--- title: "Custom Air Systems, Inc." description: "Custom Air Systems installs and repairs heating and cooling systems; its BBB profile describes residential and light commercial work, and its website lists" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Custom Air Systems, Inc. **Trade:** HVAC / Heating & Cooling · **Address:** 765 Housatonic Ave, Bridgeport, CT 06604 · **Phone:** (203) 333-1906 · **Website:** http://customairsystems.com/ · **Languages:** English **Rating: 2.6/5** (low confidence) — from 5 reviews across 5 sources. 40% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read Custom Air Systems installs and repairs heating and cooling systems; its BBB profile describes residential and light commercial work, and its website lists furnace, air conditioner and heat pump repair, maintenance and installation. The company names a service area that includes Bridgeport, Fairfield, Stratford, Trumbull, Westport and New Haven. The Better Business Bureau grades it A+. On Google it holds 3 stars from 22 ratings. A recent customer said they had been with the company for years and that Milton came for an annual A/C service, praising the professionalism and courtesy of the people who service them. A 2024 customer said the company installed a high-end system in their house that it never made work properly, and that it canceled appointments. A 2024 customer wrote that the company charged for the service and never fixed the problem. It holds an active Connecticut D1 heating and cooling licence, HTG.0306190-D1, under Custom Air Systems Inc. **Strengths:** - Annual A/C service — a recent customer praised the technician's courtesy - BBB A+ grade — rated A+ by the Better Business Bureau **Concerns:** - A high-end install — a 2024 customer said it never worked properly - A charged service call — a 2024 customer said the problem stayed unfixed **Where sources disagree:** - The Better Business Bureau grades the company A+, while its Google rating is 3 stars from 22 ratings. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Installs and repairs residential and light commercial heating and cooling systems _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/bridgeport/profile/heating-and-air-conditioning/custom-air-systems-inc-0111-51001423) — “About (Better Business Bureau, self-described): Custom Air Systems Inc provides installation and repair services of residential and light co…” - [Official Website](http://customairsystems.com) — “About (self-reported, verbatim): HVAC ServicesHeating & CoolingFurnace RepairFurnace MaintenanceFurnace InstallationAir Conditioning RepairA…” - Names a service area including Bridgeport, Fairfield, Stratford, Trumbull, Westport and New Haven _(confidence: medium)_ - [Official Website](http://customairsystems.com) — “Stated service area (self-reported): Fairfield, New Haven, Bridgeport, Easton, Greenwich, Milford, Norwalk, Stratford, Trumbull, Westport” - Better Business Bureau grade of A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/bridgeport/profile/heating-and-air-conditioning/custom-air-systems-inc-0111-51001423) — “Better Business Bureau grade: A+” - 3 stars on Google from 22 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Custom%20Air%20Systems%2C%20Inc.&query_place_id=ChIJuy0R6YcO6IkR0Di26Qc8fQA) — “Google: 3★ from 22 ratings” - A recent customer praised the courtesy of the technician on an annual A/C service _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taMGRuZExWMlJ3WmpOd2QwOWpWRkZSZFY4elRHYxAB!2m1!1s0x0:0x7d3c07e9b638d0!3m1!1s2@1:CAIQACodChtycF9oOkZ0dndLV2RwZjNwd09jVFFRdV8zTGc%7C%7C?hl=en-US) — “5★ I have been a happy customer for years, but I am always so impressed with the professionalism and courtesy of every service individual wh…” - A 2024 customer said a high-end system the company installed never worked properly and appointments were canceled _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIZ1pLZ3p3RRAB!2m1!1s0x0:0x7d3c07e9b638d0!3m1!1s2@1:CIHM0ogKEICAgIDHgZKgzwE%7C%7C?hl=en-US) — “1★ I would not recommend this company. They are unreliable and not trust worthy. Terrible customer service. Cancel appointments. They in…” - A 2024 customer said they were charged for service and the problem was never fixed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2LTh2Q193RRAB!2m1!1s0x0:0x7d3c07e9b638d0!3m1!1s2@1:CIHM0ogKEICAgIDv-8vC_wE%7C%7C?hl=en-US) — “1★ The worst company they charge the service money and never fixed the problem. They send technicians with no clue what they do .” - It holds an active Connecticut D1 heating and cooling licence, HTG.0306190-D1, under Custom Air Systems Inc. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0306190-D1 registry-verified active — registry holder of record: CUSTOM AIR SYSTEMS INC” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taMGRuZExWMlJ3WmpOd2QwOWpWRkZSZFY4elRHYxAB!2m1!1s0x0:0x7d3c07e9b638d0!3m1!1s2@1:CAIQACodChtycF9oOkZ0dndLV2RwZjNwd09jVFFRdV8zTGc%7C%7C?hl=en-US) — “5★ I have been a happy customer for years, but I am always so impressed with the professionalism and courtesy of every service individual wh…” - [Better Business Bureau](https://www.bbb.org/us/ct/bridgeport/profile/heating-and-air-conditioning/custom-air-systems-inc-0111-51001423) — “About (Better Business Bureau, self-described): Custom Air Systems Inc provides installation and repair services of residential and light co…” - [Official Website](http://customairsystems.com) — “About (self-reported, verbatim): HVAC ServicesHeating & CoolingFurnace RepairFurnace MaintenanceFurnace InstallationAir Conditioning RepairA…” ## License Status: **active** (#HTG.0306190-D1, hvac) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Custom%20Air%20Systems%2C%20Inc.&query_place_id=ChIJuy0R6YcO6IkR0Di26Qc8fQA): 3.0★ from 22 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Custom%20Air%20Systems%2C%20Inc.&query_place_id=ChIJuy0R6YcO6IkR0Di26Qc8fQA): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ct/bridgeport/profile/heating-and-air-conditioning/custom-air-systems-inc-0111-51001423): Listed on this source - [Official Website](http://customairsystems.com): Self-reported profile and service details - [Local News](https://www.recyclingtoday.com/news/kaeser-breaks-ground-on-facility-expansion-project-in-virginia/): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Donald Sullivan · 2026-04-30**: I have been a happy customer for years, but I am always so impressed with the professionalism and courtesy of every service individual who services us. Milton was latest . . . came today for A/C Annual service . . . charming. - **1/5 · Google Reviews · carrie reilly · 2025-08-01**: Do not use this company! - **1/5 · Google Reviews · oligerti mucka · 2024-12-24**: The worst company they charge the service money and never fixed the problem. They send technicians with no clue what they do . - **1/5 · Google Reviews · Lawrence Zlatkin · 2024-09-16**: I would not recommend this company. They are unreliable and not trust worthy. Terrible customer service. Cancel appointments. They installed a very high end system in my house and never made it work properly. They cannot figure out why it doesn’t work as intended. And, they did not work with L… - **5/5 · Google Reviews · Hank Cullinane · 2021-11-01**: Good company --- Data freshness: last scanned 2026-10-14T00:34:22.248Z. Cite as: Custom Air Systems, Inc. — Tavlee (https://tavlee.com/contractor/custom-air-systems-inc-bridgeport) Source: https://tavlee.com/contractor/custom-air-systems-inc-bridgeport ## Sitemap [Full site index](https://tavlee.com/sitemap.md)