# Dash Drains

**Trade:** Plumbing · **Address:** 9 Story Ave, Beverly, MA 01915, USA · **Phone:** (978) 922-3274 · **Website:** http://www.dashdrains.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp · **Languages:** English

**Rating: 3.8/5** (high confidence) — from 60 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
93% of sentiment-scored reviews read net-positive. Last 6 months: 10 reviews, 0 negative.

## The honest read

Dash Drains is a Beverly outfit built almost entirely around one job: clearing and diagnosing stubborn drains, from a slow kitchen sink to a backed-up main sewer line, for homes and businesses on the North Shore. It carries an A+ BBB grade and a 4.8-star Google average across 97 ratings, with 60 reviews on file going back to 2021.

The last six months have been clean — ten reviews, all positive, following the same pattern as the rest of the record: technicians who show up fast, including for late-night and holiday emergencies, and who explain what they're doing as they go. One recent review describes a technician who found the real problem instead of doing work that wasn't needed, and another describes a Sunday-night callback where a backup tech arrived in 42 minutes and traced a septic backup to a blocked outflow pipe.

The record isn't spotless. In a review from August 2025, a customer says a technician broke a drain pipe cover while working and was charged in full with no apology. A more serious complaint from 2024 alleges a burst pipe deep in a wall from aggressive snaking, with the company pointing to a low liability cap on materials. There's also a 2022 review reporting a missed appointment. These sit alongside a large body of otherwise consistent five-star accounts, but they're worth asking about — especially the company's damage policy — before a job involving older or fragile pipes.

A solid, high-volume call for everyday drain clogs and sewer-line diagnostics around Beverly and the North Shore, with a strong recent track record.

**Strengths:**
- Fast emergency response — reached a late-night main-drain blockage and left it flowing
- 42-minute Sunday callback — traced a septic backup to a blocked outflow pipe
- Diagnoses before assuming — found the real issue instead of unnecessary work
- A+ BBB, 4.8★ Google — 97 ratings back the BBB accreditation

**Concerns:**
- Property damage complaint — broke a drain-pipe cover in a 2025 review, no apology
- Major leak allegation — a 2024 review describes a burst pipe from aggressive snaking
- Missed appointment reported — a 2022 review says a scheduled visit never happened

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Responded to a late-night main-drain blockage quickly and left it flowing _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFM2EzWlljMnBMWW1kYVQzZFFWbnBVWDA1aE1FRRAB!2m1!1s0x0:0xa2ed0e91d1c21bff!3m1!1s2@1:CAIQACodChtycF9oOlE3a3ZYc2pLYmdaT3dQVnpUX05hMEE%7C%7C?hl=en) — “5★ We called for a late night emergency.  Main drain blocked.  Joe responded quickly.  He was professional, pleasant and efficient.  Everyth…”
- A backup technician arrived in 42 minutes on a Sunday night and traced a septic backup to a blocked outflow pipe _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Wc2IwVmhVRkpETm1WdGJ6Tm9VMk5vTUVwME0wRRAB!2m1!1s0x0:0xa2ed0e91d1c21bff!3m1!1s2@1:CAIQACodChtycF9oOmVsb0VhUFJDNmVtbzNoU2NoMEp0M0E%7C%7C?hl=en) — “5★ Sunday evening…water stopped going into septic tank and backed up into our basement through the washing machine drain. Called Dash…night …”
- Identified that the real issue was something else rather than performing unnecessary work _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aMWRXSkJWMmxrUmpNdE5HdzRObE5vWTIxWVozYxAB!2m1!1s0x0:0xa2ed0e91d1c21bff!3m1!1s2@1:CAIQACodChtycF9oOnZ1dWJBV2lkRjMtNGw4NlNoY21YZ3c%7C%7C?hl=en) — “5★ Excellent service. They realized the issue was something else, and didn't try to do work that wasn't necessary.”
- Google rating of 4.8 stars from 97 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=11740055823076957183&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.8★ from 97 ratings”
- A+ Better Business Bureau grade _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/beverly/profile/sewer-cleaning/dash-drains-llc-0021-191748) — “Better Business Bureau grade: A+”
- A 2025 review describes a technician breaking a kitchen drain pipe cover and being charged $325 with no apology _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pRM04wcEhMV0ZNV25KYVNFSlBVM0k0TUhWd00xRRAB!2m1!1s0x0:0xa2ed0e91d1c21bff!3m1!1s2@1:CAIQACodChtycF9oOjQ3N0pHLWFMWnJaSEJPU3I4MHVwM1E%7C%7C?hl=en) — “1★ Even though the service was responsive- the person who came on call was initially nice but would not listen or investigate where the leak…”
- A 2024 review alleges a burst pipe deep in a wall from aggressive snaking, with the company citing a low liability cap on materials _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzbWJTR013EAE!2m1!1s0x0:0xa2ed0e91d1c21bff!3m1!1s2@1:CIHM0ogKEICAgID3mbSGMw%7C%7C?hl=en) — “1★ BEWARE. They will damage your house and cause leaks and then claim "no liability because are insurance only cover $11 worth of replacemen…”
- A 2022 review reports a scheduled appointment that was never kept _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXOGZuV0xnEAE!2m1!1s0x0:0xa2ed0e91d1c21bff!3m1!1s2@1:CIHM0ogKEICAgICW8fnWLg%7C%7C?hl=en) — “1★ I made an appointment and the company never showed up.”
- Drain snaking and sewer-line clearing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twMU5sUTNibkIyYzFCUVdFeHlkR1JrVlZCQloyYxAB!2m1!1s0x0:0xa2ed0e91d1c21bff!3m1!1s2@1:CAIQACodChtycF9oOkp1NlQ3bnB2c1BQWExydGRkVVBBZ2c%7C%7C?hl=en) — “5★ Chris A was awesome! He took the time needed to snake out our VERY slow drains, and walked me through what he was doing and why. Great at…”
- Camera-based sewer line inspection _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pFNWRYVlpOMmRNWnpCS1kwUkNlRmh6UlhBdFNIYxAB!2m1!1s0x0:0xa2ed0e91d1c21bff!3m1!1s2@1:CAIQACodChtycF9oOjE5dXVZN2dMZzBKY0RCeFhzRXAtSHc%7C%7C?hl=en) — “5★ Dash Drains were recommended by our plumber. Multiple rootings from our usual rooter seemed to clear the blockage, which unfortunately th…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twMU5sUTNibkIyYzFCUVdFeHlkR1JrVlZCQloyYxAB!2m1!1s0x0:0xa2ed0e91d1c21bff!3m1!1s2@1:CAIQACodChtycF9oOkp1NlQ3bnB2c1BQWExydGRkVVBBZ2c%7C%7C?hl=en) — “5★ Chris A was awesome! He took the time needed to snake out our VERY slow drains, and walked me through what he was doing and why. Great at…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pFNWRYVlpOMmRNWnpCS1kwUkNlRmh6UlhBdFNIYxAB!2m1!1s0x0:0xa2ed0e91d1c21bff!3m1!1s2@1:CAIQACodChtycF9oOjE5dXVZN2dMZzBKY0RCeFhzRXAtSHc%7C%7C?hl=en) — “5★ Dash Drains were recommended by our plumber. Multiple rootings from our usual rooter seemed to clear the blockage, which unfortunately th…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Dash%20Drains&query_place_id=ChIJZQyQxcAW44kR_xvC0ZEO7aI): 4.8★ from 97 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Dash%20Drains&query_place_id=ChIJZQyQxcAW44kR_xvC0ZEO7aI): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/beverly/profile/sewer-cleaning/dash-drains-llc-0021-191748): Listed on this source
- [Official Website](http://www.dashdrains.com): 23 yrs in business · Self-reported profile and service details
- [Exa](https://www.exceptionalplumber.com/1331/dash-drains): 6 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Colton is very proud of his work and Dash Drains and guarantees me that their recommendations don't come. Now I just have to hope it can be fixed by the pump” — certified-contractors.org — https://www.certified-contractors.org/business/dash-drains-beverly

## Recent reviews

- **5/5 · Google Reviews · Jennifer Drummond · 2026-06-22**: Chris A was awesome! He took the time needed to snake out our VERY slow drains, and walked me through what he was doing and why. Great attitude and highly recommend Dash Drains if you have a clogged drain.
- **5/5 · Google Reviews · Sherri Bloom · 2026-06-18**: I had Colton come out today for an ongoing drain issue with my toilet. He was very polite and professional. The issue was resolved within an hour and he explained what was going on. I would highly recommend this company!!
- **5/5 · Google Reviews · Anna Salvato · 2026-06-18**: This was my second time using Dash Drains. Last time, I had a flooded basement from a backed up sewer pipe. They were great then and they were great today .I had a severely clogged shower drain and bathroom sink drain. I also wanted to have my sewer drain snaked to prevent problems with roots/toilet…
- **5/5 · Google Reviews · Christina Russell · 2026-06-09**: Second time I’ve used this company. The techs are so polite. They are reasonably priced. Complete satisfaction.  I would 100 percent recommend them.
- **5/5 · Google Reviews · Yolandi van der Ryst · 2026-05-27**: I would highly reccomend Dash Drain for their excellent service. Their team was professional, friendly and efficient from start to finish. They responded quickly, explained everything clearly and completed the job to a high standard. It was refreshing to deal with a company that truly values custome…
- **5/5 · Google Reviews · Paula La Poderosa · 2026-05-11**: Joe was fantastic! He came late at night on a Sunday, worked in the basement and figured out the unique pipe layout, and was able to help declog our drain quickly and with minimal disruption. He cleaned up, was very friendly and kind, which is an absolute dream when you’re going through the stress o…
- **5/5 · Google Reviews · Kate Badanes · 2026-04-20**: Joe came to my apartment to fix my sink drain. There was SO much rust, see photo. He was very kind, and as a woman he was respectful and never made me feel unsafe. He ended up coming for 2 days, 5 hours each and gave it his ALL. I am very grateful that my sink works now!
- **5/5 · Google Reviews · Tom Fell · 2026-04-07**: Excellent service. They realized the issue was something else, and didn't try to do work that wasn't necessary.
- **5/5 · Google Reviews · Laura LeBlanc · 2026-04-01**: We called for a late night emergency.  Main drain blocked.  Joe responded quickly.  He was professional, pleasant and efficient.  Everything was cleaned up and the drain flowing!  Thanks Joe!
- **5/5 · Google Reviews · Charles Vose · 2026-03-30**: Sunday evening…water stopped going into septic tank and backed up into our basement through the washing machine drain. Called Dash…night tech was on a call and had his backup call us back. Andrew called back and said he would arrive in 42 minutes. (He did) Found the issue in the outflow pipe going i…

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Data freshness: last scanned 2026-07-02T01:54:32.255Z.
Cite as: Dash Drains — Tavlee (https://tavlee.com/contractor/dash-drains-beverly)
Source: https://tavlee.com/contractor/dash-drains-beverly