--- title: "E.L. Harvey Westborough" description: "E.L. Harvey is a trash and recycling hauler; its website says it has delivered waste management and recycling services for more than a century. It carries " doc_version: "2026-10-10" last_updated: "2026-10-10" --- # E.L. Harvey Westborough **Trade:** Junk Removal · **Address:** 68 Hopkinton Rd, Westborough, MA 01581 · **Phone:** (508) 836-3000 · **Website:** https://elharvey.com/ · **Languages:** English **Rating: 2.3/5** (medium confidence) — from 484 reviews across 6 sources. 60% of sentiment-scored reviews read net-positive. Last 6 months: 100 reviews, 2 negative. ## The honest read E.L. Harvey is a trash and recycling hauler; its website says it has delivered waste management and recycling services for more than a century. It carries 3.5 stars from 681 Google ratings and an F grade from the Better Business Bureau, which shows 9 complaints. A recent customer said Luis Torres was careful while still being quick. A recent customer in Westford said Jim stacks the barrels in the driveway so they don't block the mailbox. A recent customer who forgot to put trash out on time said the driver returned later in the day to collect it. A 2026 customer recovering from knee surgery said Britany got the driver to come back for missed recycling. A 2025 customer said Chris DiIulis removed a mattress from their yard. A recent customer called the service overpriced at 70+ dollars a month for recycling every other week and said two phone cancellations never showed up on the account. A 2026 customer said a storm delay stretched into a promised Tuesday pickup that was then pushed to about 10 days out. A 2024 customer said trash went uncollected for two weeks because the barrels were not at the curb, which the company had never told them. A 2023 customer said they were billed for the next quarter after paying in full and cancelling. **Strengths:** - A late-trash return — a recent customer said the driver came back that day - A careful driver — a recent customer said Luis Torres was careful but quick **Concerns:** - BBB grade F — the bureau shows 9 complaints - Cancellation billing — a 2023 customer was billed after cancelling - A long storm delay — a 2026 customer waited about 10 days ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Says it has provided waste management and recycling services for more than a century _(confidence: medium)_ - [Official Website](https://elharvey.com) — “About (self-reported, verbatim): For more than a century, E.L. Harvey has delivered exceptional waste management and recycling services to b…” - 3.5 stars from 681 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=E.%20L.%20Harvey%20-%20Westborough&query_place_id=ChIJOSKSF9wK5IkRJHC7DbNBlO4) — “Google: 3.5★ from 681 ratings” - F grade from the Better Business Bureau with 9 complaints _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/garbage-removal/e-l-harvey-sons-inc-0261-100426) — “Better Business Bureau grade: F” - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/garbage-removal/e-l-harvey-sons-inc-0261-100426) — “9 complaint(s) on file (count only)” - A recent customer said the driver returned later in the day to collect trash put out late _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psZlNESnRRbmd3UlRadVkwc3lNSG94V25wbWNrRRAB!2m1!1s0x0:0xee9441b30dbb7024!3m1!1s2@1:CAIQACodChtycF9oOjlfSDJtQngwRTZuY0syMHoxWnpmckE%7C%7C?hl=en-US) — “5★ Dear Harvey Team, Yesterday, we forgot to put our trash out on time. Although our driver had already finished his/her route, they return…” - A recent customer said two phone cancellations never showed up on the account _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKalZEbElhMGhOWTNoblRUTjJkRzVtUmpCYVlYYxAB!2m1!1s0x0:0xee9441b30dbb7024!3m1!1s2@1:CAIQACodChtycF9oOlJjVDlIa0hNY3hnTTN2dG5mRjBaYXc%7C%7C?hl=en-US) — “2★ overprices services, for 70+ bucks a month, you only get recylced pickup every other week. And their customer service is horrible. I ca…” - A 2026 customer said a storm delay became a wait of about 10 days _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaWGVpMVNkblo0U1RsRmJYZDBkRkJ3Y3pGNVVWRRAB!2m1!1s0x0:0xee9441b30dbb7024!3m1!1s2@1:CAIQACodChtycF9oOlZXei1SdnZ4STlFbXd0dFBwczF5UVE%7C%7C?hl=en-US) — “2★ Delayed pickup after storm for 24 hours completely understandable. Then another 24 hours delay. Email Sunday requesting information about…” - A 2023 customer said they were billed for the next quarter after cancelling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKeW9DajNRRRAB!2m1!1s0x0:0xee9441b30dbb7024!3m1!1s2@1:CIHM0ogKEICAgIDJyoCj3QE%7C%7C?hl=en-US) — “1★ I canceled service as I found a much better deal with a different company. The barrels were scheduled to be picked up 2 days ago. I calle…” - Specializes in Junk Removal _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21VNU5raFNTM2QyYUY5UGRuRjNPV05hUldsQlRVRRAB!2m1!1s0x0:0xee9441b30dbb7024!3m1!1s2@1:CAIQACodChtycF9oOmU5NkhSS3d2aF9PdnF3OWNaRWlBTUE%7C%7C?hl=en-US) — “5★ Luis Torres does an excellent job at trash removal. He is courteous and respectful of people and property.” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OMmJqSktlRmR6UmkxS0xUbENTbXd3TWtweVYwRRAB!2m1!1s0x0:0xee9441b30dbb7024!3m1!1s2@1:CAIQACodChtycF9oOnN2bjJKeFdzRi1KLTlCSmwwMkpyV0E%7C%7C?hl=en-US) — “5★ Chris DiIulis was extremely professional, clean, and fast at removing the mattress from my yard! He was in and out in no time! 10/10 woul…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnbWItMUh3EAE!2m1!1s0x0:0xee9441b30dbb7024!3m1!1s2@1:CIHM0ogKEICAgMDgmb-1Hw%7C%7C?hl=en-US) — “5★ E. L. Harvey is excellent at taking care of our needs. They maintain a reliable schedule while performing weekly trash removal. Jocelyn i…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Exa](https://elharvey.com/): 0 web mentions across the open web (each linked to its source) - [Google](https://www.google.com/maps/search/?api=1&query=E.L.%20Harvey%20Westborough&query_place_id=ChIJOSKSF9wK5IkRJHC7DbNBlO4): 3.5★ from 681 ratings - [Official Website](https://elharvey.com): 115 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ma/westborough/profile/garbage-removal/e-l-harvey-sons-inc-0261-100426): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=E.L.%20Harvey%20Westborough&query_place_id=ChIJOSKSF9wK5IkRJHC7DbNBlO4): Listed on this source - [Local News](https://www.wastetodaymagazine.com/news/2019-epa-recycling-innovation-fair/): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Joseph D'Agostino · 2026-10-06**: Great customer service - **5/5 · Google Reviews · Michael Keyes · 2026-10-06**: Incredible company with great services! - **5/5 · Google Reviews · Debbie Wong · 2026-09-29**: Reliable service! Been with Harvey for years and would recommend to others! - **5/5 · Google Reviews · Susan Dykhoff · 2026-09-28**: We have been happy with our driver. We appreciate his excellent service. - **5/5 · Google Reviews · Dana Story · 2026-09-25**: We have been a long time customer and we have had a fantastic experience. our driver, Billy, is extremely professional and takes great pride in all aspects of job, especially the customer service experience. - **5/5 · Google Reviews · Robert Therrien · 2026-09-24**: Great at trash! - **5/5 · Google Reviews · Billy Gagne' · 2026-09-11**: Our driver for Plainville is a HUGE ASSET TO YOUR COMPANY……… I REALLY THE OWNER SEES THIS…… I personally have been a trash truck driver ( in Maine for 2 Companies…. R.W HARICK ( Standish. Maine……. And Mcormick and sons rubbish removal….. Hollis, Maine……. And I have been an accident FREE class A truc… - **5/5 · Google Reviews · Veronica Murphy · 2026-09-10**: I appreciate every week the great job my driver does. I sent a message today trash not picked up and I did not see email it would be Friday of course because of Holiday...Yet I get phone message about holidays and life has been a pick hectic lately and I am wrong. I apologize I got the day wrong pic… - **5/5 · Google Reviews · Lisa Woodard · 2026-09-09**: I have had to speak to customer service a few times (nothing major) but each time they were polite and extremely helpful! any issue I was having was quickly resolved. - **1/5 · Google Reviews · Local Meat market · 2026-09-08**: Worst customer service ever !!! --- Data freshness: last scanned 2026-10-09T15:16:42.504Z. Cite as: E.L. Harvey Westborough — Tavlee (https://tavlee.com/contractor/e-l-harvey-westborough-westborough) Source: https://tavlee.com/contractor/e-l-harvey-westborough-westborough ## Sitemap [Full site index](https://tavlee.com/sitemap.md)