# Dan's Service

**Trade:** HVAC / Heating & Cooling · **Address:** 17 Prescott St, Medford, MA 02155, USA · **Phone:** (617) 628-0525 · **Website:** https://dansservice.com/ · **Languages:** English

**Rating: 3.6/5** (low confidence) — from 2 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.

## The honest read

Dan's Service is a family-run HVAC and mechanical contractor based in Medford, with the kind of story that sells itself: a heat outage on an 18° Sunday, three days before Christmas, that one company punted to the following Friday — Dan's Service called back within half an hour, had a technician on site by 8:30 the next morning, and had the heat running again within the hour.

The company says it's family owned and operated with more than 35 years in mechanical contracting, and the Better Business Bureau's own profile backs up the longevity: it lists Dan's Service, Inc. as founded in 1988 and run by Dan Galvin, with an A+ BBB rating. Its Massachusetts HVAC license is active and registry-verified. Google shows a 4.7★ average from 3 ratings.

The one other review on record, from late 2024, isn't about the HVAC work at all — it's a delivery driver describing a tricky time finding the entrance for a 53-foot semi-truck, though still crediting the company's help unloading with 4 stars.

Dan's Service handles installation, repair, and sale of air conditioning, heating, refrigeration, and ice-machine equipment for residential, commercial, and industrial clients, and lists a service area running from Somerville and Cambridge out to Needham, Peabody, and Andover — worth confirming Medford calls are covered given the company describes itself as based both there and, per BBB, in Somerville.

**Strengths:**
- Fast emergency response — fixed a Christmas-week heat outage overnight in 2024
- Verified license — active Massachusetts HVAC registration

**Where sources disagree:**
- BBB describes Dan's Service as Somerville, MA-based, while its own website and license address place it in Medford, MA

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts HVAC license is active and registry-verified _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 2022-001674-SM-PMT verified active”
- Better Business Bureau grade is A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/somerville/profile/air-conditioning-contractor/dans-service-inc-0021-34965) — “Better Business Bureau grade: A+”
- BBB profile lists the company as founded in 1988 and run by Dan Galvin _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/somerville/profile/air-conditioning-contractor/dans-service-inc-0021-34965) — “BBB profile for Dan's Service, Inc., a Somerville, MA-based commercial heating, air conditioning, and refrigeration company established in 1…”
- Called back within 30 minutes and fixed a Christmas-week heat outage the next morning, in a 2024 review _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2aTlMVENBEAE!2m1!1s0x0:0x41ff5813d6bba5c0!3m1!1s2@1:CIHM0ogKEICAgIDvi9LTCA%7C%7C?hl=en) — “5★ Sunday, 18°, snow, 3 days before Christmas our heat goes out.  One place emailed a list of questions, then said next Friday. Dan's Servic…”
- Self-reported as family owned and operated with over 35 years in mechanical contracting _(confidence: medium)_
  - [Official Website](https://dansservice.com) — “Self-reported 35 years in business”
  - [Official Website](https://dansservice.com) — “Company history (self-reported): Family owned and operated, with over 35 years of experience in mechanical contracting.”
- Self-reported service area includes Somerville, Boston, Cambridge, Needham, Peabody, and Andover _(confidence: medium)_
  - [Official Website](https://dansservice.com) — “Stated service area (self-reported): Somerville, Boston, Cambridge, Needham, Peabody, Andover”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Official Website](https://dansservice.com) — “Dan's Service is a family owned and operated mechanical/HVAC contractor based in Medford, MA, specializing in installation, repair, and sale…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2aTlMVENBEAE!2m1!1s0x0:0x41ff5813d6bba5c0!3m1!1s2@1:CIHM0ogKEICAgIDvi9LTCA%7C%7C?hl=en) — “5★ Sunday, 18°, snow, 3 days before Christmas our heat goes out.  One place emailed a list of questions, then said next Friday. Dan's Servic…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#2022-001674-SM-PMT, hvac) — verified against the official MA state registry on 2026-07-02, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Dan's%20Service&query_place_id=ChIJ6Z6W-ux244kRwKW71hNY_0E): 4.7★ from 3 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Dan's%20Service&query_place_id=ChIJ6Z6W-ux244kRwKW71hNY_0E): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/somerville/profile/air-conditioning-contractor/dans-service-inc-0021-34965): Listed on this source
- [Official Website](https://dansservice.com): 35 yrs in business · Self-reported profile and service details
- [Exa](https://www.buildzoom.com/contractor/dans-service-inc): 5 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Kathleen Houghton · 2024-12-24**: Sunday, 18°, snow, 3 days before Christmas our heat goes out.  One place emailed a list of questions, then said next Friday. Dan's Service returned our call in half hour, then technician called, he'll be here 20 minutes.  Texted:stuck in traffic, be there 30 minutes.
He found the part needed, said h…
- **4/5 · Google Reviews · Louis Joseph · 2024-11-05**: This location is not suitable for a semi-truck of 53 ft length. The journey was quite challenging, resulting in a 1-hour going in circles to locate the entrance to this location. It is an on-street unloading facility. I awarded them 4 stars due to their assistance in guiding me and their efficient u…

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Data freshness: last scanned 2026-07-02T11:24:59.843Z.
Cite as: Dan's Service — Tavlee (https://tavlee.com/contractor/dan-s-service-medford)
Source: https://tavlee.com/contractor/dan-s-service-medford