# Druziako HVAC Inc.

**Trade:** HVAC / Heating & Cooling · **Address:** 44 Stedman St #2, Lowell, MA 01851, USA · **Phone:** (978) 441-9800 · **Website:** http://www.druziakohvac.com/ · **Languages:** English, Spanish

**Rating: 4.3/5** (high confidence) — from 165 reviews across 6 sources.
95% of sentiment-scored reviews read net-positive. Last 6 months: 9 reviews, 1 negative.

## The honest read

Druziako HVAC is a family-run Lowell company that's been fixing heating and cooling systems since 1993, and its Massachusetts HVAC license is active on the state registry.

The reviews keep circling back to one technician, Vic, who shows up in account after account solving problems other companies couldn't. A November 2025 review describes him fixing an issue three other HVAC companies said was unfixable, saving the customer $7,000. A December 2025 review describes him solving a problem two other companies had already given up on and explaining it in plain terms. On bigger jobs, an August 2024 review describes rerouting old ductwork and adding air conditioning as part of a larger renovation, working around prior airflow problems creatively, and another from that month describes beating quotes from six competing companies on a furnace and central air replacement.

A few specific complaints are worth knowing about too. A June 2026 review describes a 1.5x labor surcharge on a filter cleaning that ran past an hour, which the customer says wasn't explained beforehand. A January 2026 review describes a technician finding no sign of a refrigerant leak on a mini-split that later turned out to have one. And a May 2025 review from a repeat customer describes inconsistent quality and technicians who weren't straightforward on two of three visits.

For a furnace or AC repair, a full system replacement, or a ductless mini-split install, Vic's name shows up often enough in these accounts that it's worth asking for him directly. Get the hourly billing terms in writing before a service call, and ask what happens if a diagnosis turns out to be wrong.

**Strengths:**
- Tough fixes — Vic solved problems other companies gave up on
- Competitive pricing — beat several other quotes on big installs
- Licensed and established — active state HVAC license, family-run since 1993

**Concerns:**
- Billing surprise — a 2026 review cites an undisclosed overtime surcharge
- Diagnosis miss — a leak was missed on one mini-split visit
- Repeat complaint — a 2025 review cites inconsistent quality across visits

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Family owned and operated in Lowell; the website says it has served customers since 1993 (elsewhere stating over 35 years, which runs ahead of that math). _(confidence: medium)_
  - [Official Website](http://www.druziakohvac.com) — “A Lowell, MA family owned and operated HVAC company that installs, services and repairs heating, central air, ductless and duct systems for …”
  - [Official Website](http://www.druziakohvac.com) — “Company history (self-reported): The site says its customers have been its number one priority since 1993 and advertises "over 35 years of e…”
- Its Massachusetts HVAC license, 660-SM-B, is active on the state registry. _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 660-SM-B registry-verified active — registry holder of record: Druziako Hvac Inc”
- Rated A+ by the Better Business Bureau. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/lowell/profile/air-conditioning-contractor/druziako-sons-heating-and-air-conditioning-inc-0021-64543) — “Better Business Bureau grade: A+”
- Rated 4.8 stars from 203 ratings on Google and 4.8 from 140 ratings on Angi. _(confidence: high)_
  - [Google](https://maps.google.com/?cid=13077604012242459471&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.8★ from 203 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/druziako-hvac-inc-reviews-4508419.htm) — “Angi: 4.8★ from 140 ratings”
- A November 2025 review describes technician Vic fixing a problem that three other HVAC companies said could not be fixed, saving the customer $7,000. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201MlRrb3RSMFpGTlVkWmVIcGhjbU5JUzJGWWFXYxAB!2m1!1s0x0:0xb57cfb8f9eef5b4f!3m1!1s2@1:CAIQACodChtycF9oOm52TkotR0ZFNUdZeHphcmNIS2FYaWc%7C%7C?hl=en) — “5★ Vic saved me 7000 dollars by fixing what 3 other HVAC people said could not be fixed!  Thanks Vic!!!”
- A December 2025 review describes Vic fixing an issue two other companies couldn't and explaining it in plain terms. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsWmRXb3hkbTV2WkhjNGFGZEpUMlZyUjJVMFYwRRAB!2m1!1s0x0:0xb57cfb8f9eef5b4f!3m1!1s2@1:CAIQACodChtycF9oOllZdWoxdm5vZHc4aFdJT2VrR2U0V0E%7C%7C?hl=en) — “5★ Vic was awesome, fixed an issue that 2 other companies couldn't and explained everything in a way anyone could understand.”
- An August 2024 review describes rerouting old ductwork and installing air conditioning as part of a larger renovation, working creatively to resolve prior airflow problems. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzby1uSEJBEAE!2m1!1s0x0:0xb57cfb8f9eef5b4f!3m1!1s2@1:CIHM0ogKEICAgIC3o-nHBA%7C%7C?hl=en) — “5★ Had a very positive experience with Druziako on a complex project to reroute old ductwork throughout our basement and install air conditi…”
- An August 2024 review describes the company beating estimates from 6 other companies on a furnace and central air replacement. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3aE0yZEp3EAE!2m1!1s0x0:0xb57cfb8f9eef5b4f!3m1!1s2@1:CIHM0ogKEICAgIC7hM2dJw%7C%7C?hl=en) — “5★ I recently had my furnace replaced and central air conditioning  installed.  I was provided with estimates from 6 different companies and…”
- A June 2026 review describes a 1.5x labor surcharge for a filter cleaning that ran past an hour, which the customer says was not disclosed beforehand. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWek9UbFBUVE5YTTNSc01VcFFNRTB0ZG10WFRsRRAB!2m1!1s0x0:0xb57cfb8f9eef5b4f!3m1!1s2@1:CAIQACodChtycF9oOkVzOTlPTTNXM3RsMUpQME0tdmtXTlE%7C%7C?hl=en) — “1★ FYI if the tech takes more than an hour to clean and change filter the company will charge 1.5 the price. Was not aware of this until the…”
- A January 2026 review describes a technician finding no signs of a refrigerant leak on a mini-split, which later turned out to have one. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xRVoxaEVSR1Z6VG5odVl6aExZVnBrTXpoelVFRRAB!2m1!1s0x0:0xb57cfb8f9eef5b4f!3m1!1s2@1:CAIQACodChtycF9oOm1EZ1hERGVzTnhuYzhLYVpkMzhzUEE%7C%7C?hl=en) — “1★ Had  a problem with a mini split. Low on refrigerant. Tech said no indications of a leak. Unit was factory charged. Later on unit stopped…”
- A May 2025 review from a repeat customer describes poor-quality work and technicians who weren't straightforward, in two of three service visits. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKaUg3Skdua3ZUOURnEAE!2m1!1s0x0:0xb57cfb8f9eef5b4f!3m1!1s2@1:CIHM0ogKEJiH7JGnkvT9Dg%7C%7C?hl=en) — “1★ Very friendly, but poor quality work

I have never written a bad review, but 2/3 times I have had work done the quality was poor and the …”
- Installs and repairs furnaces, central air systems, and ductless mini-splits. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGbGJrSnJYM2xrZGpkTVkyNWtOakJGUVMxeFRHYxAB!2m1!1s0x0:0xb57cfb8f9eef5b4f!3m1!1s2@1:CAIQACodChtycF9oOjFlbkJrX3lkdjdMY25kNjBFQS1xTGc%7C%7C?hl=en) — “5★ We had our furnace and AC condenser replaced. The 3 men that came to do the work did a great job. Would absolutely use them again and rec…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3bklueGV3EAE!2m1!1s0x0:0xb57cfb8f9eef5b4f!3m1!1s2@1:CIHM0ogKEICAgIC7nInxew%7C%7C?hl=en) — “5★ From the beginning with Jen and then Ed, it was nothing short of perfect. These experiences with all people involved are what makes a com…”
- Reroutes and installs ductwork as part of larger renovation projects. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzby1uSEJBEAE!2m1!1s0x0:0xb57cfb8f9eef5b4f!3m1!1s2@1:CIHM0ogKEICAgIC3o-nHBA%7C%7C?hl=en) — “5★ Had a very positive experience with Druziako on a complex project to reroute old ductwork throughout our basement and install air conditi…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google](https://maps.google.com/?cid=13077604012242459471&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.8★ from 203 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGbGJrSnJYM2xrZGpkTVkyNWtOakJGUVMxeFRHYxAB!2m1!1s0x0:0xb57cfb8f9eef5b4f!3m1!1s2@1:CAIQACodChtycF9oOjFlbkJrX3lkdjdMY25kNjBFQS1xTGc%7C%7C?hl=en) — “5★ We had our furnace and AC condenser replaced. The 3 men that came to do the work did a great job. Would absolutely use them again and rec…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 660-SM-B registry-verified active — registry holder of record: Druziako Hvac Inc”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#660-SM-B, hvac) — verified against the official MA state registry on 2026-08-07, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Druziako%20HVAC%20Inc.&query_place_id=ChIJsVMdimKj44kRT1vvno_7fLU): 4.8★ from 208 ratings
- [Official Website](http://www.druziakohvac.com): 33 yrs in business · Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/lowell/druziako-hvac-inc-reviews-4508419.htm): 4.8★ from 140 ratings
- [Better Business Bureau](https://www.bbb.org/us/ma/lowell/profile/air-conditioning-contractor/druziako-sons-heating-and-air-conditioning-inc-0021-64543): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/druziako-hvac-inc): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Druziako%20HVAC%20Inc.&query_place_id=ChIJsVMdimKj44kRT1vvno_7fLU): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Druziako HVAC was the only company to respond in a timely manner, especially given the emergency.” — u/rarcham94 in r/LowellMA (2025-06-18) — https://www.reddit.com/r/LowellMA/comments/1lehls9/hvac_suggestions/mygklr8/

## Recent reviews

- **5/5 · Google Reviews · Shashank Shekhar · 2026-08-04**: We had druziako team replace our old AC and furnace. The team was very efficient and finished the job on schedule.
- **1/5 · Google Reviews · mark rosario · 2026-06-25**: FYI if the tech takes more than an hour to clean and change filter the company will charge 1.5 the price. Was not aware of this until the service was done. Tech can take his sweet time and you’re paying for it. Cleaning and changing filter shouldn’t take that long on hvac that get serviced yearly. H…
- **5/5 · Google Reviews · Taylor Sullivan · 2026-06-09**: We had our furnace and AC condenser replaced. The 3 men that came to do the work did a great job. Would absolutely use them again and recommend them to anyone who is in need of an HVAC company.
- **5/5 · Google Reviews · Tim DiNicola · 2026-05-06**: Great service and very happy with Vic’s thoroughness
- **5/5 · Google Reviews · Nabeel Tokatli · 2026-05-04**: Vic was awesome, he diagnosed the issue with my system and even found some underlying issues that could have caused serious harm to my families health.
- **5/5 · Google Reviews · R Haded · 2026-04-29**: great experience,  very responsive,  helpful,  preferred vendor with the state,  they handle dealing with rebates.  Knowledgeable,  friendly,  reasonable priced.
- **5/5 · Google Reviews · Jorge Elias Perez Rubio · 2026-04-24**: Druziako HVAC did an excellent work replacing my Heating and cooling systems with a new Carrier. Very easy to work with and professionals. Not to mention that out of the 4 Quotations I received for the same work, they were the best option. I recommend working with them.
- **5/5 · Google Reviews · Christopher Osborn · 2026-04-16**: Excellent Service!
- **5/5 · Google Reviews · Steve Geoffroy · 2026-03-31**: Victor was one of the most knowledgeable and competent service technicians I’ve ever had service my equipment. He was prompt, pleasant and courteous. Most of all extremely thorough!

Very impressed with the service that Druziako provides.

I gave 5 stars but would happily give 10.
- **5/5 · Google Reviews · Peggy Booth · 2026-03-17**: Druziako HVAC did an outstanding job for us. Their estimate was less than anyone else. They were very professional. I actually can’t say enough positive things about our experience. Need HVAC service call Deuziako HVAC for quality reasonable and professional service.

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Data freshness: last scanned 2026-08-07T21:32:59.910Z.
Cite as: Druziako HVAC Inc. — Tavlee (https://tavlee.com/contractor/druziako-hvac-inc-lowell)
Source: https://tavlee.com/contractor/druziako-hvac-inc-lowell
