# Dependable Air Solutions

**Trade:** HVAC / Heating & Cooling · **Languages:** English

**Rating: 2.7/5** (medium confidence) — from 11 reviews across 5 sources.
82% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Dependable Air Solutions is a Weymouth heating and air-conditioning company the Better Business Bureau lists with an A- rating and 10 years in business, installing, servicing, and repairing air conditioning systems, heating systems, and heat pumps.

On Thumbtack, nine reviews all rate the company five stars. Several 2018 reviews describe the same kind of visit: a furnace or heating system down, and Ryan and his crew arriving fast — one customer, writing in November 2018, said Dependable Air Solutions responded to a Thumbtack request within half an hour after other companies wouldn't come out for a month; another, in March 2018, described Ryan explaining the options for a failed heating unit and replacing it the next day.

The picture is less uniform on HomeAdvisor and Angi, where the company averages 3.8 out of 5 across five reviews on each platform. Most of those are positive too — a February 2018 reviewer called the job great, another said they were satisfied with $150 of work, and a February 2018 Angi review noted the technicians had to make a repeat visit to finish a fix but came back the same day. But a March 2018 HomeAdvisor review made a serious complaint: the customer said they ordered a hyper-heat heat pump system rated to work down to -13°F, and that Ryan insisted that's what was installed, when the reviewer says it was a cheaper model instead.

For a homeowner considering Dependable Air Solutions, the Thumbtack reviews point to fast, friendly emergency response, but the 2018 HomeAdvisor complaint about a heat-pump substitution is worth weighing, especially for anyone ordering a specific, higher-end system.

**Strengths:**
- Fast emergency response — a 2018 review cited a 30-minute callback when others wouldn't come for a month
- Walked through options — 2018 reviews describe Ryan explaining and replacing failed units quickly

**Concerns:**
- Heat-pump substitution complaint — a 2018 HomeAdvisor review alleged a cheaper model was installed
- Occasional repeat visits — a 2018 Angi review needed a follow-up to finish a fix

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB lists it as a non-accredited heating and air-conditioning business with an A- rating and 10 years in business _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/weymouth/profile/heating-and-air-conditioning/dependable-air-solutions-0021-281071) — “BBB lists Dependable Air Solutions at 19 Hunt St, Weymouth, MA 02188, as a non-accredited heating and air-conditioning business with an A- r…”
- BBB shows 1 complaint against the company, without further detail given _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/weymouth/profile/heating-and-air-conditioning/dependable-air-solutions-0021-281071) — “1 complaint(s) on file (count only)”
- In a November 2018 review, a customer said the company responded to a Thumbtack request within half an hour after other companies wouldn't come for a month _(confidence: medium)_
  - [Thumbtack](https://www.thumbtack.com/ma/south-weymouth/central-air-conditioning-installation/dependable-air-solutions/service/321243127259996197?spotlightWebMarkupEnabled=1) — “Very responsive. After losing my heat I reached out to a number of heating companies but because I wasn’t a customer most would not come out…”
- In a March 2018 review, a customer described Ryan explaining heating-unit options and replacing the failed unit the next day _(confidence: medium)_
  - [Thumbtack](https://www.thumbtack.com/ma/south-weymouth/central-air-conditioning-installation/dependable-air-solutions/service/321243127259996197?spotlightWebMarkupEnabled=1) — “Ryan and his guys were great and very professional. My heating unit went. Ryan came and checked it out explain what would work best for me a…”
- In a March 2018 review, a customer said the company came out during a nighttime snowstorm to fix a furnace, working fast, professionally and affordably _(confidence: medium)_
  - [Thumbtack](https://www.thumbtack.com/ma/south-weymouth/central-air-conditioning-installation/dependable-air-solutions/service/321243127259996197?spotlightWebMarkupEnabled=1) — “I had an issue with the furnace in my basement causing no heat! I called Dependable Air Solutions during the middle of night in a snow storm…”
- In a March 2018 HomeAdvisor review, a customer said they ordered a hyper-heat heat pump rated to -13°F but say a cheaper model was installed instead _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.dependableairsolutions.156546646.html) — “1★ SCAM! My heat pump had broken and it was artic temperatures in New England. I ordered the hyper heat system that is efficient to 5 degree…”
- A February 2018 Angi review said a repair needed a repeat visit, though the company returned the same day _(confidence: low)_
  - [Angi](https://www.angi.com/companylist/us/ma/weymouth/dependable-air-solutions-reviews-9261505.htm) — “4★ It required several repeat visits to make the fix. They had to come back. They were very timely in coming back to fix the problem. They e…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/weymouth/profile/heating-and-air-conditioning/dependable-air-solutions-0021-281071) — “Services offered (Better Business Bureau): installation, service, repair of air conditioning systems, heating systems, heat pumps”
  - [Thumbtack](https://www.thumbtack.com/ma/south-weymouth/central-air-conditioning-installation/dependable-air-solutions/service/321243127259996197?spotlightWebMarkupEnabled=1) — “Ryan and his guys were great and very professional. My heating unit went. Ryan came and checked it out explain what would work best for me a…”
  - [Thumbtack](https://www.thumbtack.com/ma/south-weymouth/central-air-conditioning-installation/dependable-air-solutions/service/321243127259996197?spotlightWebMarkupEnabled=1) — “I had an issue with the furnace in my basement causing no heat! I called Dependable Air Solutions during the middle of night in a snow storm…”
  - [Angi](https://www.angi.com/companylist/us/ma/weymouth/dependable-air-solutions-reviews-9261505.htm) — “Services offered (Angi): Heating and air conditioning installations, sales, 24hour service”

## License

No license record has been checked yet for this contractor.

## Sources

- [Better Business Bureau](https://www.bbb.org/us/ma/weymouth/profile/heating-and-air-conditioning/dependable-air-solutions-0021-281071): Listed on this source
- [Exa](https://prosgrade.com/hvac/weymouth/dependableairsolutions): 0 web mentions across the open web (each linked to its source)
- [HomeAdvisor](https://www.homeadvisor.com/rated.dependableairsolutions.156546646.html): 3.8★ from 5 ratings
- [Angi](https://www.angi.com/companylist/us/ma/weymouth/dependable-air-solutions-reviews-9261505.htm): 3.8★ from 5 ratings
- [Thumbtack](https://www.thumbtack.com/ma/south-weymouth/central-air-conditioning-installation/dependable-air-solutions/service/321243127259996197?spotlightWebMarkupEnabled=1): 5.0★ from 9 ratings

## Recent reviews

- **Thumbtack · Sue E. · 2018-11-30**: Very responsive. After losing my heat I reached out to a number of heating companies but because I wasn’t a customer most would not come out for at least a month. After putting a request in on thumbtack Dependable Air Solutions responded to my request within 1/2 hour and came to my house within an h…
- **Thumbtack · Stephen D. · 2018-11-09**: They worked with me to find the furnace that I wanted. They were punctual, friendly and easy to work with. Also, they endured my dingy cellar.
- **Thumbtack · Jennifer D. · 2018-10-29**: Highly recommend dependable air solutions!showed up on time,very professional and friendly!!did a great job!my heater is fixed,and working great!!nice and warm!!no complaints!thank u dependable air solutions!!
- **Thumbtack · Kim P. · 2018-03-08**: Ryan and his guys were great and very professional. My heating unit went. Ryan came and checked it out explain what would work best for me and replaced it the next day. They did an excellent job me and my family could not be happier with the new heating unit. I would refer Dependable Air Solutions t…
- **Thumbtack · Courtney G. · 2018-03-06**: I had an issue with the furnace in my basement causing no heat! I called Dependable Air Solutions during the middle of night in a snow storm... They still came out to help solve my problem, fast, professionally, affordable & kept everything clean.
- **1/5 · HomeAdvisor · Gina L. · 2018-03-01**: SCAM! My heat pump had broken and it was artic temperatures in New England. I ordered the hyper heat system that is efficient to 5 degrees and continues to work to minus 13. Ryan insisted that is what they installed. It was not. It was a cheaper model of a regular heat pump that losses efficiently a…
- **5/5 · HomeAdvisor · Courtney G. · 2018-02-01**: $150I was very satisfied with the service.
- **5/5 · Angi · Chris L. · 2018-02-01**: They did a great job and were fantastic.
- **4/5 · HomeAdvisor · Jim K. · 2018-02-01**: It required several repeat visits to make the fix. They had to come back. They were very timely in coming back to fix the problem. They ere back within the same day to address any problems. I was very impressed with their punctuality.
- **4/5 · Angi · Leo G. · 2018-02-01**: They did a great job.

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Data freshness: last scanned 2026-09-16T19:39:49.548Z.
Cite as: Dependable Air Solutions — Tavlee (https://tavlee.com/contractor/dependable-air-solutions-54131)
Source: https://tavlee.com/contractor/dependable-air-solutions-54131