# Dunham AC & Heating Experts

**Trade:** HVAC / Heating & Cooling · **Address:** 469 Main St Ste 502, Melrose, MA 02176 · **Phone:** (781) 865-0109 · **Languages:** English

**Rating: 3.4/5** (medium confidence) — from 33 reviews across 2 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 0 negative.

## The honest read

Dunham AC & Heating Experts is a Melrose HVAC outfit built around fast turnarounds on furnace and air conditioning trouble — a furnace that quits before a long weekend, an AC unit that dies right before a heat wave. Across three dozen Google reviews, the recurring theme is technicians who show up quickly, walk homeowners through what's wrong, and fix it the same visit.

Specific accounts point to the same style of service repeatedly: a technician diagnosing a freezing coil that was dripping onto electrical components before it caused more damage, another swapping a thermostat and troubleshooting a heater/fan/relay before noon, another using a spare part off the truck rather than pushing a full system replacement. Several reviewers make a point of saying they weren't upsold — no pressure to buy a new unit when a repair would do.

A few of the reviews on this Google listing describe work that doesn't match HVAC at all — a dishwasher repair and two plumbing jobs naming different technicians. It's unclear whether those belong to Dunham's own crew or ended up attached to this listing some other way; one review that explicitly credited a different heating company for its work has already been set aside, but these residual mismatches are worth keeping in mind when weighing the review count.

The last six months show four reviews, all positive, so the pace of recent feedback has held up. Before booking, it's worth confirming who's actually on the job given the handful of reviews that don't read like HVAC work. For routine furnace and AC repair, maintenance plans, and duct or mini-split cleaning, the reviews that clearly are about this company describe a responsive, straightforward operation.

**Strengths:**
- No unnecessary upselling — repairs preferred over pushing new units
- Fast emergency response — same-day fixes for no-heat, no-AC calls

**Concerns:**
- Mismatched reviews — a few describe plumbing or appliance jobs, not HVAC

**Where sources disagree:**
- A handful of reviews on this Google listing describe plumbing or appliance work (a dishwasher repair, two plumbing jobs) rather than HVAC; one review that explicitly named a different heating company has already been set aside, but these residual mismatches remain unresolved.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Repeatedly described as avoiding unnecessary upselling, offering a repair instead of pushing a new unit _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205R2J6Z3RaRTlmVURBd1IzUnFNMnB5TFRoMmNrRRAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOm9GbzgtZE9fUDAwR3RqM2pyLTh2ckE%7C%7C?hl=en) — “5★ Yonas showed professionalism and was thorough. He listened as I explained my AC issues and took the time necessary to test everything. He…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205NVZteENkSEZMTXkxNVNUbHhTbWt5VDIxWFFrRRAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOm95VmxCdHFLMy15STlxSmkyT21XQkE%7C%7C?hl=en) — “5★ Tommy came when we needed a/c repairs urgently! He was on time, texted us along the way, and explained to us everything. He was able repa…”
- Fast response for no-heat and no-AC emergencies, often same day _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poMllUaExUSFJYYlZOaWNUUlNPRGMzUzBSUFMzYxAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOjh2YThLTHRXbVNicTRSODc3S0RPS3c%7C%7C?hl=en) — “5★ Our furnace suddenly broke down just before a long weekend and we worried about not having heat. Within an hour, a local heating service …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205NVZteENkSEZMTXkxNVNUbHhTbWt5VDIxWFFrRRAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOm95VmxCdHFLMy15STlxSmkyT21XQkE%7C%7C?hl=en) — “5★ Tommy came when we needed a/c repairs urgently! He was on time, texted us along the way, and explained to us everything. He was able repa…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205Tk5ETnRXWGRFVmtSV1lXWlNTMWh4VjJOS1RsRRAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOm9NNDNtWXdEVkRWYWZSS1hxV2NKTlE%7C%7C?hl=en) — “5★ This company is highly recommended! The response time was incredible on a friday afternoon! Jordan, the technician was amazing! He was ve…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SUFUzUTVWR3RtWkdSQ05VUmZVMUJwUWpselVsRRAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOnRPU3Q5VGtmZGRCNURfU1BpQjlzUlE%7C%7C?hl=en) — “5★ Our AC unit stopped working right before a heat wave. Mo came out quickly to service it and got it back to working order in no time.”
- Furnace repair, AC repair, duct and mini-split cleaning, and seasonal maintenance plans _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poMllUaExUSFJYYlZOaWNUUlNPRGMzUzBSUFMzYxAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOjh2YThLTHRXbVNicTRSODc3S0RPS3c%7C%7C?hl=en) — “5★ Our furnace suddenly broke down just before a long weekend and we worried about not having heat. Within an hour, a local heating service …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xSU0yNVlUWGd4UmtSNGJIbHdhVlJMVDAxVlRVRRAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOm1IM25YTXgxRkR4bHlwaVRLT01VTUE%7C%7C?hl=en) — “5★ I purchased the maintenance plan twice a year (a very reasonable price!). The technician took pictures of the AC unit and showed me how t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210M1RrbEZlWHBmVVZkSlNHNDVkRUl4YTJoMVJYYxAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOmt3TklFeXpfUVdJSG45dEIxa2h1RXc%7C%7C?hl=en) — “5★ He had a really professional manner. He was cleaning the HVAC duct and arrived on schedule. I wholeheartedly support him!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aR1ZIWkhUMGhUT1ZFM2VqWlhOemg2ZURoYWJFRRAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOnZGVHZHT0hTOVE3ejZXNzh6eDhabEE%7C%7C?hl=en) — “5★ Bobby was great. Bobby was great. He took the extra time to explain to me what the problem was and the solution. Also provided me with ti…”
- A dishwasher repair and two plumbing jobs are described in reviews on this Google listing, not clearly this company's own HVAC work _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psUmNUSm5lbWRTUldKUFNYaG5VVjg1TnpWMVgyYxAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOjlRcTJnemdSRWJPSXhnUV85NzV1X2c%7C%7C?hl=en) — “5★ The servise checked my dishwasher last week. Technition arrivedd on time and put the covers on his shoes before stepping in. He found the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tJdFEyNVVlRTVuVUc5SFQyOVVhekZZVDNOaU1XYxAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOkItQ25UeE5nUG9HT29UazFYT3NiMWc%7C%7C?hl=en) — “5★ Excellent plumbing service. Best we've had in years. Michael Boyle was professional, fast, and insightful. Michael Boyle should be your f…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KRmNYSTRTMlZZZHpNd2JUWkRSMUpsVlY5bWJHYxAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOnJFcXI4S2VYdzMwbTZDR1JlVV9mbGc%7C%7C?hl=en) — “5★ Over the weekend we experienced a leakage from our master shower. Zach B was there to assess the situation very early in the day. Very pr…”
- Google shows 34 ratings at 5 stars _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Dunham%20AC%20%26%20Heating%20Experts&query_place_id=ChIJP0-vnVdz44kRcOdbQw5g8Ok) — “Google: 5★ from 34 ratings”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGamFtOW9lVXBXU0dscmEycGZkekl6UzI1M1JIYxAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOlFjam9oeUpWSGlra2pfdzIzS253RHc%7C%7C?hl=en) — “5★ They were courteous, honest, and professional. We had our whole AC replaced, and a heatpump installed. The crew worked well and was accom…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poMllUaExUSFJYYlZOaWNUUlNPRGMzUzBSUFMzYxAB!2m1!1s0x0:0xe9f0600e435be770!3m1!1s2@1:CAIQACodChtycF9oOjh2YThLTHRXbVNicTRSODc3S0RPS3c%7C%7C?hl=en) — “5★ Our furnace suddenly broke down just before a long weekend and we worried about not having heat. Within an hour, a local heating service …”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Dunham%20AC%20%26%20Heating%20Experts&query_place_id=ChIJP0-vnVdz44kRcOdbQw5g8Ok): 5.0★ from 34 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Dunham%20AC%20%26%20Heating%20Experts&query_place_id=ChIJP0-vnVdz44kRcOdbQw5g8Ok): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · wild elephant · 2026-04-02**: I am genuinely blown away by the level of care this HVAC team showed from start to finish. Booking an appointment took less than two minutes on their website, and within moments I got a friendly SMS confirming the slot. The next morning a second text popped up with a photo and bio of the technician,…
- **5/5 · Google Reviews · Rana Rajpoot · 2026-03-29**: They were courteous, honest, and professional. We had our whole AC replaced, and a heatpump installed. The crew worked well and was accommodating to the small space. Highly recommend.
- **5/5 · Google Reviews · Dany López · 2026-03-29**: The servise checked my dishwasher last week. Technition arrivedd on time and put the covers on his shoes before stepping in. He found the loose wire, changed the part, and tested the cycle. Work area was kept clean. Price matched the estimate. I will probly call again if another applience breaks.
- **5/5 · Google Reviews · Garv Rastogi · 2026-03-27**: It is now a pleasure to wake up each day to a cool home. I attribute this to the excellent A/C maintenance that I recently received. The technician showed remarkable attention to details and thoroughness. My system now operates more quietly and efficiently. This creates a tranquil atmosphere that in…
- **5/5 · Google Reviews · Aritra Dey · 2026-02-13**: Yonas showed professionalism and was thorough. He listened as I explained my AC issues and took the time necessary to test everything. He was able identify the issue with the inner coil that was freezing and dripping onto all the electrical components within my hvac. He explained to me my options wi…
- **5/5 · Google Reviews · nimrasa bakers · 2026-02-12**: The service representative was polite, professional and helpful. My son, who is 10 years old, thinks that he's the best. I am grateful that the company sent such an efficient and knowledgeable person. If I ever need this service again, I will use them and I stand behind his recommendation to others.
- **5/5 · Google Reviews · Loralei Keen · 2026-02-11**: Our furnace suddenly broke down just before a long weekend and we worried about not having heat. Within an hour, a local heating service was able to respond. The technician who arrived was polite and professional. He identified the problem quickly. He explained to us the pros, cons and benefits of a…
- **5/5 · Google Reviews · Minority Dedikasi · 2026-01-30**: Vincent has done a great job in helping us with our cooling and heating systems. Great job
- **5/5 · Google Reviews · mj mcmillan · 2026-01-12**: I purchased the maintenance plan twice a year (a very reasonable price!). The technician took pictures of the AC unit and showed me how to clean it. Ask for Jon De La Rosa when you sign up! He's awesome.
- **5/5 · Google Reviews · Sms · 2026-01-03**: We have had a great experience the last 3 times. The quick response, the thorough cleaning, the repair of the heater, and the tightening of the seal has increased efficiency. We even found an extra roll of silver ducttape so we can use it next time when replacing the air filter. He explained how to …

---

Data freshness: last scanned 2026-09-09T05:37:15.617Z.
Cite as: Dunham AC & Heating Experts — Tavlee (https://tavlee.com/contractor/dunham-ac-and-heating-experts-melrose)
Source: https://tavlee.com/contractor/dunham-ac-and-heating-experts-melrose