--- title: "De Cola's Plumbing & Heating" description: "De Cola's Plumbing & Heating describes itself on its BBB page as offering plumbing and heating services. Its website says it has been in business 46 years " doc_version: "2026-10-16" last_updated: "2026-10-16" --- # De Cola's Plumbing & Heating **Trade:** HVAC / Heating & Cooling · **Address:** 222 Elm St, North Haven, CT 06473 · **Phone:** (203) 773-1649 · **Website:** https://www.decolasplumbing.com/about-de-colas-plumbing-and-heating-inc · **Languages:** English **Rating: 3.6/5** (medium confidence) — from 16 reviews across 7 sources. 75% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read De Cola's Plumbing & Heating describes itself on its BBB page as offering plumbing and heating services. Its website says it has been in business 46 years and names New Haven as its service area. A 2021 customer wrote that a 93 year old steam pipe sprung a leak, spraying rusty water whenever the furnace was running, and that Rich DeCola fit them in ASAP. That 2021 customer called the repair quick and reasonably priced. A 2024 customer wrote that a condo's hot water heater leaked and died, and that Rich scheduled the job for later the same day. That 2024 customer said that on arrival, technician Nick had already removed the old heater and begun installing the new one, and that he cleaned up thoroughly. A 2024 customer wrote that another company had quoted $5000 for a drainage issue that flooded the basement, and that Nick fixed the problem for one tenth of the price. A 2025 customer said Rich called back within 15 minutes of a message left after 5:00pm, and a plumber was there at 8:30 the next morning. A 2025 customer wrote that someone came out to fix their plumbing within a couple of hours of the call, and that the cost seemed reasonable. A 2023 customer had the company do the plumbing for a new kitchen sink and wrote that the sink leaked in the cabinet all the way to the cellar. That 2023 customer said a return visit the next day did not stop the leak, that the company then quoted $175 to come over, and that a different plumber later said the pipe from the new sink drain had been cut too short. A 2023 reviewer called the person on the phone rude. A 2022 reviewer wrote that they had reported the company to the Better Business Bureau. **Strengths:** - Same-day water heater — a 2024 customer said Rich scheduled it later that day - A quick callback — a 2025 customer said Rich called back within 15 minutes - Steam pipe repair — a 2021 customer called it quick and reasonably priced **Concerns:** - A leaking sink — a 2023 customer said the new drain pipe was cut too short - Return-visit charge — a 2023 customer was quoted $175 to come back ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself on its BBB page as offering plumbing and heating services _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ct/north-haven/profile/plumber/decolas-plumbing-heating-inc-0111-45001321) — “About (Better Business Bureau, self-described): This company offers plumbing and heating services.” - Its website says it has been in business 46 years and serves New Haven _(confidence: low)_ - [Official Website](https://www.decolasplumbing.com) — “Self-reported 46 years in business” - [Official Website](https://www.decolasplumbing.com) — “Stated service area (self-reported): New Haven” - 4.1 stars on Google from 18 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=De%20Cola's%20Plumbing%20%26%20Heating&query_place_id=ChIJ66Kc-UXQ54kRu1DBumuAhVw) — “Google: 4.1★ from 18 ratings” - A+ grade on the Better Business Bureau _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/north-haven/profile/plumber/decolas-plumbing-heating-inc-0111-45001321) — “Better Business Bureau grade: A+” - A 2021 customer said a leaking 93 year old steam pipe was repaired quickly at a reasonable price _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHX05Tc1R3EAE!2m1!1s0x0:0x5c85806bbac150bb!3m1!1s2@1:CIHM0ogKEICAgIDG_NSsTw%7C%7C?hl=en-US) — “5★ A 93 year old steam pipe sprung a leak. Rusty water was spraying from the pipe whenever the furnace was running. Rich DeCola fit me in AS…” - A 2024 customer said a failed condo water heater was scheduled the same day and the old one already removed on arrival _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3OTVXVjV3RRAB!2m1!1s0x0:0x5c85806bbac150bb!3m1!1s2@1:CIHM0ogKEICAgID795WV5wE%7C%7C?hl=en-US) — “5★ My condo tenant informed me that the hot water heater leaked and died... Rich at DeCola's was recommended by the condo property manageme…” - A 2024 customer said Nick fixed a basement drainage problem for one tenth of a $5000 quote from another company _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURycVByUkp3EAE!2m1!1s0x0:0x5c85806bbac150bb!3m1!1s2@1:CIHM0ogKEICAgIDrqPrRJw%7C%7C?hl=en-US) — “5★ DeCola's Plumbing is amazing. I had another company diagnose a drainage issue that flooded our basement. That company used high pressure…” - A 2025 customer said Rich called back within 15 minutes and a plumber came at 8:30 the next morning _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyeVBucmNBEAE!2m1!1s0x0:0x5c85806bbac150bb!3m1!1s2@1:CIHM0ogKEICAgICryPnrcA%7C%7C?hl=en-US) — “5★ I called last night after 5:00pm and left a message. Rich called back within 15 minutes. He sent a plumber out and he was here at 8:30 th…” - A 2023 customer said a kitchen sink the company plumbed leaked in the cabinet, a return visit did not fix it, and $175 was quoted to come back _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwdS16UlR3EAE!2m1!1s0x0:0x5c85806bbac150bb!3m1!1s2@1:CIHM0ogKEICAgIDpu-zRTw%7C%7C?hl=en-US) — “1★ We replaced our counter tops and sink in the kitchen and used this company to do the plumbing for it. They sent out an apprentice or some…” - A 2023 reviewer called the person on the phone rude _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwbS02SG5BRRAB!2m1!1s0x0:0x5c85806bbac150bb!3m1!1s2@1:CIHM0ogKEICAgIDpm-6HnAE%7C%7C?hl=en-US) — “1★ guy on the phone is completely rude, there's a reason this is a 3 star kind of business... STAY AWAY” - Also offers HVAC / Heating & Cooling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHX05Tc1R3EAE!2m1!1s0x0:0x5c85806bbac150bb!3m1!1s2@1:CIHM0ogKEICAgIDG_NSsTw%7C%7C?hl=en-US) — “5★ A 93 year old steam pipe sprung a leak. Rusty water was spraying from the pipe whenever the furnace was running. Rich DeCola fit me in AS…” - [Better Business Bureau](https://www.bbb.org/us/ct/north-haven/profile/plumber/decolas-plumbing-heating-inc-0111-45001321) — “About (Better Business Bureau, self-described): This company offers plumbing and heating services.” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOUGVuTm9hV001UkdGbU5HSkZTV1pXV1RCbGIwRRAB!2m1!1s0x0:0x5c85806bbac150bb!3m1!1s2@1:CAIQACodChtycF9oOlNPenNoaWM5RGFmNGJFSWZWWTBlb0E%7C%7C?hl=en-US) — “5★ These folks got someone out to fix my plumbing within just a couple hours of me calling. He fixed my problem, and the cost seemed reasona…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3OTVXVjV3RRAB!2m1!1s0x0:0x5c85806bbac150bb!3m1!1s2@1:CIHM0ogKEICAgID795WV5wE%7C%7C?hl=en-US) — “5★ My condo tenant informed me that the hot water heater leaked and died... Rich at DeCola's was recommended by the condo property manageme…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURycVByUkp3EAE!2m1!1s0x0:0x5c85806bbac150bb!3m1!1s2@1:CIHM0ogKEICAgIDrqPrRJw%7C%7C?hl=en-US) — “5★ DeCola's Plumbing is amazing. I had another company diagnose a drainage issue that flooded our basement. That company used high pressure…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwdS16UlR3EAE!2m1!1s0x0:0x5c85806bbac150bb!3m1!1s2@1:CIHM0ogKEICAgIDpu-zRTw%7C%7C?hl=en-US) — “1★ We replaced our counter tops and sink in the kitchen and used this company to do the plumbing for it. They sent out an apprentice or some…” - [Better Business Bureau](https://www.bbb.org/us/ct/north-haven/profile/plumber/decolas-plumbing-heating-inc-0111-45001321) — “About (Better Business Bureau, self-described): This company offers plumbing and heating services.” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/CorporateFacepalm/comments/1hl62lz/coca_cola_has_replaced_artists_with_ai_they/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=De%20Cola's%20Plumbing%20%26%20Heating&query_place_id=ChIJ66Kc-UXQ54kRu1DBumuAhVw): 4.1★ from 18 ratings - [Better Business Bureau](https://www.bbb.org/us/ct/north-haven/profile/plumber/decolas-plumbing-heating-inc-0111-45001321): Listed on this source - [Procore Construction Network](https://network.procore.com/p/decolas-plumbing-and-heating-inc-north-haven): Listed on this source - [Official Website](https://www.decolasplumbing.com): 46 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=De%20Cola's%20Plumbing%20%26%20Heating&query_place_id=ChIJ66Kc-UXQ54kRu1DBumuAhVw): Listed on this source - [Local News](https://www.osha.gov/sites/default/files/fy13_federal-state_summaries.pdf): Listed on this source ## Recent reviews - **5/5 · Google Reviews · jack o'donnell · 2026-02-07**: Responsive, helpful and very patient. - **5/5 · Google Reviews · Segundo Puchaicela · 2025-12-03**: Best plumber in the area! - **5/5 · Google Reviews · Prime Line · 2025-12-03**: great service - **5/5 · Google Reviews · Bradford Kelley · 2025-12-03**: Rich was great thanks again - **5/5 · Google Reviews · CRC · 2025-11-07**: Rich from DeCola’s Plumbing and Heating was amazing to work with! He’s truly dedicated to his customers and handled every detail of the project so I didn’t have to think about a thing. DeCola’s was recommended to us by the previous owner of our historic home, who swore by Rich’s expertise and custom… - **5/5 · Google Reviews · Alex Schurman · 2025-08-07**: These folks got someone out to fix my plumbing within just a couple hours of me calling. He fixed my problem, and the cost seemed reasonable. (Other places I contacted didn’t even return my call.) - **5/5 · Google Reviews · Lisa P · 2025-06-29**: I called last night after 5:00pm and left a message. Rich called back within 15 minutes. He sent a plumber out and he was here at 8:30 the next morning. Karl was very nice and extremely helpful and also gave me useful information going forward. I’m very pleased with this company and definitely will … - **5/5 · Google Reviews · Geralynn Renner · 2024-08-29**: My condo tenant informed me that the hot water heater leaked and died... Rich at DeCola's was recommended by the condo property management company. Rich responded immediately, scheduled for later the same day. When I ended up stuck on the parkway behind a bad accident, Rich was able to contact prop… - **5/5 · Google Reviews · Heather G · 2024-07-13**: DeCola's Plumbing is amazing. I had another company diagnose a drainage issue that flooded our basement. That company used high pressure sales and placed an absurd price on the fix ($5000). Then I called Rich DeCola. He sent Nick, one of their senior people, immediately. Within minutes it became… - **5/5 · Google Reviews · CT Rugspa · 2024-04-23**: Thank you Rich for the help with my Plumbing issue came out and priced it fairly and was quality workmanship decolas is the best around --- Data freshness: last scanned 2026-10-16T17:52:21.503Z. Cite as: De Cola's Plumbing & Heating — Tavlee (https://tavlee.com/contractor/de-cola-s-plumbing-and-heating-north-haven) Source: https://tavlee.com/contractor/de-cola-s-plumbing-and-heating-north-haven ## Sitemap [Full site index](https://tavlee.com/sitemap.md)