---
title: "Discotto Appliance Repair."
description: "Discotto Appliance Repair works on household appliances, and it holds 4.7 stars from 24 Google ratings and an A+ grade from the Better Business Bureau. A r"
doc_version: "2026-10-16"
last_updated: "2026-10-16"
---

# Discotto Appliance Repair.

**Trade:** Appliance Repair · **Address:** 45 Park Pl, New Britain, CT 06052 · **Phone:** (860) 827-3000 · **Languages:** English

**Rating: 3.8/5** (medium confidence) — from 20 reviews across 3 sources.
90% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative.

## The honest read

Discotto Appliance Repair works on household appliances, and it holds 4.7 stars from 24 Google ratings and an A+ grade from the Better Business Bureau.

A recent customer said he quickly diagnosed a dishwasher problem and completed the repair. One recent customer said the business repaired their fridge and their dryer, explained what was wrong and made recommendations on when to repair and when to replace.

A 2025 customer said Rich, the owner, came out the next day when a dishwasher stopped filling with water. That 2025 customer said Rich came back the same week with no extra trip charge, replaced a faulty supply hose, and charged only for the part and the final repair. A 2025 reviewer wrote that Rich Discotto replaced a fridge control panel on one call and found a broken wire in a dishwasher on a second. In 2026, a customer said Luiz called back and came out quickly to diagnose a dishwasher, then came back within a few days to fix it.

A 2024 customer said Luiz charged $127.00 for a diagnosis on a warm Bosch fridge, texted two weeks later that he could not find parts, and promised a refund that customer said was never received.

**Strengths:**
- Dishwasher diagnosis — a 2025 customer said Rich returned without a trip charge
- Repair-or-replace advice — a recent customer said they advised when to replace

**Concerns:**
- Diagnosis fee refund — a 2024 customer said a promised refund never came

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.7 stars from 24 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Discotto%20Appliance%20Repair.&query_place_id=ChIJq6q6YsWz54kRpnzEtieqoVw) — “Google: 4.7★ from 24 ratings”
- A+ grade from the Better Business Bureau _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/new-britain/profile/major-appliance-services/discotto-appliance-repair-0111-22003112) — “Better Business Bureau grade: A+”
- A recent customer said he quickly diagnosed a dishwasher problem and completed the repair _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pscVdXWTBOSEJRVFU5cWNFMWhaREZmZGxwTk4zYxAB!2m1!1s0x0:0x5ca1aa27b6c47ca6!3m1!1s2@1:CAIQACodChtycF9oOjlqWWY0NHBQTU9qcE1hZDFfdlpNN3c%7C%7C?hl=en-US) — “5★ Discotto Appliance Repair
⭐🛠️ Five-Star Appliance Repair Service 🛠️⭐
Five stars for Discotto Appliance Repair!
For the repair of our di…”
- A recent customer said the business repaired their fridge and dryer and advised when to repair and when to replace _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSc2JYcGpPRzEyTUhVMFJVeE5ZbDg0TFhSblJVRRAB!2m1!1s0x0:0x5ca1aa27b6c47ca6!3m1!1s2@1:CAIQACodChtycF9oOkRsbXpjOG12MHU0RUxNYl84LXRnRUE%7C%7C?hl=en-US) — “5★ Fantastic service, responsive and helpful. Has repaired our fridge and our dryer, made recommendations on when to repair and when to repl…”
- A 2025 customer said Rich returned the same week with no extra trip charge and replaced a faulty dishwasher supply hose _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kM1ZYaFdXRmRQVVdkUlRHNTVXSHBuZVdkbVIwRRAB!2m1!1s0x0:0x5ca1aa27b6c47ca6!3m1!1s2@1:CAIQACodChtycF9oOnd3VXhWWFdPUWdRTG55WHpneWdmR0E%7C%7C?hl=en-US) — “5★ Discotto Appliance & Rich – Honest, Persistent, and Got It Right

My dishwasher suddenly stopped filling with water (error code, no water…”
- A 2025 reviewer wrote that Rich Discotto replaced a fridge control panel and found a broken wire in a dishwasher _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURna0lpUkRnEAE!2m1!1s0x0:0x5ca1aa27b6c47ca6!3m1!1s2@1:CIHM0ogKEICAgMDgkIiRDg%7C%7C?hl=en-US) — “5★ Rich Discotto has been here for three calls. He repaired our fridge the first time. Had to replace the control panel. He came with the pa…”
- A 2024 customer said Luiz charged $127.00 for a fridge diagnosis, could not find parts, and a promised refund was never received _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5enRuWGtBRRAB!2m1!1s0x0:0x5ca1aa27b6c47ca6!3m1!1s2@1:CIHM0ogKEICAgIC9ztnXkAE%7C%7C?hl=en-US) — “1★ Luiz came to my home and charged $127.00 for diagnosis re warm Bosch fridge.
Two weeks later he texted he could not find parts.
He promis…”
- Specializes in Appliance Repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pscVdXWTBOSEJRVFU5cWNFMWhaREZmZGxwTk4zYxAB!2m1!1s0x0:0x5ca1aa27b6c47ca6!3m1!1s2@1:CAIQACodChtycF9oOjlqWWY0NHBQTU9qcE1hZDFfdlpNN3c%7C%7C?hl=en-US) — “5★ Discotto Appliance Repair
⭐🛠️ Five-Star Appliance Repair Service 🛠️⭐
Five stars for Discotto Appliance Repair!
For the repair of our di…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSc2JYcGpPRzEyTUhVMFJVeE5ZbDg0TFhSblJVRRAB!2m1!1s0x0:0x5ca1aa27b6c47ca6!3m1!1s2@1:CAIQACodChtycF9oOkRsbXpjOG12MHU0RUxNYl84LXRnRUE%7C%7C?hl=en-US) — “5★ Fantastic service, responsive and helpful. Has repaired our fridge and our dryer, made recommendations on when to repair and when to repl…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kM1ZYaFdXRmRQVVdkUlRHNTVXSHBuZVdkbVIwRRAB!2m1!1s0x0:0x5ca1aa27b6c47ca6!3m1!1s2@1:CAIQACodChtycF9oOnd3VXhWWFdPUWdRTG55WHpneWdmR0E%7C%7C?hl=en-US) — “5★ Discotto Appliance & Rich – Honest, Persistent, and Got It Right

My dishwasher suddenly stopped filling with water (error code, no water…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURna0lpUkRnEAE!2m1!1s0x0:0x5ca1aa27b6c47ca6!3m1!1s2@1:CIHM0ogKEICAgMDgkIiRDg%7C%7C?hl=en-US) — “5★ Rich Discotto has been here for three calls. He repaired our fridge the first time. Had to replace the control panel. He came with the pa…”

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Discotto%20Appliance%20Repair.&query_place_id=ChIJq6q6YsWz54kRpnzEtieqoVw): 4.7★ from 24 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Discotto%20Appliance%20Repair.&query_place_id=ChIJq6q6YsWz54kRpnzEtieqoVw): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ct/new-britain/profile/major-appliance-services/discotto-appliance-repair-0111-22003112): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Cynthia Avezzie · 2026-09-02**: Discotto Appliance Repair
⭐🛠️ Five-Star Appliance Repair Service 🛠️⭐
Five stars for Discotto Appliance Repair!
For the repair of our dishwasher, he was professional, dependable, and knowledgeable. He quickly diagnosed the problem and completed the repair efficiently.
For appliance repair, we highl…
- **5/5 · Google Reviews · Virginia Pepe · 2026-06-03**: Fantastic service, responsive and helpful. Has repaired our fridge and our dryer, made recommendations on when to repair and when to replace. Explained what was wrong, detailed breakdown of service. Prompt, courteous and thorough. I love restoring what I have instead of just pitching and moving to t…
- **5/5 · Google Reviews · Adolfo Sanchez-Blanco · 2026-05-08**: Fridge was leaking, we had Discotto out in the past with other appliances, (great experience), his son Luiz (now "Constante Appliance repair") spent an hr chipping ice buildup and saved our fridge at least for a bit, eternally grateful!!!
- **5/5 · Google Reviews · Mordechai Horwath · 2026-02-18**: Louis gave me a call within the day, talked to me about the repair to get more information. He was polite and very professional. Will definitely reach out again in the future.
- **5/5 · Google Reviews · Matt Loiacono · 2026-02-05**: Top notch! Luiz called me back immediately and came out quickly to diagnose our dishwasher. Came out within a few days to fix it. Professional, friendly, and was patient with my many questions (I love to learn about the different things contractors/techs work out at my house). Will absolutely to go …
- **5/5 · Google Reviews · Steve Arduini · 2026-02-03**: I have used this company multiple times now and have not been disappointed. Very quick response time and even more fair/honest feedback and pricing.
- **5/5 · Google Reviews · John Ackels · 2025-11-25**: Discotto Appliance & Rich – Honest, Persistent, and Got It Right

My dishwasher suddenly stopped filling with water (error code, no water entering the tub, total shutdown). I called Discotto Appliance, and Rich, the owner, came out himself the next day. This turned out to be one of those maddening, …
- **5/5 · Google Reviews · Nikki Perry · 2025-09-27**: Rich has been to our home a few times and he is always prompt, knowledgeable and professional. He's a great guy and very reasonable. Don't hesitate to call Rich!
- **5/5 · Google Reviews · Doug Jones Group · 2025-08-08**: Rich is a great appliance repair person and a really nice guy. Always does excellent work! He is my first and only call when I need an appliance repaired. I have used him many times and his work is always great!
- **5/5 · Google Reviews · Stephen Erickson · 2025-04-05**: Although I didn't use the service they were incredibly helpful and I would absolutely use them if needed.

---

Data freshness: last scanned 2026-10-14T03:31:45.761Z.
Cite as: Discotto Appliance Repair. — Tavlee (https://tavlee.com/contractor/discotto-appliance-repair-new-britain)
Source: https://tavlee.com/contractor/discotto-appliance-repair-new-britain

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