--- title: "Dive In Pool Service Inc" description: "Dive In Pool Service Inc says on its website that it has 30 years in business, and its Better Business Bureau profile describes pool and spa installations," doc_version: "2026-10-17" last_updated: "2026-10-17" --- # Dive In Pool Service Inc **Trade:** Pool Cleaning · **Address:** 28 Great Hill Rd, Seymour, CT 06483 · **Phone:** (203) 924-8020 · **Website:** https://diveinpoolservice.com/?utm_source=omg-gbp&utm_medium=webclick · **Languages:** English **Rating: 3.7/5** (medium confidence) — from 20 reviews across 6 sources. 90% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 1 negative. ## The honest read Dive In Pool Service Inc says on its website that it has 30 years in business, and its Better Business Bureau profile describes pool and spa installations, service, repair, equipment and chemicals. On Google it holds a 4-star rating from 25 ratings, and the Better Business Bureau gives it an A+ grade. A 2025 customer said the company installed a new pool heater, walked them through the options and completed the job on time. A 2025 customer who said they had used the company for 8 years described a hot tub replacement that included expanding the footprint for the new one. A 2025 customer said Miguel and Chris came on time, closed the pool and took on a water leak at their busiest time of the season. A 2025 customer said the company resurfaced their pool the previous fall. A 2025 customer named Andrew Sampson as the owner and said the company had serviced their pool and spa for 18 years. A 2022 customer said Andrew and his team installed an in-ground salt water pool on time and on budget, and that the weekly pool maintenance continued afterward. A recent customer said the company was due on a certain day, never showed up and never made contact. A 2024 customer said Andrew would not let them make an appointment, hung up on them and did not answer their calls. **Strengths:** - Pool heater install — a 2025 customer said the job finished on time - Hot tub replacement — a 2025 customer said the footprint was expanded - A salt water pool — a 2022 customer said it came in on budget **Concerns:** - A missed visit — a recent customer said no one showed up or called - A refused appointment — a 2024 customer said calls went unanswered ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Holds a 4-star Google rating from 25 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Dive%20In%20Pool%20Service%20Inc&query_place_id=ChIJv7wjEA3g54kRYwOWK94uZ3U) — “Google: 4★ from 25 ratings” - BBB grade A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/shelton/profile/pool-contractors/dive-in-pool-service-inc-0111-31002917) — “Better Business Bureau grade: A+” - Says on its website that it has 30 years in business _(confidence: medium)_ - [Official Website](https://diveinpoolservice.com) — “Self-reported 30 years in business” - A 2025 customer said the company installed a new pool heater on time _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kTU5ubERUSHAxWmt4eVZHUlRUREpJTUc5aVVtYxAB!2m1!1s0x0:0x75672ede2b960363!3m1!1s2@1:CAIQACodChtycF9oOmdMNnlDTHp1ZkxyVGRTTDJIMG9iUmc%7C%7C?hl=en-US) — “5★ We recently switched to Dive In Pool Service, and I can confidently say it was one of the best decisions we’ve made for our pool. From th…” - A 2025 customer described a hot tub replacement that expanded the footprint _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJMXB1ajZ3RRAB!2m1!1s0x0:0x75672ede2b960363!3m1!1s2@1:CIHM0ogKEICAgMDI1puj6wE%7C%7C?hl=en-US) — “5★ Andrew and his staff are great. we have been using them for 8 years and whenever there is a problem with our pool they a very prompt at r…” - A 2025 customer said the company resurfaced their pool _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRX1pXRjZBRRAB!2m1!1s0x0:0x75672ede2b960363!3m1!1s2@1:CIHM0ogKEICAgMDQ_ZWF6AE%7C%7C?hl=en-US) — “5★ We've been using Dive-In since we moved into our house in 2017. The company is responsive, friendly, reliable, and they are probably the …” - A 2022 customer said an in-ground salt water pool was installed on time and on budget _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1bnFmXzFRRRAB!2m1!1s0x0:0x75672ede2b960363!3m1!1s2@1:CIHM0ogKEICAgIDunqf_1QE%7C%7C?hl=en-US) — “5★ Andrew and his team recently installed an in-ground salt water pool at our home. The project was completed on time and on budget. We’re v…” - A 2025 customer named Andrew Sampson as the owner _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3M3FQUDVnRRAB!2m1!1s0x0:0x75672ede2b960363!3m1!1s2@1:CIHM0ogKEICAgMDw3qPP5gE%7C%7C?hl=en-US) — “5★ I can’t say enough great things about Dive In Pools and its owner, Andrew Sampson. They’ve been servicing my pool and spa for 18 years, a…” - A recent customer said the company never showed up on the agreed day and never made contact _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kTk5sOVpVVzF3T1U1TVJsWjRSMjFFWDJ4VVVGRRAB!2m1!1s0x0:0x75672ede2b960363!3m1!1s2@1:CAIQACodChtycF9oOndNNl9ZUW1wOU5MRlZ4R21EX2xUUFE%7C%7C?hl=en-US) — “1★ Horrible costumer service! We were told they will come on a certain day; never showed-up, never contacted us.” - A 2024 customer said they could not make an appointment and their calls went unanswered _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMLVBqV0dnEAE!2m1!1s0x0:0x75672ede2b960363!3m1!1s2@1:CIHM0ogKEICAgIDL-PjWGg%7C%7C?hl=en-US) — “1★ Andrew will not work with me or even let me make an appt with them at all. Hung up on me and won’t answer any of my calls. I would not re…” - Specializes in Pool Cleaning _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJcTlyQmh3RRAB!2m1!1s0x0:0x75672ede2b960363!3m1!1s2@1:CIHM0ogKEICAgMDIq9rBhwE%7C%7C?hl=en-US) — “5★ Miguel is so knowledgeable about all types of pools. He is second generation working in the pool industry. I can always rely on him to h…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3M3FQUDVnRRAB!2m1!1s0x0:0x75672ede2b960363!3m1!1s2@1:CIHM0ogKEICAgMDw3qPP5gE%7C%7C?hl=en-US) — “5★ I can’t say enough great things about Dive In Pools and its owner, Andrew Sampson. They’ve been servicing my pool and spa for 18 years, a…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1bnFmXzFRRRAB!2m1!1s0x0:0x75672ede2b960363!3m1!1s2@1:CIHM0ogKEICAgIDunqf_1QE%7C%7C?hl=en-US) — “5★ Andrew and his team recently installed an in-ground salt water pool at our home. The project was completed on time and on budget. We’re v…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/swimmingpools/comments/1i1wal7/after_17_years_in_pool_repair_maintenance_im/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Dive%20In%20Pool%20Service%20Inc&query_place_id=ChIJv7wjEA3g54kRYwOWK94uZ3U): 4.0★ from 25 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Dive%20In%20Pool%20Service%20Inc&query_place_id=ChIJv7wjEA3g54kRYwOWK94uZ3U): Listed on this source - [Official Website](https://diveinpoolservice.com): 30 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/shelton/profile/pool-contractors/dive-in-pool-service-inc-0111-31002917): Listed on this source - [Local News](https://diveinpooltx.com/): Listed on this source ## Recent reviews - **1/5 · Google Reviews · Flowers By Zsuzsanna · 2026-06-15**: Horrible costumer service! We were told they will come on a certain day; never showed-up, never contacted us. - **5/5 · Google Reviews · Bo Wiberg · 2025-10-24**: Great guys. Professional , knowledgable quick and efficient. They are very nice to deal with. They came on time, closed the pool timely. They also had the equipment and the willingness to trace a fix a water leak at their most busy time of the season. I can highly recommend them. Thank you Miguel, C… - **5/5 · Google Reviews · James O'Malley · 2025-07-13**: We recently switched to Dive In Pool Service, and I can confidently say it was one of the best decisions we’ve made for our pool. From the very beginning, their professionalism, responsiveness, and knowledge stood out. We had them install a new pool heater, and the entire process was seamless. They… - **5/5 · Google Reviews · Chris Ezbiansky · 2025-04-21**: We've been using Dive-In Pool for many years to service our pool and could not be happier. Team is always responsive and reliable. Owner (Andrew) is professional and client focused. Highly recommend Dive-In Pools! - **5/5 · Google Reviews · Susan Sanseverino · 2025-04-13**: Miguel is so knowledgeable about all types of pools. He is second generation working in the pool industry. I can always rely on him to help me with any pool needs. Whether its chemicals, heating systems or weekly maintenance, he does an excellent job and I would highly recommend. - **5/5 · Google Reviews · Tracy Christeson Frey · 2025-04-10**: The service is always amazing and timely! - **5/5 · Google Reviews · Peter Sommerfield · 2025-04-09**: Andrew and his staff are great. we have been using them for 8 years and whenever there is a problem with our pool they a very prompt at responding with request for service issues. they also did a great job with the replacement of our hot tub from ordering the new one to taking out the old one and e… - **5/5 · Google Reviews · Kathryn Wells · 2025-04-08**: We’ve worked with the team at Dive In for nearly a decade and they’ve taken care of our pool for the previous owners as well. We couldn’t be happier. We fully recommend them as a top notch pool company! - **5/5 · Google Reviews · Bill O · 2025-04-02**: Skilled and meticulous with our pool. Very responsive when issues arise, and very efficient/reasonable on price. Friendly, small business feel. - **5/5 · Google Reviews · Jim Balbirer · 2025-03-26**: I can’t say enough great things about Dive In Pools and its owner, Andrew Sampson. They’ve been servicing my pool and spa for 18 years, and I wouldn’t trust anyone else. Andrew is hands down the best in the business—knowledgeable, reliable, and always going the extra mile to keep everything running … --- Data freshness: last scanned 2026-10-14T02:19:42.765Z. Cite as: Dive In Pool Service Inc — Tavlee (https://tavlee.com/contractor/dive-in-pool-service-inc-seymour) Source: https://tavlee.com/contractor/dive-in-pool-service-inc-seymour ## Sitemap [Full site index](https://tavlee.com/sitemap.md)