--- title: "East Coast Flooring and Window Treatments Inc." description: "East Coast Flooring and Window Treatments Inc. installs carpet, flooring and doors, including jobs customers ordered through Lowe's. The company says it ha" doc_version: "2026-10-16" last_updated: "2026-10-16" --- # East Coast Flooring and Window Treatments Inc. **Trade:** Flooring · **Address:** 141 Progress Ln, Waterbury, CT 06712 · **Phone:** (203) 419-0878 · **Website:** https://www.eastcoastflooringct.com/ · **Languages:** English **Rating: 3.6/5** (medium confidence) — from 307 reviews across 5 sources. 92% of sentiment-scored reviews read net-positive. Last 6 months: 8 reviews, 2 negative. ## The honest read East Coast Flooring and Window Treatments Inc. installs carpet, flooring and doors, including jobs customers ordered through Lowe's. The company says it has been in business 24 years. On a single-bedroom carpet replacement ordered through Lowe's, a recent customer said the team showed up on time, let them know 20 minutes in advance and did the whole job without any break or delay. A recent customer had Wladimir and a friend install 3 rooms and 2 staircases of carpet and wrote that the curves on the stairs were no issue. Roy H and Artie installed a storm door bought through Lowe's for a recent customer, who said they came early, finished early and showed how to operate the door. A 2023 customer said Rich and Marco tore out the old carpet and installed 1800+ sqft of new underlayment and carpet in a day and a half. A recent customer said a nail went through a baseboard water heater pipe while a trim board was being nailed back, causing around $9000 of damage, and that the company was refusing to pay for repairs. A recent customer said their install was canceled the day before twice. A 2026 customer said carpet was installed incorrectly and started coming up the next day. A 2025 customer said a job of two rooms and stairs took over a month to get carpeted. That 2025 customer said two installers left after a couple of hours because there was not enough carpet, and the job ended with buckling carpet and a seam that opened up. **Strengths:** - Stair carpet installs — a recent customer said stair curves were no issue - An early arrival — a recent customer said they came and finished early - A basement carpet job — a 2023 customer said 1800+ sqft took a day and a half **Concerns:** - A punctured water pipe — a recent customer said the company refused to pay repairs - A twice-canceled install — a recent customer said it was canceled the day before - Carpet coming up — a 2026 customer said it started coming up the next day ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - The company says it has been in business 24 years _(confidence: medium)_ - [Official Website](https://www.eastcoastflooringct.com) — “Self-reported 24 years in business” - A recent customer said the team arrived on time and did a bedroom carpet replacement without any break or delay _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWaWJqTllaRVkxTXkxVldVeDBjRXBHYlY5elZIYxAB!2m1!1s0x0:0x20d5665f97b721d7!3m1!1s2@1:CAIQACodChtycF9oOlVibjNYZEY1My1VWUx0cEpGbV9zVHc%7C%7C?hl=en-US) — “5★ I ordered a single bedroom carpet replacement through Lowes’s and East Coast Flooring folks were assigned to us. The team were extremely …” - A recent customer said a storm door install started and finished early _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pNd1JqQklSRVZVUmtSUFlXWlpVVTVGTXkwNFNuYxAB!2m1!1s0x0:0x20d5665f97b721d7!3m1!1s2@1:CAIQACodChtycF9oOjMwRjBIREVURkRPYWZZUU5FMy04Snc%7C%7C?hl=en-US) — “5★ Roy H and Artie came to my home to install a storm door that I purchased through Lowe’s. It was an excellent experience! They came early …” - A 2023 customer said 1800+ sqft of underlayment and carpet went in in a day and a half _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSNE1qMzF3RRAB!2m1!1s0x0:0x20d5665f97b721d7!3m1!1s2@1:CIHM0ogKEICAgICR4Mj31wE%7C%7C?hl=en-US) — “5★ Rich and Marco came and redid my basement carpet. They tore out the old carpet and installed 1800+ sqft of new underlayment and carpet i…” - A recent customer said a nail punctured a water heater pipe, causing around $9000 of damage the company refused to pay _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT204dFkxWllRMFJ0ZVd0UFJsTnBWVGN3Y1doR1dsRRAB!2m1!1s0x0:0x20d5665f97b721d7!3m1!1s2@1:CAIQACodChtycF9oOm8tY1ZYQ0RteWtPRlNpVTcwcWhGWlE%7C%7C?hl=en-US) — “1★ WARNING to anyone considering going through Lowes or EastCoastFlooring for anything. DONT! We had flooring installed through them and the…” - A recent customer said an install was canceled the day before twice _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oMllUZFdhblZ2TnpadFpsODVMUzFEZFRGemIxRRAB!2m1!1s0x0:0x20d5665f97b721d7!3m1!1s2@1:CAIQACodChtycF9oOnh2YTdWanVvNzZtZl85LS1DdTFzb1E%7C%7C?hl=en-US) — “1★ This company is the worst. I have an installation scheduled and purchase with Lowe’s. They have canceled my install the day before twice …” - A 2025 customer described a carpet job that took over a month and ended with buckling carpet and an open seam _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ObU9VWlFlQzFwTXpkQmRGTlRRM05SZFRoRFkyYxAB!2m1!1s0x0:0x20d5665f97b721d7!3m1!1s2@1:CAIQACodChtycF9oOmNmOUZQeC1pMzdBdFNTQ3NRdThDY2c%7C%7C?hl=en-US) — “1★ While other reviewers had great experiences, we did not. It took is over a month (and this was after the ordered carpet had arrived at L…” - Specializes in Flooring _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4bVdEWnFiak0zY0ZwRGNEWjBNRXBSZGtObU1tYxAB!2m1!1s0x0:0x20d5665f97b721d7!3m1!1s2@1:CAIQACodChtycF9oOkxmWDZqbjM3cFpDcDZ0MEpRdkNmMmc%7C%7C?hl=en-US) — “5★ Had the pleasure of having Wladimir and friend install 3 rooms and 2 staircases of carpet for me today. The guys were great, on time, ins…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWaWJqTllaRVkxTXkxVldVeDBjRXBHYlY5elZIYxAB!2m1!1s0x0:0x20d5665f97b721d7!3m1!1s2@1:CAIQACodChtycF9oOlVibjNYZEY1My1VWUx0cEpGbV9zVHc%7C%7C?hl=en-US) — “5★ I ordered a single bedroom carpet replacement through Lowes’s and East Coast Flooring folks were assigned to us. The team were extremely …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJeFpqbEdkV0p4U1ROc1RXZHVSSEJxVERCQk9YYxAB!2m1!1s0x0:0x20d5665f97b721d7!3m1!1s2@1:CAIQACodChtycF9oOjIxZjlGdWJxSTNsTWduRHBqTDBBOXc%7C%7C?hl=en-US) — “5★ This past summer I had waterproof vinyl plank flooring and new stair carpeting installed in my basement family room. I chose Lowe's in Le…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSNE1qMzF3RRAB!2m1!1s0x0:0x20d5665f97b721d7!3m1!1s2@1:CIHM0ogKEICAgICR4Mj31wE%7C%7C?hl=en-US) — “5★ Rich and Marco came and redid my basement carpet. They tore out the old carpet and installed 1800+ sqft of new underlayment and carpet i…” - Also offers Windows / Siding / Gutters _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6bkxYWllnEAE!2m1!1s0x0:0x20d5665f97b721d7!3m1!1s2@1:CIHM0ogKEICAgICznLXZYg%7C%7C?hl=en-US) — “1★ Had some windows installed by lowes with this company. Schedule was off I was given windows on when they would show and they missed every…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=East%20Coast%20Flooring%20and%20Window%20Treatments%20Inc.&query_place_id=ChIJZW_3AhvE54kR1yG3l19m1SA): 4.7★ from 598 ratings - [Official Website](https://www.eastcoastflooringct.com): 24 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=East%20Coast%20Flooring%20and%20Window%20Treatments%20Inc.&query_place_id=ChIJZW_3AhvE54kR1yG3l19m1SA): Listed on this source - [Reddit](https://www.reddit.com/r/Costco/comments/se0t7x/who_has_used_costcos_home_installation_services/): 0 community mentions discussing this business - [Local News](https://www.indeed.com/cmp/East-Coast-Flooring-and-Window-Treatments/salaries/Carpet-Installer/Topsham-ME): Listed on this source ## Recent reviews - **5/5 · Google Reviews · jane glenn · 2026-09-25**: Francisco and Mauricio were excellent! They took their time and were very thorough. - **2/5 · Google Reviews · Alyssa Sanders · 2026-08-05**: Dishonest company. They need to make it right. Punctured a pipe creating thousands in damages and refusing to take responsibility. This is not a place I would expect quality work from. If you’re into liars and thieves, hire them Edit after reply; Me writing a review is not me “reaching out”. It’s a … - **1/5 · Google Reviews · Becca Pelletier · 2026-08-04**: WARNING to anyone considering going through Lowes or EastCoastFlooring for anything. DONT! We had flooring installed through them and they damaged a water pipe causing around $9000 of damage and theyre REFUSING to pay for repairs. When they were nailing a trim board back under our door they put a na… - **1/5 · Google Reviews · Kenneth Goodman · 2026-06-17**: I scheduled a whole house carpet measure from Lowes. Their availability was two weeks out with a 4 hour window. I rearranged my schedule to accommodate this. The day of I hadn’t heard anything so I called and they confirmed the appointment was on within the 4 hour window. Shortly thereafter, the … - **1/5 · Google Reviews · Joe Handa · 2026-06-07**: their truck almost killed our family going down rt 84 in plainville we reported it to the police no head lights or tail lights what type of company are you guys. No lights tells a lot about you beware stay away from these people - **1/5 · Google Reviews · Dianne Albert · 2026-05-31**: This company is the worst. I have an installation scheduled and purchase with Lowe’s. They have canceled my install the day before twice on me. After having all my things moved. I had them install carpet before and I had to request different installers because there work Is horrible. - **5/5 · Google Reviews · Dana fiebig · 2026-05-13**: Had the pleasure of having Wladimir and friend install 3 rooms and 2 staircases of carpet for me today. The guys were great, on time, install went smoothly and turned out beautiful, even the curves on my stairs were no issue for him. So glad he showed up based on all the great reviews I read about… - **5/5 · Google Reviews · Katelyn DaSilva · 2026-04-29**: Roy H and Artie came to my home to install a storm door that I purchased through Lowe’s. It was an excellent experience! They came early and even finished early. They completed the installation quickly and efficiently! They made sure to show me how to operate the door and to go through everything wi… - **5/5 · Google Reviews · Armin Rad · 2026-04-22**: I ordered a single bedroom carpet replacement through Lowes’s and East Coast Flooring folks were assigned to us. The team were extremely competent, careful, caring, and communicative. They did a fabulous job, even though my room has an odd shape as you may see in the picture. They showed up on time … - **1/5 · Google Reviews · James Holmes · 2026-04-09**: If I could give zero stars I would. Avoid using East Coast Flooring if at all possible. --- Data freshness: last scanned 2026-10-16T17:39:20.501Z. Cite as: East Coast Flooring and Window Treatments Inc. — Tavlee (https://tavlee.com/contractor/east-coast-flooring-and-window-treatments-inc-waterbury) Source: https://tavlee.com/contractor/east-coast-flooring-and-window-treatments-inc-waterbury ## Sitemap [Full site index](https://tavlee.com/sitemap.md)