--- title: "Custom Renovation Service" description: "A concrete porch repair is the detailed customer example for Custom Renovation Service in Newington. In June 2024, a homeowner said the crew promptly asses" doc_version: "2026-10-31" last_updated: "2026-10-31" --- # Custom Renovation Service **Trade:** General Contractor / Remodeling · **Address:** 27 Charles St, Newington, CT 06111 · **Phone:** (860) 474-3532 · **Website:** https://customrenovationservice.com/ · **Languages:** English **Rating: 3.3/5** (low confidence) — from 2 reviews across 4 sources. ## The honest read A concrete porch repair is the detailed customer example for Custom Renovation Service in Newington. In June 2024, a homeowner said the crew promptly assessed the damage, rebuilt the porch, and resolved a longstanding problem with a bottom step that flooded and became muddy when it rained. The customer praised the workmanship and said the flooding had not returned. An April 2024 reviewer alleged that debris from a company truck and trailer damaged their car on the highway. They said the owner denied that the vehicle was his and refused to address the damage. This complaint concerns a road incident rather than hired construction work. The company says it has been in business for 22 years and advertises free estimates and 24/7 emergency service. Its Connecticut home improvement contractor registration is active. Google shows three stars from two ratings. **Strengths:** - Concrete porch repair — June 2024 customer praised rebuilding and corrected step flooding **Concerns:** - Road incident allegation — April 2024 reviewer alleges debris damage and disputed responsibility ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A June 2024 homeowner describes concrete porch reconstruction that also resolved flooding at the bottom step. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMbnE2LWF3EAE!2m1!1s0x0:0x437ec5276b3e8e5d!3m1!1s2@1:CIHM0ogKEICAgIDLnq6-aw%7C%7C?hl=en-US) — “5★ Our concrete porch was very much in need of repair. When I called this company they immediately sent someone to assess the damage. The wo…” - An April 2024 reviewer alleged vehicle damage from debris off a company trailer and said the owner disputed responsibility. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqdlAtLWd3RRAB!2m1!1s0x0:0x437ec5276b3e8e5d!3m1!1s2@1:CIHM0ogKEICAgICjvP--gwE%7C%7C?hl=en-US) — “1★ I wanted to share my story of my first interaction with this company. One of their trucks were driving in front of me on the highway with…” - Connecticut home improvement contractor registration HIC.0663410 is active. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0663410 registry-verified active — registry holder of record: CUSTOM RENOVATION SERVICE LLC” - The company advertises free estimates and 24/7 emergency service, and says it has 22 years in business. _(confidence: medium)_ - [Official Website](https://customrenovationservice.com) — “Stated offer (self-reported): free estimates” - [Official Website](https://customrenovationservice.com) — “Stated offer (self-reported): 24/7 emergency service” - [Official Website](https://customrenovationservice.com) — “Self-reported 22 years in business” - Specializes in Masonry _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMbnE2LWF3EAE!2m1!1s0x0:0x437ec5276b3e8e5d!3m1!1s2@1:CIHM0ogKEICAgIDLnq6-aw%7C%7C?hl=en-US) — “5★ Our concrete porch was very much in need of repair. When I called this company they immediately sent someone to assess the damage. The wo…” ## License Status: **active** (#HIC.0663410, hic) — verified against the official CT state registry on 2026-10-30, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Official Website](https://customrenovationservice.com): 22 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Custom%20Renovation%20Service&query_place_id=ChIJBdGy3msDbGURXY4-ayfFfkM): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Custom%20Renovation%20Service&query_place_id=ChIJBdGy3msDbGURXY4-ayfFfkM): 3.0★ from 2 ratings - [Local News](https://foggyridgeinteriors.com/services/commercial-remodeling/): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Sandy · 2024-06-27**: Our concrete porch was very much in need of repair. When I called this company they immediately sent someone to assess the damage. The workmen who came were polite and very knowledgeable. They quickly found the problems and created a beautiful new porch. I was impressed by their workmanship which is… - **1/5 · Google Reviews · erin dacruz · 2024-04-19**: I wanted to share my story of my first interaction with this company. One of their trucks were driving in front of me on the highway with a short dump trailer attached, the trailer had a hole in it or the door wasn’t fully shut and debris came flying out and showered my car which caused small dents … --- Data freshness: last scanned 2026-10-30T21:49:14.903Z. Cite as: Custom Renovation Service — Tavlee (https://tavlee.com/contractor/custom-renovation-service-newington) Source: https://tavlee.com/contractor/custom-renovation-service-newington ## Sitemap [Full site index](https://tavlee.com/sitemap.md)