---
title: "Downeast Energy"
description: "Downeast Energy is a Maine fuel company. A wgme.com article reports that Superior Plus Propane purchased at least three local fuel companies, including Dow"
doc_version: "2026-10-05"
last_updated: "2026-10-05"
---

# Downeast Energy

**Trade:** Heating Oil Delivery · **Address:** 22 Stanwood St, Brunswick, ME 04011 · **Phone:** (207) 373-0465 · **Website:** https://www.downeastenergy.com/ · **Languages:** English

**Rating: 0.3/5** (medium confidence) — from 4 reviews across 7 sources.

## The honest read

Downeast Energy is a Maine fuel company. A wgme.com article reports that Superior Plus Propane purchased at least three local fuel companies, including Downeast Energy, and closed all local offices in Maine for customer walk-ins. The BBB grades it F and counts 33 complaints against it, and it holds 2.3 stars from 6 Google ratings.

A recent Reddit commenter in r/Maine said nobody picked up the phone and nobody replied to their email requests. A 2025 Reddit commenter said they overfilled a tank and the pressure caused the tank to break, letting gas spew out into the yard and inside the residence. A 2026 Reddit commenter said a charge was removed only after 6+ hours on hold. A 2026 Google reviewer gave one star and told others to find a real serious company. A 2022 Reddit commenter called the company incredibly overpriced on all its fuels.

A 2025 Reddit commenter who switched to Downeast said it locked them in to a very reasonable rate and came right out in bad weather so they did not go without.

**Strengths:**
- Bad-weather delivery — a 2025 Reddit commenter said they came right out

**Concerns:**
- Unanswered phones — a recent Reddit commenter said nobody picked up
- An overfilled tank — a 2025 Reddit commenter said pressure broke the tank
- BBB grade F — the BBB counts 33 complaints
- Office closures — a local news site reports Maine walk-in offices closed

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A wgme.com article reports Superior Plus Propane purchased Downeast Energy and closed local Maine offices to walk-ins _(confidence: high)_
  - [Local News](https://wgme.com/news/local/superior-plus-propane-responds-after-maine-customers-face-frustrating-delays-downeast-energy-fuel-propane-customer-service) — “wgme.com — Superior Plus Propane purchased at least three local fuel companies, including Downeast Energy, and recently closed all local off…”
- BBB grade F, with 33 BBB complaints _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/me/brunswick/profile/fuel-oil/downeast-energy-0021-11220) — “Better Business Bureau grade: F”
  - [Better Business Bureau](https://www.bbb.org/us/me/brunswick/profile/fuel-oil/downeast-energy-0021-11220) — “33 complaint(s) on file (count only)”
- 2.3 stars from 6 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Downeast%20Energy&query_place_id=ChIJg2ZUfL5wskwRwS9XjcpCL64) — “Google: 2.3★ from 6 ratings”
- A recent Reddit commenter said nobody picked up the phone or replied to email requests _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/of710lr/) — “r/Maine — nobody picked up the phone, nobody replied to my email requests.”
- A 2025 Reddit commenter said an overfilled tank broke under pressure and let gas into the yard and residence _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/nuf6dkq/) — “r/Maine — They overfilled my boyfriend's tank and the pressure caused the tank to break, allowing gas to spew out into the yard and inside t…”
- A 2026 Reddit commenter said a charge was removed only after 6+ hours on hold _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/Maine/comments/1qpe5za/superior_plus_propane/o28kd1x/) — “r/Maine — They removed the charge after 6+ hours on hold, but said it was my fault because I hadn’t told them I moved.”
- A 2026 Google reviewer gave one star _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxNmVHNUNNVlU0YlVvdFZteE9NRjkwZEhCNVMzYxAB!2m1!1s0x0:0xae2f42ca8d572fc1!3m1!1s2@1:CAIQACodChtycF9oOk16eG5CMVU4bUotVmxOMF90dHB5S3c%7C%7C?hl=en) — “1★ The worst service ever. Save your time and money and find a real serious company.”
- A 2025 Reddit commenter said Downeast came right out in bad weather _(confidence: low)_
  - [reddit.com](https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/nsklw0n/) — “r/Maine — switched to downeast who locked me in to a very reasonable rate and came right out in bad weather to make sure i didn't go without…”
- Specializes in Heating Oil Delivery _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/me/brunswick/profile/fuel-oil/downeast-energy-0021-11220) — “Services offered (Better Business Bureau): Propane, Heating Oil”
  - [reddit.com](https://www.reddit.com/r/Maine/comments/s71rvu/downeast_energy_premium_heating_oil_prices/htbigdm/) — “r/Maine — I will definitely not be buying oil from Downeast energy anymore.”

## License

No license record has been checked yet for this contractor.

## Sources

- [Procore Construction Network](https://network.procore.com/p/downeast-energy-brunswick): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Downeast%20Energy&query_place_id=ChIJg2ZUfL5wskwRwS9XjcpCL64): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/me/brunswick/profile/fuel-oil/downeast-energy-0021-11220): Listed on this source
- [Local News](https://wgme.com/news/local/superior-plus-propane-responds-after-maine-customers-face-frustrating-delays-downeast-energy-fuel-propane-customer-service): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Downeast%20Energy&query_place_id=ChIJg2ZUfL5wskwRwS9XjcpCL64): 2.3★ from 6 ratings
- [Reddit](https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/): 0 community mentions discussing this business
- [Official Website](https://www.downeastenergy.com): Self-reported profile and service details

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “had Downeast tanks for many years, with them charging a fee per gallon on top of the fuel.” — u/capran in r/Maine (2026-08-13) — https://www.reddit.com/r/Maine/comments/1vmm6mc/summer_heating_oil_fill_up/p3ikgpm/
- “I use propane and both Downeast Energy and Beaupre were giving me really good rates for it, $1.99/gal.” — u/capran in r/Maine (2026-08-12) — https://www.reddit.com/r/Maine/comments/1vmm6mc/summer_heating_oil_fill_up/p3aryfs/
- “Last year I was with Downeast Energy bought by Superior which was a crap show” — u/MissSubieDoobieDoo in r/portlandme (2026-07-28) — https://www.reddit.com/r/portlandme/comments/1v9eayo/best_heating_oil_service_provider/
- “Just looking to see how much downeast screwed anybody that tried to get off their propane.” — u/dcgiantrj in r/Maine (2026-04-09) — https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/of710lr/
- “Basiclly superior purchased a bunch of propane suppliers in southern maine a couple years ago including downeast and champagne.” — u/nouellet1 in r/Maine (2026-02-14) — https://www.reddit.com/r/Maine/comments/1qpe5za/superior_plus_propane/o5bwdm7/
- “To make matters worse, I prepay, so they have my money now, and I had leftover funds from last year.” — u/fieldingpk in r/Maine (2026-02-06) — https://www.reddit.com/r/Maine/comments/1qpe5za/superior_plus_propane/o3yygbu/
- “They removed the charge after 6+ hours on hold, but said it was my fault because I hadn’t told them I moved.” — u/heavymetaltshirt in r/Maine (2026-01-28) — https://www.reddit.com/r/Maine/comments/1qpe5za/superior_plus_propane/o28kd1x/
- “They're just about the worst at customer service and actually doing their jobs.” — u/enstillhet in r/Maine (2026-01-28) — https://www.reddit.com/r/Maine/comments/1qpe5za/superior_plus_propane/
- “She gets her fuel from Downeast Energy, which was recently acquired by Superior Plus Propane.” — wgme.com (2026-01-08) — https://wgme.com/news/local/some-mainers-say-propane-company-is-failing-to-make-deliveries-maine-downeast-energy-superior-plus-propane
- “I have been trying to get them to come and get rid of it, but I cannot get through to any office here.” — u/ceeveedee in r/Maine (2026-01-05) — https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/nxvb3os/
- “Downeast Energy customer service could email them for me, but would not give out any direct contact info.” — u/_ghostimage in r/Maine (2025-12-16) — https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/nuf6dkq/
- “They don't answer the phones so MAIL your urgency delivery requests?!?!?” — u/MissSubieDoobieDoo in r/Maine (2025-12-13) — https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/ntu3pk1/
- “This didn’t exist with Downeast and seems like a cash grab.” — u/Unique_Purple2404 in r/Maine (2025-12-10) — https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/ntbhfhb/
- “Downeast was awesome until a couple of weeks ago.” — u/MissSubieDoobieDoo in r/Maine (2025-12-06) — https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/nskmrc8/
- “switched to downeast who locked me in to a very reasonable rate and came right out in bad weather to make sure i didn't go without.” — u/knupaddler in r/Maine (2025-12-06) — https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/nsklw0n/
- “I also learned they closed up a lot of Maine offices mid-October that used to be open to customers.” — u/MissSubieDoobieDoo in r/Maine (2025-12-06) — https://www.reddit.com/r/Maine/comments/1pfbbc5/anyone_else_with_downeast_energysuperior_propane/
- “Auto fill seemed to be a PIA when I had Downeast energy” — u/SafeBumblebee9251 in r/Maine (2025-08-11) — https://www.reddit.com/r/Maine/comments/1mngpvx/heating_oil_company_recommendations_servicing/n84pohc/
- “Downeast Energy doesn't do it.” — u/eljefino in r/Maine (2025-07-21) — https://www.reddit.com/r/Maine/comments/1m554kd/where_to_get_propane_tanks_recertified/
- “North Yarmouth and supplier is Downeast Energy” — u/w1nn1ng1 in r/Maine (2025-01-03) — https://www.reddit.com/r/Maine/comments/1hs7t8z/propane_heat_prices/m56fior/
- “Downeast Energy? I got hosed at a similar price about a month ago. They suck more every year as a renter.” — u/jusyo in r/Maine (2025-01-03) — https://www.reddit.com/r/Maine/comments/1hs7t8z/propane_heat_prices/m53qbc2/
- “They are incredibly overpriced with all their fuels.” — u/MyDadIsTheMan in r/Maine (2022-01-19) — https://www.reddit.com/r/Maine/comments/s71rvu/downeast_energy_premium_heating_oil_prices/htd0fag/
- “I will definitely not be buying oil from Downeast energy anymore.” — a Reddit commenter in r/Maine (2022-01-19) — https://www.reddit.com/r/Maine/comments/s71rvu/downeast_energy_premium_heating_oil_prices/htbigdm/
- “I called Downeast and they had the audacity to basically call me an idiot and that my parents were enrolled in some kind of "premium" service.” — u/Gripit__ripit in r/Maine (2022-01-18) — https://www.reddit.com/r/Maine/comments/s71rvu/downeast_energy_premium_heating_oil_prices/
- “That is quite an increase from the 2020-2021 price which was 2.14/gal.” — u/PDP20761 in r/portlandme (2021-05-04) — https://www.reddit.com/r/portlandme/comments/n4sdho/20212022_propane_prebuy_pricing/
- “Superior Plus Propane purchased at least three local fuel companies, including Downeast Energy, and recently closed all local offices in Maine for customer walk-ins in an effort to streamline operatio…” — wgme.com — https://wgme.com/news/local/superior-plus-propane-responds-after-maine-customers-face-frustrating-delays-downeast-energy-fuel-propane-customer-service
- “Some customers of Superior Plus Propane, which owns Downeast Energy and Cash Energy, are voicing growing frustration after the company closed all of its Maine and New Hampshire offices to walk-in traf…” — newscentermaine.com — https://www.newscentermaine.com/article/money/consumer/superior-plus-propane-downeast-energy-cash-energy-maine-offices-close/97-ff80b110-0c34-4fbc-a3c1-3bf5ab728b9b
- “Superior Plus Propane has bought out Downeast Energy and Cash Energy.” — wgme.com — https://wgme.com/news/local/superior-plus-propane-closes-all-local-offices-in-maine-nh-still-delivering-fuel-new-hampshire-downeast-energy

## Recent reviews

- **1/5 · Google Reviews · Ari J. · 2026-02-21**: The worst service ever. Save your time and money and find a real serious company.
- **Better Business Bureau · Edward R**: Bought a new home on 6/3/2024 .There was Downeast tanks on premise ,s o I stayed with them.
- **Better Business Bureau · Barbara M**: We were new customers last year and we were pleased with their price of $2.39/gallon on propane.
- **Better Business Bureau · Lee F**: They took my money for a Propane delivery upon my order on December 6, 2024 and I am still waiting for the delivery. I have called twice and was told I am in the Que but no delivery has occurred.

---

Data freshness: last scanned 2026-10-04T08:29:56.450Z.
Cite as: Downeast Energy — Tavlee (https://tavlee.com/contractor/downeast-energy-brunswick)
Source: https://tavlee.com/contractor/downeast-energy-brunswick

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