# DependableAirSolutions

**Trade:** HVAC / Heating & Cooling · **Address:** 19 Hunt St #14, Weymouth, MA 02188, USA · **Phone:** (857) 243-7253 · **Website:** http://www.dependableairsolutions.com/ · **Languages:** English

**Rating: 2.8/5** (medium confidence) — from 11 reviews across 3 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
73% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

DependableAirSolutions is a small Weymouth HVAC shop whose track record swings between glowing and troubling, much of it centered on the same technician, Ryan. In a July 2025 review, a customer described Ryan driving down from New Hampshire on his day off to get their AC running before a party, and refusing payment for it. In a 2024 review, another customer said Ryan and his coworkers came through in a busy stretch to get ductwork reconnected in a tight space.

Two other reviews describe a rougher experience. In a January 2024 review, a customer said Ryan stopped responding to messages after attempting a repair on a split AC system he didn't fully understand, causing damage and running up a bill paid over Venmo. In a July 2024 review, a customer who'd been happy with an HVAC installation the previous summer said Ryan later refused to look into ongoing heating and cooling problems, blamed the ductwork and the weather, then stopped responding — a different company later found the actual leak. A separate 2024 review flagged a $1,100 charge as well above quotes from two other companies for the same job, though the reviewer said the work itself was done well.

Earlier reviews, from 2022, describe a different technician, Josh, responding quickly to weekend and same-day requests for seasonal AC checks.

Given the gap between the standout calls and the specific complaints about follow-through and diagnosis, it's worth confirming who will actually be on the job and getting pricing in writing before work starts.

**Strengths:**
- Above and beyond — drove from out of state, waived payment, on a day off
- Fast weekend response — arrived quickly for emergency heat/AC calls

**Concerns:**
- Follow-through gap — one customer said tech stopped responding after a damaging repair
- Pricing spike — one job billed well above two comparable quotes

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A customer said the technician stopped responding after a repair attempt on a system he didn't fully understand, causing damage _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQxb2JPRWh3RRAB!2m1!1s0x0:0xa9d418259de53448!3m1!1s2@1:CIHM0ogKEICAgID1obOEhwE%7C%7C?hl=en) — “1★ We are very disappointed with our experience with Dependable Air. Our attempts to discuss with Ryan have been left unanswered and he has …”
- A customer said the technician refused to investigate ongoing heating/cooling issues and stopped responding; another company later found the actual leak _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyaU9ldGlRRRAB!2m1!1s0x0:0xa9d418259de53448!3m1!1s2@1:CIHM0ogKEICAgICriOetiQE%7C%7C?hl=en) — “1★ I was initially happy with Ryan’s responsiveness and communication when he installed a new hvac unit at my condo last summer. Since then …”
- One customer said a $1,100 charge was well above quotes from two other companies for the same job _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzeWFlaDB3RRAB!2m1!1s0x0:0xa9d418259de53448!3m1!1s2@1:CIHM0ogKEICAgIC3yaeh0wE%7C%7C?hl=en) — “4★ Did a great job. Can’t give 5 stars because they charged $1100!!!! The last time I got this done it was $300 (discounted from $500 with a…”
- Drove from out of state on a day off to restore a customer's AC before an event, waiving payment _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214Zk1qWnJiakZ2WjA1VlMwMURkekZxTjB0ek5sRRAB!2m1!1s0x0:0xa9d418259de53448!3m1!1s2@1:CAIQACodChtycF9oOmxfMjZrbjFvZ05VS01DdzFqN0tzNlE%7C%7C?hl=en) — “5★ I was so hot my air conditioning wasnt working so I hit them up and Ryan told me he was in NH, I told him how I was so hot without AC and…”
- Responded quickly to a weekend emergency heat call with same-day service _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQxcmI3Vkt3EAE!2m1!1s0x0:0xa9d418259de53448!3m1!1s2@1:CIHM0ogKEICAgID1rb7VKw%7C%7C?hl=en) — “5★ I highly recommend Dependable Air Solutions!! It was the weekend and my heat wasnt working I called several different companies and left …”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyaU9ldGlRRRAB!2m1!1s0x0:0xa9d418259de53448!3m1!1s2@1:CIHM0ogKEICAgICriOetiQE%7C%7C?hl=en) — “1★ I was initially happy with Ryan’s responsiveness and communication when he installed a new hvac unit at my condo last summer. Since then …”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=DependableAirSolutions&query_place_id=ChIJle3nQfpi44kRSDTlnSUY1Kk): 4.8★ from 43 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=DependableAirSolutions&query_place_id=ChIJle3nQfpi44kRSDTlnSUY1Kk): Listed on this source
- [Exa](https://reviews.birdeye.com/dependableairsolutions-166722101909921): 9 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Kevin Donovan · 2025-07-12**: I was so hot my air conditioning wasnt working so I hit them up and Ryan told me he was in NH, I told him how I was so hot without AC and could he come by on Monday and get my AC going and he came all the way down from New Hampshire on his day off to put some refrigerant on to get my AC working. I w…
- **5/5 · Google Reviews · christopher curry · 2025-03-10**: They were awesome. Showed up on time and did a great job. I highly recommend.
- **4/5 · Google Reviews · See Kay · 2024-11-06**: Did a great job. Can’t give 5 stars because they charged $1100!!!! The last time I got this done it was $300 (discounted from $500 with a coupon). This time, I’ve been so sick I just scheduled someone without getting quotes in advance so that is MY bad. But I called two other business after to get a…
- **1/5 · Google Reviews · Olivia Fitzgerald · 2024-07-03**: I was initially happy with Ryan’s responsiveness and communication when he installed a new hvac unit at my condo last summer. Since then I’ve had multiple issues with the heat/ac not adequately heating/cooling the house. The past month the ac has not been working properly, the house was not even coo…
- **5/5 · Google Reviews · Pietrina · 2024-06-21**: Ryan and his coworkers were super responsive in a really busy time to get the ducts connected in a tight spot and system working again. Thanks!
- **5/5 · Google Reviews · Lisa Milne · 2024-01-09**: I highly recommend Dependable Air Solutions!! It was the weekend and my heat wasnt working I called several different companies and left messages upon messages, and to no avail not one got back to me accept Ryan From Dependable Air Solutions! I explained what the problem was and he said that he coul…
- **5/5 · Google Reviews · Janice · 2024-01-09**: Great service and very friendly...
- **5/5 · Google Reviews · Carrie Purdy · 2024-01-08**: Professional,on time and did a great job!!
- **1/5 · Google Reviews · Laura Nambi · 2024-01-07**: We are very disappointed with our experience with Dependable Air. Our attempts to discuss with Ryan have been left unanswered and he has disappeared on us.

Ryan did not understand the very basics of our split AC system but he blindly attempted to fix it, thereby causing damage and racking up a big …
- **5/5 · Google Reviews · Lindsay T · 2022-05-15**: My AC was not cooling yesterday, it was over 80° and miserably humid in the house and I was being a crabby baby about it. After a few hours of failed YouTube research and standing in the yard in my pajamas with a flashlight like I know the first thing about HVAC units, I filled out a form (a cry for…

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Data freshness: last scanned 2026-07-02T05:20:01.738Z.
Cite as: DependableAirSolutions — Tavlee (https://tavlee.com/contractor/dependableairsolutions-weymouth)
Source: https://tavlee.com/contractor/dependableairsolutions-weymouth
