVhMU5XVnpKUUxXYxAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOi14dEJJMXFmZ3NRbC1Ea1NWVzJQLWc%7C%7C?hl=en) — “5★ I have been doing business with Crosby Fence for almost 20 years and this company still maintains the highest standards for quality and c…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLVEwyLWZuN0lucjZRRRAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CIHM0ogKEKTL2-fn7Inr6QE%7C%7C?hl=en) — “5★ We contracted with Crosby Fence a few years back we and were more than satisfied with their product and  professional installation.  Rece…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNNm1xOE9GNXBYaXdBRRAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CIHM0ogKEM6mq8OF5pXiwAE%7C%7C?hl=en) — “5★ I have used Crosby Fence for many years. Never have they disappointed! As a Realtor I don’t think twice about recommending them to client…”
- The company fabricates custom wooden fences in its own shop, using details like painted cedar posts and tongue-and-groove boards _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxNGRFSkpNWEZtWjNOUmJDMUVhMU5XVnpKUUxXYxAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOi14dEJJMXFmZ3NRbC1Ea1NWVzJQLWc%7C%7C?hl=en) — “5★ I have been doing business with Crosby Fence for almost 20 years and this company still maintains the highest standards for quality and c…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21waGJFNTRSR0pOWmpsSk1sYzRSa2N6UTNkaVVHYxAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOmphbE54RGJNZjlJMlc4RkczQ3diUGc%7C%7C?hl=en) — “5★ Outstanding in all regards. Flexible about both schedling and content of the work. Because they actually fabricate their own wooden fence…”
- Reviewers describe prompt, no-charge repairs after storm or vehicle damage to existing fences _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGRFdXOUZZemh4ZWtwYVNqWktUa1Y0V0Vka1NFRRAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOkFDWW9FYzhxekpaSjZKTkV4WEdkSEE%7C%7C?hl=en) — “5★ I tree crushed our chain link fence to our dog yard in the blizzard of 2026.  Trent, from Crosby Fence Company, came out sooner than I wo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLVEwyLWZuN0lucjZRRRAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CIHM0ogKEKTL2-fn7Inr6QE%7C%7C?hl=en) — “5★ We contracted with Crosby Fence a few years back we and were more than satisfied with their product and  professional installation.  Rece…”
- Installs across multiple fence types (privacy, picket, post-and-rail, chain link, vinyl, aluminum) are consistently described as on-schedule, at the quoted price, and cleaned up daily _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sdVMyczFNVFZsYkhsclgwMTFOMDlpUldKalZIYxAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOmluS2s1MTVlbHlrX011N09iRWJjVHc%7C%7C?hl=en) — “5★ They installed our wooden split 2 rail fence on the schedule and for the price they quoted. The installers were great  and friendly to wo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SbVZpMXRTR3hwVTNWVWQxOXpUR0UwZGxKdmJFRRAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOnRmVi1tSGxpU3VUd19zTGE0dlJvbEE%7C%7C?hl=en) — “5★ Crosby Fence did an outstanding job for us! They delivered what they said they would, when they said they'd do it, for what they said it …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxeVlYbGtNVWM0YmpoYWRrSkVjMHg1VGtkNFRVRRAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOk1yYXlkMUc4bjhadkJEc0x5Tkd4TUE%7C%7C?hl=en) — “5★ I recently hired Crosby Fence to install a new white vinyl fence at my parents’ home in South Yarmouth, and the entire experience was fan…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pNd1NVbDNaRzUxU0MweFNrTkJWMGh0WVVKZlQxRRAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOjMwSUl3ZG51SC0xSkNBV0htYUJfT1E%7C%7C?hl=en) — “5★ We have used Crosby Fence many times over the years for several different projects.  I highly recommend them! They are pleasant and profe…”
- A September 2025 reviewer described an employee named Paul as pushy and unprofessional _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxdVJsQnhWV2Q1U3poNlZXaDBlVWRhU1VKdE1uYxAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOk1uRlBxVWd5Szh6VWh0eUdaSUJtMnc%7C%7C?hl=en) — “2★ Unfortunately rather unprofessional and pushy. Did not like how I was treated by paul”
- Google shows a 4.9-star rating from 35 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Crosby%20Fence%20Company&query_place_id=ChIJD5wWpNFr-4kRBrg46pRj2Ek) — “Google: 4.9★ from 35 ratings”
- BBB lists the business as not accredited with no rating issued, no complaints or government actions on file, and confirms it has operated since January 1986 (about 40 years) _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/administrative-services/crosby-fence-co-0021-430478) — “BBB profile for Crosby Fence Co (15 Industry Way, Orleans, MA), not BBB Accredited, no star rating published (Not Rated), Years in Business …”
- The company self-reports serving Cape Cod for more than 40 years from its Orleans shop _(confidence: medium)_
  - [Official Website](https://crosbyfence.com) — “Company history (self-reported): States it has been servicing Cape Cod for over 40 years, operating out of a shop in Orleans, MA.”
  - [Official Website](https://crosbyfence.com) — “Self-reported 40 years in business”
- Custom wood fence fabrication in-house _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21waGJFNTRSR0pOWmpsSk1sYzRSa2N6UTNkaVVHYxAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOmphbE54RGJNZjlJMlc4RkczQ3diUGc%7C%7C?hl=en) — “5★ Outstanding in all regards. Flexible about both schedling and content of the work. Because they actually fabricate their own wooden fence…”
- Vinyl fence installation _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxeVlYbGtNVWM0YmpoYWRrSkVjMHg1VGtkNFRVRRAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOk1yYXlkMUc4bjhadkJEc0x5Tkd4TUE%7C%7C?hl=en) — “5★ I recently hired Crosby Fence to install a new white vinyl fence at my parents’ home in South Yarmouth, and the entire experience was fan…”
- Chain link fence repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGRFdXOUZZemh4ZWtwYVNqWktUa1Y0V0Vka1NFRRAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOkFDWW9FYzhxekpaSjZKTkV4WEdkSEE%7C%7C?hl=en) — “5★ I tree crushed our chain link fence to our dog yard in the blizzard of 2026.  Trent, from Crosby Fence Company, came out sooner than I wo…”
- A long, heavily detailed, almost uniformly five-star review history plus an active verified license support a strong rating, offset slightly by one isolated professionalism complaint _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Crosby%20Fence%20Company&query_place_id=ChIJD5wWpNFr-4kRBrg46pRj2Ek) — “Google: 4.9★ from 35 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxdVJsQnhWV2Q1U3poNlZXaDBlVWRhU1VKdE1uYxAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOk1uRlBxVWd5Szh6VWh0eUdaSUJtMnc%7C%7C?hl=en) — “2★ Unfortunately rather unprofessional and pushy. Did not like how I was treated by paul”
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 217667 registry-verified active — registry holder of record: Crosby Fence Company”
- Specializes in Fencing _(confidence: high)_
  - [Official Website](https://crosbyfence.com) — “Residential custom fence installer serving Cape Cod, Massachusetts, building privacy, picket, post-and-rail, chain link, aluminum, vinyl, en…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKcmRIbG9hMWhMZFhwSFYxRmFhMTlSVVMweU1HYxAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOkJrdHloa1hLdXpHV1Faa19RUS0yMGc%7C%7C?hl=en) — “5★ Crosby Fence Company is phenomenal. They have completed an extensive amount of fencing at my two properties in Orleans and well after 20 …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21waGJFNTRSR0pOWmpsSk1sYzRSa2N6UTNkaVVHYxAB!2m1!1s0x0:0x49d86394ea38b806!3m1!1s2@1:CAIQACodChtycF9oOmphbE54RGJNZjlJMlc4RkczQ3diUGc%7C%7C?hl=en) — “5★ Outstanding in all regards. Flexible about both schedling and content of the work. Because they actually fabricate their own wooden fence…”

## License

Status: **active** (#217667, hic) — verified against the official MA state registry on 2026-08-22, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Crosby%20Fence%20Company&query_place_id=ChIJD5wWpNFr-4kRBrg46pRj2Ek): 4.9★ from 35 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Crosby%20Fence%20Company&query_place_id=ChIJD5wWpNFr-4kRBrg46pRj2Ek): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/administrative-services/crosby-fence-co-0021-430478): Listed on this source
- [Yelp](https://www.yelp.com/biz/crosby-fence-company-orleans): Listed on this source
- [Official Website](https://crosbyfence.com): 40 yrs in business · Self-reported profile and service details
- [Exa](https://crosbyfence.com/): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Lewis Rieley · 2026-07-28**: Crosby did a great job replacing our rather long perimeter fence.  We scheduled ahead for the following spring season and they kept to the timeline really well.  The new fence makes the whole property look great!
- **5/5 · Google Reviews · Frank Campo · 2026-07-22**: Great Company, Great employees. The Fence is Amazing.
Better than I could ever Hope for. The Crosby Company made this very easy and affordable.They are the Best
- **5/5 · Google Reviews · Maureen Kotb-van Hogezand · 2026-07-08**: Crosby Fence Company is phenomenal. They have completed an extensive amount of fencing at my two properties in Orleans and well after 20 years the fence stands tall and proud. The owner took the time to provide a design around the yard providing privacy, safety for dogs and toddlers while being aest…
- **5/5 · Google Reviews · Peter Lapidus · 2026-06-24**: They installed our wooden split 2 rail fence on the schedule and for the price they quoted. The installers were great  and friendly to work with.
- **4/5 · Google Reviews · George Dunlap · 2026-06-22**: Trent was a pleasure to work with. On time, knew exactly what he was doing and what I wanted. Crew finished work as planned.
Trent was definitely a stand-out!
- **5/5 · Google Reviews · Nancy Mattus · 2026-06-02**: Great quality workmanship. Would highly recommend.
- **5/5 · Google Reviews · S Marrocco · 2026-05-29**: Crosby fence truly are phenomenal.  They do fantastic work. We have used them for fencing in the past and we just had a great aluminum handrail for our stairs put in.
- **5/5 · Google Reviews · Denise Meagher · 2026-05-28**: They were a pleasure to work with—very knowledgeable and professional. They provided smart options and thoughtful alternatives to meet our fencing needs.
- **5/5 · Google Reviews · Paul & Rhondalee Deschamps · 2026-05-23**: Crosby Fence did an outstanding job for us! They delivered what they said they would, when they said they'd do it, for what they said it would cost. The fence looks fantastic.  The installers did great work, left the site spotless and were quick to complete.  They're really nice people to deal with.…
- **5/5 · Google Reviews · Christopher Daley · 2026-05-04**: I have been doing business with Crosby Fence for almost 20 years and this company still maintains the highest standards for quality and customer service I've ever seen.  I just had a large section of fence installed.  They came when they said they would, the fence is all custom made in their shop an…

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Data freshness: last scanned 2026-08-22T06:39:55.708Z.
Cite as: Crosby Fence Company — Tavlee (https://tavlee.com/contractor/crosby-fence-company-orleans)
Source: https://tavlee.com/contractor/crosby-fence-company-orleans