--- title: "Custom Climates HVAC" description: "When one customer's heat quit, Custom Climates HVAC rearranged its schedule within 10 minutes, and Trevor came and fixed it four hours later. The company w" doc_version: "2026-10-18" last_updated: "2026-10-18" --- # Custom Climates HVAC **Trade:** HVAC / Heating & Cooling · **Address:** 2049 Dover Rd, Epsom, NH 03234 · **Phone:** (603) 262-1623 · **Website:** https://customclimates.com/?utm_campaign=gmb · **Languages:** English **Rating: 4.6/5** (medium confidence) — from 86 reviews across 6 sources. 96% of sentiment-scored reviews read net-positive. Last 6 months: 45 reviews, 1 negative. ## The honest read When one customer's heat quit, Custom Climates HVAC rearranged its schedule within 10 minutes, and Trevor came and fixed it four hours later. The company works on furnaces, boilers, mini-splits and air conditioning, says it has been in business 19 years, and its website lists a service area running from Epsom, Concord and Bow out to Loudon, Pembroke and Pittsfield. Its New Hampshire HVAC licence, number GF0803086, is active on the state registry; the holder of record is Jonathon A Burbank. On Google it averages 4.7 stars from 167 ratings. One customer wrote that Phil tuned up their furnace and, on past visits, found and repaired poor work left by previous contractors. When a 27-year-old gas boiler started leaking, Wesley responded with an estimate and a crew was onsite the next day; Jim and Eli installed a new State Hybrid water heater, and that customer said the job was coordinated with electricians and a team to haul away the old units. A customer wrote that Leah removed an old central AC unit by herself, disconnecting it, capping off the electrical wires and hauling it away. A routine check-up turned up a real problem for one household, and they installed a new boiler the next day and cleaned up afterward. A customer said they replaced two control boards on an outside unit at very reasonable pricing. A 2024 customer said Jon, who does the installs, took almost two weeks and then phoned in a quote of 6k to move ducts rather than putting it in writing, and described him as extremely rude and very argumentative. A 2024 reviewer said a woman called claiming authorization to work on a rental property, and that the owner had not authorized any work. **Strengths:** - Same-day heat repair — Trevor fixed it four hours after the call - Next-day crew — onsite the day after Wesley gave an estimate - Old AC removal — Leah disconnected and hauled away a central unit **Concerns:** - Phone-only duct quote — a 2024 customer called the installer rude and argumentative - Rental work call — a 2024 reviewer said the owner never authorized it ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - New Hampshire HVAC licence GF0803086 is active on the state registry, held by Jonathon A Burbank _(confidence: high)_ - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH hvac license GF0803086 registry-verified active — registry holder of record: Jonathon A Burbank” - 4.7 stars from 167 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Custom%20Climates%20HVAC&query_place_id=ChIJJzqUdby044kRJZ-Y5IYoOiw) — “Google: 4.7★ from 167 ratings” - Says it has been in business 19 years _(confidence: medium)_ - [Official Website](https://customclimates.com) — “Self-reported 19 years in business” - Website lists a service area including Epsom, Concord, Bow, Loudon, Pembroke and Pittsfield _(confidence: medium)_ - [Official Website](https://customclimates.com) — “Stated service area (self-reported): Epsom, Concord, Bow, Hopkinton, Dunbarton, Weare, Henniker, Webster, Boscawen, Canterbury, Loudon, Pemb…” - A customer said they rearranged their schedule within 10 minutes and Trevor fixed the heat four hours later _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210R2MyRlRkbHBtZFZaSk4yUkdhVGxTTFdkcFNHYxAB!2m1!1s0x0:0x2c3a2886e4989f25!3m1!1s2@1:CAIQACodChtycF9oOmtGc2FTdlpmdVZJN2RGaTlSLWdpSGc%7C%7C?hl=en-US) — “5★ I called this morning because our heat wasn't working. Within 10 minutes they had rearranged their schedule, and four hours later Trevor …” - A crew was onsite the day after Wesley's estimate to install a new State Hybrid water heater _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aMlpFbFBPVGxhUzFac2JFOVFPV04wVm5NdFJsRRAB!2m1!1s0x0:0x2c3a2886e4989f25!3m1!1s2@1:CAIQACodChtycF9oOmZ2ZElPOTlaS1ZsbE9QOWN0VnMtRlE%7C%7C?hl=en-US) — “5★ I had been thinking about replacing my 27 yo gas boiler and then it started leaking. Wesley of Custom Climates HVAC responded quickly wit…” - Phil tuned up a customer's furnace and on past visits repaired poor work by previous contractors _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psemRITnlaRkZIVGpWRVluaHBhVXh4TVVoS1lrRRAB!2m1!1s0x0:0x2c3a2886e4989f25!3m1!1s2@1:CAIQACodChtycF9oOjlzdHNyZFFHTjVEYnhpaUxxMUhKYkE%7C%7C?hl=en-US) — “5★ Phil at Custom climate tuned up my furnace and as always did an excellent job, in past visits he found and repaired poor work done by pre…” - Boiler installation after a routine check-up found a problem _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsMGMwMWhNbGhtZGxWd1ZtdDVUM2RVZDBaNE5XYxAB!2m1!1s0x0:0x2c3a2886e4989f25!3m1!1s2@1:CAIQACodChtycF9oOkl0c01hMlhmdlVwVmt5T3dUd0Z4NWc%7C%7C?hl=en-US) — “5★ Found a real problem on a routine check up. Installed a new boiler the next day..two days before Christmas! Did a great job, cleaned up, …” - Mini-split installation, including a 5 mini-split install _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aT1RFbEJWR2hyY21adGJYWkhWMmhzYmtzMlVGRRAB!2m1!1s0x0:0x2c3a2886e4989f25!3m1!1s2@1:CAIQACodChtycF9oOmZOTElBVGhrcmZtbXZHV2hsbks2UFE%7C%7C?hl=en-US) — “5★ Wesley, being a hands on HVAC installer himself, knew exactly what I needed when he came to estimate the job. Where I was installing a tw…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaNDhmU1dREAE!2m1!1s0x0:0x2c3a2886e4989f25!3m1!1s2@1:CIHM0ogKEICAgIDZ48fSWQ%7C%7C?hl=en-US) — “5★ After meeting with a number of companies – few of whom offered Mitsubishi products at the outset, claiming lack of availability – I went …” - A 2024 customer said Jon phoned in a 6k duct-moving quote after almost two weeks and was rude and argumentative _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURELWFYNHZnRRAB!2m1!1s0x0:0x2c3a2886e4989f25!3m1!1s2@1:CIHM0ogKEICAgIDD-aX4vgE%7C%7C?hl=en-US) — “1★ Margarita was very nice and was a pleasure to work with. Brian came out to take a look at moving some (A/C ducts and some minor repairs o…” - A 2024 reviewer said a woman called claiming authorization to work on a rental property the owner had not authorized _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIbE5pYy13RRAB!2m1!1s0x0:0x2c3a2886e4989f25!3m1!1s2@1:CIHM0ogKEICAgIDHlNic-wE%7C%7C?hl=en-US) — “1★ Terrible customer service, a woman called me and claimed to have authorization to work on a rental property. Then asks me who the owner i…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psemRITnlaRkZIVGpWRVluaHBhVXh4TVVoS1lrRRAB!2m1!1s0x0:0x2c3a2886e4989f25!3m1!1s2@1:CAIQACodChtycF9oOjlzdHNyZFFHTjVEYnhpaUxxMUhKYkE%7C%7C?hl=en-US) — “5★ Phil at Custom climate tuned up my furnace and as always did an excellent job, in past visits he found and repaired poor work done by pre…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsMGMwMWhNbGhtZGxWd1ZtdDVUM2RVZDBaNE5XYxAB!2m1!1s0x0:0x2c3a2886e4989f25!3m1!1s2@1:CAIQACodChtycF9oOkl0c01hMlhmdlVwVmt5T3dUd0Z4NWc%7C%7C?hl=en-US) — “5★ Found a real problem on a routine check up. Installed a new boiler the next day..two days before Christmas! Did a great job, cleaned up, …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210R2MyRlRkbHBtZFZaSk4yUkdhVGxTTFdkcFNHYxAB!2m1!1s0x0:0x2c3a2886e4989f25!3m1!1s2@1:CAIQACodChtycF9oOmtGc2FTdlpmdVZJN2RGaTlSLWdpSGc%7C%7C?hl=en-US) — “5★ I called this morning because our heat wasn't working. Within 10 minutes they had rearranged their schedule, and four hours later Trevor …” - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH hvac license GF0803086 registry-verified active — registry holder of record: Jonathon A Burbank” ## License Status: **active** (#GF0803086, hvac) — verified against the official NH state registry on 2026-10-18, never self-reported. Re-check at the official registry: https://forms.nh.gov/licenseverification/ ## Sources - [Official Website](https://customclimates.com): 19 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Custom%20Climates%20HVAC&query_place_id=ChIJJzqUdby044kRJZ-Y5IYoOiw): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/nh/epsom/profile/heating-and-air-conditioning/custom-climates-hvac-0051-92021628): Listed on this source - [Local News](https://www.indeed.com/cmp/Custom-Climates-HVAC/reviews): Listed on this source - [Reddit](https://www.reddit.com/r/AskElectronics/comments/1qv2cyq/custom_climate_control_project_seeking/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Custom%20Climates%20HVAC&query_place_id=ChIJJzqUdby044kRJZ-Y5IYoOiw): 4.7★ from 167 ratings ## Recent reviews - **5/5 · Google Reviews · Tara Wilkerson · 2026-10-16**: Amazing service! From Avery to Trevor.. Quick, thorough and professional. - **5/5 · Google Reviews · Wayne Slango · 2026-10-14**: Phil at Custom climate tuned up my furnace and as always did an excellent job, in past visits he found and repaired poor work done by previous contractors. Have always appreciated Custom climate for all my HVAC work - **5/5 · Google Reviews · Thomas Galvin · 2026-10-11**: Good customer service - **5/5 · Google Reviews · Matt Parks · 2026-10-10**: Trevor from Custom Climates was on time, professional, and answered any questions I had about my older furnace. I definitely recommend giving them a call to schedule your annual maintenance - you won't be disappointed! - **5/5 · Google Reviews · joseph corona · 2026-10-09**: Did a great job replacing two control boards on my outside unit. Very professional. Very reasonable pricing. Definitely recommend. - **5/5 · Google Reviews · Amanda Earle · 2026-10-08**: Great experience and very professional. I'm happy we went with Custom Climates! - **5/5 · Google Reviews · David Barrett · 2026-10-05**: Great company that doesn’t try to up sell. Just there with a fair price when you need them. - **1/5 · Google Reviews · Brian T · 2026-10-05**: Disappointed. - **5/5 · Google Reviews · Denise McKenne · 2026-09-30**: Maintenance for our AC - needed to check out a rattling and whirring sound. Called on a Saturday and they were here on Monday. Person was professional and was very thorough on checking the system out to correct the problem. He took the time to listen to us and had the issue resolved in a very short … - **5/5 · Google Reviews · Donald Porter · 2026-09-30**: Found a real problem on a routine check up. Installed a new boiler the next day..two days before Christmas! Did a great job, cleaned up, and were very respectful of the house. Thanks, Guys! --- Data freshness: last scanned 2026-10-18T03:40:01.135Z. Cite as: Custom Climates HVAC — Tavlee (https://tavlee.com/contractor/custom-climates-hvac-epsom) Source: https://tavlee.com/contractor/custom-climates-hvac-epsom ## Sitemap [Full site index](https://tavlee.com/sitemap.md)