---
title: "CTS Heating & Cooling"
description: "CTS Heating & Cooling is a heating and air-conditioning company that says it has been in business for 50 years, and its website lists a service area across"
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# CTS Heating & Cooling

**Trade:** HVAC / Heating & Cooling · **Address:** 207 Burwell Rd, West Haven, CT 06516 · **Phone:** (203) 389-6099 · **Website:** https://ctsheatingandcooling.com/ · **Languages:** English

**Rating: 4.5/5** (medium confidence) — from 76 reviews across 7 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

CTS Heating & Cooling is a heating and air-conditioning company that says it has been in business for 50 years, and its website lists a service area across Fairfield County, Connecticut, including Bethel, Bridgeport, Danbury, Norwalk and Ridgefield. On Google it holds a 5-star rating from 80 ratings.

A 2025 customer said CTS installed the original furnace and air conditioning equipment in 2003, serviced it every 6 months for 21 1/2 years, and later replaced the original furnace. A 2025 reviewer wrote that CTS originally installed the HVAC system in a brand new condo about 26 and a half years earlier and installed a new system the year before that review.

A 2025 customer whose 20-year-old AC unit broke right before a heat wave said CTS came out the next day and had the AC replaced within the week, at a price considerably cheaper than other quotes. A 2025 customer in Madison, Connecticut, said Damien and his team used Trane equipment at a competitive rate and came back after being paid in full to tweak a few things. A 2025 customer said CTS replaced a broken AC unit and also moved around some ducts.

A 2025 customer said CTS proactively called to schedule preventative maintenance checks and was quick to respond for emergency service. A 2024 customer thanked a tech named Brian for speaking Spanish to the customer's mother so she could understand the job. A recent customer said Mike was extremely helpful and kind.

It holds an active Connecticut D1 heating and cooling licence, HTG.0398268-D1, held by CTS Heating and Cooling.

**Strengths:**
- Long service history — a 2025 customer said CTS serviced the equipment since 2003
- Quick AC replacement — a 2025 customer said CTS came next day, replaced within the week
- A follow-up visit — a 2025 customer said they returned after payment to tweak things
- Scheduled maintenance calls — a 2025 customer said CTS proactively scheduled checks

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Says it has been in business for 50 years _(confidence: medium)_
  - [Official Website](https://ctsheatingandcooling.com) — “Self-reported 50 years in business”
- Website lists a Fairfield County, Connecticut service area _(confidence: medium)_
  - [Official Website](https://ctsheatingandcooling.com) — “About (self-reported, verbatim): Areas We Serve Fairfield County, CT Bethel, CT Bridgeport, CT Brookfield, CT Danbury, CT Darien, CT Easton,…”
- 5-star Google rating from 80 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=CTS%20Heating%20%26%20Cooling&query_place_id=ChIJ_0NhBMHY54kRuZD6Y1IsOAM) — “Google: 5★ from 80 ratings”
- A 2025 customer said CTS installed and serviced their equipment from 2003 onward _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJakxhbDVBRRAB!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CIHM0ogKEICAgMDIjLal5AE%7C%7C?hl=en-US) — “5★ CTS installed my original furnace and air conditioning equipment in 2003.  They have serviced this equipment efficiently for 21 1/2 years…”
- A 2025 customer said CTS came out the next day and replaced a broken AC within the week _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnd2VIQjNTa2xaZVcwd05XVjRhbGRMTm5CYU5XYxAB!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CAIQACodChtycF9oOlgweHB3SklZeW0wNWV4aldLNnBaNWc%7C%7C?hl=en-US) — “5★ My 20 yr old AC unit was broken right before this heat wave. CTS came out the next day and had my AC replaced within the week, for an unb…”
- A 2025 customer said the team came back after payment to tweak a few things _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKMlJYcENWWE55Umw5U04wWlZNVFJuTmpocFIwRRAB!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CAIQACodChtycF9oOlJ2RXpCVXNyRl9SN0ZVMTRnNjhpR0E%7C%7C?hl=en-US) — “5★ Damien and his team were professional and efficient. I'm located in Madison CT and gathered many estimates in the area. CTS uses high qua…”
- A 2025 customer said CTS proactively called to schedule maintenance checks _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvbHQ3M1JREAE!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CIHM0ogKEICAgMDolt73RQ%7C%7C?hl=en-US) — “5★ I have relied upon CTS Heating & Cooling for over 10 years.  There service has been exceptional!  They pro-actively call to schedule prev…”
- Furnace installation and replacement _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJakxhbDVBRRAB!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CIHM0ogKEICAgMDIjLal5AE%7C%7C?hl=en-US) — “5★ CTS installed my original furnace and air conditioning equipment in 2003.  They have serviced this equipment efficiently for 21 1/2 years…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBNVk2cnZBRRAB!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CIHM0ogKEICAgMDA5Y6rvAE%7C%7C?hl=en-US) — “5★ CTS did a good job installing my furnace. Without them I wouldn’t have heat for winter and be freezing in my home. I recommend them other…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQaWFISUFREAE!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CIHM0ogKEICAgICPiaHIAQ%7C%7C?hl=en-US) — “5★ I recently had CTS Heating and Cooling replace and fix my furnace, and I couldn’t be more impressed with their service! From the initial …”
- Air-conditioning replacement _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnd2VIQjNTa2xaZVcwd05XVjRhbGRMTm5CYU5XYxAB!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CAIQACodChtycF9oOlgweHB3SklZeW0wNWV4aldLNnBaNWc%7C%7C?hl=en-US) — “5★ My 20 yr old AC unit was broken right before this heat wave. CTS came out the next day and had my AC replaced within the week, for an unb…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJc3JfbndBRRAB!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CIHM0ogKEICAgMDIsr_nwAE%7C%7C?hl=en-US) — “5★ CTS does excellent work. They replaced my broken AC unit, and also moved around some of our ducts. I highly recommend CTS Heating & Cooli…”
- It holds an active Connecticut D1 heating and cooling licence, HTG.0398268-D1, held by CTS Heating and Cooling. _(confidence: high)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0398268-D1 registry-verified active — registry holder of record: CTS HEATING AND COOLING”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnd2VIQjNTa2xaZVcwd05XVjRhbGRMTm5CYU5XYxAB!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CAIQACodChtycF9oOlgweHB3SklZeW0wNWV4aldLNnBaNWc%7C%7C?hl=en-US) — “5★ My 20 yr old AC unit was broken right before this heat wave. CTS came out the next day and had my AC replaced within the week, for an unb…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJc3JfbndBRRAB!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CIHM0ogKEICAgMDIsr_nwAE%7C%7C?hl=en-US) — “5★ CTS does excellent work. They replaced my broken AC unit, and also moved around some of our ducts. I highly recommend CTS Heating & Cooli…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJakxhbDVBRRAB!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CIHM0ogKEICAgMDIjLal5AE%7C%7C?hl=en-US) — “5★ CTS installed my original furnace and air conditioning equipment in 2003.  They have serviced this equipment efficiently for 21 1/2 years…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBNVk2cnZBRRAB!2m1!1s0x0:0x3382c5263fa90b9!3m1!1s2@1:CIHM0ogKEICAgMDA5Y6rvAE%7C%7C?hl=en-US) — “5★ CTS did a good job installing my furnace. Without them I wouldn’t have heat for winter and be freezing in my home. I recommend them other…”

## License

Status: **active** (#HTG.0398268-D1, hvac) — verified against the official CT state registry on 2026-10-19, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Reddit](https://www.reddit.com/r/Cadillac/comments/9sgv6v/radiohvac_control_issues_on_2009_cts/): 0 community mentions discussing this business
- [Exa](https://ctsheatingandcooling.com/): 0 web mentions across the open web (each linked to its source)
- [Google](https://www.google.com/maps/search/?api=1&query=CTS%20Heating%20%26%20Cooling&query_place_id=ChIJ_0NhBMHY54kRuZD6Y1IsOAM): 5.0★ from 80 ratings
- [Better Business Bureau](https://www.bbb.org/us/ct/west-haven/profile/heating-and-air-conditioning/cts-heating-cooling-0111-87000743): Listed on this source
- [Official Website](https://ctsheatingandcooling.com): 50 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=CTS%20Heating%20%26%20Cooling&query_place_id=ChIJ_0NhBMHY54kRuZD6Y1IsOAM): Listed on this source
- [Local News](https://www.cbia.com/news/featured/match-manufacturing-training-program/): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Emmett White · 2026-09-07**: Mike was the man. He was extremely helpful and kind. We bonded over basketball and the NBA. 10/10
- **5/5 · Google Reviews · Eduart Hyka · 2025-12-12**: Very professional HVAC company! Fair price and cheapest other company. Friendly people. Came 30 min after called. My commercial HVAC working great after service. Highly recommend.
- **5/5 · Google Reviews · Elle J · 2025-10-23**: I recently hired CTS Heating & Cooling for an AC issue ( major leak) and was impressed by how quickly they were able to get out and address the issue. He was clearly knowledgeable about HVAC systems and worked efficiently to fix the unit. I trust them in our home even when we’re not there. Excellent…
- **5/5 · Google Reviews · Kevin Brady · 2025-10-21**: Damien and his team were professional and efficient. I'm located in Madison CT and gathered many estimates in the area. CTS uses high quality Trane equipment at a competitive rate. Even after I had paid in full, they came back to tweak a few things and make sure everything was completed and safe.
- **5/5 · Google Reviews · Sabrina Santoro · 2025-07-10**: Always prompt, friendly, great service.
- **5/5 · Google Reviews · Bob Leary · 2025-06-27**: Great service.  Reliable and responsible.
- **5/5 · Google Reviews · Carmine Pascarella · 2025-06-21**: My 20 yr old AC unit was broken right before this heat wave. CTS came out the next day and had my AC replaced within the week, for an unbeatable price  (considerably cheaper than my other quotes). These are honest, hardworking tradesmen and I wouldn't hesitate to refer them to my family, friends, or…
- **4/5 · Google Reviews · Peter Francini · 2025-05-08**: CTS has performed work on my home and various projects and all the work was done in a very workmanlike manor. Also I was a general contractor at the time
- **5/5 · Google Reviews · Mitchell Driesman · 2025-05-06**: Excellent service. Fair pricing. Did a great job installing new air conditioning.
- **5/5 · Google Reviews · Marie Christine Fourteau · 2025-05-06**: Excellent service, reliable and efficient.

---

Data freshness: last scanned 2026-10-14T04:02:54.679Z.
Cite as: CTS Heating & Cooling — Tavlee (https://tavlee.com/contractor/cts-heating-and-cooling-west-haven)
Source: https://tavlee.com/contractor/cts-heating-and-cooling-west-haven

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