---
title: "Crystal Plumbing & Heating Inc"
description: "A 2020 BuildZoom customer said Crystal Plumbing & Heating replaced two water heaters, fixed pipes and helped with their furnace, and praised the owner and "
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# Crystal Plumbing & Heating Inc

**Trade:** Plumbing · **Address:** North Providence, RI 02904 · **Phone:** (401) 353-0436 · **Languages:** English

**Rating: 2.6/5** (low confidence) — from 9 reviews across 5 sources.
44% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

A 2020 BuildZoom customer said Crystal Plumbing & Heating replaced two water heaters, fixed pipes and helped with their furnace, and praised the owner and the crew. A 2017 customer wrote that he "didn't try to sell us the most expensive stuff" and that the install went quickly. A 2024 Google reviewer called the company very dependable and said it gave a fair price.

A 2025 Google customer wrote that they had been without hot water for a few days, that "he said he fixed it", and that he hung up on them. A 2023 Google reviewer said the company never answered the phone or called back after a message was left. A 2018 BuildZoom customer described constant leaks, broken pipes and faucets running after a plumbing job, and said the company ignored multiple attempts to have them come out and fix it.

Its Rhode Island plumbing licence, MP001729, is active, held by Antonio Marquez.

**Strengths:**
- Water heater replacement — a 2020 customer said two were replaced
- A fair price — a 2024 Google reviewer said the price was fair

**Concerns:**
- Hot water outage — a 2025 customer was without hot water for days
- Unreturned calls — a 2023 reviewer said no one called back
- Repair follow-up — a 2018 customer said requests to fix leaks were ignored

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A 2020 customer said the company replaced two water heaters and fixed pipes _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/crystal-plumbing-and-heating-inc) — “5★ We have recommended them and have found them to be very good and reasonable. They have replaced two water heaters, fixed pipes and helped…”
- A 2024 Google reviewer called the company very dependable with a fair price _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQeG9taGpnRRAB!2m1!1s0x0:0x793f8426f1c78341!3m1!1s2@1:CIHM0ogKEICAgIDPxomhjgE%7C%7C?hl=en) — “5★ Gotta love their readiness for any problem that comes at them during the job! Very dependable and give a fair price! Would call again!”
- A 2017 customer said the install went quickly without an upsell _(confidence: low)_
  - [BuildZoom](https://www.buildzoom.com/contractor/crystal-plumbing-and-heating-inc) — “5★ He was great. Didn't try to sell us the most expensive stuff; he just sold us the best stuff for our needs. Installed quickly.”
- A 2025 Google customer was without hot water for days and said he hung up on them _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsQ2JHeEpiVEZZZGs5ZlIzVmpNbFpZYlhwcGNVRRAB!2m1!1s0x0:0x793f8426f1c78341!3m1!1s2@1:CAIQACodChtycF9oOklCbGxJbTFYdk9fR3VjMlZYbXppcUE%7C%7C?hl=en) — “1★ Worse plumber ever.  We have been without hot water for few days and he said he fixed it.   And hung up on me”
- A 2023 Google reviewer said calls and messages were never returned _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNGalpYa1dREAE!2m1!1s0x0:0x793f8426f1c78341!3m1!1s2@1:CIHM0ogKEICAgICFjZXkWQ%7C%7C?hl=en) — “1★ Never answered the phone or called back after leaving a message.”
- A 2018 customer described leaks and broken pipes after a plumbing job and said repair requests were ignored _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/crystal-plumbing-and-heating-inc) — “1★ CRYSTAL PLUMBING IS A FRAUD.....SCAM...BE WARY STAY AWAY FROM THIS COMPANY. The above review is far from accurate. This company did a plu…”
- 3.4 stars from 10 Google ratings and 4.0 stars from 4 BuildZoom ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Crystal%20Plumbing%20%26%20Heating%20Inc&query_place_id=ChIJU5HoGvNE5IkRQYPH8SaEP3k) — “Google: 3.4★ from 10 ratings”
  - [BuildZoom](https://www.buildzoom.com/contractor/crystal-plumbing-and-heating-inc) — “BuildZoom: 4.0★ from 4 ratings”
- Its Rhode Island plumbing licence, MP001729, is active, held by Antonio Marquez. _(confidence: high)_
  - [State License Registry](https://dltweb.dlt.ri.gov/profregsonline/LicenseSearch) — “RI plumber license MP001729 registry-verified active — registry holder of record: ANTONIO MARQUEZ”
- Specializes in Plumbing _(confidence: high)_
  - [BuildZoom](https://www.buildzoom.com/contractor/crystal-plumbing-and-heating-inc) — “5★ We have recommended them and have found them to be very good and reasonable. They have replaced two water heaters, fixed pipes and helped…”
  - [BuildZoom](https://www.buildzoom.com/contractor/crystal-plumbing-and-heating-inc) — “1★ CRYSTAL PLUMBING IS A FRAUD.....SCAM...BE WARY STAY AWAY FROM THIS COMPANY. The above review is far from accurate. This company did a plu…”
- Also offers HVAC / Heating & Cooling _(confidence: low)_
  - [BuildZoom](https://www.buildzoom.com/contractor/crystal-plumbing-and-heating-inc) — “5★ We have recommended them and have found them to be very good and reasonable. They have replaced two water heaters, fixed pipes and helped…”

## License

Status: **active** (#MP001729, plumber) — verified against the official RI state registry on 2026-10-06, never self-reported.
Re-check at the official registry: https://dltweb.dlt.ri.gov/profregsonline/LicenseSearch

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Crystal%20Plumbing%20%26%20Heating%20Inc&query_place_id=ChIJU5HoGvNE5IkRQYPH8SaEP3k): 3.4★ from 10 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Crystal%20Plumbing%20%26%20Heating%20Inc&query_place_id=ChIJU5HoGvNE5IkRQYPH8SaEP3k): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/crystal-plumbing-and-heating-inc): 4.0★ from 4 ratings
- [Better Business Bureau](https://www.bbb.org/us/ri/providence/profile/plumber/crystal-plumbing-heating-inc-0021-439828): Listed on this source
- [Local News](https://www.starofservice.co.uk/dir/east-midlands/lincoln/lincoln/plumbing): Listed on this source

## Recent reviews

- **1/5 · Google Reviews · Liz Resendes · 2025-10-11**: Worse plumber ever.  We have been without hot water for few days and he said he fixed it.   And hung up on me
- **5/5 · Google Reviews · Chris · 2024-12-01**: Gotta love their readiness for any problem that comes at them during the job! Very dependable and give a fair price! Would call again!
- **1/5 · Google Reviews · Cathy Paulhus · 2023-10-30**: Never answered the phone or called back after leaving a message.
- **1/5 · Google Reviews · Mason D · 2022-04-14**: Impatient driver is going to cause an accident. Very unprofessional.
- **1/5 · Google Reviews · Michael Brady · 2022-01-06**: Haven't experienced their work but I do know they park in the fire lane at Home Depot and are the ONLY guys in the store without masks, in spite of signs all over the place stating they are required. That's enough to keep them out of my house.
- **5/5 · BuildZoom · Evelyn A. · 2020-12-01**: Crystal Plumbing has worked at my place of business and at my home. It has all been. Their work is excellent. I have recommended to many others and will continue to recommend them.
- **5/5 · BuildZoom · Sven R. · 2020-01-02**: We have recommended them and have found them to be very good and reasonable. They have replaced two water heaters, fixed pipes and helped with our furnace. Great owner and very good crew.
- **1/5 · BuildZoom · Chris G. · 2018-09-19**: CRYSTAL PLUMBING IS A FRAUD.....SCAM...BE WARY STAY AWAY FROM THIS COMPANY. The above review is far from accurate. This company did a plumbing job for me. I have never witnessed a worse plumbing job. After multiple attempts to have them come out and fix the horrendous job they did, this company feel…
- **5/5 · BuildZoom · Beech I. · 2017-09-21**: He was great. Didn't try to sell us the most expensive stuff; he just sold us the best stuff for our needs. Installed quickly.

---

Data freshness: last scanned 2026-10-04T23:18:55.941Z.
Cite as: Crystal Plumbing & Heating Inc — Tavlee (https://tavlee.com/contractor/crystal-plumbing-and-heating-inc-north-providence)
Source: https://tavlee.com/contractor/crystal-plumbing-and-heating-inc-north-providence

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