--- title: "Discount Appliance Service" description: "Discount Appliance Service is a Shelton appliance repair business with 4.9 stars from 138 Google ratings, and its website states 15 years in business. A re" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Discount Appliance Service **Trade:** Appliance Repair · **Address:** 371 Summerfield Gardens, Shelton, CT 06484 · **Phone:** (203) 922-0629 · **Website:** http://www.discountapplianceservice.com/ · **Languages:** English **Rating: 4.2/5** (high confidence) — from 129 reviews across 7 sources. 99% of sentiment-scored reviews read net-positive. Last 6 months: 11 reviews, 0 negative. ## The honest read Discount Appliance Service is a Shelton appliance repair business with 4.9 stars from 138 Google ratings, and its website states 15 years in business. A recent customer said Jim, the owner, was at the house the day after the call, found the problem with a GE washing machine in about 10 minutes and fixed it right then. A recent customer said Andrew came the same day for excessive noise from a dryer, and that it turned out to be a simple fix at a price they were happy with. A recent customer said James came out the same day to unclog a washer's drain filter. A recent customer with a stove whose burner control knob light stayed on said he ordered the part and fixed it within a couple of days. A 2026 customer said Jim traveled from Shelton to West Haven to fix a neighbor's dryer, and fixed it within a half hour. A 2025 customer described father and son business owners. A 2025 customer whose freezer had failed said the company told them it was shot rather than sending a tech. A 2019 customer said Jim installed replacement glass the customer had sourced for a GE double oven. A 2026 customer gave three stars after a tech said a dishwasher's main control board probably needed replacing, at $400 for the part and $200 for labor, and said the answer about whether the board was the problem was ambiguous; that customer later found the board was indeed broken and called the part quote high. A 2019 customer said Jim charged $80 to clean a dryer vent that did not need cleaning, when an overly long vent was the cause. The BBB gives the company an A+ grade. **Strengths:** - Same-day dryer visit — a recent customer said Andrew came the day they called - Next-day washer fix — a recent customer said the owner fixed it on the spot - A candid freezer call — a 2025 customer was told the freezer was shot **Concerns:** - A dishwasher diagnosis — a 2026 customer found the tech's answer ambiguous - An unneeded vent cleaning — a 2019 customer paid $80 for it ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Google: 4.9 stars from 138 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Discount%20Appliance%20Service&query_place_id=ChIJbcY8d0Dg54kRNa8dZ5bAAHw) — “Google: 4.9★ from 138 ratings” - The company states 15 years in business _(confidence: medium)_ - [Official Website](http://www.discountapplianceservice.com) — “Self-reported 15 years in business” - A customer described Discount Appliance Service as being in Shelton _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsS09WSnhXSEZwZW10a1lsVnJhRWgwUW10S1MyYxAB!2m1!1s0x0:0x7c00c096671daf35!3m1!1s2@1:CAIQACodChtycF9oOllKOVJxWHFpemtkYlVraEh0QmtKS2c%7C%7C?hl=en-US) — “5★ I must admit that my experience with Discount Appliance Service in Shelton was absolutely pleasant! I called & made an appointment with J…” - A recent customer said the owner came the next day and fixed a GE washing machine on the spot _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Zek5teHhWbXBzVGxsc1ZsY3lVWHBIUVRKUmMwRRAB!2m1!1s0x0:0x7c00c096671daf35!3m1!1s2@1:CAIQACodChtycF9oOnYzNmxxVmpsTllsVlcyUXpHQTJRc0E%7C%7C?hl=en-US) — “5★ I could not have had a better experience with Discount Appliance Service. I called in the afternoon about an issue with my GE washing mac…” - A recent customer said Andrew came the same day for a noisy dryer _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ZNVlUY3RVWEJJY0d4dFJIWjRNbGQ0T0RCUFgzYxAB!2m1!1s0x0:0x7c00c096671daf35!3m1!1s2@1:CAIQACodChtycF9oOmY5YTctUXBIcGxtRHZ4Mld4ODBPX3c%7C%7C?hl=en-US) — “5★ Had a great experience with Discount Appliance recently. Andrew came the same day I called for excessive noise coming from my dryer. He w…” - A recent customer said a washer drain filter was unclogged the same day _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21acGIycEJZM2xYWHpGR01HRjFaV3RQTkV4dk5uYxAB!2m1!1s0x0:0x7c00c096671daf35!3m1!1s2@1:CAIQACodChtycF9oOmZpb2pBY3lXXzFGMGF1ZWtPNExvNnc%7C%7C?hl=en-US) — “5★ James was able to come out the same day to unclog my washer’s drain filter. Super nice, professional, and worked quickly. Highly recommen…” - A recent customer said a stove part was ordered and the stove fixed within a couple of days _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OdGJGSjZRakZvY1VsRFdsZzVaa05aV21OSk1FRRAB!2m1!1s0x0:0x7c00c096671daf35!3m1!1s2@1:CAIQACodChtycF9oOmNtbFJ6QjFocUlDWlg5ZkNZWmNJMEE%7C%7C?hl=en-US) — “5★ Came to look at my stove to see why the burner control knob light was staying on the afternoon I called. He ordered the part and fixed it…” - A 2025 customer said the company told them a freezer was shot rather than sending a tech _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xseUxUTXdNV3h5Y2t4TGJEQkVkamN3UzFKQlZrRRAB!2m1!1s0x0:0x7c00c096671daf35!3m1!1s2@1:CAIQACodChtycF9oOllyLTMwMWxyckxLbDBEdjcwS1JBVkE%7C%7C?hl=en-US) — “5★ Discount Appliance came out last year and fixed my oven for a reasonable price. I meant to write a 10/10 would-use-them-again review but…” - A 2019 customer said Jim installed replacement glass in a GE double oven _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ct/shelton/discount-appliance-service-reviews-1.htm) — “Jim installed the replacement glass in our GE Double Oven. He was quick, efficient, and very reasonable. The oven was only 7 years and this …” - A 2026 customer called a tech's dishwasher control-board answer ambiguous and the part quote high _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCVVEycExVMWxhYnpCQ01HbGlaVjlGV25JdGFHYxAB!2m1!1s0x0:0x7c00c096671daf35!3m1!1s2@1:CAIQACodChtycF9oOlBUQ2pLU1labzBCMGliZV9FWnItaGc%7C%7C?hl=en-US) — “3★ Original review edited after owner responded: They were able to send a tech out same day to investigate my dishwasher (no power). The tec…” - A 2019 customer said they were charged $80 for a dryer vent cleaning that was not needed _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ct/shelton/discount-appliance-service-reviews-1.htm) — “I was having an issue with my dryer leaking water. Jim was at my house 10 minutes at most. He stated my dryer vent needed cleaning and charg…” - BBB grade A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/shelton/profile/major-appliance-services/discount-appliance-service-llc-0111-17003231) — “Better Business Bureau grade: A+” - Specializes in Appliance Repair _(confidence: high)_ - [Official Website](http://www.discountapplianceservice.com) — “About (self-reported, verbatim): Appliance repair Ansonia, CT Bridgeport, CT Danbury, CT Derby, CT Easton, CT Fairfield, CT Milford, CT Monr…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ZNVlUY3RVWEJJY0d4dFJIWjRNbGQ0T0RCUFgzYxAB!2m1!1s0x0:0x7c00c096671daf35!3m1!1s2@1:CAIQACodChtycF9oOmY5YTctUXBIcGxtRHZ4Mld4ODBPX3c%7C%7C?hl=en-US) — “5★ Had a great experience with Discount Appliance recently. Andrew came the same day I called for excessive noise coming from my dryer. He w…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Zek5teHhWbXBzVGxsc1ZsY3lVWHBIUVRKUmMwRRAB!2m1!1s0x0:0x7c00c096671daf35!3m1!1s2@1:CAIQACodChtycF9oOnYzNmxxVmpsTllsVlcyUXpHQTJRc0E%7C%7C?hl=en-US) — “5★ I could not have had a better experience with Discount Appliance Service. I called in the afternoon about an issue with my GE washing mac…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OdGJGSjZRakZvY1VsRFdsZzVaa05aV21OSk1FRRAB!2m1!1s0x0:0x7c00c096671daf35!3m1!1s2@1:CAIQACodChtycF9oOmNtbFJ6QjFocUlDWlg5ZkNZWmNJMEE%7C%7C?hl=en-US) — “5★ Came to look at my stove to see why the burner control knob light was staying on the afternoon I called. He ordered the part and fixed it…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21acGIycEJZM2xYWHpGR01HRjFaV3RQTkV4dk5uYxAB!2m1!1s0x0:0x7c00c096671daf35!3m1!1s2@1:CAIQACodChtycF9oOmZpb2pBY3lXXzFGMGF1ZWtPNExvNnc%7C%7C?hl=en-US) — “5★ James was able to come out the same day to unclog my washer’s drain filter. Super nice, professional, and worked quickly. Highly recommen…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Local News](https://www.ctpost.com/local/article/Grid-near-capacity-conservation-urged-4675727.php): Listed on this source - [Official Website](http://www.discountapplianceservice.com): 15 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/shelton/profile/major-appliance-services/discount-appliance-service-llc-0111-17003231): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Discount%20Appliance%20Service&query_place_id=ChIJbcY8d0Dg54kRNa8dZ5bAAHw): Listed on this source - [HomeAdvisor](https://www.homeadvisor.com/rated.DiscountAppliance.24012963.html): 4.8★ from 238 ratings - [Angi](https://www.angi.com/companylist/us/ct/shelton/discount-appliance-service-reviews-1.htm): 4.8★ from 238 ratings - [Google](https://www.google.com/maps/search/?api=1&query=Discount%20Appliance%20Service&query_place_id=ChIJbcY8d0Dg54kRNa8dZ5bAAHw): 4.9★ from 138 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “"The problem is, they can't get cold," said James Amante of Discount Appliance Service in Shelton. "I'm swamped."” — ctpost.com — https://www.ctpost.com/local/article/Grid-near-capacity-conservation-urged-4675727.php ## Recent reviews - **5/5 · Google Reviews · Rob C · 2026-10-11**: Had a great experience with Discount Appliance recently. Andrew came the same day I called for excessive noise coming from my dryer. He was very nice and professional and honest about what was wrong. It ended up being a simple fix and I was happy with the price they charged. My old dryer works bette… - **5/5 · Google Reviews · John Puglisi · 2026-10-06**: The best, A++ service! Andrew assisted me with two repairs (separate appliances) in the same week. During the second repair he was fully booked and made time to help me. You can’t ask for better. Fair price too! Will be using for future assistance and will refer to friends and family. Thanks Andrew… - **5/5 · Google Reviews · Bryan Chiravolo · 2026-09-21**: I could not have had a better experience with Discount Appliance Service. I called in the afternoon about an issue with my GE washing machine, and Jim, the owner, was at my house the very next day. From the moment he arrived, Jim was incredibly friendly, professional, respectful, and informative. H… - **5/5 · Google Reviews · Cindy Terasowich · 2026-09-17**: First off—Jim is a gem! Called at opening time and asked would I be home in the afternoon? What?! Yes, please! Called with update on arrival; friendly, calm demeanor; efficient, thorough; SO knowledgeable, and willing to educate us and make further recommendations to help the issue in a related si… - **5/5 · Google Reviews · Cynthia Leveille · 2026-08-23**: Came to look at my stove to see why the burner control knob light was staying on the afternoon I called. He ordered the part and fixed it within a couple of days. Excellent service! - **5/5 · Google Reviews · John Michael · 2026-08-22**: Always great to work with. I called for a washing machine issue and the next day it was quickly fixed and up and running. Highly recommend for any service needs. - **5/5 · Google Reviews · Shannon C · 2026-08-06**: James was able to come out the same day to unclog my washer’s drain filter. Super nice, professional, and worked quickly. Highly recommend! - **5/5 · Google Reviews · Mike · 2026-07-31**: Showed up on time and called first which is appreciated. Repair was quick. Highly recommend. - **5/5 · Google Reviews · Asavari Narkar · 2026-07-31**: Great and prompt response. Reasonable price. Very happy with customer service as well. - **5/5 · Google Reviews · Lisa · 2026-06-10**: Great experience from start to finish. I believe I spoke with the owner when I called, and he was friendly, responsive, and went out of his way to help. They were able to send someone out the very next day to repair my dryer. The technician arrived on time, was professional and knowledgeable, and q… --- Data freshness: last scanned 2026-10-14T07:57:21.637Z. Cite as: Discount Appliance Service — Tavlee (https://tavlee.com/contractor/discount-appliance-service-shelton) Source: https://tavlee.com/contractor/discount-appliance-service-shelton ## Sitemap [Full site index](https://tavlee.com/sitemap.md)